TRAI Complaints & Reviews

Hi,

I am using d2h service of videocon from last 2 years and i have updated my pack as per trai regulations but the service has not been resumed yet and after calling to customer care number from yesterday they ask me to wait for 2 hour while i have called them around 17-18 times and everytime they use to say the same thing.
And my balance is deducted continuously from my monthly pack of around rs.750.

Such...

Hi,

I am using d2h service of videocon from last 2 years and i have updated my pack as per trai regulations but the service has not been resumed yet and after calling to customer care number from yesterday they ask me to wait for 2 hour while i have called them around 17-18 times and everytime they use to say the same thing.
And my balance is dedicated continuously from my monthly pack of around rs.750.

Such...

My name is deepak kumar patle. I purchased onesets of independent tv {dth}.in advertise of independent tv said by them that all channels including hd are free for 1 year but suddenly many chanels not seen on my tv it will get error message you are not subscribed.
Kindly take strong action against independent tv as this is complete case of 420 that make people fool....

I paid for one year for independent dth for hd package, but they discontinued so many channels in 2.5months without inform me, so i called customer. Care no. For complaint, but they didn't have gave me the complaint no. Only typical ans. Given by them that the forward complaint to sioner, &only say that as per tried guide line we discontinued channel. But asper my knowledge trie says that packages for longtime taken. Should be continued....

Customer ID - 1953913
1. Vediocon d2h blocked our channels and 2. even after taking new plan as per ṬRAI (platinum combo plan) adjusted our balance and reduced the validity from 05/Nov/2019 to 26/July/2019 but not a single channel is restored. It's been more than 24 hours.
3. Customer care doesn't respond mostly (both call and mail).
4. When connected, i requested to take my complaint, customer care denied again.br...

Sir/ madam
I am a customer of Videocon d2h since last 6 years .Nowadays they have changed the channel cost for that I called customer care service but some are not giving proper guide and when I asked to connect higher person that time they are putting my call on hold and after some time automatically disconnecting without my query, also I feel they are taking extra money from us in the name of GST .please help me in this regards...

Im facing the problem for past 1 year...hathway is one of the worst network and speed is very very worst...service is very poor and customer care executive are very worst and talking harshly...they cheated me and they r selling the products by cheating the customers...they had told me net will b cover over 10 meters bt nw they r telling only 5 meters it ll come...i[censored] want u buy additional router by paying cash...if v ask abt tat no response...

Respected sir/ma’am
Pls note iam a user of videocon d2h services my customer id is 51499237, i have done the recharge of rs 500 on dtd-19/3 - based on diamond kids combo however i have rcvd a mail from videocon d2h that i need to recharge again on 29/3 to continue the services, fail to understand that if have taken 1 month subscription pack then why the same is getting expired within 10 days.

As per their executives...

Hi,

I have been facing issues with my d2h connection since last 4 days.

I have a multi room connection and had selected same channels for primary as well as mirror connection. However in my mirror connection most channels have gone missing suddenly. I had according paid for 3 months but not getting that service.

Following are issues with your customer service:
1. The customer service number...

Vodafone network not working properly in divya roshni health care research center allahabad civil lines
He is not working from 01/04/2019 then i camplain.
The address is — lal bahadur shastri marg civil lines allahabad
Divya roshni health care and reaserch center allahabad
Vodafone network problem in divya roshni health care and reaserch center lal bahadur shastri magg allahabad....

Below information shared to TRAI .But no action taken by TRAI team
I had done long term recharge of 60months +200days complimentary as per attachment on 30th Nov'16.
Afterwards, Videocon team had added complimentary channel without my request and charged me for same.This issue is still unresolved.
Below are complaint details::

[protected]Yuvraj)

[protected]Neha)

[protected]Kamaldeep)br...

I have done recharge for international roaming in my jio network but there is no network coverage, i tried getting help from jio customer service but they are unable to help me out it's seems like jio don't have a international roaming in every country and they misguide customer by mentioning on thier website, i have made recharge of around 1020 but i couldn't use it.in india their network is pathetic in abroad they just don't have, sometime...

I have bought new set top box with 1 year subscription with channels list including hd channels. But from march service provider started stop hd, english movies, cartoon and other channels step by step. When we call him on helpline no they given us, they told that they stop broadcasting such channels as per trai.
My details: mob. [protected]
Email. [protected]@gmail.com...

सेवा में,
ट्राई
मै विडियोकॉन डी0टू0एच का 2014 से नियमित उपभोक्ता हूॅ मेंरा कस्टमर आई0डी0 नं0 है 56132888। ट्राई के नये नियमो के अनुसार चैनल को चुनने की व्यस्था के फलस्वरूप दरो...

We got independent tv installed on 17/02/2019. But the company back dated and activated from jan 31st to avoid new trai guidelines. We also paid rs.5600 for two tv connections for whole year with complete channels. Instead they just added rs.1900 in our account and are not providing complete channels nor are giving us refund for of the money. Above all they are very slow and no resolution has been provided since 15 days.

[protected]@gmail.com...

My tata sky account got deactivated without any valid reason. I paid the monthly subscription for april and my subscription period ends only in the first week of may 2019. But tata sky deactivated my account after they wrongly debited charges from my account for "dish relocation" service. No such work was done as i live in a gated community where we share common dish.

S nath, bangalore...

Even after valid recharge, service provider prompting on tv to recharge again. Customer care is not reachable and even if reachable they speak poor hindi and english, unable to communicate properly. Customer is cheated and fraudulent deduction of money. Once channel activated through missed-call, after 10-15 days it gets deactivated again. Customer executive cutting the call. I want trai to take action against d2h asap....

Hello Sir/Madam,

Plz note I am having TATA Sky at my home since last 3 years.
Till now I was paying 350 INR per month & enjoying all channels of my choice.
Now I have checked and for the same set of channels I have to pay min 500 and above.
Why should we pay extra to cable operators ?
IF TRAI has taken positive steps to secure customers then how come they are extracting extra money from us.
I...

I am calling videocon d2h from last 10 days. As they are not providing service as per plane. Whenever i call customer service centre they are not responding properly. They are giving the reason like technical issue. Even they are not giving proper reply. They are putting call on mute. And from last two days they have deactivated other hd channels also. As i request them please give mi proper reason, but they are saying that we can not give...

I complent to d2h vide complaint no.[protected] for customer id[protected] has been registered and will get resolved till friday, april 12, 2019 09.56 am and complaint no.[protected] for customer id[protected] has been registered and will get resolved till saturday, april 13, 2019 11.00 am for balance deducted but resolved yet, please help.
I called to customer care service but not connect easily....