TripGateWay.in Complaints & Reviews

Tripgateway.in is the biggest fraud website ever! On 03/10/2016, I received a phone call from Mr.Ajay Gupta, who said that there is an offer for 4 days and 5 nights trip stay in India, Malaysia, Thailand etc. for an offer price of Rs 8999, and booking in the happy hours would also give me a free mobile phone Samsung J7. I agreed to book the offer and made the payment later in the day, ans they had at that time promised that I will receive the free gift within 15 days and they would send a courier tracking number, etc. However, since then, despite me having kept a regular follow-up, they haven't arranged for the gift, and no prominent hotels appear on their list of hotels, so their claim of giving accommodation in 5 star hotels was an absolute fraud. Now, that Ajay Gupta is also beginning to avoid me, sometimes not picking up the phone, then saying they called my by mistake and they cannot refund my money! I have read other reviews on this website about similar traps with other customers, so I am really worried now about the money I have potentially lost forever. Please help me get my refund from these thieves who cheat innocent people. Awaiting a positive response...

It's just a fraud a company with fraud executives n false promises. Fraud executives namely rohit Sharma, harish, ajay, n abhishek, females. Promised gadget n waiting since 2 months even after submitting referrals n details n vouchers tg nos. Nothing yet received and every time the above named executives give different reasons every time. I would suggest ppl n fronds not to fall for the prey for these fraudsters

I Got a call from [protected]/[protected] about offers on 3 - 5 star hotel bookings Manoj called me over phone and said that if I pay Rs. 8999 for holiday package they will give me Samsung Galaxy J7 Brand new handset free of cost as complimentary gift, he assured me that I will receive call from gift dept for confirmation of gift item & will deliver it within a 5 working days. I made a payment on 6th October, 2016. After 2days of making payment I realized it was false promise...

Mr. Rohan called me over phone and said that if I pay Rs. 8999 for holiday package they will give me Samsung Galaxy J7 Brand new handset free of cost as complimentary gift. During the conversation I asked him that on your company website it is not mentioned and not mentioned in terms & conditions as well why you are telling something different. But he assured me that I will receive call from gift dept for confirmation of gift item & will deliver it within a 5 working days. I made a payment on 25th August, 2016 with transaction ID[protected]. After making payment when I realized it was false promise made by him and I immediately wrote to Tripgateway about this false promise and requested for money refund. Initially they gave me some foolish reasons that due to sales target pressure agent Rohan has given false promise and he has been fired from the job for making such false promise. But there are replies from Tripgateway officials for the complaints in this same website in the month of March saying Mr. Rohan has been fired. So it means that Mr.Rohan never been fired it was just a false response again from Tripgateway officials. After having series of discussions with Mr. Gaurav (who claimed himself as Manager who looks into customer complaints) they confirmed through an email on 2nd September 2016 saying that they will deduct 10% from amount and refund remaining amount within 45 days, this is pathetic. I still doubt this is also a false promise. I am eagerly looking to get my hard earned money back immediately.

Same request has been sent to their director Mr. Rahul Sewaiwar hope at least he is real and looks into my issue. look forward for his response.

Thanks,
Santhosh M

They are so unprofessional, mis-selling by telling all sorts of lies about 3-5* hotel, free Sony tablet, Samsung phone. Once the money is paid you will realize that there is no free gift and the hotels provided by them are cheap 500Rs a night type, where you don't want to go with your family. I got a call from Mr. Rajeev Agrawal of tripgateway and after almost 1 hr on call, I finally paid Rs 8999 as I was already planning a trip to Goa. There are 20 plus hotels registered on their website for Goa but the hotels they suggested were all non-descript badly reviewed and since I was losing time, I finally said yes for 1 hotel. However after reaching that Hotel in Goa, we couldn't stand it and checked out the very next day. In the process I lost more money. Tripgateway is unapologetic about the whole thing including lies by its Sales people (Rajeev & Abhishek) about 5* hotel and free gifts. DO NOT PART YOUR MONEY WITH THEM

Dear Friends,

I send one mail to them on
narendra babula Aug 3 at 11:22 AM
To
Customer Helpdesk
Message body
Dear Team,

Ajaya told you will get sumsung mobile without refer to any one .

Please confirm the same.

Regards
Narendra

narendra babula Aug 3 at 12:10 PM
To
Customer Helpdesk
Message body
Hello team,

please return my money.

as you told you will provide sumsung phone.

now you people are teling some thing

please give my money back if you are not giving sumsung mobile now without referral.


regards
Narendra

Mr Ajay call me and told you acknowledge the mail then nothing happen i called them several time but they refusing to provide the same .

Please don't believe them and book any package .

Ajay also told you can book within 7 days but you will not get the hotel you like and we will provide any one and when i ask them to book they didn't accept my application told system is not accepting.

Reagdrs
Narendra
[protected]

This is the most Fraudulent company for Tours and travels packages. You get a call promising such gifts that you simply will be surprised to hear. Mr. Adish was the person to call me. He promised Smartphones as gifts for purchasing a Tour package on the site. That too Samsung J7(2016). So much!!! I thought. I questioned him, ridiculed him...then He assured me that his call may be traced but still he can keep on talking for as much time I want to assure me that he is genuine person. I got duped at last.

I purchased the package and it has been 2 months now and there is no communication.

I complained about it and got the reply that there is no such scheme from the company and thus I cannot get a gift at all.
Now, I politely requested to kindly refund my money at least. That too negative.

Their reply- "You won't get Gifts and also You won't get any Money too".
So, No Refund Policy too.

Yes, I have been cheated and the responsibility is only mine that I believed so much on Human beings. I am definitely not going to try this package also. The company has got so intelligent employees that they will further Cheat me.

But it has taught me a good lesson for future.

And I just wanted to inform others, that is why I have written so much about this issue.

PLEASE DO NOT TAKE ANY PACKAGE FROM tripgateway.in.
It is a Fake company to Cheat you.
Save your money from these cons.

Got a call from [protected]/[protected]/[protected] about offers on 3 - 5 star hotel bookings which I clearly was not interested. But the smart and persuasive sales executive Mr. Krishna ( thats what he and a mail from him claimed ) was going on and till the validity caught my attention, as well as the tall claim of 5000+ hotels and resorts that I can book from.
As I was travelling to Rajasthan in December and anyway was at booking accodmodation in there, he said they got lot of hotels in the desired destination too. I asked him to share his inventory, which he asked me to pull from their website. And the inventory was not good enough, not sure though none fell in starred category which they claimed to provide bookings in. I told him the same, to which he said the inventory is updated regularly and more hotels keep getting added and hence is not exhaustive list. He asked me for names of hotels I wished to get booking into to check availability of dates, and said he will be able to provide confirmed booking for sure. Also went on to mention except Hyatt, Leela, Oberoi + 2 more, they can provide in Le Meridien, mumbai too which was in my wish list too.
Though he spoke most about the free gifts, and i was pretty unsure of the gifts coming but thought at least let the bookings happen. I asked him one last time, if I pay up now, will I get the Hotel confirmation voucher today itself, he confirmed and said for sure that can happen. I asked him a mail on that, he denied and quoting stories blah blah ...
So, gave in and shelled out 8999/-.
Next day, I get a confirmation mail from them, which clearly mentions that they can provide bookings only in their listed inventory. And this executive insists on me to achknowledge the same mail with "I accept / acknowledge". I replied mentioning that if I get booking in my wished hotels only then I accept. He says as per procedure, I dont have to write ramayan/bhaagvath in the ack mail and that I can write a separate mail with ramayan story( basically the conditions which he promised a day earlier )
And during the discussion we were having, there was another revelation that the confirmation voucher of hotel booking can be provided 72 hours before checkin time, that was another shock. Just previous day before I pay up, this was very same guy who said immediate confirmation etc etc. When I started talking a little sternly and asking for refund, he said you dont have to show this much attitude, you will have to follow procedure to get what u want.
They have sent a soft copy of a form, which I need fill up, scan n mail them for the booking procedure. I am now pretty sure, they will not be able to provide me the booking in hotels of my wish list, when they are so adamant about me acknowleding to their terms mentioned in black and white which are not aligned with what they had promised me verbally.

My humble request to Tripgateway to refund my money back for not making false promises, and insisting me on acknowledging to their terms ( which is other than promised verbally ).

Thanks,
Mamta

Here is the snippet of the mail indicating the transaction id -

Thank you for choosing a wonderful holiday package of 4N/5D Kindly refer below for the package details.

· This Offer is valid for 04 persons.
· The offer is a promotional offer which will cost you only INR 8999.
· Offer stands valid for 4N/5D for India, Thailand and Malaysia along with all the taxes.
· Offer can be utilized with our listed resort only and our resort is increasing on daily basis.
· Resorts list are subject to up gradation.
· Split of the package is allowed for 2 nights and 03 days on one destination and rest 02 nights and 03 days on another destination for 2 persons.
· Offer is not valid for black out period i.e. Offer cannot be utilized between 20th Dec to 07th Jan of each year.
· Offer is non transfer able, non cancel able and non redeem able for cash.
· Offer is valid for 01 year and validity start of the package since the day of transaction with us.
· Offer is stand valid for accommodation only.
· Offer does not include for Meal and Transport, or any another private services.
· For hotel booking you need to give 21-30 days prior intimation.
· All kinds of Taxes are include.
· Group bookings if found all the bookings will be cancelled and offer is not valid for who have availed similar offer earlier or who doesn’t fulfills the booking criteria.

You will get a welcome kit from Trip Gateway within 10 to 17 working days in your registered mailing address with us and it will contain a booking voucher form and for booking you need to fill the Booking voucher form and send it back in to the given address with the help of given instructions and call to our customer care executive.
Referral gift as per referral plan on our website www.tripgateway.in if you have any objections or issue then please let us knows. And Tripgateway will entertain only email Correspondence for any product and promotional offer, No verbal and telephonic conversation will be entertained.
Note: - Please call us at +[protected], 692 (10:30 am to 6:30 pm) or write to us on [protected]@tripgateway.in for any future means of communication.
The transaction id for your purchase[protected]*
.
.
.

People please be aware tripgateway is fraud and scam*
I have got call from tripgateway agent rohit sharma, saying you are offered a holiday trip of 8999 which will come with mobile (Samsung j71) or samsung tablet t311.
I falled into thier false commitment and paid 8999,
Later they have changed their voice saying gift is only applicable if you refer customer more than 4.
I neither recieved any gift nor travel plan.
I have recorded all their conversation on my mobile.

Tripgateway.in owner is rahul sewaiwar, shame on this poor guy.

Regards
Yatendra bhardwaj
[protected]

Sir

I received a phone call few days back regarding the tour accommodation package of rs8, 999 and the person calling from this company (tripgateway.in) phone number[protected],[protected] said if i book this package during the happy hours i will get a sony tablet free. its been 20 days i have not received any courier from them i am regularly calling them but no actions has been taken from them,
During the package booking i received 2 confirmation calls regarding my package, one for the vouchers another one for the tablet, when i called to the customer care yesterday he said they will not dispatch the tablet
When i asked for refund the person refused to give and said its not possible.
I have clearly mentioned them that i will accept the courier only when you provide me both the things in a same courier or refund my money.
Kindly look into the matter

Nirman mallik
[protected]

This is my second complaint regarding the tour package.
Not sure what more gonna come in this tour package opted for.
Last time some compensation was given and after receiving it
I am not happy with it...!!!
I have got 2 pacakages and what you gave me in replacement is a waste.
Package is for 4nights 5days.
This is no where informed tht i have to stay at one place only.
R u serious? What would i do 4 nights 5 days at one location.
I want to travel 2-3 locations in a state which is part of tour circuit.
A person takes a hotel pacakage thinking that everything will covered and now i get to know i have to locaked at one place for using this.

My money is wasted and i will not recommend anyone fo tripgatway.

Tripgateway
Dear sir,

Kindly provide us the following details:
1. payment proofs
2. email of the companies
3. any call recordings
4. any other documents proofs

Regards,
Legal team
Holisticindia.org

* legal disclaimer *
That the website holisticindia.org is maintained by m/s holistic justice india a team of legal experts. that neither holisticindia.org third party content providers, nor their respective agents claims to be from any police cyber cell or police department or any government organization/body/authority. this e-mail may contain confidential and/or legally privileged information and is meant for the intended recipient (s) only. if you have received this e-mail in error and are not the intended recipient/s, kindly notify us at holisticindia.org and then delete this e-mail immediately from your system. you are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful.

On 22-sep-2016, at 5:22 pm, jitendra wrote:

Complaint submission

First name: jitendra
Last name: gupta
Address: 501, c/d wing
Email: [protected]@gmail.com
Phone: [protected]
Complaint type: consumer complaints
Complaint in detail: hi,
I am jitendra. i have registered with [protected]@gmail.com. i have booked it on january 29 016. my order id is. still i have not received any docket number for delivery and no updates. no one is calling and providing details. i have booked 8999 rs package and i want my money back.
Please take strict action against this company its fraud and very bad behavior from employees.
This offer is valid for 04 persons.
The offer is a promotional offer which will cost you only inr 8999.
Offer stands valid for 4n/5d for india, thailand and malaysia along with all the taxes.
Offer can be utilized with our listed resort only and our resort is increasing on daily basis.
Resorts list are subject to up gradation.
Split of the package is allowed for 2 nights and 03 days on one destination and rest 02 nights and 03 days on another destination for 2 persons.
Offer is not valid for black out period i. e. offer cannot be utilized between 20th dec to 07th jan of each year.
Offer is non transfer able, non cancel able and non redeem able for cash.
Offer is valid for 01 year and validity start of the package since the day of transaction with us.
Offer is stand valid for accommodation only.
Offer does not include for meal and transport, or any another private services.
For hotel booking you need to give 21-30 days prior intimation.

You will get a welcome kit from trip gateway with in 10 to 17 working days in your registered mailing address with us and it will contain a booking voucher form and for booking you need to fill the booking voucher form and send it back in to the given address with the help of given instructions and call to our customer care executive. assured gift as per referral plan on our website www.tripgateway.in if you have any objections or issue then please let us know.
Note:- please call us at +[protected]:30 am to 6:30 pm) or write to us on [protected]@tripgateway.in for any future means of communication.
The transaction id for your purchase[protected]*

You may check available locations, hotels and detailed terms & conditions at www.tripgateway.in.

Request you to please acknowledge the email.

I do herby agrees with the terms & conditions and privacy policy: checked

Legal
Sep 22 (8 days ago)

To me
Dear sir,

Kindly forward the payment details and brochure of the flat.

Regards,
Legal team
Holisticindia.org

* legal disclaimer *
That the website holisticindia.org is maintained by m/s holistic justice india a team of legal experts. that neither holisticindia.org third party content providers, nor their respective agents claims to be from any police cyber cell or police department or any government organization/body/authority. this e-mail may contain confidential and/or legally privileged information and is meant for the intended recipient (s) only. if you have received this e-mail in error and are not the intended recipient/s, kindly notify us at holisticindia.org and then delete this e-mail immediately from your system. you are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful.

On 22-sep-2016, at 5:26 pm, jitendra wrote:

Complaint submission

First name: jitendra
Last name: gupta
Address: 501, c/d wing
Email: [protected]@gmail.com
Phone: [protected]
Complaint type: consumer complaints
Complaint in detail: please don't book any flat in dreamz gk infra ltd in bangalore. they are just making fools.
I have booked one flat dreamz sahwas 3 years ago in presales. from last 3 years they are not getting the approval for construction. always saying next month we will get approval but no success. please refund my money back with interest. it's really bad and i will raise a consumer court case if i will not received my money with interest.
I am waiting from december 2012 and still construction not started.
We are 33 group of peoples and still fighting to get our own money back.
Regards,
Jitendra gupta
I do herby agrees with the terms & conditions and privacy policy: checked

Company called with me 0 [protected] noida number mentioning that i am lucky 20 to gate offer from company after all crap they started yelling about all offer to 1 year Malaysia visa offer that i won and need to deposit 8999 rupees for buying samsung galaxy j5 .. i sensed fraud and i disconnected

so people please beware i habe audio recording also attaching email

tripgateway .in is fraud and cheat .

Hi,

I am another victim to this company's fraud. First Rohit told that I will be given samsung galaxy 6 as free gift for the package. I was sure I will not get the gift but went ahead and did the booking assuming atleast will get the hotel bookings of my choice and without any problem. But I was cheated with the hotel booking as well because when booking request was raised always the answer was hotel availability not there and was offered very cheap hotels for the amount of Rs 8999/-. Later I agreed for booking of hotel for 3 days 2 nights which was supposed to be for 5 days 4 nights as promised while booking the package. They booked the hotel and the booking voucher did not have any voucher no. They did not book for my kid and when I went to the hotel I was asked to pay for the Kid and now they are not answering my phone calls nor giving any response for the cheating.

I got a call from tripgateway on 8 august 2016 from mr tarun stating that if I purchase a holiday package from them then they will give me assured gift samsung galaxy s7 32 gb. I asked why gift, so he said its an promotional offer from tripgateway and its only for 20 customer and is valid only for today itself and i have make instant payment and do the booking for the gift rightnow. I blindly purchased a holiday package for rs 5499/-INR and got a confirmation email stating transaction id[protected] and said u will receive the holiday package coupon and gift in 8 working days. I have received the holiday coupon but i haven't received the gift yet. On calling mr tarun sevral times he is not ready have conversation with me. Please refund my money or give my gift.

Hi,
I am jitendra. I have registered with [protected]@gmail.com. i have booked it on January 29 016.My order id is. Still i have not received any docket number for delivery and no updates. No one is calling and providing details. I have booked 8999 rs package and i want my money back.
Please take strict action against this company its fraud and very bad behavior from employees.
This Offer is valid for 04 persons.
The offer is a promotional offer which will cost you only INR 8999.
Offer stands valid for 4N/5D for India, Thailand and Malaysia along with all the taxes.
Offer can be utilized with our listed resort only and our resort is increasing on daily basis.
Resorts list are subject to up gradation.
Split of the package is allowed for 2 nights and 03 days on one destination and rest 02 nights and 03 days on another destination for 2 persons.
Offer is not valid for black out period i.e. Offer cannot be utilized between 20th Dec to 07th Jan of each year.
Offer is non transfer able, non cancel able and non redeem able for cash.
Offer is valid for 01 year and validity start of the package since the day of transaction with us.
Offer is stand valid for accommodation only.
Offer does not include for Meal and Transport, or any another private services.
For hotel booking you need to give 21-30 days prior intimation.

You will get a welcome kit from Trip Gateway with in 10 to 17 working days in your registered mailing address with us and it will contain a booking voucher form and for booking you need to fill the Booking voucher form and send it back in to the given address with the help of given instructions and call to our customer care executive.Assured Gift as per referral plan on our website www.tripgateway.in If you have any objections or issue then please let us know.
Note:- Please call us at +[protected]:30 am to 6:30 pm) or write to us on [protected]@tripgateway.in for any future means of communication.
The transaction id for your purchase[protected]*

You may check available locations, hotels and detailed terms & conditions at www.tripgateway.in .

Request you to please Acknowledge the email. Show less

I would like to brief history of Fraud Agency Trip Gateway:

On 25th Jan’2016 I have received call from Mr. Rohan one of Tripgateway executive.
During call he explain me regarding Trip Gateway and offer me Samsung Galaxy S6 Edge model (Silver color)
He told me no need to provide any reference.

As per his confirmation with trust on him I made online booking with amount Rs 8, 999, My Customer ID :[protected]

On 25th Jan’2016 after payment of Rs. 8, 999 I have received call from Mr.Tarun.
Mr. Tarun confirmed me again about Samsung Galaxy S6 Edge Silver color and noted my delivery address. He mentioned product will be deliver in 3 to 4 days.

There after I am keep calling Mr. Rohan about my Product delivery and he keep promising me to deliver in 3 to 4 days.

Now almost 8 months passed away. Looks like I have been cheated by Tripgateway.

Please do the needful and refund my amount as soon as possible. Mob. [protected]

Dear all,

Booking no for rahul jain:[protected] payment made on 16.09.2016 via credit card
[protected] payment made on 16.09.2016 via credit card
Booking no for niranjan jain:[protected] via hdfc net bank

My brother (niranjan jain & my self rahul jain) we made a three booking.
2 booking were made in my name rahul jain & 1 booking in my brother name niranjan jain.
Before making the payment to tripgateway company they informed us that they will allow us to use the coupon at a time. but after making the payment they refuse us now and say that they allow only 1 booking to be used at one time.
They are literally cheating the peoples. we request you to help us in getting refund of are money.

We are being totally harassed by the company person. please look into the matter urgently and try to solve it.

Thanking you,
Rahul jain

I had received call from holiday package on 10.08.2016. After call discussetion and Confirmed mr. Tarun I will booked package Rs 8999/- u will get free gift mobile Samsung s7. I ask more than 10 times how's this possible you sell package with gift gadgets cost is much higher. They informed our company not done any advertise like other holiday package company done with costlier celebrity. That's why we offer direct customer to attract with complimentary gift. Last one month I continue follow up for my gadget but the every day say tracking no will be provide today evening, tomorrow with two day. But last one month nothing got from tripgetway as on date. I also informed please refund my amount I don't need your trip and gadget what you are suppose to provide me. But velvet time same email forward we will get back to you with 15 days. Please do the needful and refund my amount as soon as possible. Mob. [protected]

I have paid Rs. 8999 on 9th May from Anjali. She has mentioned that company is offering a mobile phone or tablet if we do the payment in happy hours. I have asked for more clarification then she hand over the call to Ajay Gupta and he routed me to the tripgateway.in web site and ask for the payment. On doing the payment of Rs 8999, he told me that they would send Lenovo tablet but its more than 4 months and still nothing came. August 15th, 2016 I have recieved the call that they are sending the gift and again on 4th Sept they called that it is delayed but with in one week it would be delivered. After that I have not received any calls from them. I asked couple of times to call me to their sales team but still no calls. I have lost the trust in their words and need my money back. Already its more than 4 months and this is not the expected service that somebody could expect. So tripgateway folks kindly refund my money in a sooner way. ---Ashutosh Kumar ([protected])