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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 79

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S
sachin karia
from Mumbai, Maharashtra
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regarding high speed data connectivity problem in vodafone 4g

Address:Mumbai City, Maharashtra, 400012

Dear sir,

I sachin murji karia the user of mobile no-[protected]. Since from[protected], i have complaint several times regarding high data speed connectivity problem in 4g network but there is no resolution up to right now. Kindly look into the matter as soon as possible.

My compliant no[protected],[protected],[protected],[protected],[protected],[protected],[prote...

Regards,
br...
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R
Rkumar57us
from Kot Isa Khan, Punjab
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arbitrary removal of channel by dish tv

Address:260-Deep Nagar, 144005

I am subscriber of dish tv (Vc number [protected]) for the last about 15 years.
Today morning, i noticed that many of the running channels which are already in my package (I have paid the amount or rs. 621/- per month till 25.11.2019 on 21.09.2018) have been removed. On contacting dist tv i was given a very vague reply that these channels are not subscribed by you. It is vague because till 4th april night these channels were part of...
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A
A rjun Krishna
from Thiruvananthapuram, Kerala
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recharge issue

I had recharged my dth today morning on 9:45am. An amount of 210/- was debited from my account and got message from my bank kgbbut till now i didn't get any channel in my tv. When i contacted sundirect dth customer care the harassed me and said they didn't get any money. This the second time they are cheating me. Kindly pls do the needful at the earliest....
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A
Anni32
from Madanapalle, Andhra Pradesh
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recharge amount not updated for airtel digital tv

Address:Hyderabad, Andhra Pradesh, 500056

I made an online recharge for rs.340/- on 3rd april 2019, for my airtel digital tv id : [protected], by logging in at https://www.airtel.in/digital tv.
However my account still shows zero balance, and error code: 6 (Insufficient balance).

On recharge i received a message (Your airtel digital tv [protected] online recharge txn id[protected] of rs 340 has been initiated. Please keep the txn id for future reference.) i...
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N
Nd1995
from Mumbai, Maharashtra
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hp-bnkscr - credit card score and loan approved - scam!

Address:31A, Udyog Vihar, Sector 18, Gurgaon, Haryana, 122015
Website:ss.1on.in/hKeJL

I don't have a credit card and i have not applied for any loan still, i am getting such messages from "hpbnkcsr" with a website url "ss.1on.in/hke/jl". Not just that it sends messages every single day! This issue has been on still months and still after all efforts it just keeps coming and coming. When i blocked it several times, they started sending message from another user with no number. How much is too much? I opened the link and it...
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R
Rahilkancha
from Jammu, Jammu and Kashmir
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spam messages from credit card

Trai — credit card messages are harassing me
I don't have a credit card. I never want to get one. Thanks to these messages, i'm thinking that is a great decision. I keep sending the complaints to 1909. They say that complaint is registered successfully. But after few days they the request is denied or something. Every few days i kep seeing these ugly messages. They ask me to visit a webpage to check my credit card score, win 5000...
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R
rajseniway
from Mumbai, Maharashtra
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not attending to my complaint for tv not working

Address:Kolkata, West Bengal, 700037

I have lodged the complain for my tv was not working. Still nobody attended to irrespective of sending repeated reminders in this regard. Thereafter i have claimed compensation of rs 1 lakh for the special damages incurred towards harrasment, gross negligence, mental agony etc and shared my bank details but till date the amount is not credited to my account. My tv connection is also not restored. The nodal officer sarbani deb also behaved...
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R
Ravi Makadia
from Ahmedabad, Gujarat
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independent tv cheating subscribers

Address:'Om', Old Maruti Park, Street No. 3, Near Morden Car Garage, Satyasai Hospital Road, Rajkot, Gujarat, 360005

My name is ravi h makadia. I purchased one independent tv {dth}.in advertise of independent tv said by them that all channels including hd are free for 1 year but suddenly many chanels not seen on my tv it will get error message you are not subscribed.
Kindly take strong action against independent tv as this is complete case of 420 that make people fool....
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A
Ajinath rakde
from Mumbai, Maharashtra
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recharge refund policy

Address:At.kasod ta.sillod. Dist.aurangabad stete.maharatra..pin 431113, Aurangabad, Maharashtra

Sir my area every 2 day network not be available this region I am not using my data and call every time this problem to be continued and my veliditi lost this time company refund my lost validity. My problem not sol sir company said you have sent mail for trai this reason I sent my complete agents jio company jio every time customer many haresmet and this problem 70 to 80 parent customer company said every time not a refund policy not available...
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D
Dineesh Kumar
from Mumbai, Maharashtra
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dth package issue

Address:Koonanmavu, Kongorpilly, 683511

I am using zing tv and i unable to choose package yet. Please help us. Its been two weeks now. Really pathetic service from zing tv. I tried may times in customer care and their mail service. But no use, not giving any resolution for me. I am really fed up now. Still i cant able to watch star sports (Ipl).

Please do the needful

Vc no: [protected]
Rmn : [protected]
Name: usha kumari...
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A
Ashish Kant Pandey
from Mumbai, Maharashtra
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order set top box not arrive and install

I odered dish tv set top box on 2 april 2019 company not completed this and two times my istallation request cancel by company i paid 1500 rupees for new set top box my order number is 22194036

Dear subscriber, your installation request no.[protected] is closed, reason customer want other offers /product of dish tv. For any other query call[protected]

Dear subscriber, your installation request no.[protected]...
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Address:Surya Tower,5th Floor,B.Baruah Road,Ulubari, Kamrup Metropolitan, Assam, 781007

Guwahati based cable operator “assam cable communication” is showing total apathy towards a-la-carte channels and harassing the customers. Their grievance redressal mechanism is willfully made defunct allowing the linemen stationed in my locality of japorigog/guwahati-781005 as their representative only to distribute forms and channels lists, accepting money for the subscribed channels, in turn sending the customer’s requirements to...
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Address:Siti cable Kamothe, Vashi, Raigad, Maharashtra, 410209
Website:www.sitinetworks.com

Hi Siti cable app and Siti website for recharging channel packs not active, it is showing under maintenance since last 3 days. When called their customer care, they told to contact cable operator. Cable operator telling contact Siti cable. Pls resolve issue as TV is off for 3 days. Siti cable app and website I guess they have blocked. They should be active all time, so my complaint is why these online not functioning???...
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S
sagar dandwate
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tata sky annual package

Address:Sindhudurg, Maharashtra, 416812

I have paid tata dth for annual pacakage which renewal date is end of August 2019. Now company has migrade my package from 1st April 2019 and discontinued all my current package channel. When i called customer care, then service person replied as per trai rate will be charged & TRAI has given deadline of 31st may. I do not understand earlier i get package less than 200 now it's price increased almost double.is new rules is benefit for customer...
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A
AMLAN SAHOO
from Patrasaer, West Bengal
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more money charged even though less channel subscribed

I made a "my own pack" on Videocon d2h website and the total amount was 208 including tax, however the money charged even after 2 days still amounts to 335 something. Even after complaining to their customer care, there was absolutely no help. The website is very unresponsive and shows wrong data. Kindly help in this matter, since this is happening for past 2 months....
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S
sudhir semwal
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independent tv 2019

Address:H Block, 1st Floor, Dhirubhai Ambani Knowledge City Koparkhairne, Navi Mumbai Mumbai - 400710 Maharashtra (27), Mumbai City, Maharashtra, 400710

हेलो,
सादर निवेदन इस प्रकार से है कि, इंडिपेंडेंट टीवी D2H ने 2350 रुपये ले कर वादा किया था कि पूरे साल फ्री में चैनल दिखाए जाएंगे लेकिन अब वो खुद ही अपने हिसाब से चॅनेल्स को हटा...
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Address:New Delhi, Delhi, 110009

I have paid Rs1410 on 2nd April 2019. I have Videocon d2h for more than 5 years now. In one TV - channels are coming. in another main TV - channels are not coming. I try to talk to customer service - they hung up the phone. they said they have sent the command it will get cleared in 10 mins. even after 2 days - I am unable to watch my channels - error was C04 - Insufficient balance or channels are not subscribed...when channel is coming on...
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R
Rahama Thulla
from Chennai, Tamil Nadu
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regarding your new trai

Address:No 67B Jayalakshmi Nagar, 603202

Dear sir i am from chennai my cell number is [protected] i am having dish tv more than five years i am paying rs-300 per month now after the new tariff of trai i am paying rs-512 per month for the same channels for locking period of 30day y so much difference in price as per trai the consumer get lower price what i have been paid before trai i contacted fish tv for this issue but no answer so kindly look into this issue and resolve the problem...
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M
Manish Koyani
from Chandigarh, Chandigarh
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dth service

Address:New Delhi, Delhi, 36005

I have paid tata dth for annual pacakage which renewal date is end of august 2019. Now company has migrade my package and discontinue all my current package channel. If i called customer care, than he replied as per trai rate will be charged,. Now i can not under stand earlier i get package less than 200 now it's price increased almost double. Is new rules is benifit for customer or service provider???
Also as per rules they will responsible...
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I
Iamvikaskumarsingh
from New Delhi, Delhi
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unable to create my own pack

Address:House No.18/8, Gali No.7 Raksha Enclave extn. Mohan Garden, New Delhi, Delhi, 110059

My customer id[protected] and i tried from last 10 days for create my own
Pack. And i did 5 times in past 10 days create pack. But still it's not
Updated. Then i call your customer care team minimum 10 time. But they not
Solve my problem and every time just say it's update automatically. And
Still it's not update. Please resolve my issue and update my pack which i
Create my self. I chose 244 sd channels...
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