TRAI Complaints & Reviews

As per trai rules, we need to choose 26 compulsory dd channels and 75 pay or free channels, but videocon d2h is not giving me such option to choose, according to videocon d2h, i have to choose compulsory all fta channels which is 186 channels, i requested them to remove the free channels which i don't want to watch, but still they are telling me it is compulsory and channels cannot be removed... I don't understand when i am not interested...

Dear sir,

My airtel dth no-[protected]

Issue - i recharged my account date 6 aug 2018 of rs 3466/- for one year but in feb it was discontinou and rest of amount will be refund to me.

I lodged a complaint in date 24/02/2019 and complaint no was 86206907 for the refund and account activation. My account was activated but still i have not rec. My refund. As per your customer care i will rec my refund...

I am unable to view certain channels of my tata sky id - [protected]..i have been contacting tata sky about this since December but the issue wasnt resolved n i finally gave up on following it.. Come March im still facing same issue and every time i call they just send a technician at home charge me but the issue isnt resolved. These are some complaints numbers give to me by tata sky 1) 1D-67UM4G 2) 1D-6W8P7W 3) 1D-CEKC80..all they ask is...

I have been Airtel customer since more than 6 years having customer ID [protected].I have last recharge of Rs.315/ on 19.02.2019 as monthly subscription/ pack as reflecting in Airtel app against customer ID.But it is very painful to inform that my service has been stopped on 12.03.2019 I.e only in 22 days. When I called Airtel customer care executive they explain that ac suspension charge of Rs.15 has been deducted from Ac and also stated...

Sir
We took new connection on 2 march 2019. We were told that with new connection will be able to view any two packs fee for one month, by paying rs. 1800/- which includes instillation and activation of the device. But on 14 march the service got deactivated and we were asked to pay for reactivation. So after calling the distributor and the call-center several times there reactivated and but again after three days on 18 march it got...

As per trai rules we are chosen our channel pack last month but our videocon operator did not show all channel as we selected.
We are also unable to contact with them. Their toll free number always getting busy tone. What should i do?
Please take any require action on this we are not satisfied with new rules & regulation of trai authority also.
We are unable to see our tv shows, news, entertainment channels....

I am a videocon d2h user. My customer id is[protected] and my registerd mob number is [protected].
I recharged on 27 feb 2019 for an amount of 475. My recharge was successful and i got the message that your recharge due date 28 mar 2019. Suddenly on 17 mar my all the channels were blocked including free channels. My d2h is still showing recharge date as 27 mar and balance amount around 150 rupees.
When i rang d2h customer...

My number is [protected] i using idea postpaid 99 plan from long time but now idea has convert my plan in nirvana 299 plan without any prior information. I dont required this plan bz i am already using other unlimited plan. So why should i pay that amount. They should have update me regarding this now when i called to idea customer care then executive misbehave with me and told that they will discontinue my number.

This is not...

I have recharged with 3200 in january 2019, with 9 month subscription for new connection. Since from the subrictiption i am getting issues with d2h, i am calling to customer care but my call was connecting with the same.
Since from last month i am getting resolution and single issue i am unable to see any channel as the screen was appear blank. And i am not able to fill the complaint to videocon due to poor customer service.
Kindly...

Dear sir/madam,

My name is sandeep vishwakarma and i am from jabalpur (Mp), i have 3 nos. Connection of hathway, my card number is[protected],[protected] &[protected] our local cable operator mr. Raju patel mobile no. [protected], (He is providing cable service in our area at pushp nagar, behind kachpura mall godown, kamla nehru nagar ward, jabalpur) is not providing us freedom for choose our channels, he said you have...

Dear sir,
My conection of reliance digital tv was installed on 04 feb 2019 after trai rules. At the time of installetion dth provider told me about my plan and said that all the channel will never stop as per your plan.
But now in march 2019, service provider stop channel one by one at that time they stoped 21 channels. While i was contect to service provider for that complaint then they said to me that these channels are...

Good morning sir/madam,

I'm arun kumar, i've purchased sun direct dth on 08-june-2018 with an amount of rs.4990/- which includes one year activation for all hd english movies, all hd hindi movies and more than 6 hd telugu channels. The activation is valid till 07-june-2019. My details at sun direct dth are: customer id: cr[protected] and smc#: [protected].

But now, the sun direct has directly changed my activation...

Dear sir,
I have taken the new connection of gtpl broadband on[protected]. The services of after sales gtpl broadband is very badly. I have repeated request to customer care and email but they have automatically resolved the complains without the attend the same.

I have chosen the plan for 30 mbps for 6 month for rs. 3190/- but till date i am not using the same more than 24 hours.

Please interfere in...

My videocon id : 3179499.

Dear sir,

Sub : selected channel not seeing after being payment done.

I, regret to inform you that we had done recharge of rs.475/- on saturday evening, but selected channels are not seeing still. Only free channels are seeing. I had tried to contact your customer care no many times but they are not responding. Also send request to another customer care, but automatic...

I am using videocon d2h after the trai sceme has been applied i am facing issues.I had add on channel from executive but i didnt find it relevant though.They told me to recharge of Rs 515 with telugu, sports, kannada and hindi channel But they dont activate telugu channels and when i am calling them they are not receiving call once they received a call i told them so they instead of adding my channel they deactivated kannada channel also.Please...

Dear sir my airtel digital tv [protected] i have selected my package 28 january 2019 and msg by me trai number i received 1 msg but i have not confirmed. Msg then after today 4 pm one msg by company reselete package so you can help me i have reselete my package resend by me for you you can help me tv channels are zee tv sony max zee cinema star gold...

Sir I am not getting chanals after payment from last 2months in month of February I paid 580 as customer care executive told me for chanals which I wanted but they have not provided me after that in March month i received call from d2h customer care I told them all what I am facing they promised me in future it will not happen then he told me to pay rs 447 as customer care executive told me but still I don't get ..I called so many times in...

Actually I have done a recharge of 350 on 16.3.2019 for my videocon d2h and after some time it was showing that there is an technical issue. I tried to call mANY TIMEs but the call was not connecting to CUSTOMER CARE and every time I here that I don't have sufficient balance .

If videocon d2h does not want to provide the services then why the ### they are running their company...

Dear sir/madam,
I have a complaint regarding to my dth operator company tata sky. Sir my registered mobile number to dth is [protected]. I made a recharge on date 02/03/2019 with rupees 195. This recharge includes 153rs. And 42rs. For sports channel. According to new rules this recharge was for 30 days. But before to complete 30 days, my operator disconnect my tv.
When i try to make a complaint to my operator they did not...

Hamre vilage boriavi me siti cable he... Jo 160 montyli le rahe he... Vo hm de rahe he lekin hme koi pack nahi chahiye... Lekin jo free chnel di gayi he vo hme dikhai nahi de rahi he... Toa krypa kijie k hme vo jo free chnel he vo dikhai jaye... Plz hme samjye hmra bujest jita he vo dete he... Plz hme samajie. Or hmara problem solve kijiye......