TRAI Complaints & Reviews

Hi,

I have opted for port out of my number [protected] from vodafone to airtel on 29th june 2017. My vf number has been deactivated since 10th july 2017.

My vf services are closed, but my airtel services are not yet started. I have opted for this in maharashtra, but due to some professional reasons i have been in bengaluru.

Please help me out on this.
I can be reached on [protected].
br...

Hi trai team,

Hope i will get fastest response from you. I have many issues with my airtel number [protected]. I have registered multiple complaints but i am not getting any response from airtel team. I have issue with my outgoing calls and sms, which is very painful for me to handle. Its almost over 1 month. I hope u will try to resolve my problem...

I m shovon ghosh, my ph no-[protected], i hv ported this no from
Vodafone cug postpaid to airtel, airtel was activated from 12th july
But i cant recharge frc on this no, i hv compain a lot of time on
Customer care and technical team and airtel store also. They wont
Solve my problm, a bad ecperince in airtel operator, plz help me for
The solution on this issue as fast as posible if posible call me bac kbr...

This is a official complaint against airtel regarding not activating my replacement sim mobile for over 48 hours. My mobile number is[protected] and it is a corporate post paid account for read-ink techn pvt ltd, bangalore, ka india.

I have gome to 3 airtel stores to get finally my sim replaced because stopped working. Submitted all the paper work and letters to store in yelahanka on friday july 21 2017, they told me it was...

The company auto activated the vas without my consent and deducted around 110 rs from my balance.
Also they cheated by telling to do 1gb recharge of 186 to get the amazon offer of 45gb free 4g on vodafone. I did as they told, even after doing that, i haven't got my offer activated.

I called them again and asked to make me talk to some senior member which they did and on his saying i did a recharge of 175 again to grab...

Hi trai,
Few days back i got an email from idea that a new postpaid number is activated for me. I never requested any number from idea.

I was surprised to know from idea customer care that the documents that were used for new sim was indeed mine.
Customer care asked me to send an email quoting all the details to welcomesupport. [protected]@idea. Adityabirla.com, but unfortunately i am not getting any response from them...

I am useing airtell connection number no [protected] from tha last three months and recharging with rs 349. I straing to note that only data is on 4g net but voice calling on 3g net. We can not make call from 4g net but campany charging on recharge of 4g. So data is on 4g but voice call is on 3g.
Even 4g is also not working properly. So many time call is rejacted from other providers....

We ported our reliance no [protected] in the name of rachna ganeriwal airtel network on 29.06.2017 and as per company it was updated on 4.07.2017 and on the same time our above number was deactivated from reliance but airtel did not activated our this number.
Since that time we are regularly speaking to the customer care and are always assured to resolve the problem within next 24 hours but even after 16 days we are getting the same...

I have been using my idea number from 3 year. Befor the launch of 4g it was having good network rang near by my locality. But now from around 7-8 months there is no proper network. And there is no 4g service available in my locality. Its been almost 1 year and other provider like vodafone, jio and airtel are providing 4g network but whats wrong with this idea. Still they dont have any answers when 4 g service will be available in my city....

Our company has air-tel connection more than 5 years, from the month of 1.3.2017 on wards we received more bill amount more than our plan for this reason we decided to make change in network, for that we ask port out they always rejecting our application, and they replay email as we have outstanding payment but we clear up to date and now again they telling your details are mis-matching, we also send email to the air tel office for which...

They took 3 months advance and didn't provided the service. We have been calling customer care and salesman for 3-4 hours everyday. They are reluctant to solve our problem. They register our issue and mark it resolve without doing anything. We have tried reaching their senior officer but we are unable to do so because o[censored]navailability.
We are severely disappointed with the service and feel cheated.

Kindly help us with...

Dear trai,
I made a request to port my relaince postpaid number. Port करने के लिए मुझे Reliance का बिल भरना जरूरी था बिल भरने की अमाउंट कितनी है यह जानने के लिए मैंने वहां के कस्टमर केयर पर बात करने की कोशिश की पर वह मुझे...

This complaint is regarding unauthorised billing and collection of amounts as value added services in our mobile connections. The vodafone mobile numbers and respective billing periods and billed amounts as vas are given herewith

1. [protected] - bills from[protected] to[protected] rs 4651.00
2. [protected] - bills from[protected] to[protected] rs 671.00
3.[protected] - bills from[protected] to[protected] rs...

Dear sir/madam, i am idea prepaid user & my mobile no. [protected]. I want to file complaint for deduction of my balance for the mobile number mentioned above. When i am calling on customer care number they replied me that i am sending request for activation of vas service which actually i don't send and when i am saying for refund of deduction balance they will say that it is not possible for refund the balance. So, i am requesting you to...

Hello Sir/Ma'm,

I am writing this mail in regards to my phone # [protected]. Due to poor services and poor network I did switch my phone number to Airtel as Airtel offered me a very good package, that too about 2 year back.

In the beginning of July I received a call from Vodafone asking me to Port it back to Vodafone and offered me more benefits.

Benefits/Package I was getting in Airtel was -br...

Sir
I have request for mnp for vodafone but no reply. Only sms display massage sending fail try always more than 10 time. I went to vodafone service center bahadurgarh token no 202 date 17july 2017 they said their technical issue and send mail then i said many vodafone no not working for mnp and also try for service customer executive and same problem found. They have no any solution for this my no [protected] jitender rathi plz resolve...

My number was ported to airtel i. E. [protected], i paid unwanted bill of more than rs. 12, 000/- ported out to vodafone, at last call i was aware that all my pending bills were cleared, now not only at my number but also at my wife's number airtel keep calling asking more money which as per my legal knowledge after porting airtel cant, now received sms from vodafone too... It seems there is nexus between the two to grab, extort maximum money...

I had raised a request c1-[protected] on jun 19th for demographic change and i got update as it’ll be resolving within 3 working days, but still it has net yet resolved. After that i had called customer care so many times more than 5 times but no use of that, still my request is not yet resolved. Every time customer care executives were asked for 24 hrs of time to resolve the issue, but it is never happened after more than 5 times of escalations...

Sir, i was using reliance dongle for internet connection since 05 february-2013. My reliance netconnect no.-[protected]. It has been suspended by reliance since may-2016 without any prior intimation. I was advance rental plan customer, so i made advance payment (Rs.1863.43/-) in june-2016. My payment is still lying with company. I complained about it in reliance customer care/reliance appellate authority but there was no solution. Since june-16,...

Dear sir,
My name is sureshbabu and aircel user. Company refused to provide offered service after recharging as per offer. That was a 398 offer didn't get any benefits on the recharge. I recharged the offer on may15 2017 about two months. I call back company for two months but they didn't give any proper response. Pls help me my mobile num is [protected]. Company compliant num is [protected]....