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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 216

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M
Malhotra Sidak
from Mumbai, Maharashtra
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portability

Address:283203
Website:[email protected]

Dear sir

I am a consumer of idea telecom from past years, i am paying all my bill on time to idea. Besides dis i am not getting proper network from idea, so i decided to port my number to vodafone, i hv pay all my outstanding and advance bill payment to idea till 2/9/17.
Sir my request to u is pls make my portability to other telecom as from idea it has been declined from last 3 months, i as a consumer request u to...
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A
Aditi Kulhar
from Alot, Madhya Pradesh
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reliance broadband

Address:Jaipur, Rajasthan
Website:Reliancebroadband.co.in

I have been having problems with my reliance broadband prepaid connection and this is the second time services have been disrupted. Previously it was out of service for 4 days and now it has been out of service for 7days. I registered a complaint after being kept on hold for an hour on 24 august and again to ask what had been done to address my complaint they said it had been resolved. The service providers themselves decided that it was...
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K
kamal02
from Ahmedabad, Gujarat
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to provide new sim card of same mobile number in bihar state

Dear sir/madem,

I have go to bsnl office for get a new sim card with same mobile number, then he told me i have not a four digit code for registered to same mobile number. If bsnl office orissa is give me four digit code then i will provide new sim card with same mobile number. This is not a solution to give that type of reply. What problem going on.
Now i am shifted in bihar. My sim card is orissa state.
br...
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S
soumeng
from Kolkata, West Bengal
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very poor service in incoming and outgoing calls.

Address:Kohima, Nagaland

I am using a reliance gsm sim in north east india. Since last one month it's giving very poor to poor services of phone calls both for incoming and outgoing though there's full network showing in my mobile and always says "network busy" and even unable to contact with customer care services also.in addition with that while to check for mobile talktime balance using vas code because of failed to contact and check the same through customer...
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A
abankit22
from Varanasi, Uttar Pradesh
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unnecessary charges in post paid sim

I have a post paid sim of idea. On 08 aug when my phone was in my pocket it dialed the vas service number accidentally. I was unaware of that call and given no response to that call. Still the company didn't cut the call automatically and i was charged rs 939 for the call duration 139 minutes. I asked many times to the company for waive the charge....
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K
Kasirajan Tamilselvan
from Chennai, Tamil Nadu
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port request not yet closed by vodafone

Address:626001

I have requested portability request on 10th august my current network vodafone not yet deactivate my network to change other network... I have already 3 time spoken with customer care official regarding this also still my portability request not processed by them. Actual tat for port processing is 7 days but for my case its crossed 14 days... Vodafone customer care official saying they have accepted my request but they not properly confirming...
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M
mallikarjun marol
from Coimbatore, Tamil Nadu
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inconvenienced by airtel and bsnl service providers

Address:577411

Sir
As above

I was using Airtel post paid of my number [protected] I given them my monthly bill deducted through my savings account (ecs)

Afterwards I had taken portability from Airtel to Bsnl prepaid. I paid final bill of Airtel postpaid through NetBank .
And taken port from Airtel to Bsnl .
Now I am using Bsnl prepaid service.

Afterwards Airtel sent mail few days ago my...
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S
Sangit Singh
from Kolkata, West Bengal
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other state aadhar number link to another state mobile number.

Address:North 24 Parganas, West Bengal, 700054

Mai abhi kolkata me rhti hu aur kolkata ka mobile number use karti hu, but mera permanent address bihar hai and mera aadhar card bihar se bana h,
Phir mai kaise apne aadhar number ko apne mobile number se link karungi?
Maine customer care ko call kiya but unhone bola ki, aadhar card aur mobile number dono ek hi state ka hona chahiye varna band ho jayega.
To mai kya karu?...
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A
Anishur
from Naini Tal, Uttarakhand
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airtel/ not given my benefit for recharge 345

Address:713331

I am airtel user and i recharge of 345 offer. My number [protected]. Sir i recharge 345 on my airtel no number on 22 july 2017 but company dedact my offer for 10 days of recharge. I complane the coustmer care and he told me to he gave me my benifit after experi date of offer but he did not gave me. Than i call again but de told me the benifite of my recharge no given by airte. Sir i request u ples action again airtel....
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A
Atin anand
from Dhanbad, Jharkhand
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deducting balance without any reason in reliance

Sir,
I have a problem with reliance sim. I recharged 80 rupees on my number [protected] four days ago. But the company starts duducting my balance. They starts value added service and deduct my main balance 0 to 50.
Two days ego they deduct my balance 1 rs. When i deactivated this vas then again after 18 hours they stolen 50 rs. Main balance without any reason. This time i fortunated that i got my 50 rs. But again today they...
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S
Sundar2411
from Malappuram, Kerala
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vodafone 4g sim not activated

Address:624101

Dear sir

I got the call from vodafone customer care for change the 4g sim. I have received the sim from trichy vodafone centre. But the vodafone store people not able to activate the sim. They told "network problem try after some time" and sent the message to simex sim no: to 55199 but i got the error message as "invalid sim". I met mr. R. Vimal at trichy contonment vodafone store. Very worst service got from him....
+1 photos
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N
Naina Dinny
from Pune, Maharashtra
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no service from reliance digital tv for more than 2 months

Address:Pune, Maharashtra
Website:Www.reliancedigitaltv.com

Hello,

My family has been using reliance digital services for more than 5 years now. The service quality was never good and we didn't even get all the channels in the highest package.

Since 20th june'17 we do not have any service from them. Despite of calling the customer service daily there is no help. We have our complaint number but we can't trace it. The executive says that a technician would visit in 48...
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V
vijaivmla
from Kuzhithurai, Tamil Nadu
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customer care not call going.

Address:Pondicherry, Puducherry, 60500o
Website:reliance

Sir . I bay in reliance sim the offer is 70 dayes daily 1 gb Internet . but sam dayes on Internet balance is not create. Your offer is complete or incomplete no message is coming. I use Internet my balance is tack in tow dayes before in rs 30 . I call costumer care call is not going .is tell a number in *111# is ussd code no useful . Please help me any one...
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G
gurpreet singh khalsa
from Devgarh, Rajasthan
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deduction of balance without activation

Dear sir, i am the user of aircel network on the date of 23/08/2017 the network operator activate a call rate reduce service on my number i. E. [protected] of the amount without my action or activation and also the time when the service is activated my phone as at the service center due to some technical issue. When i told this to mr. Gururiqbal the senior executive of this network they does not provide me a satisfied reply and refuse to give...
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S
senthilprabhu1111
from Coimbatore, Tamil Nadu
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no internet connectivity for my mobile.

Address:Coimbatore, Tamil Nadu, 641014

Dear sir/madam,

I am using the airtel postpaid service for past 5 years. Now only i am facing internet connectivity issue. I registered complaint many times. They have closed my request by saying issue rectified. But issue is not yet rectified.

My past complaint request id's are 7876444 which is in active state. Remaining request id's are[protected] these requests are closed.

After changing...
+10 photos
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K
kamal02
from Ahmedabad, Gujarat
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to provide new sim card of same mobile number

Bsnl - [protected] (Danage)
My bsnl sim is damaged. This sim was orissa (Bhubaneswer) state. I will call to customer care then he told me, you have submit document in orissa state. Now i will shifted in bihar. This is not a solution.
So i will requested to you please take an action and provide me solution.

Sushil kumar
[protected]
[protected]@gmail.com...
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D
Dwaipayan Bhattacharjee
from Guwahati, Assam
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trai has blocked my number 9830804788

Address:Kolkata, West Bengal, 700029

Hi
Vodafone has sent me a message that my number[protected] will be blocked as i have sent promotional messages from my phone. Please note as a small businessman i have sent less than 10 personal messages a day to my clients and this cannot be highlighted as a promotional message. This is wrong and i request my number[protected] to be reinstated and i should be informed so that vodafone can give me back the number as i have been...
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G
gopalkanade92
from Chennai, Tamil Nadu
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internet connection failure for unlimited recharge plan

Address:Buldhana, Maharashtra, 444303

I recharged my idea number for unlimited calling and data plan 404 for 84 days... But I am not able to connect to internet..the company said to provide 4G service but neither 4G nor simple 2G internet is working...for 6 days after recharged...company says that I am not eligible for the plan whereas the plan is checked before the recharge...this is the worst way to behave with customers and very poor way of speaking...

Kindly...
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T
Taufiq vora
from Ahmedabad, Gujarat
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airtel plan cheating

Address:380055
Website:airtel

Name :-taufiq hanif vora
Mobile no:- [protected]
Sub :- about airtel plan cheat me

Sir, on 19/08/2017 i have written message of port to airtel 21:41pm, then on 20/08/2017 airtel customer care call me 1:21pm from landline number [protected] and give offer to stay in airtel offer was in 399 i got 84 days 84 gb data 100 sms and 250 local+std minper day and said me to recharge after 48 hrs and today 22/08/2017 i...
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P
praveenrajp.143
from Kollam, Kerala
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debit my account balance without confirmation

Address:Kollam, Kerala, 691001

Sir, i have using aircel connection above 2 year, on[protected] i have charged net offer 2 days plan on evening 7.30pm. I have not recieved any confirmation from airecel after ending my data offer on 10/08/2017 midnight, my main balance is debit from my account for data using above 80 rs. I have called customer care more than 3 times but no response from cuatomer care excecutive for my qureies. Irreregular response from that excecutive i...
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