TRAI Complaints & Reviews

Worst service ever I have seen by any DTH service provider. I too agree that Videocon d2h is intentionally not provided their toll free customer care no. And if provided than the call mostly not connected, if connected then they put on hold for long hours and automatically disconnect the call. Overall doesn't care for their customers.
I
I want from TRAI to take strict action against d2h so that they don't dare to play with...

Dear sir/maim,
i am independent tv user. From 2 days some channels not visible( specially star channels), for these problem i want to contact with customer care but i can't connected, i calling i hear "the service you have request is unavailable" and those nodal officer numbers are also not working.
so please help me for these problem.
i tried numbers are
Customer care [protected] email- [protected]@independenttv.inbr...

Sir,
I purchased independent tv dth sep'18, my pack was valid for 1 year which included every channel including hd, basically this was the offer provided that is why i choosed it. My problems are listed as follows:
1) after trai regulations 2019, my operator switched my pack to basic pack removing all hd channels and some selected english channels.
2) even after lodging complaint several times at customer support, till...

Dear trai, as per ur order and sc confirm same that annual package holders until they choose to change not to be distracted from their package. But tatasky closed my plan and pressurised me to change another price. Need solution. T. Radha kishan rao from saroornagar hyderabad [protected].
My annual package ends in 29th aug 2019. But this tatasky stopped my package and harrased me...

I have purchased independent tv dish in nov 2018. I call many time custome care tfor trai new rules but thay said no rule is applicable on old customer. But from jan 2019 they stop alll hd channel and some other channel without our permission. Now is march thay again shift or package without our permission. If i asked customer care person to choose our package but thay say u are not authorised to choose channel. Pack according to trai rule....

Dear Trai, Iam videoconferencias d2h customer since (customer ID[protected]last 2 years but last 6 months the service was very bad at This time I have recherge with base pack of 3653 &Adds on 3869. A/c updated on13/04/2019 for rs. 176 end of subscription date:12/05/2019 still the pack has changed by company without my permission please take this problem serously and make a solution as early as possible your's faith fully Kochumariyam Jacob...

My registerd mobile no is [protected]. Got the tata sky connectio 4 months back. Inspite of repeted requiest no body is comming. Before the connection they said many big big things but of no use. One of the most useless service provider i have ever come across if it is not going to be resoleve i wil be bound to disconnect ant terme them as misguider to the customer for their monytery bnifit. Tata reputation is bing spoiled in the market....

Dear sir/madam,

I am your existing customer, facing issue related to internet service. Daily 6.00 pm onwards my internet connectivity goes offline up to next day morning 10.00 am. I am facing this difficulty since last 7 days. My issue hasn’t been solved yet. Kindly solve the issue asap. My account details are as below. Solve my problem asap otherwise i will complaint in consumer forum. I have called so many times in customer...

Subscriber code : ga91047841
Operator : asianet satellite communications ltd

Issue in brief : dual packs activated against one subscriber id and one is a hd pack activated on a non hd set up box. Also been charged for both packs and sending payment/ disconnection notice. Had escalated to call center, then to nodal officer & then to appellate authority. However no response from anyone.

Contact number :...

I am a d2h customer with videocon and my cusotmer id is[protected].in december 2018 i got an offer from videocon for a yearly subscription of rs. 5000/- with availability of all channels in 101, 201, 301, 401, 501 series including all english movie channels. Additionally they offered me set of hd channels for 1 year. I agreed to their offer and my package got activated. Since last 15 days they have stopped all channels and only hd channels...

Sir,
Vc no: [protected]
I've been a dishtv subscriber for over 10 years. After reading the recent trai guidelines, i decided to customise my package in the hopes of saving some money, which i did. I have already paid a charge of inr 1299 for said purpose. But, dishtv doesn't stand committed to its contract. I'm not able to view any of the channels so far even after repeated complaints from my side. The consumer care personnel...

I'm a videocon customer[protected]. As per new trai rules i have selected new pack. But it is not yet activated. Recharge done on dated 13/04/2019. Now it is almost one week completed but still selected pack is not activated. Many times called the customers care but as usual very casual reply. And since it is taking 20-30min. To connect the representative....

Dear Authorities,

Since long I'm trying to contact to independent TV authority for my complain but they are not responding to me on mail or on customer care number.
Even I paid for HD channels I'm not getting the same.
Some o[censored]nwanted channel is given to me
And last two days some running channel is stop.
When I paid yearl amount I'm not getting proper solution.
Pls help me
Gaurang...

Sir,
I'm contacting to airtel digital tv from 7 days because they have disconnected my channel no. 660 news 18 bihar /jharkhand from 7 days and daily they are telling to me that it will start in 10 minutes but they are not following their words. Tomorrow is election in our side and i want to see the news of bihar. News 18 bihar /jharkhand is our local news and it shows us local news in detail.
Sir, i'm requesting you to solve...

Sir,
I am newly Activated INDEPENDENT TV in February 1st 2019 since March 20th 2019 Some Sports Channels are not coming to see When we called customer care they said some problems are having please check after 7 days after 8 days the problem not solved and now some Star MAA channels are not coming again I called customer care they repeated the message some problems are having please check after 7 days. please solve the problem we...

I bought independent tv connection for an year plan paying 2300
Within 2 months they stopped hd channels
After that sony channels
Now all of the sports channel without any proper intimation

They are cheating customers, trai should take some stern action against them. They looted the customers. And their customer care number is never reachable no body available there...

We want to cancelled our internet service from gtpl company due to internet issue

Userid:-rajkumarkothari1
Mobile:-[protected]

Reply of company

In respect to your cancellation request, we regret to inform you that due to our company's policy refund is not possible in this case.

We are facing internet issue since last 1 months, so we are applying for refund of payment...

My vc number is [protected].
I am using dishtv for more than 5 years, and i am using their custom made packages and several channels from the pack i'm unable to view and when i called customer care then they ask for extra visiting charge for view those channels that is already been in the pack.
When i asked why i pay for those channels which i already paying every month then they said that its the only way if you want to watch...

Dear sir,
I am prasad gurav having d2h connection with customer id[protected]. Recently i have came across a very bad incident with the above said company. I had recharged for rs. 300 for my tv connection on 15 apr 19. After that i selected the package as per my requirement and submitted to the company. It wasn't activated for 1 day. When i approached customer care they told me to login through app and not website. I also completed...

I have opted my channels as per the trai rules, in my set top box of Dish T V company on 29/03/2019 through their App. The token No given is [protected]. . But they have not put those channels which I opted. Instead they are giving some package as per their choice and charging the amount . Your rule says that the facility should be provided from April1, 2019.

Please take some strict action to implement the rules. The initiative...