TRAI Complaints & Reviews

Dear sir
I am coustmer of independent tv. When we purchased independent tv. We gave all money of according to package of one year. But after trai law independent tv close so many channels. According to trai law already start package dose not close before its ending. But independent tv cheat us. Please help us and take action against independent tv. I don't want this independent tv. I want back my money. I want refund my money 2500....

Respected sir,
pl refer vc no [protected] P and [protected] C
i have recharged both vc's for 1 year in April 2018 with switch off date of 14/06/2019. however i found that it is reduced to 20/05/2019. i have neither received phone call from dish TV nor any communication from your end regarding new packages selection or changing new date. this date has been changed without my knowledge and consent. I would like to continue with...

The new trai rule to charge ncf is quite surprising, as there was 10 chanels i use to buy in only rs 40, now i have to pay rs 153 extra on them. These agencies have done fraud with public and have done mischievous act shaking hands with broadcasters.
I do not understand the purpose of charging network capacity fee from consumers. Was these network not getting utilised earlier, or whether suddenly so many viewer started seeing television,...

Customer id: [protected]

Its been a month now since i have been struggling to get a solution from videocon d2h, as since last month some of my subscribed channels are showing error (Signal not available) and for the same i had complaint but no solution provide until now. All they say engineer will come (Within 24 hr) and resolve your issue but not even a single engineer visit happened till now.

After waiting...

Customer id: 79602097

This is to inform you that, recently i had recharged my account with 500rs on 28th april, 2019 respectively. And today i've come to know that videocon showing my balance 28rs till date.

I'm requesting you to take strict action against fraud company videocon d2h as they took my 500rs without my consent.

Below i'm attaching screenshot of it.

Also, till now their...

I have opted for independent tv services & got one year free subscription. Earlier the service was satisfactory but since from new rules & regulations framed by trai, their service has giving teriable problems from around last month. Many channels are not available now & those are avaible are not viewable at all and having continous disturbance. Company help line people only promises & doing nothing to solve problem....

Hello sir,
My customer id[protected]
My next recharge date-20-june-19
My Balance is 360/ rs as on date[protected]
But I can't show any channel under Videocon d2h provider. I am also two time talk with customer care of Videocon d2h provider but till date no any solution giving me by d2h provider.
So please give me your help.
My no- +91 [protected]
Thanks....

Past one-month independent tv channels are not visible and they have removed those channels for which we have already paid. One year of advanced payment is already done.
I have raised a lot of requests to rectify my problem. No one resolved my problem, but service request closed without resolving the problem. No one is responding to my call and mails now. Please help me in this matter....

Hi,
As per the trai rules all dth services providers should provide costumer required channels. But, dish tv is not enforcing the trai rules correctly. As we know, from march on words all dth service providers, should provide costumer required channels under trai rules (I. E. Tarif planes).
As per the trai rules, i have tried to add required channels respective dth subscriber app and portal. But, those are not working, and...

I had recharged for normal gold package and all hd channels option for 6 months

It worked for the first few days but has stopped functioning for the past month or so.

I have been calling the customer care numerous occasions for lodging a complaint about the unavailability of opted channels and complaint about changing of the projector on the dish....

Hello trai - i have a limitation of only 350 charters so i have attached the email photos which i have sent to dishtv complaints team which has complete information about the service and how they lied to me.

Note - i haven't received any response back till date on the initial email from them (Email response) as it will be documented so they only used to call me and when asked for written they reject it. Received calls saying...

Past one-week videocon d2h channels are not visible.
I have raised a lot of requests to rectify my problem. No one resolved but service request closed without resolve the problem and amount 200 deducted from my account.

Please see below my request number:

1.[protected]
2.[protected]
3.[protected]
4.[protected]
[protected]
[protected]
[protected]
[protected]br...

Dear sir/madam,

I want to register a complaint against vodafone company as well as employee of jamnagar vodafone store located at gurudwara chokdi for poor service and harassment to me while providing new prepaid sim card no.[protected] for my vodafone no. [protected].

As per the fact, i have visited your said vodafone store on 17.04.2019 and submitted my request for post to pre with required documents...

I have given complaint on 03rd may-2019 but still not resolved the issue.
I have called 5times to customer care and every time promising that they will call back and send executive but calling back and keeping my number hold for 5-10min.
Literally dish tv service is too bad and worst. Also they are torchering me by their call waitings. For kids i have recharged extra entertainment channels. Kids also getting disturbed by not...

Airtel, Bengaluru: TV there is no signal/video etc from[protected] & registered a complaint with thei customercare on[protected]& also reminded them (customercare plus theirassistance office )daily but there is no action from Airtel till now. Everytime somebody will phone & will verify the phone no. and address etc, promising to send their engineer just now, at 4pm on 4.5.2019 i received a call from(phone no.[protected] & verified my phone...

Hi sir,
I am using siti cable for past 4 months, and they have collected 2500 as advance amount for set up box and service. From april onwards no connection available and no response from the authorized people's. All contacts are switched off. I am following up for last 1month and getting bad response.
Requesting you to help resolving the issue and help in getting advance money back.

Card no : [protected]-9br...

Dear trai
Iam a videocon d2h user with customer id[protected]. Since from last 4days, iam facing no. Of issues regarding services of videocon d2h, frequent unfair balance deductions.
Fresh incident is regarding my recharge of rs.266 on 29/04/2019 for which i should get services for 30 days but they have duducted, and i show my tv display its insufficient balance.
I have complained to videocon d2h customer but to which...

Airte t. V was activated on 22nd march 2019 at 6 pm & was working till 10 pm. Then went off from 23rd march till 26th march evening, the complaint no. 87234115 dt[protected]. Again athere is no signal from 30th april 2019 till date[protected] inspite of the complaint no. 88609134 dt[protected] to consumer care no.[protected] and assistance was also informed ([protected] mobile). Last night on 2nd may 2019 onemr pradeep kumar infomed me thei...

Dear sir,

Kindly find below the detail of my set of box connection.
I have multi-connection. Two days back there was some problem in my set top box, red light was blinking. Set top box was not opening. Technician visited my home and changed the set top box.
But after replacing the new set top box and charging rs. 450 cable is not coming. Technician left my home without starting the cable in the parent connection...

My phone number is [protected], it is a airtel mobile with post paid service, earlier my plan is rs. 199 per month. But airtel service provider from february on wards my plan is changed to rs. 299 per month plan with out any information to me. My bill cycle is 17th of previous month to 16th of present month. When i contacted to customer care of airtel they are not giving proper answer saying that as per the guidelines of trai they have changed...