TRAI Complaints & Reviews

I have bought 1+3 i. E. One primary and three add on connections from tatasky after paying rs17000.00 with validity of one year and pack was ultra hd pack a few months ago but now tatasky has changed the same into monthly pack without any information and now i am unable to watch many channels.

Suggest me what to do know as trai had informed that the same package would be continued till the validity period is over....

Dear sir,

Earlier it was announced that we can replace the additional channels from our base pack except of the 25 dd channels but this facility is not provided to the customers and un-necessarily customer's have to see the unwanted channels. If we add further paid channels, our pack price will increase in a huge amount. I think the trai and all the dth operators are having some collaborations internally and they are not giving...

My d2h videocon id is[protected]
Expires on 26-jun-2019
Registered mobile number is [protected]
I stay in hyderabad, telangana. I am not getting any channels for the past 3 days.. Am trying to lodge a complaint through the customer care number[protected] and tried every other option but for the past 3 days but they are not available or either busy....

Dear sir,
I am d2h user customer id[protected]. D2h service provide do not enable channel as i selected in last month mar-19 as per trai notification. I have sent below mail to them no response till date. Please do the needful.
Thanks
Arun kumar
Ph [protected]
D2h cust. Id[protected]

Below is the mail sent to [protected]@d2h.com
Dear sir,
This bring to your notice that i have...

I have dishtv connection my reciver no. Is [protected] my dishtv plan is 265rs per month but automatically changed 331rsper month and chanel losses l call dishtv and said close some chanel but he anwserd me your chanel not changed from our system our technician come and solve problem technician not come l call dishtv and say your complaint is cancelled...

I have done wrongly recharge d2h no. [protected] instead of my airtel d2h account [protected] amount of 235

I have already complain with complaint no. 87658383 dated 5 april 2019 and 87688922 dated 7 april 2019

But not resolved yet

Plz help

Plz help and refund my balance or forwarding to my d2h account id [protected]...

Tried to chosen channels and submitted. Message ends as thank you for
choosing. we will contact you shortly. but service not working for me fro last 3 months . called to customer care but no help. raised queries no help.

is really people can choose the option or not. if no option please suggest video-con to remove the option "create own pack", this will help to avoid wasting time at videocon

Thanks &...

I have a d2h connection of videocon. I am facing problem regarding viewing My Cust id 19546515 .None of the customer care phones is in working conditions. Despite lot of efforts my problem remains same. Nobody cares about the problems of cuzomers. I have reharged but facing a blank screen on my tv. Please take necessary action against these fellows. thanks....

Dear Sir/Madam, I am the user of Videocon D2H and having 2 connections on one ID. My customer ID is 825125. I have been informed by D2H team that NCF charges for primary connection is RS. 130 + GST and for secondary connection is RS. 50 + GST but they are charging me RS. 130 + RS. 130 and GST for both connections. I have complaint twice to Nodal team as well but have not got any solution. Would request you to please get this corrected.br...

My VC no of DISH TV is [protected]. I have selected channels and family pack according to new tariff rule of TRAI. But today DISH TV cuts many channels like Sony, SUB TV, zee news, NDTV and many more. When I called Customer care of DISH TV to resolve the problem they were asking me rs. 200 +GST to rectify the same. I Request TRAI to take strict action against DISH TV and put penalty against the company so that DISH TV stop harassing the consumer....

We are using Videocon d2h set top box with two connections (customer ID[protected] on 1st April 2019 I have recharged my account for 6 months for both the connections for 'Platinum HD' plan. But since yesterday we are not able to see major channels on any of our connection. In one connection only free channels are visible. I called four times to their customer care and explained my problem, but I could not get proper support and help in resolution...

Dear Sir
It was on 29th March that I spoke to their customer care and reported about some channels taken off from my connection without any prior intimation to me.This has been done inspite of their messages being flashed on their screen that those who have already paid full years subscription will not be affected by the new system introduced.
Still I told their customer care executive on 29th march that I am willing to pay...

Dear trai member,
Before applying new rule (Channel package) i am using rs. 699 basic plan per year, plan offer via dish tv, but after new rule i am paying 153*12=1836 for basic plan per year. This rule is for consumer benefit as you show in your add, but in fact this is beneficial for company not for consumer.
This is not only my problem, my whole friend and family member are facing these problem i. E. Extra expense to watch...

Sir my airtel dth costmer id is [protected] ..
i m trying to choose my own pack..after selection submited the request and i got the qr code... sent this qr code and airtel dth service came with the reply "Thanks for selecting new pack on your airtel DigitalTV! We have received your request and we will send you a confirmation SMS once your plan is activated"
but few minute later they send me the msg stating
Your request...

Sir, Maine apni idea sim ko bsnl me port karaya hai aur 04/04/2019 ko raat 11 baje meri sim port bhi ho gai par abhi tak 4 din ho chuke hai phir bhi meri sim ko activate nahi kiya hai yaha tak ki mai bsnl consumer care ko bhi call nahi kar pa raha hu so sir please help me
maine jis shop se apna no port karaya wo bhi meri koi baat nahi sunta mai daily uski shop jata hu to wo koi action nahi leta
my mobile number is [protected]...

Tatasky is charging rs.[protected] channels) over and above paid channel charges. Against this, Tatasky is giving about 153 FTA channels. I had requested them to delete about 102 FTA channels which are irrelevant to us for viewing. However, they have categorically denied to delete any of the 153 FTA channels( and thus making the total package bulky) under the pretext that these 153 FTA channels are shown as per TRAI and not a single FTA...

Hi .
I am taking independent TV freedom plan of 1950 for one year on Nov but now they remove all channels which we are seeing with out any information ..they said all plans changed now you have to pay additional charges for Regional and other channels this is wrong ...they give no support like customer care ...replay anil Ambani is chor business man ...
My independent TV id is
[protected]...

I want to throw some light on the poor service provided by karan cable networks in mayur vihar ph-iii delhi 110096.

First of all he has raised price from 275 to 360 all of a sudden, secondly he is not providing the list of the channels there in the pack provided. He has made some packs as per his convenient.
Many channels are not clear. And if someone inquires about the same he replied in very rude manner.
br...

Tata sky has been regularly cheating customers and making false promises to sell their annual plans, confirming (At the time of selling) that there would be no changes in the plan in the stipulated one year validity period without the consent of the customer.

Their executives reiterate over and again and convince the customers that any changes in the annual plan would be incorporated after the completion of promised validity...

Dear sir,
I want to change my current pack of dish tv but dish tv website is restricting to do so with a message of “you have a special connection and for now, change of pack is not allowed on your connection” it is pertinent to mention that this connection is no more corporate/special and dish tv is receiving monthly payment/rental through my individual bank account from a long time (Many years).in view of that i requested them...