TRAI Complaints & Reviews

Customer id[protected], name-bishwajit singh, email - [protected]@gmail.com, ph no - [protected]. Since last four months i have been requesting and raising complaints but no resolution instead the customer care executive intentionally harrased by diverting the call to other regional language and ultimately disconnecting (Several times the matter was raised with the higher ups over mail but no response). How can they steal someone's money. Please...

As per trai guidelines, i have renewed for dish tv subscription but the same could not be update in the dish tv subscriber management system. I am getting message that that the balance is low and needs recharge immediately to avoid disconnection. Customer service agent informs that their system shows that the subscription due is 4th april but it is not updating. Due to the fault of management system software, the customer care agent informed...

My customer id for videocon d2h is[protected].

I have already selected the package i would like to view, but inspite of that service provider has activated "active music" channel and charging rs 45 monthly from me.

I did not opted for the mentioned service and inspite of submitting request several time to remove the subscription from by customer id, no action is being taken by service provider and they are charging...

I'm videocon d2h user. My cust id is 91320912 and my d2h balance is rs.218, due date 27/3/2019.
So why i can't see any channel
02/03/2019 to still today accidentally all channel's stop

I'm continues call to your customers care number +[protected] but not single call not reaching and i also email but no one can reply.

Mehul tirgar
[protected]...

Even though i had selected 83 total channels airtel shows 183 including 100 free to air channels when inquired with airtel customer care they says that whatever channel you select will be added to 100 free to air channels which is mandatory, kindly resolve same at the earliest. This is totally misguiding method by airtel dth. Trai has said that we can select 100 channels of our choice that means free to air or paid but airtel start to misguide...

Hi,

I have a airtel dth connection with customer id – [protected]

I had done a recharge of rs. 430 on dated 13th feb 2019, till that day we were not having any problem. Even we don’t have any prior information from airtel which we believe is the biggest communication gap from airtel vendor to customer and the message was that now customer has to select their own tv channels and pack which is a new guideline...

I am ashish s. Jain nagpur (M. S.) due to introduce of new guideline for cable connection rate is very high and trai chairman mr. R. S. Sharma said to that this new tariff plan more cheaper than before. What a joke made by trai chairman to cable connection user. It was only for tariff increase for particulars companies benefit and all cable connection user burden the price raising due to trai....

Dear sir/madam,
I have a complain against in cable operator from andheri (East), mumbai. Here cable operators r not allowing us to choose our own packages n even free channels also... They r forcing us to take all free channels @ rs 130 + gst and their own packages only for which they are applying package charges + gst & extra charges of rs. 24+ gst for each package, which are very expensive to us... Plz do the needful earliest so...

Dear sir/madam,
I have a complain against in cable operator from borivali (West), mumbai. Here cable operators r not allowing us to choose our own packages n even free chhanels also... They r forcing us to take their own packages only, which are very expensive to us... Plz do the needful earliest so we can able to use cableas they have already stopped our service... N also they are not allowing us to choose anything online on their...

श्री मान,
मैं एक d2h cansumer हू मेरा customer ld[protected] है मैं अपने ऑपरेटर से अपना बेस पैक बदलने के लिए कई बार बोल चुका हूं परंतु मेरे ऑपरेटर के द्वारा मेरा बेस पैक अभीतक नही बदला गया है और...

I have subscribed rs. 240 package for telugu and kannada channels and valid till 6th mar 2019. However on 3rd mar most of the telugu channels removed and customer care executive told me its a govt. Rule.

How can they remove when the package is active and why government giving advantage to make more money. Ex. For the same channels what is use to get for 240 it is costing me more than 300. Please review the latest rules and...

Sir/madam
Respected sir
Kindly go through my plight
I am writing due to huge fraud made by videocon d2h with me. I have recharged my popular pack with irs 304 on date :[protected]. Problem is that no. Of channels showing earlier at this pack was more including hd channels. Now with this recharge they are cheating with me
Now i am unable to watch colors hd, star plus hd, aaj tak etc. A no. Of channels they made...

Refer my sun direct vcc no. [protected]. Recharged for one year from 02 dec 2018 to 01 dec 2019. But subscription reduced to 30 aug 2019 without intimation. Further, channels removed without notice. First rox hd removed for which complaint lodged with no. Cw[protected] on 01 jan 2019 but not yet resolved. Today 04 mar 2019 removed mtv beats hd and cineplex hd removed without notice. The act of sun dth comes under breach of contract as per...

Kindly note after the trai regulations effective the service provider still charged us high for a package. Had subscription paid for rs 880 on 9 feb 2019 and the renewal date was 5th of march 2019. The channel stopped on 1st match itself. Topped it up with rs 500.. N yet the channels not activated. Called morning until late night on customer care no both toll free and paid however on both numbers the team isn't reachable. Somehow past midnight...

Sir,
I, baby mukhopadhyay, bearing id no. 53502544, am a customer of videocon d2h service. I have chosen zeefamily pack, star family pack along with hbo english channel. But i am not getting all the required channels of the above said packages. Like, i have not been getting zee 24 ghanta bengali new channel for last 2 days. Though before that the channel was available. Beside that, its my humble request to add a new bengali news channel...

We are using thecable service if fast way in jalandhar and our localcable operator is mittal cables. My mac id is bcc8107a035f. We have asked the cable operator and call centre to subscribe the disney and hungama channel which is showing the cartoon fir kids. But inspite if repeated call and request the saud channel has not been on till date and no answer from the operator on the said issue. Please hekp us in the said issue....

Dear sir as per my videocon d2h pack is 220 rupees per month... Last month i ask videocon d2h customer care service. What i can choose any pack as per trai rules? They told me yes u can choose any pack as per trai rules but 220 pack good for you... Why you change your pack...
This month means today (03/03/2019) i reacharg my account 220 pack but i can't see any movie channels any entertainment channel and my add on chhanel also missing...

Dear sir, as per trai the mrp for network capacity fee is rs.130. Per month now cable operators are charging gst on that. As per definition mrp inculdes gst. So why cable operators are cheating us? We are getting cheated by trai channel selection application also..
Another complaint is 100 channels are included in 130 per month package. We want to know whether any pay channels can be selected in this 100 channels?

Trai...

Dear sir,

In our area mobile tower installation work in progress. But we not want to installation of mobile tower in our area.
There are so many reason such as
1.in our area so many kids and children
2. Old age grandmother and grandfather
3. Preganent womens
4. Mother and father

Tower radiation is so harmful for kids, old age parents, children, so many i'll people.
br...

You have created total chaos and allowed the service providers to fleece the consumers. Point at issue is the dictatorial response of the company, who have suo moto added channels (South) not asked by me, while the gulistan news a local channel free is not provided by the company and are asking additional charges. Could you do something or you are a party too in this fleecing exercise of the service providers?...