TRAI Complaints & Reviews

Address: 608701

Website: No

SIR my number [protected] Vodafone & I had decided to port my number In to airtel network but they are not allowing to MNP NUMBER and rejected many Intentionally I called Several times customercare and register post but no use they are intentionally doing this type of cheap trics and not giving permission to MNP I had no dues also Vodafone PLEASE TAKE STRICT ACTION

Jul 11, 2017

Complaint marked as Resolved

Not resolved

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Jul 11, 2017

Updated by komethagan k Not resolved

Jul 11, 2017

Updated by komethagan k [protected] Vodafone not portout

Jul 11, 2017

Updated by komethagan k FINALLY I AM GOING TO CONSUMER COURT

Jul 11, 2017

Updated by komethagan k TRAI NO ACTION

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Vodafone India Customer Care

from Hyderabad, Telangana

Jul 12, 2017

Hi!

We have made a note of your concern. We'll contact you shortly.

Regards,
Vodafone India

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Address: 533255

Sir,

My number [protected] Vodafone & I had decided to port my number in to idea network but they are not allowing to MNP MY NUMBER and rejected twice intentionally I called several times coustmer care but no use they are intentionally doing this type of cheap tricks and not giving permission to MNP I had no dues also.

Please take STRICT ACTION

Aug 6, 2021

Complaint marked as Resolved

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Jul 7, 2017

Dear Lakshmi,

We are sorry for the inconvenience caused to you. We request you to please visit nearest Vodafone store for your further assistance.

Regards,
Vicky

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Address: Sri Ganganagar, Rajasthan, 335803

Website: www.vodafone.in

As per discussion with vodafone customer care number 199 my international roaming pack for singapore for rs. 2500 was activated on 26.06.2017on my number [protected] but despite having the pack my outgoing calls is barred by company and company issued me the bill for approximately 37000 despite my credit limit of rs. 6400 i made a complaint at customer care they told me that charges are wrong and they will reverse it but i have to deposit the bill to activate my barred services. This is totally harassment to me and also a mental torture. For any other enquiry call me on [protected].

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Vinay msv

from Hosur, Tamil Nadu

Jul 10, 2017

I m vinaychand not getting speed of mobile date some times even net is not able to open simple google page my mobile no [protected] of andhra pradesh when i complain to bsnl thier are not respond well and even dnt solve my problem from many days i rechare 333 but even i dnt get data i request to take action about bsnl

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Address: Raigad, Maharashtra

Website: Raigad District Police

Sir,
Though bsnl has provided facillity of dial 100, 1093 (Coastal security help line), 1090 (Senior citizen help line) on landline in raigad district, maharashtra,
Private mobile operators are not supporting or routin these calls to police control room, alibaug if dialled from mobile phone.
Hence in interest of public safety request to direct all private mobile operators in raigad district to route these helpline no. Calls to alibaug, raigad district police control room phone no.[protected].

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piwireless

from Bhusawal, Maharashtra

May 16, 2018

R/Sir,
Though bsnl has provided facillity of dial 100 (police help line no.), 1091 (Senior citizen help line) on landline in Aurangabad city(commissionarate Area), Maharashtra,
Private mobile operators are not supporting or routing these calls to Aurangabad City control Room if dialled from mobile phone.
Hence in interest of public safety, Here is request to direct Instructions to all private mobile operators in Aurangabad City(commissionarate Area) to route these helpline no. Calls to Aurangabad City police control room .
phone no.[protected].

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Address: Chennai, Tamil Nadu, 600029

This s further to the telecon I had with your 198 executive n Team lead Suresh / Satish.

First teach him what customer service s all about n how to interact with a customer.

Was surprised to note that I have been moved to some 800+ plan, when I had requested only a basic plan, which is 599. Over n above I understand that Rs.99/- has been levied as a topping. From Oct 2016, I have been saying that I need it only for broadband n no topping required.

This team lead s now saying that u had made a call n June 2017. When am ready to pay the call charges, what is his problem. He does not seem to understand my requirement.

Expecting a clear resolution n confirmation on the following :

1. Plan change to 599.
2. Deactivation of rs. 99/- top up. Team lead confirmed that it was done, but no confirmation / order no. recd till now.
3. 99 top up activated without my knowledge for 6 months. How will that b rectified
4. How my no.[protected] held by me for more than 10 years changed. That too after promising by Airtel executives in Chennai and by your Delhi corporate team, that I vl get the same no.

Hope you will not make me think that Airtel customer service is deteriorated. This is because the way your team lead spoke was disgusting.

Regards

Radha

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Address: Sri Ganganagar, Rajasthan, 335803

Website: www.vodafone.in

Sir/ madam,
I had a vodafone prepaid connection on which i was enjoying Rs. 348/- recharge along with 28 GB internet & unlimited calling for 28 days cycle.
Few days ago a vodafone postpaid sales executive named Sandeep on behalf Makkar agency, Vodafone store, Sri Ganganagar contacted me & pressurised me to migrate in to postpaid. He said that i will get 25 GB internet & unlimited calling in just Rs. 299/- per month so it would be much beneficial to me to migrate in Postpaid in stead of prepaid. He said he has target & commission in this. He continually called me to forcefully migrate in postpaid. On trust on him & company reputation I switched to postpaid. After that i got knew that i have only 1 GB net for whole month & monthly rental is Rs. 349/- + tax. Then I called him but his number was switched off. I also contacted to above agency & they also didn't help me. I wrote a mail of concern to vodafone a week ago but they also didn't gave me any solution.
I am feeling like a scapegoat.
Please help me, i just want to migrate in my previous prepaid plan. I lost my prepaid balance also.

Regards
Suresh Garg
[protected]

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Address: Bangalore, Karnataka, 560048

Hi, Myself sakthivel [protected] . Due to financial crisis i request Airtel to convert my postpaid plan to prepaid .I tried in Airtel stores and retailers, But no use, they are accepting / processing application . Then i called customer care and they suggest me to go strore and call customer care . But store people simply blames "No prepaid SIM avail" . I am trying to migrate from last one month, No improvement ..

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Address: Muzaffarnagar, Uttar Pradesh, 251002

Dear sir, yesterday I recharged my idea number ([protected]) at 38 Rs( FTT) but I got 6.50 Rs less. I received the message which is attached in my mail. I contacted to customer care 198, he told me you taken a loan 5 Rs in may month, but sir I am sure never taken a loan, and not got a message regarding this deduction 6.50 Rs and requested to ccare if I taken loan please sent a message of deduction. I also trying many times this number 121411, which told by ccare, this number gave response every time, no any deduction happened from 15 days. The ccare refuge to me and did not help me and not registered my compliant. No any get deduction message in recharge times. Please return my deduction money, I shall obilige you. Thanks with best compliments. Mohammad Zahid s/o israr Ahmed, 26 kunj gali, khalapar, muzaffarnagar.(251002).

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Address: Dindigul, Tamil Nadu, 624003

Some people call from number [protected] and using mail id of vignesh.[protected]@icicilombard.com they are planning to cheat me take immidiate action and they are sent my previous icici lombard accident policy bond if it ids true or not i also sent that bond this bond is in PDF form so i cant upload this bond if this bond true or not if fake be take action.but that representative call again.and again this person already cheat rs 5000 something before three years and also they have my CREDIT card details and my personal details take immediate action save innocent people's money

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Address: 400064

My landline isn't working since two weeks. I have registered a complaint for the same with mtnl since two weeks but no action has been taken yet. I am really frustrated. Please look into the matter and resolve it as soon as possible. My landline number is[protected]. I stay at D-116, Swarup building, evershine nagar, malad west, mumbai 400064. The number is registered in the name of Shrikrishna Dattatraya Rane.

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Address: Chandigarh, Punjab, 160023

Website: Connect Broadband Poor Technical Services

Hello Sir,

This is Karan Verma from House No. 1125, Sector 23 B, Chandigarh. The connection is on my name [protected]. I am really very very frustrated with connecting service. Sir Story behind is that I have started a new connection 9 months ago. Since the day of installation connection is not working, Many times complained to your customer portal for solve my technical problems. Still, there is no permanent solution from your side. I must say I had made mistake to take a connection from connecting. I am still requested to your customer portal to solve my networking issue but nobody comes to my home till two days and this problem after four days generated.
2. I need a serious reply from your side and I want to disconnect my internet connection, in that case, I will not pay any bill which is sent by you to us that is sure from my side. because the net is not working since the day of month June so i am not liable to pay any bill.
Sir from above letter also forward to connect broadband technical service team but no one reply me and any telephonically sms, So I requested to you please take serious action against connecting broadband porivate ltd company so that nobody furstrated about delay in work by these compaines.
Kindly look into the matter and i shall be thankful to you for this.

Regards,

Karan,
connect number:[protected]
Mobile Number:[protected]

--

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yugesh kharche

from Bengaluru, Karnataka

Jul 3, 2017

My idea number [protected] is not able to send messages,
i tried rebooting,
inserting sim again..
but it is still not working

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Address: Gwalior, Madhya Pradesh, 474001

Website: [email protected]

I got call from number [protected](Lady who said she is calling from raipur chattisgarh
named tanya ) said that I have not paid the internet bill for 3 months (ICMS - idea cellular - postpaid).
The reason I did not paid the bill because my account was suspended by idea around 10 days and I was not able to use service for 3 months. my service closed by idea in one month
My internet connection was not working. Still she is asking me to pay the full bill and settle the matter.She threatened me and abusing me in very bad villagers language from collection department to forward case file to court procedure if not settled.

I have called their customer service representative few times to stop my connection and send correct bill. But still they forced to use service for another month and sent me bill for 3 full month with late payment fine.

Such telecom companies are looting customers by forcing their service and threatening them use Legal case so that customers should suffer for their wrong doing.
Plz take an action against Tanya. I have all the recordings against her.

What should be my course of action ?

Regards

Irfan khan

[protected]

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Address: New Delhi, Delhi, 110001

Website: not mention

My mobile number is [protected]
I am receiving marketing massage from banks, real estate agencies, insurance companies. Being a registered member of NDNC Registry, I should not receive any cal lfrom these companies. Still, I receive lot of calls. A Couple Examples
1) Received a massage today from the number [protected] offering a cashless health insurance
again a marketing call from a company/agency.

Please take this as a compaint against these agencies troubling people who registered with NDNC.

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Address: Dindigul, Tamil Nadu, 624003

My name Balaji N my mobile number is [protected], I already used this number for fast.3 years but I did not pay bill from feb 2016 because huge bill.also I lost this simcard, so now 23/06/2017 I approach airtel dealer in coimbatore lexhimi mill signal branch .They were checked and promissed, this number is available so you can buy this number you should pay 3431rs for previous bill pending so I paid this bill due yet not give receipt also they are asked rs 300 for activate the above number I paid rs 300and also gave all id proof but yet not activate this number one person called from airtel dealer to my alternative number [protected].They asked 25000rs for reactivate this number
So pls take a complaint for delay of activate airtel mobile number of [protected] and take necessary action I need my mobile number

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Jul 06, 2017

Updated by BalajiNatrayan Respected sir, I was gave complaint against airtel but yet not one call so yet not solved my problem

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Piyusha Satpute

from Pune, Maharashtra

Jul 4, 2017

My phone sms was blocked I want to port my mobile number to other company my number is [protected]..

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Address: Mumbai City, Maharashtra, 400 024

Sir,
i port my wife mobile no.[protected] from vodhaphone to reliance its done succefully .& after that vodphone raise the final bill which i paid on vodaphone gallery by card payment.
but after that also they send me remind daily by message. & when i speak there customer care number they ask me take back amount from that centre & paid bill by online is this ok..

Thanks & Regards,
Prashant borkar
[protected]/[protected]

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Address: New Delhi, Delhi, 110064

Website: airtel.in

Dear team,

I opted for airtel secure and during my claim request, they asked for documents and clarifications multiple times and upon providing everything they are making excuses to decline the claim request. Not giving decline reason in writing. Escalated the same to higher management of airtel but nobody was interested.

For contacting me - m#[protected]
Claim requested for m#[protected]

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Jun 29, 2017

Updated by [email protected] Misleading add of Airtel Secure (I believe it is outsourced to " OneAssist")
Initially I felt that there are some teething issues in the newly set up Airtel Secure service and I tolerated it for some weeks but now I realize their intent to repudiate my claim request with no reasons.
I raised a claim request on 21st May and since then OneAssist kept on asking for so many documents and clarifications (insensible questions which I had to answer in writing) and I kept on responding to their queries and multiple times I submitted documents. Finally I was told that I have submitted all the documents and provided clarification to all their queries and got assurance that in a day or two someone would pick my damaged phone. But it took a week to them to find a reason/excuse to decline my claim and reason is that the original bill which I have with me has not my name on it. I have submitted the bill wherein my name was not mentioned however the shopkeeper has mentioned the word "Card" instead of my Name as the payment was made by credit card and amount was not very high (so he mentioned it casually).
I asked OneAssist guy to send me decline reason in writing, which he refused to do it. Just to safeguard himself he sent a document request once again. How can he send me the document request when I have submitted all the documents and provided all clarification and declarations?
He was trying to prove that I am not the owner of the phone. I stole it from someone.

A customer can be harassed in Airtel ?????

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Address: New Delhi, Delhi, 110003

Website: rcom.co.in

Regarding reliance prepaid number: [protected]. I have subscribed to daily 1 gb pack and additional 10 gb data offer. However my balance got deducted from the main account. It was 438.150 which is now 111.27. They deducted 328 without any reason.
Its very huge amount for me and it should not deduct because 21mb was remaining by daily pack data and 1579 mb from promo balance then why it was deducted from main balance. I have attached the screenshot from the same.

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Address: 784167

I have tried to port my reliance mob number to airtel so many times but its not happening. I submitted all the documents as well as generated port. A msg from airtel was also recieved that they are processing the mnp, but nothing happening till today. I have purchased a 4g phone but unable to put the 2 g sim in it too. Ultimately suffering a lot.

Hemant sharma
[protected]

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Jun 25, 2017

Dear Hemant,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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vinodjain74in

from Panipat, Haryana

Jun 26, 2017

Dear sir, main 13 june 2017 to new connection liya tha daily morning ma verification complete ka massage aatha ha evening me cold not be complete ka massage aata ha . 250 security ka bi iya ha, ki jagha baat kar li fir bhi koi solution nahi huaa

Mnp reliance to airtel failed so many times. - Comment #2769485 - Image #0

Mnp reliance to airtel failed so many times. - Comment #2769485 - Image #1

Mnp reliance to airtel failed so many times. - Comment #2769485 - Image #2

Mnp reliance to airtel failed so many times. - Comment #2769485 - Image #3

Mnp reliance to airtel failed so many times. - Comment #2769485 - Image #4

Mnp reliance to airtel failed so many times. - Comment #2769485 - Image #5

Mnp reliance to airtel failed so many times. - Comment #2769485 - Image #6

Mnp reliance to airtel failed so many times. - Comment #2769485 - Image #7

Mnp reliance to airtel failed so many times. - Comment #2769485 - Image #8

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U

Uzair Shah

from Noida, Uttar Pradesh

Jun 26, 2017

I have given the disconnection of broadband connection from Tikona broadband on 2ND June and till date it has not been disconnected.
U am still getting the bills.
And calls for the bills.

User ID - [protected]
Name - Mohammad Uzair shah.

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Address: 250205

Website: As per email .idea company

Dear sir / medam
I am facing problem of call connectivity and network issue arround 1 month. I was doing complaint in idea custumer care 3 times but my problem is not solved. So plz action on idea company regarding my complaint now.
Regards
Parveen nehra
Cont. No. [protected] (Idea)
27 kayesth ganwri
Mohiuddinour meerut
Pincode - 250205

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Jun 25, 2017

Dear Praveen,

We are sorry for the inconvenience caused to you. We would like to inform you that the reference number S1-[protected] is under process. For further assistance, you can dial 198 or 12345.

Regards,
Vicky

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V

v.tyagi

from Delhi, Delhi

Jun 26, 2017

My near mobile tower radiation effect for health my children is not well

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R

RUDRAKSH ENTERTAINMENT&WEDDING SOLUTIONS

from Karnal, Haryana

Jun 26, 2017

I m Getting calls from cross road already I company to their dept. So many times not to call me but again again they r calling me ...I m just frustrated I file a company on 100 no.also...please take a action
Regards
Vaibhav gupta
[protected]

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Address: 781014

Website: Reliance communication

I have not received any security deposit amount after portability of my reliance no [protected] to airtel.
Its already more than 1year.
Whenever i went to their service point they told me that it would come as a cheque to my address by post but its already more than 1year and there is no problem with my address i provided to them at the time of taking the connection.

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Aug 23, 2017

Updated by kamalkishoredas still not getting any refund cheque from reliance..

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Jun 24, 2017

Dear Kamal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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kamalkishoredas's [Complaint's author] reply, Jun 24, 2017

9957200392..another no is given in my profile also..

K

Kashinath Jamma

from Delhi, Delhi

Jun 26, 2017

Hi,

I paid all the dues and after all the clearance Vodafone is not allowing me to port out the connection.

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M

MAYA RAM CHOUDHARY

from Mumbai, Maharashtra

Jun 27, 2017

My mobile number [protected] airtel post paid [protected] par net nhi chalta he 15 se 20 bar bar complete kar chuka hu koi jab nhi aya
Ek din net nhi chalane par bhi 12 se 18 GB NET UGEG BATATA HE
Bar bar galat number batata he
Or 121 complete nhi banata he

TRAI Complaints & Reviews

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TRAI reviews & complaints page 224

8825734370 Vodafone network not change other network

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Not allowing port number twice intentionally

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International roaming charges issue on my postpaid connection

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Regarding routing of police helpline calls to alibaug, raigad police control room

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Airtel landline : 044-48501430

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False commitment

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Airtel is not accepting postpaid to prepaid

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Illegally deducted my talk time amount

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Icici lombard fake call

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Mtnl landline complaint

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Solve my networking problem on urgent basis.

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By abusing from idea executive Mrs tanya

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Idea dnd no

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Delay in postpaid number activation/asking huge amount for activation

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Port from vodafone to reliance

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Airtel secure (Handset damage protection plan) is not giving claim - misleading ad of airtel secure

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Reliance deducting main balance Rs 328 even data bal 21MB was left

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Mnp reliance to airtel failed so many times.

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Operator service

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Security deposit not received after portability it's already more than 1 year

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