[Resolved]  Trai — complaint against tv service

Address:33 chinta mony dey road opposite kalpana cinema FLAT NO -E4, Howrah, West Bengal, 711101

Hello i am a coustmer of videocon. I have recharged according to the new rule but i am not getting service from 5 to 7 days regularly. The coustmer care is also not receiving my calls and not replying to my mail. My id no of d2h is 61706723 plz help me from this prblm and i would also protest against the days which i didnt get the services though after paying the amount.
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am serscriber of den cable TV. Operator refuse to give me freedom to choose my package instead of he suggest us to see their pack that is 350 rs per month and zee TV is not their. I complain several times from Dec . Now they cut my connection

Dear Achadit,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Dear Achadit,

As discussed over the call on RTN ( [protected] ), your issue related to services not working has already been resolved.

Regards,
Team d2h

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information