TRAI Complaints & Reviews

Before we are rechargeing for only 99 and we are getting full regional channels. How if we won't that we have to pay above 300 rs. This rule is not use full for public and it is burden for comman people. By making this rule whom get benifit is it government are business man. We are not at all benifted with this please make rules which are use full to public but not giving surffing. Please change this rule....

Channels not coming after new DTH plans TRAI rule

We are paying 250 rs for plan but channels not coming and our service provider asking for 400 rs, previously all channel were coming in 250

Please tell us why there is so much burden on us when price of total pack should be reduced, it is now increased.

Also, with current back we are Not getting channel for base fare as well even DD National not...

Our cable operator is forcing to select fta channels at a cost of rs. 130/- + 18% gst and also rs. 100/- maintenance charges. If we select additional channels of our choice, the cost is working out to rs. 500/- plus per month as against rs. 350/- earlier. If this is true, then you have nicely cheated the people by giving false promise that we have to pay only for the channels we want....

Hi

As per new trai guidelines its just unfair regarding towards consumers we like to suggest the policy framer to sit in front of tv and choose the channels and observer how the dth providers are charging the channels, i can see monthly they are over charging customer because of new guidelines like airtel monthly they are increasing the charges and there is no proper response from the customer care, i am a middle class employee...

I have got the worst service from past 3months, i am more time putting the complain but but not found the proper resolution and response.
Vedeocon is deployed the alternate number-[protected]
[protected]but customercare is not picking the my call i am more time try to calling my registered mobile number but not any vedeocon concern person picking the call.
Note-kindly request to you please take the action against vedeocon...

Dear sir/madam,

We would like you to intervene and get the user selection as per your portal selection forwarded to "tata sky" which will cost us upto rs.350/- whereas they charge us rs.522/- pm.

Its almost 15 days we have generated the list & forwarded it to the service provider but the service provider has failed to comply as per your set guidelines in trai.

Rgds
Shailendra deorukhkarbr...

We have tried lot to register under TRAI as a :NEW TELLE MARKETER" but the domain mail id don't have the page,

please help us how to register new telle marketer with all details and contact no

we are unable to register as a new telemarketer agency, as per TRAI we have to obtain the license and registration from TRAI.

We are facing difficulties on it...

Hi,

We have opted for videocon telecommunications for our d2h and requested a pack for sun tamil prime which comprises of 9 channels. Out of which only 3 channels are coming for us. When we contact customer service, they are asking us to refresh few times. Then if it still not working, asking us to log complaints with the service charge of rs.200. An engineer came to our home and said it is rectified. But later we got to know...

Hi sir,
I'm ravi kamurti from solapur, mh.
I'm user of sun direct dth. I'm buy s a zee talkies channel which is ₹2 declare by tri rules, showed by channel in advertising & my sun direct app which is confirmed by sun direct dth service as ₹ 2.
But sun direct dth customer service telling me the zee talkies channel is ₹12 (Without including gst).
I'm complainting them many times but doesn't care me.
So,...

Airtel is changing my pack automatically without my information my running channels are getting blocked when i am connecting with customer care they are saying they will call back but not logging any complain and calling me back.

I tried customer care 6 times in 2 days and they are disconnecting my call.

Plz solve my problem ai an paying but my channels are not working...

We selected paid channels after confirming the same with dishtv customer agent, but dishtv is charging me for all paid channels
I called dishtv to clarify the same but they are telling me that trai told us to charge its mandatory

My earlier pack price -160
After channel selection as per trai order — 169
Dishtv is charging every month — 549

Vc no [protected]

Pls clarify...

The cable operator has disconnected many channels like comedy central, star world since february 2019. It goes against trai regulations which states that we have time to select till 31 march 2019.
He is even refusing to send over the forms for channel selection despite repeated reminders.
He states that compulsorily we have to select a fixed channel pack which comes to 130+ taxes. Over and above which we can select other channels....

I tried many time to change my plan and submit it on the website but everytime they convinced me to contact shrtly and changed my plan to 573 per month which is not affordable for me. They take too much time to receive the and by chance if they receive the they deny to help citing due to technical problem they are unable to give me any information regrding my problem.
Name - jeevan kumar
Customer id[protected]...

I am trying to contact customer care since last one and a half months to change my channel selection but not able to contact them. Initially the line always remained busy. Now when i get the connection it plays a pre-recorded message and then line gets disconnected. Don't know what to do to get my desired tv channels. They are even not responding to emails....

My Name - Rajesh Saraswat
My Address - 75, Gurudham Colony, Bhelupur, Varanasi (UP)
Mobile No. [protected], [protected]
My Network - Den Kashi
MAC 34BDFA612366
Complaint
Den Kashi Networks says that 100 channels of Rs 130 are free-to-air if you take a paid channel or a wanquet, then it will start counting from 101, and you have to pay FAC charge Rs 20, on my saying Only 25 DD channels are mandatory,...

Dear sir
My den cable oprator not providing chanel im alredy paid rs 250 but my oprate 2 chanel porived iam view 4days dd news and aajtak total chanel aajtak and dd news iam complaint den cabel network but not solve my problem. Iam complaint number 5262638 date 13/3/2019 bot not solve my porblem till date... Plse solve problem
My vc id 18550f3fc564...

Our cable service provider is forcefully applying their vas pack to it's consumer which is not actually legal. As per trai rules, we have to pay 130+ gst as cable rent and then we can select our desire channel packs but it's not like that. Fastway is asking us to pay minimum rs.200 and then select other packs.

Note: fastway is also not providing 100 free to air channel include all dd's channels... They have cut down all government...

I am a subscriber for star network's digital tv & internet services (Hathway services) housed at #87, road no.3, surya enclave, trimulgherry, secunderabad - 500015 telangana state. (Contact details: 27990910 / [protected]).

Cable operator has stopped telecasting etv and several channels since yesterday and forcing us to opt for paid channels inspite of having sufficient time for us to choose channels (Understand trai has extended...

I am using d2h-videocon dish tv for more than 3 years.
As per recent trai guidelines i requested channels of my choice in last week of jan-2019. But they have not given my channel of choice and imposing thier choice of channel.
I agreed that 25 dd channels are mandatory and remaining 75 is our choice.
But i called them more dozen times and one taking my request and they said that what ever the channel they have given...

Dear trai,
I am one of the customer i'd no[protected], sir since from 15 days i am trying to reach this videocon d2h executives but it's very worst, non of them givesproper response they keep us on line for 30 to 45 min on line and at last the mine gets disconnected or else they say us to call again after one hour, this is the service we get from this bloody d2h, yesterday i spoke o a lady meena she said within 8hrs there person will...