TRAI Complaints & Reviews

John j. Colaco
Vasai, 401201
D2h videocon dth customer id 11496104

Mobile no. [protected]
Email id : john. [protected]@gmail.com
Date : 29th march 2019

Sub : grievances against d2h videocon dth service
Ref : customer id 11496104

Dear sir,

Since november 2018, i am not getting satisfactory service from d2h videocon dth company. We could not watch channels,...

I am having an issue with the D2H connection where there are few packages got added with out my knowledge and raised so many complaints and the issue is not resolved.

I recharged an amount of Rs 500 on 19-Feb-2019 and selected the base package plus few channels of my interest and the total amount it showed was around Rs 346. As per this per day it should cost me around Rs12 but today due to issue on videocon D2H side the amount...

I have multi tv connection and my services were stopped by videocon d2h. I am trying to select my channels and bouquets since 20th march on the website but it does not work. Seems i am forced to recharge what has been selected by service provider. Tried customer care number [protected] and it just does not work. The other number [protected] also does not connect. There is no way to reach them. Is this what trai expected from their new rules?...

We are trying to renew our dish tv subscription to the new trai
Packages and we are being told that we have to re-align our dish
Antenna before it can be activated. However, we have filed requests
After requests to get a technician visit for antenna re-alignment and all these
Requests have been closed. This has been going on for the last 2 weeks and our connection has now been disconnected.

We would...

Dear sir, i have multi connection on vediocon d2h. One is normal and another is hd box. Last one month ago i have been recharged rs near about1025/. But suddenly without any information channels could not provide on both set top boxes,
After talking with customer care they have provide channels on normal box and another hd box closed. When complained they provide on hd box but that time normal box closed.
After channels choosing...

Customer id[protected], service provider - videocon d2h,

I have changed my pkg according to new rule 3 times but company change 3 times without my knowledge and deactivated my setup box as well, after complaining 6-7 times it got resolved but again videocon d2h change my selected plan as per their wish and after several complain problem not resolved, unwanted pkg activated which cost i am paying extra.
Requested mirror...

Dont know wht is happening in cable tv industry... They are charging huge amount as per their will for less channels

Previously we are getting all channels under rs 300 in heathway cable operators but now they are issue plaan which is seriously waste like under 300 to 400 plan mostly channel belongs to news channel and most important thing is under this price renge they are not providing all channels as earlier they are givingbr...

I am a subscriber to dishtv for many years. Last month, when trai changed the rules of subscription of channels, i tried amending my package online from end of february onwards, and on march 5th i informed dishtv customer care that the website was not accepting the change in pack. They reverted to me to keep trying. I again lodged a complaint on march 6, 14, 20th, 25th and 28th. On 20th they told me they had fixed the problem on their end,...

Trai has came up with new rule and regulation in the dth connection field. Trai never thought and focused on the people who are using annual subscription from particular dth provider. I am tata sky customer and i have took annual subscription on my account but when new rules came into picture whatevere channels i subscribed for annual pack got cancelled and now very less channels are coming. Before implementing this trai should think about...

Dear sir,

This is prabhakar reddy, i have faced a problem from 26 march 2019 reg of tatasky set to box. I called customer care they told to me tomorrow will solve the problem. But still day they did not resolve the problem. Still i contact tatasky customer care continuously but they did not provide service. I lost my patience and i lost entertainment. I paid 2000 rs for another new dth connection. Please take an action on...

I want to complaint about independent tv (Reliance big tv). They have taken 1 year pack charges of selected channels and now after taking the pack charges they have removed hd channels and are reducing the number of channels day by day.

This is a kind of cheating as the customers are being cheated by not providing the required channels and also by not returning the money....

Kirpya kar jaldi karyawahe kare सविनय निवेदन यह है कि मैं मेरे पास वीडियोकॉन d2h आईडी नंबर 7693 2647 है जिसका रिचार्ज 219 मैंने 18 मार्च 2019 में क्या था mere recharge करने ke baad वीडियोकॉन d2h वालों ने मेरे आधे चैनलों को...

I have contact sun direct costumer care for monthly pack and they told recharege for (199/- rs) per month but they are telling to recharge again for rs /- 280 for only one language and irresponsible response giving for call reply and not at all proper details are giving to costumer not at all use with sun direct dth plz take some actions againts the people who are working costumer severices center...

Getting 404 message from airtel and not displaying the required channel as per trai regulations. I can attach the screen shot
Subscription id [protected]/001
Air tel dth
Date of incident 28.3.2019
Air tel gives message 404 and mentions the change and selection of channels not available and they are open only for recharge as per their requirement. Unable to attach the screen shot as it is in word file....

On 27 march 2019 i have connection of dishtv.Parent connection starts working but child connection was not working.Technician told us that set top box is defected i will change it yesterday.Today he changed the set top box and vc number, but till night vc number shows invalid.I called the customer care but they continuously told us do this do that, we have arranged tge call back but i didn't recieved any call.They have very poor service.My...

Sir my customer id is[protected] which is registered in the name of yogesh maithani, registered to videocon d2h
Sr this is to inform u that i m not able to choose my pack, and it is very difficult to contact videocon their toll free nio isn't working, if call is connected by chance their is no
Positive response from company side, s
So please i request u to take some steps for my problem thank u
My no [protected]br...

I am mayank k patel regular user of jio.
I like to inform you from afternoon whole area is facing network problem(no signal). We can't able to receive our important calls & also can't able to access internet.
18
18, Bhagya Laxmi Society, Piplod, Surat, Gujarat 395007
https://maps.app.goo.gl/j4yQX

So I kindly request to resolve my complain as soon as possible....

Sir,
As per the new trai rules I had selected my channels for airtel DTH, and the value of pack is 330 but after 2 month when my recharge would not go for the expected time, I had gave a call to airtel customer care and ask the reason of deduction and they told me that your previous pack is also charged along with my chosen channels so I asked them to refund my amount but they deny and still they are charging the same amount even...

Dear trai,

I am a videocon d2h (taken over by Dish TV) user with customer id[protected]. Since from last 1 & 1/2 month, i am facing number Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions. event i am not able to change plan.

their customer care number are not working. nobody replying over the email. call so many times and sent email also...

Dear Sir,
I have a DISH TV DTH Connection with consumer No.-[protected].
As one I had received a call from dish tv that "one of our channel name is "MOVIES ACTIVE" which subscription is free for one month so you activate it and after one month it will be charged . But after some days when i check our account then i realize that they deduct Rs. 70 in our account.
After this I continuously calling to DISH TV Customer care...