TRAI Complaints & Reviews

I am jisho james from kodenchery kozhikode district, kerala. Am a dish tv customer and i wish to migrate my present plan as per trai's new plan.in this regard i contacted bto dish tv customer care on 2019 february 27 and they told that i suppose to change the alignment of dish tv, and that can be done by their technician for free of cost. However i register a complaint on february 27 and the complaint number was[protected].
Next day...

I hv 4 dth connection of indepenedent tv.. With all channels including all hd channels.. But recently they blocked my all hd channels without any specific reason.. Cstmr care of itv said thst.. I hav to pay again for hd chnls for which i hd already paid. I. E. 2300 for on year including all hd channels.
They are very badly deniening to provide me hd channels
Naveen virodia
Delhi 110041
[protected]...

Hi trai customer support team, as per clause 17 of the telecommunication (Broadcasting and cable) services standards of quality of service and consumer protection. Regulations, 2017, “in case, the broadcasting services related to television have been availed by a subscriber with a lock-in period or the charges for subscription of broadcasting services related to television are paid in advance for a specific period by a subscriber in pursuance...

I am using airtel digital tv..I have taken a tv pack of rs 277 for one month.But airtel increase my pack cast to rs. 277 to Rs. 322.I have already complained twice to customer care of Airtel but they are not decreasing my price to Rs 277.And many people are already facing this types of problem regarding increase price..Trai have to take care of airtel tv customer.Airtel are looting people openly.So please help..
Customer name ajeet...

In december there was balance amount rs.156. Again i paid rs.1200/- on february 01, 2019. Again i paid 1200/- on march 01, 2019. A total of rs.2556/- in my account. The problem is they are not providing any malayalam channels, only news channels. The current amount in my account is 1222/-. I did not understand without giving any channels they are taking amount. I sent nearly 10 emails, they will tell soon you will get all malayalam channels....

I am a videocon d2h user with customer id[protected]. Since from last 6months, i am facing n no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

Fresh incident is regarding my recharge of rs. 199.42 for which i should get services for 30 days but they have deducted 15 days for no reason. Again i have complained to their customercare they are not replying....

We are the Old Customers from Andhra Pradesh ASPETA, NELLORE DISTRICT Customer ID[protected] . We have been Harrasing by Vediocon customer service executives and service boy who visited at my home.
Please refer all my complaint numbers below are closed without resolving my issues and without my acceptance .
[protected] Dated Dec27 2018
[protected] Dated Dec 31 2018
[protected] Dated Jan 3 2019
[protected] Dated...

Im d2h custome(id no[protected]r from chennai(tamilnadu). I was selected some pay channels and some free channels thru d2h login page, and d2h recommanded to pay RS 288.00. I was recharged(10/3/19) same amount, but till now i cant received pay channels, i had received only free channels, then i dont make request to KTV but that channels is receiving, i already to make complaint to d2h customer care([protected]), complaint receiving excutive...

Hi, i have been using idea cellular number ([protected]) for 10 yrs. Bt company block my number without any giving/sending information/sms on dated 19/03/2019. So, i am very worried about my blocked number. My relatives would calling. So, plz i want sort out my problem where i am facing problem now a days. I shall ever be obliged for it.
Thanks®ards,
Md asloob
Mob-[protected]...

I am subscriber of videocon d2h my account no-6277230, i want to view sum particular sets of channels but i am not able recharge, they are continously forcing to recharge according to their will, according to companys plan it will cost me 500 and i am doing it for 250 accornding to sellected channels, when ever we try to contact them there is no response at all, due to this issue we haven't recharged it and its going to be 3 week now.br...

Dear sir/madam,
I holding the videocon d2h with customer id:[protected], with registered telephone number [protected].
I have selected channels on 10th march 2019 and message of selection is received. From second day i am not geeing the channel which are selected. And i called for the same to customer care the busy tone and busy message received. After 3-4 days customer care connected but they have server problem of fetching...

I am resident in bangalore seshadripuram i have hathway as cable network supported by local cable operators
1st there is no option for selection of fta channels
2nd i am paying extra of rs 50 for selecting 27 channels over and above of rs 153 it is network capacity fee so total bill is around rs 300
3rd since hathway is not online i pay rs 40 as service charge...

I have purchased long term pack on 21 november 2018.

As per trai, dth operators should honour customers long term packs if they want to continue.

Today on 20 march 2019, tatasky disobeyed this order by cancelling my long term pack without my permission and migrated me to some pack with higher cost.

Trai - please direct tatasky to restore my long term pack.

Thanks,
Vijaybr...

As per the new norms introduced by trai that customer need to choose the plan or channel as per their convenience and pocket.

Accordingly i had chosen the two broadcast pack and channels and sent message to 566777 as guided by d2h services online on which i was supposed to receive confirmation of activation of the same or a call from customer care representative for final confirmation of amount and activation but to my surprise...

Dear Sir,

Trying to reach your customer care, it's take some one hour to connect the representative.Also the representative are not trained properly. I have registered complaint and resolution pending past 4 days. World worst service provider award should give it to Vediocon D2H. Last month due to your service 150 Rs lose for me, 15 days Service not provided.This month past 3 days not given service. Asper the Trai regulations,...

I am subscriber for dth of siticable and opted for two telugu channel packs if caluclated as per latest training regulations charges comes to rs213/-inclusive of free to air channels. But service provider is collecting rs50 extra making the total to rs263.
Please let me know whether rs50 which is being collected by service provider is as per rules and is payable. If not issue a statement in media that no additional charges are payable...

Tatasky not dropped my channel. Am calling tatasky excutive then explain my problem but still not solving my problem. My dropped channel requested star sports 1bangla on tatasky apps.but apps showing not dropped your channel.am asking why???excutive told me sorry sir..still not solve my problem..22rs money added my a/c for channel..plz solve it trai......

Sir,
After selecting the desired package with Videocon d2h I recharged for 350 rs for 1 month on 6/3/19 and now the company is telling again to recharge on 23/3/19
To continue my package is only 346/- per month then how they have deducted the amt before 30 days. The customer care of company is also not responding properly.
Please take action against them it is a fraud act of the company, they are harassing customer and...

We live in shanker nagar, amberpet, hyderabad. This is a residential area and also there are 2 schools here. And in our neighborhood building they are installing a phone signal tower. There are howard talent school and twills high school near us. I don't think it's appropriate to install a tower here as we already have good phone signals and also in school area, how can they install a tower....

My customer id is[protected] with videocon d2h. Its been 2 months, i eequeated for new revised pack. Pack has not been changed yet and on top of that its getting updated all unwanted chanel.

Tried calling customer so many times but its not reachable even i wrote several mails but no reply.

People at customer care are very unprofessional, must get some reply but everytime i get auto reply.

Thanks...