TRAI Complaints & Reviews

Sir, i'm using tata sky since long time. Due to new guidelines of trai tata sky team changed my pack without my permission due to some reasons i have not changed my tata sky plan bcoz i have taken annual pack which deactivate in oct 2019.
My i'd no. Of tata sky is [protected]. It is requested that plz confirm me that if there is any rule that they can change my plan without my permission. Kindly confirmed me as per your guidelines....

Hi,

My service provider is digi cable. I stay at charni road, mumbai.

I have two set top box connections. I have already provided my channel/bouquet selection list for both stb to my cable provider since last 20 days, however he says he cannot load those in the system and is forcing us to select a package designed by him which is worth rs.444 per month per stb i. E. Rs. 888 per month in total.

I...

Dear sir/ madam,
I have an airtel digital tv connection, last month only i have recharged it after ideal. So for that ideal they took some amount from my last recharge and they reduced the days for that month and said that connection will be disconnected by 2 april, so i have made a payment of 1249/- on 1 april and activated for 6months. But without any intimation they disconnected the connection before 2 april itself. I made complaint...

My videocon d2h hadbeen disconnected before 13 days on duedates... Its everytime problem account issues... They account disconnected before due dates... Ande there customer service centre no is very bad they doesnot respod our call and they disconnect our call... Plz i request you that please give me some solutions and give me helpful mm thank you sir......

Dear sir /ma'am
Hi, i am dr. Abhishek verma from lucknow up airtel postpaid user number [protected]
I am totally frustrated from airtel last one month my concern is last month 3 of march 2019 as my bill generation date airtel add 100 gb data in account as my plan my regular uses is near about 30-40gb in month but just in 12days on 15 march 2019 my all data near about 160 gb suddenly gone laps i will contact to customer care...

I have a videocon D2h connection on the name of vijay kumar. Customer ID of this connection is 92990200. My complaint about cheap service of videocon D2h. I was recharged my ID by 328 rs on dated 27/03/2019 through payzapp application. This is a application of hdfc bank which can be use by hdfc bank account holders only. I was recharged my Customer ID[protected] by 328 rs on dated 27/03/2019 But my ID balance not updated yet & I can’t see...

Sir,
Kindly check customer care number of Videocon d2h for more than 30-40 mins it keep us in hold or keeps ringing but we don't get appropriate solutions for our problems.
They said to activate our favourite channel we need to send SMS in 566777 but after through all the process it is not getting activate and when we enquire related to this type of problem they tell to wait for 24 hours but then also it is not solving.br...

I am having multi tv connection with hd facilities in both the tv's which i have recharged for complete year when the offer for 11 +1 month offer was there. To amount recharged was around rs 11 thousand odd. The channel was ultra package. Now suddenly from yesterday some channels are disconnected.in this regard i have contacted several times to tat sky executive but all in vain. I have booked a complaint in with id ieb484lq but still it is...

I had booked one dth from independent tv the above company by paying rs. 500/-. Now the company has expressed it's inability to provide the same. I have requested them to the amount of rs. 500 /-. But there is no response. Kindly take up the matter with them and help me to get the refund. Customer id:-[protected], booking id:[protected], request no :-487842

Thanks & regards
Mukesh kumar singh
Mob-[protected]
H....

I had booked one dth from the above company by paying rs. 500/-on 29.07.2018. Now the company has expressed it's inability to provide the same. I have requested them to the amount of rs. 500 /-. But there is no response. Kindly take up the matter with them and help me to get the refund.

Thanking you,

Yours sincerely,
Rajinder parshad vohra
House. No. 2384 sector 32-a
Ludhiana
Pin...

Option of selection of channel is not opening for customers.

When contacted customer care they told it is technical problem and they have referred to technical team but no response from them.

Also wrote mail to them but response.

Earlier i was paying rs. 99/- + service tax. + channel opted cost. Around 153 rs. Monthly.

Now they have added monthly rs. 153+additional channel cost.br...

Dear trai,

I am a videocon d2h user with customer id[39891489] more than 5 years.
I am facing no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions etc.
Now regarding trai regulation i want to create my own package. Every time when i went to d2h site ang log in there was open a dialog box of my old package. I can not close this dialog box...

Sir, i had activated my dishtv on 13 march 2019 by paying 229 rupees after a lapse of 2 years. My dishtv started working but with very few channels. Through internet i selected new packages as per trai guidelines on 21.03.2019. Till date my selected channels are not coming. Inspite of many oral and written compalints to dishtv customer care no proper response is forthcoming. The customer care service people are simply give assurances will...

Independent tv has stopped to show hindi movies, english movies and entertainment and hindi sports, cartoon and infotainment channels which i have subscribed and paid at the time of installation, now they are asking extra charge to show these channels, in context they are showing paid and expensive non hindi/english channels like tamil, kannada, oriya, marathi, telugu etc which languages i can not understand, i don't want to see these channels.br...

I recently bought airtel digital tv in the month of march. I bought a few hd channels from hindi entertainment category (Hd), 2 hindi movie channels (Hd), 2 english movie channels (Hd), 3 english entertainment channels (Hd), 2 sports channels (Hd), 3 news channels (Sd), 4 telugu movie channels (Hd), 4 telugu entertainment channels (Hd), 4 telugu news channels (Sd). I didn't buy any infotainment or music channels. The total price came up to...

Hi,
I am from Surat. My mq.ac No;2892564.
This complaint in gtpl cabel connection.
Without informing me they renew my package on February.
When I visited operator office they tell me first u pay February month bill then we will continue your service.

Without my permission how they can upgrade my package.
Please call me on [protected]. I need to discuss. Don't forget I have rise to TRI about...

Maine ek 175 ka recharge karvaya tha airtel digital tv me. Usme muze kaha gaya tha ki 100 channel apko ayenge aur star sports 1 hindi ayegi. Recharge karne ke bad channel to chalu ho gayi fir adhe ghante bad sport ki channel nikal di gayi. Maine complaint ki to bol rahe hai pack change karo to pahle muze. 175 ka bolke recharge q karvaya unhone. Complaint karne par call cut kar dete hai airtel vale. Customer id [protected]...

Dear Sir / Madam
I am unable to view the channel from my DTH Operator from 31/03/2019 although i had a plan till 7/04/2019 . The customer care of vediocon is not responsing to the call. The amount is deducted from my account and I am unable to view the channel Please take a complaint and take proper action against them.

My Customer ID to vediocon DTH is[protected]...

I have already selected channels as per trai. It was working for couple of weeks. All of a sudden the subscribed channels are not coming. I checked and i have required balance in my account but still wondering why channels are not coming. While calling customer care no one is picking up the calls and always busy. I have sent numerous emails but there is not even single response on that. I have not seen such stupid service providers. Seriously...

Dear all,

This is sagar jalan s/o sanjay jalan (Airtel dth number [protected]). I had given rs. 700 to a shopkeeper for recharge at the same dth number. However the same was done by mistake to dth number [protected]. The same was complained on the same day itself and the shopkeeper sent an email to airtel enquiring about the same. They had replied that the cash transfer will be made to the appropriate dth customer id, as the...