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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 67

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S
Suresh Venkata Butty
from Delhi, Delhi
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videocon d2h... setup box problem

Address:520011

My d2h id[protected].. Regarding setup box problem and my complaint numbers[protected],[protected],[protected]. Every time am asking about my problem they are giving new complaint number saying that previous complaint is closed. How can they close my complaint without solving the problem. This displays their irresponsibility. Imagine children at home, given their summer holidays and the only entertainment they had now is this bloody d2h....
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A
amitbothra.1223
from Manmad, Maharashtra
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independent tv ka dhoka

Address:PIPELINE ROAD SAVEDI EARTHPARK APPT. SHRIRAM SQAURE SHRIRAM MEDICALS AHMADNAGAR MAHARASHTRA 414001 A, 414001

Dear sir i m s m bothara ahmednagar maharastra
Sir main ne independent tv ka 1 year ka pack liya hai full payment dekar but
12 din se jaada hua hai mera starplus ka pack band hai main 12 dino se roz independent tv ko call kar rah hu but vo bolte hai ke rat tk start ho jaayga but aaj 14 day ho gaye hai starplus start nahi hua hai and independent tv wale aab call bhi recved nahi kar rah hai so i m very sad
So plz muje...
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D
Dileep Kumar Muthineni
from Mysore, Karnataka
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bad response

Address:Kr Puram, 560036

Since apr-4th-2019 my dish tv south pack not working. Calling and giving complaint every day. Allignment not installed at our location. Cust. Care peple taking my compliant and not solving my issue since 20 days. Very very poor service. Really fedup with dish tv service.
Vc noo: [protected] (Name: dileep).
Latest comp. No:[protected]
I dont want dish tv service, i want my money back. Paying money for switched off services....
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Address:500008

This is with reference to the d2h connection, today i.e April 17, 2019 was disconnected and the SMS message received was "Service charges Rs 400/- posted for your account". The service was disconnected as there was no balance in my account. I have booked a complaint No.[protected] against the same.

The details are as below :

I have reactivated the connection on March 8, 2019 and paid the Service Engineer an amount...
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S
Sherry paul
from Mumbai, Maharashtra
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vc01330290190 -8 / payment done on 24 march 2019 yet to activate

Address:11-1-417 mylargadda Sitfalmandi, Hyderabad, Telangana, 50061

Dear team,

I have done payment for activation on march 24 -2019.

And i am begging the siti team for activation.

Siti team not activing the vc card or not even refunding my fund.

And more over asking me repay the mount at loc and get it activated.

Pls find the details of online payment transaction details.

I don't know how siti team will compensate...
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M
Matour The Red City
from Delhi, Delhi
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big tv

Address:Kaithal, Haryana

Sir i purchased independent tv dish 2 or 3 months before as they said that all channels are free for one year but most of them now unsubscribed by dish... This is cheating which they are doing with consumers plz take necessary action. It is not good for consumers because there shold sth which can protect us.. Such fraud things should not be happen never...
Thanks...
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Address:Laxminarayan Society, Maktampur, Bharuch, Bharuch, Gujarat, 392002

Consumer no. Jlbbbxfzs

Gtpl force us to buy fta 100 channel package and changed additional fees of inr 20 for a-la-carte channels / packages since 1st march 2019. The cabled operate told us initially that there is another option where you can select 50 fta channels of your channels and 50 paid channels and gtpl will not charge for any additional fees until total channel selection upto 100 (Fta+paid) but till now not activated...
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M
Mugunthan Chakrapani
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tata sky dth - long term plan has been changed

Address:20, Gandhi Street, vanuvampet, Chennai, Tamil Nadu, 600091

Please find my subscription details below.

Subscription ID : [protected]
Phone Number - [protected]

I have recharged my account for yearly package on Dec 2018, which will expire on Dec 2019.

Tatasky called me in Jan 2019 end and forced me to choose the package as per TRAI's new regulations. So I have changed the package unwillingly with the loss of 3 months subscription with the same channels(In...
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A
Anil Khattar
from Mumbai, Maharashtra
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channels not receiving

Address:H312,chinar retreat, behind jeevan motors, Maida mill road, Bhopal, Bhopal, Madhya Pradesh

I have installed (bought ) independent tv in 25th feb 2019 with one year's subscription for rs.2850.00 .after few days so many channels stopped like all English movie channels, all sony sports channels, all english news channels, all star sports channels, so many hindi movie channels and so many other channels . I have so many times call Compani's customer care no never connected. Local person Mr.Sameer who installed connection didn't reply...
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F
Focus Softnet
from Kolkata, West Bengal
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vodafone corporate number

Address:33A,J.L.NEHRU ROAD, CHATTERJEE INTERNATIONAL CENTRE,14TH FLOOR,ROOM NO.A-3,KOLKATA-71, 700071

As per conversation, please note that we had been given a corporate plan offer of 199 + tax including unlimited call and 25 gb data for 15 numbers i the month of august. On getting the proposal we accepted the offer and all the numbers were ported in the month of september. However when the bill started coming it was 299 + tax and on asking the relationship manager (Rajshekhar biswas [protected]), he said he will waive the excess 100 inr from...
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A
Abdul Baki Sajjan
from Ranchi, Jharkhand
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related to siti digital fraud work

Address:Marwari Awas Griha Compound 2nd Floor, Fraser Road Area, Patna, Bihar 800001, Patna, Bihar, 800001

I have subscribed siti digital for television service and after trai new guide lines i have selected the right way to pay my bills for my subscribed channels but they are forcing me to pay rs. 275 and my bill is of rs. 224 and they are creating a scene that i have not payed. And they have disconnected my tv and they say that if you will not pay 275 unless we will not connect your dish back. And they are not providing me the official bill...
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P
Patil’s
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new tariff is costly than earlier

Herewith i would like to inform that our family used to watch regular channel say 5 to 6 along with 2 or 3 movie channel we used to pay videocon d2h 200 pee month.
Now the same package cost not less than 450 per month. Also free 100 channel r of not any use. What is the fun. I think most of the aged middle class family may have similar views. I hope u try to reduce the monopoly of few premier channel. Lastly we have decided to stop...
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A
Avneet Kaur Sachdeva
from Ludhiana, Punjab
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independent tv bad service

Address:Bathinda, Punjab, 151001

They aren’t showing any star channel while they have charged for the same. Not able to login and change pack coz of some error on website. Talked to customer care yesterday (22 april 2019). They said they cannot change the pack at their end. Claimed that both the problems will be resolved in 24 hours. But none of them did. Star plus still not available, and still not able to login to change pack.
Attaching the pic of login error...
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R
Rishab Pardeshi
from Noida, Uttar Pradesh
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bad service without any compensation

Address:Pune, Maharashtra, 411017

I am a user of idea and from last more than a month i am facing really bad internet service and bad network coverage. I have already made complain twice on customer care toll free number but all went in vain. The response i got was always said to be solved but nothing good happened. So this time i again made a complaincomplain, but still nothing seems to be happening....
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G
gaffar khira
from Mumbai, Maharashtra
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idea recording

Address:citizen society baroda road, Bharuch, Gujarat, 392150

Idea company ke prepaid card me balance hone k bavajud bhi din ka first call karte he to ek recording sunai jati hai ke ap ke account me balance na hone k vajah se ap e call nahi kar payaynge or recharge kare ye kafi time se chal raha hai balance hone ke bavajud bhai e recording kinyu sunai jati hai a galat bat hai ap se heartly request hai ki idea company ke khilaf action le...
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R
reply2ravi07
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

videocon d2h poor response towards service complaint

Address:122001

On 14th april videocon d2h engineer came at my relocated house in gurgaon for dish re-installation upon my request raised with videocon d2h. He installed the dish and took rs.500 cash as relocation charges and went away. Engineer forgot to credit amount in my customer id[protected] which he confirmed on 21st april when i called him. On 18th april my dish account balance becomes zero and services stopped suddenly. Immediately i recharged my...
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R
Ravibabu Chetla
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independent tv dth no response

Address:103, Anjanabai Plaza, Namaskar Dhaba,, Thane, Maharashtra, 421306

Last 5days i'm try to call the independent tv customer care number but call not connect, on 21st april 2019 i was recharged for my paid channels, order 56268 and packname itv telugu hindi super pack but it's showing 200 unsubscribe channels, if they can't restore my services then refund the my account, not only recharge amount main balance 2000rs, also my ci no. [protected], stb [protected] and email id [protected]@gmail.com...
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T
Teetu Yadav
from Panipat, Haryana
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independent tv/ fraud by independent tv

Address:Om nagar beside makrauli kalan toll plaza gohana road, Rohtak, Haryana, 124001

Dear sir/ mam,

I am sending this mail complaint regarding independent tv because i was installed it at feb 19 in 3000 with one year package. And now i faced very big problem mostly channel is not come even star channel also stop from 16 aprail.
Please refund my money and i want to replace my set top box.

Thanks.
Shruti yaduvanshi
[protected]...
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S
Sivakumarp91
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

untruth services of dishtv

Address:560076

I am having dish tv connection with VC no: [protected]. I have submitted change of plan through the dishtv website on 30th Jan 2019 and change of plan on 10th March. I received the ticket number with[protected] but till date the request is not yet solved. I called customer care multiple times but there is no visit of technician till date. without my consent, they have migrated to different plan where i need to pay more than actual and I am...
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S
Setia Setia
from Mumbai, Maharashtra
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I'm complaining about fraud company the independent tv

Address:Plot no - 39,st.no-8,new shastri Nagar,b, Ludhiana, Punjab, 141007

The independent TV do fraud. I recharged in advance the yearly pack of 2800. But now the channels are stopped. The star channels are not working or many more channels are stop day by day. The customer care doesn't pick any call. They doesn't resolve the problem. I want that you will have to take an action against that. Please help us. Start the channels or help us to refunded our money.
Awaiting for help.

Ekbal Singhbr...
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