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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 221

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Hi, myself nishanth using aircel simcard, before 8 months the cost of 1gb data was 200 to 300rs, but now they can provide unlimited calls with daily 1gb data for 350rs, how it is possible, now they can provide this much means previously we are cheated by telecommunication corporate for more years, we lost more money due to this, need a proper explanation are else ready to book a complaint against all telecommunication companies...
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S
Sandeepganguli
from Ingraj Bazar, West Bengal
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1st - complaint against trai

Address:Darjeeling, West Bengal, 741040

Only 1% customer satisfaction emerging a big question against this portal & ofcourse you too. How can i believe that if i register a complaint here then it will get resolved. You guys says the complaint character used less than 350 hence redirecting how try an understanding the importance of the complaint & the essence of it. I think trai is on name & nothing else. Earlier also i had made complaint regarding poor internet speed but no action...
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Happy Specs Box Makers
from Basavana Bagevadi, Karnataka
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idea 347 plan is looting customers

Address:Malappuram, Kerala, 676301

Sir,
I am customer of idea since two months, as i ported from bsnl. I made a 347/- plan o[censored]nilimited calls and 4 g data offer, via paytm. While the offer expired, i repeated the the same amount recharge via paytm and amount taken to idea account. But now they says, offer is not valid for me so only calls can. The same 347 amount how they put in two plan. I believe if not eligible for a plan, they should not take money and calls only...
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A
advokundan
from Padrauna, Uttar Pradesh
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unfair balance deduction

My mobile no is [protected] using 4 months. I recharged data pack monthly regularly. When i using google broswing
They (Vodafone) are auto activating unknown services without any prior notice or consent. And deducting my balance illegaly it happen often.
And when i connected to customer care for the issue they replied in cunning way you activated these services. Then they begun drama of call trasnfering to other vodafone excutive...
+1 photos
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A
ankur gupta 2136
from Chennai, Tamil Nadu
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complaint against airtel network

Address:110007
Website:www.airtel.in

Dear sir/mam,

I am fed up from airtel network as i am complaining from last 2 years and my first complaint is registered on july 2015 and till now, the company is making the wrong commitments from last 2 years and i have whole records of the complaint no. And the mails conversation and they didn't response.

Please take some urgent action and if you want to know any thing from my side please feel free to contact...
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A
Avani kiri
from Ahmedabad, Gujarat
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received less internet balance and less validity as per their norms

Address:380007

I diald 123 and received an offer. 94 rs 3 gb for 28 days. Tata docomo gave me option to subscribe from my balance. I recharged for rs 94 from balance. And i received 2 gb for 7 days only. Means 1 gb less i received and instead of 28 day only for 7 days i received net balance. My tata docomo mobile no is [protected]. I m trying to complain from 5 day but not getting any satisfactory solution. Please solve my problem as soon as possible....
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K
kawal deep
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balance deduction

Address:335001
Website:www.rcom.co.in

Hello sir/mam

My self kawal my reliance number [protected]. Again i recived one msg from your side

"you have been successfully subuscribed to hdygoddostisub7 service for 7days. To unsubscribe sms unsub 4024 to 155223 (Toll free).

When i not subscribed any service. Then why its subscribed in my number and why deducted my balance. Always issue in ur company is coman. Last month i have same issue...
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S
Sanjay Nigade
from Mumbai, Maharashtra
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porting issue

Address:411009

We already given for porting from airtel to another cellular service provider, but the airtel company not responding well about the same. Airtel company rejected porting twice in same month. We already given all the correct document related to authorization. But still airtel company rejected our porting request.
Request you to kindly look in to the matter, so that we can get the success full porting in time bound....
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M
Mukhtar Farid
from Mahad, Maharashtra
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idea cellular and fake call to get otp of my bank

Address:Thane, Maharashtra, 421302

I complaint to customer service of idea telephone regarding recharge of 399 which was done on 21-7-17 and a confirmation sms was received but the plan o[censored]nlimited free calls was not activated and thus i wrote a complaint. After sending the email i received a call from[protected]. The man told me that he is calling from idea customer service in response to my complaint. He said as your mobile does not come under the scheme of rs. 399...
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H
him_baj
from Dharmsala, Himachal Pradesh
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not refunding for wrong recharge idea mobile service

Address:Gautam Buddh Nagar, Uttar Pradesh

We have made a recharge in my idea mobile. My mistake one digit is wrong in mobile no and recharge happen to other mobile. I used paytm for recharge

Same time i requested to make my payment reverse. But then denied. Everything is possible todays digital world.

They told i[censored] do by retailer then it is possible. U do it by own then it is not possible.

If i[censored]se digital payment encouraged by government...
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Rajendra Gunjal Sahebrao
from Guhagar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea mobile number 09970300217 migration postpaid to prepaid sim activation over 48 hrs not done

Address:Pune, Maharashtra, 412210

Idea mobile number [protected] migration postpaid to prepaid sim activation over 48 hrs not done
Error msg - starter pack not found
Iam totaly harassed this service provider
Idea service is very poor
Please teke quick action this issue
I want action now...
Not take responsibility any postpaid, prepaid department and my idea care shop shirur dist pune...
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F
Fahim96
from Indore, Madhya Pradesh
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issuing sim card

Address:Chhindwara, Madhya Pradesh, 480551

Respect sir

On 24th july i lost my sim ([protected]) at about 2:30pm. Then i go to retailer for reissuing sim card. They tell me that sim card is not match with my id and then i call to tata docomo customer care so they tell me the same. I think the shopkeeper form which i buy the sim is made some mistake at when i purchase it.
About 6-7 yrs i use the sim card and as per the trai rules all the telecom services must have...
+2 photos
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H
Harshal Sawant
from Mumbai, Maharashtra
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tata docomo & idea

I have tata docomo prepaid sim which i have requested for porting in idea in the month of may 2017, but the location where i stay tata docomo network is not available. I was been told by idea that porting will be done within 7 days but still after & day idea sim was not working.

After complaining to idea regarding this idea say porting from docomo to idea porting was done on 20/05/2017 & sim is inactive from idea & it has...
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U
umakant wagh
from Manor, Maharashtra
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idea internet service

Address:91
Website:idea cellular company

Sir i have complaint regarding to poor speed of idea internet. I called many times to idea customers service but they don't give me proper response about my request. They are always lieing with me. I have very tired by the use of this poor internet service. Please you help me for this matter. Not only me my friends also face such kind of problem since last 2-3' months, they give fake advertisements about network and 3g/ 4g this services and...
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U
usman_cute
from Sholinghur, Tamil Nadu
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new connection cheated cherrinet (ref no.33584)

Address:Chennai, Tamil Nadu, 600023
Website:www.jkmleathers.com

Hello sir/madam,
Sub : new connection installation issues. (New connection reference no. 33584)
We are using airtel from the past sixteen years. But from the past six month we are facing more technical and connection issues on internet.in this regards we heard cherrinet is best connection in chennai for internet speed. So we would like to apply a new connection.in this regards we requested on[protected] and paid the initial...
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Address:Mumbai City, Maharashtra, 400013
Website:www.vodafone.in

Vodafone (Mumbai) has not sent the bill for the month of may-2017 either via e-mail or by post. Then they send a mail directly informing myself that i have not made any payment for the bill even after several reminders.

I have officially launched a customer complaint to their customer care dept but they failed to provide me any such bill over email or by post. Still they insisted me to pay the same and give proof else they...
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A
AnieEralil
from Bengaluru, Karnataka
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deactivate internet pack and charged high bill

Address:560100
Website:[email protected]

I am facing issue with the bill for last 2 months. I am using my docomo number for last 5 years. When i had taken this sim, that time only i had activated internet pack in this number of 2gb (Rs. 99 per month). My average monthly bill used to come around rs. 400. But for the last two months (May and june), total of rs. 3432 was charged on my number. When i checked with customer care, i came to know that they had de-activated my internet package...
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V
Vaibhav Shahane
from Mumbai, Maharashtra
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airtel huge bill issue

Address:Nashik, Maharashtra, 422001

Phone/mobile number: [protected]

Please refer to airel bill no[protected] dated 21st june 2017 for rs 61588.34,
I have spoken to airtel customer executive on customer care no 121 and multiple times regarding excess billing amount and also sent a mail to airtel in this regards.

While going through bills it has been observed that the charges levied by airtel for usage of mobile data in international roaming...
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Omprakashkotapati
from Hyderabad, Telangana
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not refunded of my security deposit amount

Address:Chittoor, Andhra Pradesh

I am omprakashkotapati from tirupati. Previously i am a air tel customer no. [protected].
I ported my number from air tel to another network and asked my deposited amount. I have no pending bills against the above number. I paid my bill sincerely and not paid penalty even single time against this number.
Now i left this network from march 2017. But till today the air tel company was not refunded my deposited amount.
...
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C
chandralekha Vijay Anand
from Hosur, Tamil Nadu
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not able to send normal messages

I am not able to send normal messages from my vodafone number. Facing this problem for more than one year and not finding solution.

Because of this i am not even able to send messages to get my basic things done. I am not able to register or verify my number in job portals or any government websites.

Please sort this problem out as soon as possible....
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