Trendsetters Infosystems — harassment over email and phone using lies
This bogus company, known as Aditya Infoservices, or ARK Infoservices or Trendsetters Infoservices, has been harassing me and my employees for the past two years. They claim to have traced our computers and discovered the use of Sketchup on 5 computers without license. They also claim to represent Trimble in India, which is not true. Since we don't use Sketchup beyond the trial version and don't even have 5 computers, we didn't believe them, but we know that many of our colleagues in the field have succumbed to their threats and harassment and have purchased the software without even requiring it. The call center employees are extremely uncouth and uncourteous in their behavior, making unsolicited calls and threats. Calling Trimble HQ did not work, and perhaps they don't have any protocol in place to deal with impersonators or unauthorized resellers. Trendsetters believes they can fool people into thinking they have bugged their computers and can trace the software even on formatted external hard drives! Sadly, some people do fall into their trap. We have informed them that we will pursue legal action if they don't stop harassing us. I hope other architects and designers, and even unsuspecting students will be forewarned about this and not get scared by their bogus underhanded tactics.
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Category: Computer Software
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