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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 226

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H
hsinghi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile number portability complaint: reliance to airtel

Address:Mumbai City, Maharashtra, 400013

Dear sir/madam,

Till now my porting request is stuck with reliance. I know that's its customer's right to port his/her ph. No. To any network provider, hence requesting trai to help in this case.

I have already submitted my mob. No. Portability request for my mobile no: +91- [protected] on 31st may 2017 but till now my request is not approved by reliance. There is no bill outstanding and reliance has rejected...
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M
Madan kul123
from Ichalkaranji, Maharashtra
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Forcefully providing service and cutting balance by idea cellular

Address:410201
Website:www.ideacellular.com

A fight tv service is forcefully activated by cutting the balance in midnight, by idea cellular. How customer would stop this nonsense from these big bulls who are giving such rubbish services when not needed. My 50 rs deducted and charges for customer care are different. They are telling u have to call once again by spending my money? Is it worth?
Strict action against idea is expected.

Madan kulkarni
[protected]...
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ಚೇತನ್ ಜೆ
from Bengaluru, Karnataka
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Regarding unstable 4g/3g/3g network

Address:562123
Website:WWW.airtelindia.com

I am an user of bharti airtel internet, i have been facing unstable internet from last 6months i have been complained regarding this to airtel customer support but they are refusing to take my complaint. Without solving actual problem they are sending replay like this — — thank you for contacting us. Hope the concern related to your airtel mobile 734*7 has been resolved to your satisfaction. Your ref. No. Is cgpsc[protected] registered...
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H
Harishankara Panigrahi
from Bengaluru, Karnataka
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8050011329

Address:560095

I went for an mnp on 24th may from my postpaid docomo to airtel, but from last thursday onwards i don't have any network because docomo disconnected it & airtel does not connect from thursday (8th june) onwards i am trying to airtel customer care & nearest airtel office but they are not giving the solution, just asking for wait for 24 hrs when i called them, it will start from 8th june onwards, could you please help me to activate....
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A
Amanelectricals
from Handia, Uttar Pradesh
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Broadband not installed after payment

Address:New Delhi, Delhi, 110032
Website:Airtel.in

Dear sir,
I had applied for airtel broadband connection and paid 3 months rent on 1 june 2017 but still my connection was not installed. I called to customer care they said it will take 5 days more all the time. During payment they said within 72 hours connection will installed. Now what can i do. I am facing problems because of no internet connection. Please solve my problem as soon as possible.
Contact no. [protected]
Address:...
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M
Mallik Prabhakar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care executive aircel not taking my call

Address:Samastipur, Bihar, 848101
Website:Aircel

Sir
It's to inform you that my aircel number [protected] have some issues so i called 198 and followed her instructions when we reached customer care executive on line she cut my call two times... Customer care executive only first time take my call but can't solve my issue i am on the call but she cut the call. Again i call him back but didn't responded.
Do something against them
Thanking you
Prabhakar mallik...
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S
sande19
from Mumbai, Maharashtra
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Low speed on 4G network

The telecom companies like Vodafone and Idea cellular charge the huge amount on recharge for 4G internet. But they are unable to provide the speed of internet which they claim in their advertisement. Most of the time their speed of internet is around 60-80 kbps only. Which is less than 2G speed. So they don't have right to charge the amount of 4G internet speed for 2G speed. I am from Goa. But I never get the good speed on Idea and Vodafone...
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M
manish goyaal
from Delhi, Delhi
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Network problem

Address:110034

Dear sir, main airtel delhi ka number use karta ho. Mera cell number [protected] hai jo maine vodophone se airtel main port kiya hai. Airtel apne tv ad main dava karta hai ki uska network sabse fast hai aur har jagah pora aata hai. Airtel apne tv ad main dava karta hai ki uska network india ke akhri gaon main bhi chalta hai. Jo ki bilkul jhoot hai. Main abhi 5/6/7 june ko badrinath dhaam gaya tha. Airtel ka internet to chalna door phone main...
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R
rajindar deshmukh
from Pune, Maharashtra
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Porting message not generated by vodafone

Address:Solapur, Maharashtra, 413304

My vodafone mobile number is [protected] doesn't generated upc code that is required for mnp.
Having plus talk time and sending messages to other number is properly working.
But message of port to 1900 is barred from vodafone.
Why is injustice for me from vodafone. Please file the complaint against vodafone.
My name bharat dattatray deshmukh
From pandharpur dist solapur maharashtra....
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A
ABHISHEK CHHAJED
from Surat, Gujarat
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Complaint against JIO

Address:411011

I am facing serious issues with internet on my jio no [protected].

I raised a complaint against the issue, got to know that there is tower issue and it will take around 90 days to resolve the issue.
My complaint no is sr000009yqq3

I also spoke with the appellate officer to make him understand that customer cannot wait for 90 days for issue resolution. He says it will take minimum of 90 days for resolving...
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T
tsmahendran babu
from Chennai, Tamil Nadu
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Promotion call from kotak bank to my no 9710222444

Address:600082
Website:KOtak bank

Dear sir

I have been register dnd since 2 nov 2016 (Ref no : s[protected]). Now i am getting call from kotak mahindra bank for regarding new credit card. I have attached the screen shot of landline no from kotak bank like 66248743, 8739, 8745, 98746 on daily basis. Now am register the complaint on bank. Kindly look in to the issue and revert me

Thanks
Mahendran
[protected]...
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Address:Mumbai City, Maharashtra, 412207
Website:reliance-communications

Dear sir/madam,

Till now my porting request is stuck with reliance. I know that's its customer's right to port his/her ph. No. To any network provider, hence requesting trai to help in this case.

I have already submitted my mob. No. Portability request for my mobile no: +91- [protected] on 20th may 2017 but till now my request is not approved by reliance gsm.
My porting req no, was rz511476.
br...
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2
2408
from Vasai-Virar, Maharashtra
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Information leek and abused by company.

Address:400615
Website:www.ideacellular.com

We was take eight connections by idia company but we have many network issues so we closed this but they not help for this. Now company members call and abuse for bill pay as we talk with company they was say now we can't face this issues but today my trustee receive call by company and abused by company person and her information share with other persons. Please do help as company do this....
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B
binualphonse
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mydala (www.mydala.com) deducted money from my idea mobile account balance

Address:New Delhi, Delhi, 110020
Website:www.mydala.com

Mydala deducted rs.29 from my idea account, when i called idea care, they have told me that i must have clicked on mydala, but i have never clicked on mydala and they did not even asked once before deducted the rs.29 from my account...
My money was deducted by mydala without my consent i didn't even clicked on anything. I received a message from mydala that rs.29 has been deducted...

http://www.mydala.com/contactus...
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A
agynet
from Trimbak, Maharashtra
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Unethical delay in disconnection

Address:Mumbai City, Maharashtra, 400053
Website:Not Applicable

Unethical delay in disconnection: i'm complaining about vodafone. I gave my request for disconnection of my vodafone cell no [protected] on 29-may-2017. However, by various excuses vodafone is continuing to delay the disconnection. Kindly note that vodafone has done this repeatedly with disconnection of my earlier connections also. They say that it will take 7-days to disconnect but on the unethical excuse to continue charging money, they...
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V
Vishal Murdiya
from Mumbai, Maharashtra
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Automatically activate online doctor service

Address:Ratlam, Madhya Pradesh, 457001

I am not select or active online doctor service on my mobile no. [protected] but automatically service is activated and rs 49 is dedected from my balance. For refrance sms detail as below

Thanks for choosing top doctors online on your airtel mobile. You have been charged rs49.0 for 7days. A/c balance: rs12.4 at 19:05. To deactivate, call or sms stop to 155223...
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M
mahesh semwal
from Delhi, Delhi
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Network issue

Address:New Delhi, Delhi, 110005
Website:[email protected]

My name is mahesh semwal with my mobile number [protected]. I want to lodge a escalation which I'm facing from past 1 year related to Airtel network and its subsequent agents, as they are passing wrong information and misleading the issue. From past 1 year I have been following the agents but they are least concerned about the issue. I could not access the internet but the phone is showing network of 3G. As a supreme authority in.....
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S
sujataverma3
from New Delhi, Delhi
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MNP service of airtel

Address:New Delhi, Delhi

This is regarding airtel MNP service.
I have opted for Porting my Number [protected] from idea to Airtel. I had received my UPC and it got successfully processed on 10-May-2017. I received an sms saying my Porting will take place on 22-May-2017. Now after my previous network is gone on 20-May-2017 and I insert the new Airtel 4G Sim card in my phone, I am not being able to make outgoing or incoming calls on the new sim Nor even on the...
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M
Maulikchauhan
from Navi Mumbai, Maharashtra
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3 VAS activated in 4 days without consent on Vodafone

Address:Mumbai City, Maharashtra

Hello Sir,

This is regarding Vodafone service.

Vodafone has activated 3 VAS without my consent back to back within short time Screenshots are attached - check timings of activation too.

It's a cycle of activating VAS (without consent) after deactivating each time.

CC executive repeats the same answer every time I call to complain.

I'm frustrated of deactivating the...
+8 photos
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Address:Coimbatore, Tamil Nadu
Website:www.vodafone.com

Sir, ref: [protected] (Vodafone)

After 11 years o[censored]sing the vodafone (Bbl mobile/hutch/vodafone) on 28th may 2017 i converted into 4gb sim with 4gb data offer for 10 days free of cost. On 31st my talk time balance is got reduced suddenly and they called thro. Call centre asking for choto credit and they given for credit of rs.10/- for emergency calls.

After then we recharged rs.120/- (Full talk time) top up in...
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