TRAI Complaints & Reviews

Kindly be noted the below details:
Under the name of trai, videocon d2h is cheating the customers and deducting unnecessary charges

We had done a "annual" recharge of rs. 8718 (Sbi net banking) was done on 08th january 2019 under new omni hd package for 02 tv's (Primary-hd & secondary-sd).

As per the package my validity should be for 365 days i. E 07th january 2020. Till 13th april my validity was showing...

सेवा मैं श्रीमान मेरा नाम विक्की है और मेरे घर में डेन नेटवर्क का केवल काफी समय से चल रहा है जब से ट्राई के नए रेगुलेशन आए हैं तब से आज तक मेरा टीवी कभी बंद नहीं हुआ परंतु आज...

I am writing to inform you of the unacceptable callous behavior o[censored]r local cable operator at sec-16 rohini new delhi-110085. Since i am paying upfront payment every mnth however not getting all channels for 4 to 5 days & it is happening every month.
When we complained to him, they are replied rudely. This throws a very bad light on how such a prestigious organisation have such kind of poeple, when consumer pay a handsome amount to...

Cable operator not following trai rules and forcing us to watch channels of his own choice. Trai has given option of choosing 100 channels of own choice under basic fee of rs153, but cable operator fastway under channel 9 local company forcing us to watch channels of there choice. They are also denying any guidlines by trai regarding option of choosing our own channels. They are not listening to any complaints regarding this issue and misbehaving...

6 मार्च 2019 को, मुझे एयरटेल dth से कॉल आया और मुझे 1, 799 रुपये के वार्षिक पैक के बारे में बताया गया, लेकिन 1799 के रिचार्ज के बाद, मुझे वह चैनल नहीं मिला जो एयरटेल ने मुझे बताया था, और 26 अप्रैल...

Sir, our den cable operater is randhir sahay. His behave is very rough and he cannot able to render his services fairly. So i requested to cancle his licence. So many times i am complaing against den office from there not a single action be taken there. From muzaffarpur bihar. Pls sir i requested u to solve my issues relater thiss and pls inform me after my promblems will have been solved...

Dear sir / madam,

Subject : channel services stopped with our prior notice.

Ref: ca id - o5f7c73e
Sn: [protected]

Would like to inform you that i am very unhappy with your independent tv channel service.
I was paid rs.3000 to the distributor for one year channel subscriptions. But i could not view the channels as restricted by independent tcv.
I am unable to reach the...

Please read below message sent to independent tv,

as of now they are not responding and their customer care numbers are not working please do help me because we have taken yearly subscription in the month of December so we are not able to shift other connection...

my customer id is [protected] we have lost your signal from 05.04.2019 showing error 400 on tv display

but we complained as on 06.04.2109...

I have to do Mobile number portability from vodafone to other service provider but they are not allowing me to send the SMS on 1900 and the customer care are telling that every service is unlocked and it is issue of your phone my number is [protected] and I have to PORT my number from Vodafone to other service provider.
I have reached to the customer care thrice for the same issue and they are not solving it at all.
They are...

R/s sir/madam
I have independent dth connection sine december 2018 and when dealer provide me the connection @ 1800 per year and said that every channel will work at this cost... But after some times one by one channel drop by company and no customer care log in and dealer close it's no.
Please help me, what can i do and how to connect customer care.
My dth no of independent tv below
S/n [protected]
Sushil...

Dear sir, i (Pravin parmar) have videocon d2h chennel connection... A/c no.:13547313 & cust. Id is :[protected]... I have paid full payment with selection of colors gujarati (872). Now a days i can see all chennels but cant see colors gujarati, i have called & also mailed to nodal officer too, but i haven't found any result... So.. Pl. Help me to resolve this issue... Thanks...

As they said one year subscription is just for ₹1850, and they taken registration fee at the starting ₹499/-
Now they started removing all the channels one by one, now i am getting hardly 10 channels out of more than 500 channels.
After calling customer care, they are saying all r become paid channels need purchase the channels, please get me a justice.
Please get me atleast refund i have totally 1850+499 = ₹2349/-br...

The service of videocon d2h is worst, i have been using from past 2 years, but from past 2 months, there is no response from customer care.
Due to technical issue at their end, they removed my subscribed channels, they have to extend the subscription for 13 days.
Customer care called today after complaining from april 4, that say they cannot extend....

Sir,
I am a customer of hathway digital cable raipur chhattisgarh.
As pr trai new channel choice system. Our provider do not prodive us to choice channel.. They make packages of channels with prices.. Customer has no option to chaice channel what we want.
Hathway make unwanted channel on there package.
First 130 rupees package channel.. They include them all free channels....

Dear sir
Main ne aaj independent tv se baat ki un ka bolna hai ke aap ko jo bhi problem ho rah hai vo
Trai ke karan ho rah hai
Sir hum logo ne full payment dekar purach kiya hua hai aap ka aur independent tv ka jo bhi problem hai vo aaps me sol kar lo hume q problem de rah ho
Independent wale bol rah hai aap se baat karo hum logo ke pass itna time nahi hai sir ji...

I raised the re-installation of my dth connection request on 13th april 2019 with sr 2684303, but till date no response from them. I tried to reach their customer care number, but always i get either invalid number or waiting msg. I have also several mails to them, but no response. I tried to reach their nodal officer mr mukesh murti on his [protected] mentioned in their website, but gets the msg saying that incoming facility is barred in...

I allauddin a d2h customer complaned to d2h customer care "free to air channels like masti, sangeeth bhojpuri, oscar movies and so many free to air channels are missing"
D2h customer care replied that above mentioned channels are not in d2h platform.
Then why i should pay 130 plus gst for free to airchannels if i am not getting my favourite channels.
D2h executives will say according to trai for channel price list...

Dear sir

I have taken a pack of rs.421 from tatasky

However, they are charging rs.620

They are not allowing me to choose my channels.. Their website does not allow us to do anything. Their customer care is totally non co operative and they blame only trai for their cheating. Instead of reducing my monthly, some how they managed to rip off more from customers and they blame trai.

They...

Iplus tv a fta channel is not included in gtpl maharashtra specific in nagpur region according to govt. All channel should be visible to consumer but gtpl does not offer iplustv in fta channel i request trai to take actions on gtpl and must ensure that they add i plus tv into their fta category as ramadan is approaching its my request that it should be taken in concern immediately. Thank you...

Sir, as you know trai has instructed to all the cable networks to provide choice of tv channels from jan., 2019 but den cable network, meerut still not providing choice of channels to the customers. Since jan., 2019, the den channel continuously displaying that customer can make choice for tv channels but when contacted to the office of the den cable network, they refused to provide choice of tv channels and charging for their package of...