BagItToday Holidays — non fulfillment of travel vouchers | |||
Iam dr sathyakumar from nellore Andhrapradesh.i have taken two holiday packages through affordablesalespromotions with booking I'd[protected]&[protected]R. I have received these vouchers after long struggle with them I have mailed to [protected]@bagittoday several times to get the vouchers.finally I received it.now the real problem started that is I have couriered the invoice,voucher,mypancard and demand draft of rupees 750 to redeem my voucher with the booking I'd[protected]R but to my surprise I have not got any response from affordablesalespromotions.Then I called up customer care [protected] and they say there is no registration about my registered mobile and the booking I'd is allotted to different name and they hang up the phone.i would have made more than 20calls so far but with no response such careless attitude.i do not know why there is lot of confusion and I feel I made a mistake of taking these holidays from this company,thinking it is india todays group I had taken it but I never felt they will be so irresponsible Still I have not redeemed the other voucher so far.so please look into this and resolve this at the earliest.l contacted customer care agent by name Anjali nedi and i had scaned those copies which i had couriered and send to [protected]@affordablesalespromotions.com but with no response.so please look into this matter and guide me to file a case regarding this. Was this information helpful? | |||
 5 Comments | |||
Comments
travel voucher — send voucher and charge as said it's free
as we do the complaint on 29/07/2009 no.[protected] as what action as u taken that some call at our home he said i am from abn and u get the free voucher of make my trip as complement from abn and after when we call at coustmer care we came to know that its charge by ur company of rs 4911//as all these person on calling they speak lies as such type of tranning ur giving //so kindly adverse back this money from our statement we dont want it//do it immegately also we also send back ur all voucher of trip/ as on ur address as given by coustmer service //again some send the card titanium as we came to know that its also chargble this also we dont want it do also adverse money also if laves on our statmenttravel voucher — travel voucher
as earlier we complint regrding asno [protected] as on[protected] what action did u take as the reverse of money of rs 4811 as we dont want this travel voucher as how u send it and charge in our statment so tell us why it not back in statment on sept tell us when it will reverse Dear Sir,
We would like to inform you that we have checked in our records that our concerned team has coordinate with you and dropped you an email mentioning your new booking id, so we request you to please provide us for the same so that we can rectify this issue.
For any further assistance we request you to please mark us directly at [protected]@bagittoday.com
Warm regards,
Team Online Support
Bag it Today
We would like to inform you that we have checked in our records that our concerned team has coordinate with you and dropped you an email mentioning your new booking id, so we request you to please provide us for the same so that we can rectify this issue.
For any further assistance we request you to please mark us directly at [protected]@bagittoday.com
Warm regards,
Team Online Support
Bag it Today
Dear Sir,
We would like to inform you that we had shared availablity with you, hence your issue stands resolved here. We hope all your query have find an satisfying answers.
For any further assistance we request you to please mark us directly at [protected]@bagittoday.com
Warm regards,
Team Online Support
Bag it Today
We would like to inform you that we had shared availablity with you, hence your issue stands resolved here. We hope all your query have find an satisfying answers.
For any further assistance we request you to please mark us directly at [protected]@bagittoday.com
Warm regards,
Team Online Support
Bag it Today
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indiatoday — non-fulfilment of bundle offer
I got a promotional mail from indiatoday bookclub telling about the special offer of 8 cd-pack(elements) with reebok travel bag & T-shirt for Rs:798 plus Rs:300 handling charge. I placed the order relying on the goodwill of the company. After 2 weeks i received a VPP from m/s indiatodaybookclub. I paid Rs:1099 as per inv:no:ORAO90037357 including handling charge. But when i opened the pack, i found only the cds. An attached leaflet asked me to log on to http://offers.indiatodaybookclub.com to claim my gifts. But when tried, i found that the site doesnot exist. I then called their customercare no: and was kept in the line for more than 10 minutes without any result and finally was directed again to log onto another site. Later i found that, that site announcing the offer to be expired.Then i mailed again to m/s indiatodaybookclub and for each mail the company is asking me to give inv-no:, unique id, member-no;, etc etc etc...with out any solid answer. I found this as daytime robbery using the goodwill and brand name of indiatoday group. Can an organization like indiatoday do this and walk away...! This act is more fraudulant than anonymous people offering crores of dollars in non-existant african banks...! ananthan.kerala.