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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 217

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P
Pandeypk21
from Agra, Uttar Pradesh
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complaint against vodafone

Address:224123

Dear sir
I'm customer of vodafone from last night year. They cheat 2nd time to me. I got my august month bill they show 592 previous balance but i have already paid. When i call them he told that it is extra net uses charges. Sir when i take plan company person told us your plan is 499 monthly unlimited plan but yet he asked me 499 as extra net uses.
So please your are requested that please instruct to company for waiver such...
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D
Devi daysl
from Musafirkhana, Uttar Pradesh
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wrong credit of rs 746.00 to mobile no 8146991110 of airtel

Address:Amritsar, Punjab, 143001

I have taken the matter many time for wrong credit of rs. 746.00 through paytm credit to [protected] instead of [protected]. I have ave taken the with paytm as well as with airtel. Both the airtel as well as paytm are saying inability to refund the amounts. I have already told to go to consumer forum and responsibility of all expenses of paytm as well as of airtel....
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P
Prabhakarankj
from Korampallam, Tamil Nadu
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broadband - 04480277976_tn (account no.7020222299) - slow browsing issue

Address:Chennai, Tamil Nadu, 600042
Website:www.airtel.in

Hi Team,

I had issue with my broad band service provider Airtel, which was agreed to provide me 16Mbps, were us now the technical persons are saying due to distance 1100 meters cable unable to provide my the max speed, only 2Mbps will be available at your area, that too after 6 Months i have been migrated to new technology, ADSL to VDSL.

I have the complaint several times, without giving proper update they will...
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R
Rajendra Jinde
from Savantvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new system of theft by reliance communication ltd.

Address:Kolhapur, Maharashtra, 416115

Honorable sir, the company reliance communication has developed new idea of theft in customers balance in prepaid segment. I hereby mentioning the same for your information and action against such companies. Reliance communication activate value added service and deduct the money from balance. As they activate service they also give the option to deactive the same service. Customer deactive it. But company did not refund the deducted balance....
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L
lalit kumar 123
from Noida, Uttar Pradesh
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balance & cal drop

Address:201301
Website:www.Vodafone.com

Sir my name is lalit my vodafone number is [protected]. I belong to gzb i am facing cal drop problem.. Having balnc problam actually i hav rechard @123 ₹ on 11 aug bt still today neither my rechar don nor i did get benifits bt my balanc was debitd from my a/c i mail & complain to vodafone but they did not respond kindly tak action asap [protected]@gmail.com...
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D
dipakpb7
from Sonipat, Haryana
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network and call drop

Address:Faridabad, Haryana, 121006

I have Vodafone number and I am facing problem with the network and call drop issue . how ever the company is just prolonging the problem and inclination is seen for resolution.please guide
PLEASE FIND THE CORRESPONDENCE WITH VODAFONE TILL DATE THEY ARE JUST FORWARDING THE DATES
We appreciate you reaching out to us. My name is Anurag, I will be assisting you today regarding the query for your mobile number.

We...
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Address:713420

Sir, my mobile no is -[protected]. My name is rajat bahl, resident of gt road, kota more, panagarh, burdwan, west bengal -713420.
Sir for the last 3 months we are suffering from very poor network coverage in our place.
Therefore to make calls or use internet we have to walk up to the highway at some distance from our place and use the network.
Repeated complains have been made to the call center of the network provider...
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S
Sachin Malode
from Mumbai, Maharashtra
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airtel mobile network service

Address:Nashik, Maharashtra, 422101
Website:[email protected]

I m not getting 4g network speed as i have recharge for 4g plan with my 4g phone and sim. Airtel have ₹ 399/- plan for prepared customers with daily 1gb 4g data and daily unlimited local and std calling unlimited. But i am not getting 4g speed as well as calling network proper. I have ask to airtel customer care they are now telling me that no 4g network is available in my residential area. So i'm not satisfied with there reply if they...
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G
G.R kumar
from Angamali, Kerala
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idea, call drop and network coverage issue

Address:Kollam, Kerala
Website:[email protected]

Sir.
I am rajesh kumar from kollam, kerala state i have a complaint, last month i take the idea postpaid connection (Number ported from m t s) but sir i don‘t get the sufficiant net work speed and drop the voice call many time inform the idea customer but did not any action from the company besides i have check the net work compactable have the idea tower very nearest from the home (Air distance approximate 500mtrs) but i don't...
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V
Vinnyz
from Hyderabad, Telangana
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auto activation of promotional offers

Address:Hyderabad, Andhra Pradesh, 500032

This is about auto activation of promotional offers. An sms is being recieved such as the below massage from a service provider. Please read the massage thoroughly.
"hello tunes will be activated in 30 mins on your airtel mobile. Charges:rs 0 for 1 days. Service will renew after 1 days. To deactivate, call or sms stop to 155223. For more tunes call 543215. For latest hits, click ht app (Charges apply) https://goo.gl/Wihvas"
The...
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Address:121009

On 23rd july 2017, i requested for a plan change and

I was convinced by airtel officer that following will be done.

1. 3 gb data for trial period will remain even if i change my plan.

2. Advance rental of rs 299 each for one year will be applicable for all four child numbers. That means one time charges for all 4 numbers will be 299*4.

I agreed to pay as per this and the officer...
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G
Gheesu
from Lucknow, Uttar Pradesh
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vodafone prepaid no 9928086088

Address:Hardoi, Uttar Pradesh, 306401

I have vodafone prepaid connection. I have network problem. Network come and goes. So i am not happy with company's services.
Therefore i tried to port. I wanted send porting msg. But msg failed and failed again and again. Other all the msg are delivered but not to 1900.
I complained to company but no response yet.
Please sought out the issue. Or show me other to port out.
Gheesu lal
[protected]...
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D
Dinesh Chandra Upadhyay
from Mumbai, Maharashtra
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sim not received and activated even after porting date is over

Address:Nainital, Uttarakhand, 263139

Dear sir/madam,
I am a user of vodafone sim [protected].
On 12th aug i requested for porting to airtel for better plan and network availability. After porting request vodafone executive called me ensuring better plan and also changed my bill plan. She asked me to mail a cancelation request for porting to airtel & vodafone (Mail body photo attached for reference).

On 17th night my no. Was deactivated by vodafone....
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N
Nectar printing
from Barpeta Road, Assam
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advertise before making a call

Address:Kamrup Metropolitan, Assam, 781036

Some tele company now use to advertise their tariff plans. It takes 30 seconds. Even if the number is not available than also we come to know after the advertise. It irritatate us. And we are not paying for listening their advertise. Please do the needful regardinv this for the benefit of consumer. That 30 seconds can kill somebody sometime. I am complaining against it. I want to register a complaint. Please resolve this issue as soon as...
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A
aryabinu
from Ernakulam, Kerala
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by mistake sent an sms to 123

Sir,
I am arya binu from kerala, ernakulam. Yesterday by mistake i sent sms 147 to 123, from my mob no.[protected] actually i need voice 149. I was not used this sms package up to this time. I called the customer care for cancel the sms 147 package. They said no provision to cancel the same. I think actually this is a cheating by bsnl to their valued customers. Anybody can have this type of issues. Actually i am a valued cutomer for...
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J
Jindalashish
from New Delhi, Delhi
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airtel not able to provide me the network

Address:New Delhi, Delhi, 110005

Sir/madam
I ashish jindal using mobile number [protected] from last 5 years but on 5th august i ported my number to airtel postpaid, n from the very first day airtel is not able to provide me the network, it's saying no service from last 13 days, i complaint about this so many times to airtel but they are not capable of resolving my complaint, my complaint number is 78418683 dated 6th august 2017,
My number is out of reach...
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B
Bharat Bhushan Manchanda
from Bhiwani, Haryana
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vodafone haryana

Mera mobile no [protected]postpaid h mene vodafone store bhiwani haryana me dt 5.8.2017 ko mob no [protected] ko postpaid se prepaid karne ke form, photo or id proof bhi de diya h company ne muje naya sim bhi de diya or with in week convert ho jyga but abhi tak koi action nahi liya is bare m me email/mobile se bhi complaint kar chuka hu company convert karne bare koi action nahi le rahi pl help me...
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S
Samsham
from Thiruvananthapuram, Kerala
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idea 4g smart wifi hub

Dear sir/madam for the past one year we are using idea 4g internet connection with very poor signal. My parents were using this connection and they are note able to do video calls. We complained several times, nothing happened.in all this 12 months we payed the monthly bill, we don't want to continue the connection. So for this reason we are not willing to pay the final month's bill......
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B
Bharat Shubhchandra Mishra
from Noida, Uttar Pradesh
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trai banned my number 8802370885

Address:New Delhi, Delhi, 110044

Hello sir/madam,
This is to request you that my nuber is not active for last 7 days and when i visited the store they said the number is stated as telecaller and is blocked. Please understand that i am a bonafide customer of aircel for last 7 years and want to get that number as i am a area sales manager of bisleri in gurgaon all my customers have my number saved so that they can order me.

Please activate the number...
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S
Surendrasinh Prankda
from Surat, Gujarat
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issue about recharge of 404.

Address:Bharuch, Gujarat, 392001

Respected sir,
My idea mobile number is [protected]. I recharge it 404/- rupees which is for local + national calling unlimited + deta unlimited 84 days. This information is mention in *121#, *122# and in idea application and when i used it there is only 1 gb per day nd 300 min for calling after that there is chargeble. But there is not any clarification about any caping and when i call ur customer care person for complain your executive...
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