TRAI Complaints & Reviews

Hi Team,
I have relocated to from one place to another in Pune. I have request to videocon to relocate my connection as well. They have sent their engineer and dis-mental set top box from my location and taken 400/- rs. Later a day they have sent another engineer and set up set of box.

After 2 days, Vidoeon D2H has deducted 400/- rs from my customer care account.

I have raised complement as well as it...

Dear sir,
I am using independent tv service. Most of my channels now are gone (all star channels and most others). I ve been trying to reach customer care number for a week noow but not it is not service. I can't add or remove channels from my best fit plan from website too because thay haven't updated it yet that service. Please help me in this matter. There are many dissapointed customers like me. Please respond.

My...

I have a strong complaint aganist my cable operator seven - ess cable tv network in kottayam district kerala they have violated all trai regulatioins they over charged me past two years they charged me rs.250 per month for under 100 chanels. Last one week i have no cable connection bcause of technical issue with their den set top box. Now they are not replace my set top box till this time and told me it is not their fault it is den network...

Folks,

Please see the below emails snippets for you reference from complaint no1 from yesterday to complaint no 6 which started on 6th OCT 2018 and I am still facing issue in my connection as frequent disconnects. As per your engineer also its wiring issue which your NON SKILLED technicians has spoiled BY PULLING IT WITHOUT ANY TOOLS OR KNOWLEDGE OF PIPING LAYOUT WHILE TRYING TO CHANGE THE COPPER WIRE TO FTTH DURING MULTIPLE...

From last 2-3 months i have raised Online request for enabling new channels and Bouquets as per new TRAI rules and tariff but that online request is not getting implemented by D2h people.

I have raised my issue many times atleast ( 12-15 times) either via Customer care calls or by emails but they have never responded back, on call they say my account is not yet migrated or some time they say they are facing technical issue...

Mi Customer I'd is[protected]
Videocon D2H provide 130 channel at 153 including gst one hundred channel and all channels are mandatory including 25 national channel while as per Trai only 265 channel mandatory rest 75 we can select.
But they give answer at present they have no such facilities i.e 100 channel compulsory.
I want to take only 100 channl 75 from my choice and 25 from compulsory national channel but their...

Hi, i have vodafone sim card that has been deactivated due to no use of it since 3 months. Now i want to reactivate this but vodafone is asking to reactivate it in postpaid conn. I want to ask why is it mendatory to reactivate it in postlaid.???

This is like a "gundagardi" of these operators. A person has gone somewhere their nw are not supported then why he should recharge that account....

Herewith i would like to inform that our family used to watch regular channel say 5 to 6 along with 2 or 3 movie channel we used to pay videocon d2h 200 pee month.
Now the same package cost not less than 450 per month. Also free 100 channel r of not any use. What is the fun. I think most of the aged middle class family may have similar views. I hope u try to reduce the monopoly of few premier channel. Lastly we have decided to stop...

Sir i have brought independent dth connection while buying company told and to pay 2800 which will be one year subscribtion free including 12 hd channels but immediately after 15 to 20 days removed all hd channels without any intimation. And now removed all star channels. There no office in jammu and customer service team is not taking the calls always busy. Independent tv is chiting the public. Kindly look after this matter at the earliest....

Sir,

I am a amit and i had sold 3 connection. They are cheating. We had paid one time payment to the distributor for one year service now they are removing channels one by one and no customer support from independent tv, the toll free number they had given is not pick up by anyone. So please take necessary action as early as possible. Otherwise shopkeeper will be in too much loss as the customers are saying to deposit their...

I Had dish recharge my d2h under customer id 69234114, but yet not start & just call customer care he told our engineer see to settopbox & take compliment about this his charge 200/- to pay him by you
What is situation I had recharge 500/- & fault from d2h .I pay to engineer who serve in 24 hrs Already 24 hrs gone
That is some one want entertainment then first he want to pay not recharge amount but other charges & min 2-3 days...

Hi trai team,

As per your guidance, every user has to select individual channels so that only required channels can be opted.

However, on videocon d2h website -

1) first thing is under individual channels selection; not all channels are listed

2) if we go for combo packs then also none of the combo pack is having all channels

3) channels name are also not in sych...

I recharged for rs.330/ on 6/4/19 & they confirmed it by sms & received mail reconfirming the payment and also committed due date as 6/5/19. But all of a sudden on 11/4/19 a notification appeared in my tv that due date is 29/4/19. As a reply to my complaint, they replied that one month charge amount is rs.445.20/ i gave the working as under.: silver tamil hd combo= rs274/ adds on for vijay (17) + mega (3) + raj (3) ndtv (3) + timesnow (3)...

How in the name of regulating anything can a government agency make sure that the rates of sat top box will increase and CLAIM that they have helped reduce then.
I used to pay 90 rupees per month and now I have to pay 153 rupees per month.
Is this more or less
Please explain how by paying more is beneficial to the consumer.
Also selecting channels from the menu is also a difficult thing and as you MAY know that...

I have gtpl cable connection, they are not providing us channel selection option as we required, they insist us to select there choice pack which is higher rate then individual bundle pack as shown in trai site including taxes. I have asked gtpl customer care, they informed me that i should select the packages as they provide not my choice packages from list of trai channel selection bundle.
My gtpl stbid is 0000832c0000a73d. Stb model...

Sir,
In reference to above subject i have lodged complain through mail on dated 14/04/19 regarding added channels are not coming in tv. On 20/04/19 company has closed my complain without solution & my consent. The channels are still not coming & company are not resolving this issue that is very ridiculous please help me.

With regards
Ashok singh
Tata sky id [protected]...

Respected sir, i am the registered user of airtel digital tv, after the amendment in cable tv rules i desperately tried to change/ select the channels as per my selection but to my great surprise i noticed that the airtel digital tv has made this simple mechanism so complicated. They are advertising that they have provided separate airtel.in/self care web link but in this web link there is no direct step from where you can immediately start...

Sir, i am a shopkeeper and i had sold 4 connection and also 1 connection is at my shop. They are cheating we people, we had paid one time payment to the distributor for one year service now they are remving channels one by one and no customer sport from independent tv, the toll free number they had given is not pick up by anyone. So please take necessary action as early as possible. Otherwise shopkeeper will be in too much loss as the customers...

Sir I have brought independent DTH connection while buying company told and to pay 2250 which will be one year subscribtion free including 12 HD channels but immediately after 15 to 20 days removed all HD channels without any intimation.and now removed all main channels plus IPL sports channels.there no office in Hubli and customer service team is not taking the calls always busy.independent TV is chiting the public.kindly look after this...

Dear sir
Last 4 day i m not vale to view star pack at independent tv network, or independent tv helpline not working if connect than customer executive said to wait 24 hour i m waiting last 4 day but till now i m not view to star pack channel
Thank
Abhishek sharma
[protected]
Broadcaster :- independent tv
Customer id :-[protected]
[protected]
Address :- rb puram near green clen school...