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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 219

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M
Md Umar mou
from Brajarajnagar, Odisha
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network & data issue

Address:833104

Lots of problem regarding network data and many more grievances call problem, network compatibility, scarcity of network in my locality pin code 833104. After several talking from the customer helpline no problems has been solved. Day by day the problems are arising so much that i can beard. As a customer its no easy to handle so much of problem. My work is based on the internet.
Thats why i want to say that kindly forego on my complainbr...
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P
PonKarthik
from Chennai, Tamil Nadu
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reg: airtel network issue

Address:Bangalore, Karnataka, 560037
Website:Airtel.in

Hi team, i raised the network related compliant to airtel on 21-jul-2017. The network team came to my place on 24-jul-2017 and took the survey. They also faced the network issue. Sent the report to concern team. After that there is no proper resolution for my issue till date. I escalated the same one to appellate team in airtel. They said, we are committing any time line to solution for my issue. I asked for the next escalation matrix or...
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G
Gupta Rupika
from Mumbai, Maharashtra
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mnp... denied

Address:Indore, Madhya Pradesh, 452016

Dear sir
Below is the mail i have written to idea but i have denied my rights and been accused of non payment.
Looking forward for your help...

Regards
Ravi

Dear mr. Ravi,

Greetings from idea cellular limited.

With reference to your mail, we would like to confirm you that the concern has been highlighted to the respective team for appropriate action.
The...
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R
radeepnbr
from Bengaluru, Karnataka
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sending sms to dnd registered mobile

Please find the attachment attached. I had received a promotional like sms in to my dnd registered mobile number. Idea claim that they are not responsible for the message i received because i had opted for it. But i never filled a form like attached. Also the name. Dob & signature is wrong over there. Some one has done it. I send many mails to the email id i mentioned in the form & they never responded back. I assume idea people has done...
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A
Alpha$1
from Bengaluru, Karnataka
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rude behavior from vodafone customer care

Address:560058

This is mohammed ibrahim and my number is [protected] i called your customer care on 5/8/2017 from my registered number and first call was connected to your executive and i asked about offers and he was not helpful and even he didn't informed his name and he was so rude on call i was warning him even he contained with the rude tone and he forcefully disconnected the call from his end.

And called for 2nd time and call was connected...
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Address:713365

Dear sir,
It is very common now a days how innocent people are being looted by the telecom service providers just because their inability to connect the customer care has rated more than the actual service. Most of the time the people have to hassle a lot trying the customer care number but the ultimate result is zero.

I myself have recharged stv 345 a several time through airtel app (Which is self proclaimed by airtel...
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B
B. Nageswara Rao
from Rajahmundry, Andhra Pradesh
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airtel prepaid complaints

Address:533003

Sir,
Airtel prepaid customer care number 121 is not having any provision for customer complaint. It has (1) select language,
2-my airtel offer
3-balance and validity
4-easy recharge
5-value added services
6-dnd
7- fixed line and bb
In the above situation, where customer will give complaint?
What is the use of customer care number with out facility for complaint?
Pl look...
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V
from Visakhapatnam, Andhra Pradesh
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complaint against my telecom provider-idea cellular

Dear sir,

I am writing you to advise that my telecom provider is giving me hard time and emotionally hurting me on a wrong bill.

They have put up a wrong bill of inr 510 which they are not waiving off and instead barring my services which is a big inconvenience. They acknowledge the bill as wrong but still not rectifying the issue since last 3 months.

Please help me up with this as i have no way...
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N
nipvi
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess bill amount rcom service provider

Address:New Delhi, Delhi, 110024
Website:RCOM

Sir
I have been an old customer of rcom for the last nearly 14 years but i dont know they have sent me the bill which is excess. I have been regularly paying my ills without any default inspite of that i have received the bill which is approximately double the average of my prevoius bills. I had talked to rcom customer service today at about 9 pm and was told by them that they are charging extra payment for advance paymemt till september...
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Address:380013

My service provider is vodaphone. My question is for registration of adhar card can vodaphone insist for thumb impression on the true copy eventhough signature is given? How can they demand thumb impression? They have to verify the copy withe original adhar card. Pl reply and issue suitable instructionto to vodaphone authorities,
My point is very short. Adhar card registration for mobile number is necessary as per govt instruction....
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A
arvinder singh singh
from Ludhiana, Punjab
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idea complaint

Address:147001

Requested sir/madam
I am arvinder singh from patiala punjab i'm used idea sim [protected] they are giving me 3 month free data or calling in 4g handset but but they are not giving proper 4g network. We r not call in 4g network. I 'm calling coustomer care but are not giving me better response. They say that you are not calling in 4g network. When u calling change network setting when use net also again change they are fraud them. I...
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Address:Ernakulam, Kerala, 682025

I had ported my number from idea to vodafone, i had paid all dues and one month bill from vodafone is also paid, yesterday idea has come up with an additional bill of 559.53 rs which they say it is the due amount which i used while the sim was in ported. They are saying that the the above amount is for the transition period of the sim which is about 7 days. I asked them a detail bill for this due amount why it is 559 rs for seven days, where...
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V
Venkatasubba
from Bodhan, Telangana
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airtel deactivated sim without any message

Hi
My name is subba reddy my mobile is [protected] i am with airtel from last two years. My sim deactived on 5th aug 2017 without any reason without any notice i went to the store and they goven new sim which os activated after 24 hours. I lost 24 hours as i missed valiable calls and my clients unable to contact me. Please take necessary action on airtel...
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G
Ghanendra Yadav
from Shimoga, Karnataka
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speed issue

Address:560068

I am getting speed issue since yesterday. I want to inform that i have taken 10mbps/unlimited plan but i am getting 2mbps max and min, 500kbps. This is a third time in 14 days i am getting speed issue, even i can't login.
So solve my problem as soon as possible and promise me this (Issue) never occur in future. First time they took 3 days to solve issue. This is a cheating with consumer.
G-broadband always have same excuse,...
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A
Abdul Razzaque 964844
from Allahabad, Uttar Pradesh
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sim card deactivated without reason and ask not reopen my sim my money will lost

Address:Siddharthnagar, Uttar Pradesh, 272153

Dear sir' i have percesh two vodafone sim msdn no [protected] & [protected] from vodafone retailer verify throw aadhar card no[protected] sim activated within 2 mint after we will recharge 296 & 445 both sim
After 10 days both sim deactivated without any information i will complain customer care and mini store that say both sim are not reactivate and no money will be refund
Dear sir pleas solve my problem
br...
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S
Slithereen Guard
from Hazaribagh, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mnp to aircel is stuck in trai tele verification & activation process

I applied for mobile number portability from aircel (Karnataka) to aircel (Jharkhand) so that don't have to pay roaming charges.

I submitted aadhaar card as identity and address proof.

The new sim got activated by aircel.
After that i called 59059 for trai tele verification. It went well.
But the new sim did not got activated by trai.

My phone number : [protected]

Aircel...
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K
kapil_jain1411
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reliance communications/mobile postpaid billing dispute

Address:Indore, Madhya Pradesh, 452001
Website:www.rcom.co.in

Dear sir,
I have been using reliance mobile services since last more than a decade and opted postpaid plan namely rtspecialcombo249 since last more than a year but my current bill is showing different plan which i have never opted. When i requested to revise my bill as well plan, they tried to convinced me and advocated that, 'although its more expensive but we think it is more better than previous plan,."

I m customer,...
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R
Ravi Kapopara G.
from Ahmedabad, Gujarat
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mobile tower next to your home within 10 feet

Address:Ahmedabad, Gujarat, 382350

Hi sir,
I am ravi kapopara living at ahmedbad, gujarat.
There is a mobile tower at madhav mall exactly next to our home within 10 foot area and it's very dangerous for us. Sometimes bolts and other parts have fallen in backside of my home. We are having four months young child and radiation of this tower may harmful to her.
Please help me to remove it.
My residential address is as below,

Ghanshyambhai...
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A
aissuj
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

invalid charges - reliance

Address:Kolkata, West Bengal, 700065

Hi,

I have using 2 reliance number but whenever i am recharging the amount is getting deducted automatically. Reliance company activating vas services without taking customers permission and keep on deducting amount. My parents are not so familiar with phone so they are unable to deactivate the service also. Reliance is not having customer care also where we can register complaint for seek for help and neither the appellate...
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K
Kanha021
from Nagram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain about vodafone corporate connection

Address:Lucknow, Uttar Pradesh, 226016
Website:vodafone

Dear team,
This is to inform you about the complaint against my corporate connection going on with vodafone, since from the beginning i have been suffering from the service related problems with vodafone. Several times i called many people associated with the vodafone even to marketing calls also i responded with the same problems i’m suffering with but no one is ready to solve my problem at all.

The problem is that...
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