TripGateWay.in Complaints & Reviews

1. Initially on[protected] some Rohit called me and told if i purchase
package i will gadget as a phone in next 3-5 days, if it get fails
then I can cancel my order
2. 2 week on Feb I got update from Rohit/Ravi...that I will going to
get my gadget by max 18-Feb-----I have requested to cancel my
order/purchase
3. Around 18 Feb 2016 I got to know without refferal I will not going
to get phone as a gift, and 5 refferals has been added to my
account-----I have requested to cancel my order/purchase
4. On 24 Feb 2016 I got an update that only 3 refferals has been added
till now----previous update was wrong shared to me (point no. 3)-----I
have requested to cancel my order/purchase
5. I got confirmed that 12 referrals has been added on Monday-14 Feb
6. I got to know that only one refferals added till now on Tuesday-15 Feb 2016
7. I am not getting call from your side, I am only doing follow-up.
Humble request please cancel my order/purchase and initiate my refund.
8. Always false promise received. All fraud executives and employee and manager too.

Still no gift received.

This happened on jan 6th 2016. Mr Rohan called me up on my mobile and he was selling a package for 8999/-. He assured me that, he will also send me a samsung s6 mobile after i book the package with him. He said that, lot of hotel people pass on huge gifts, to be given to customers who buy all package vouchers from tripgateway. its been now 2.5 months and he is still assuring me that, he will send the same... nothing received till date except voucher... Please dont trust this bogus company...

The guy tarun called me and told me that tripgateway is giving you gift on happy hours but nothing was received. Already 28 days passes but still no calls. The company making fool to all peoples. Please be aware and don't buy any travel package.
Regards,
hanmanth rao arsid

As i have been reading on this website, even i got similar call from Mr Rohan, saying he is sales executive from tripgateway.in, and they are giving samsung galaxy s6edge or xperia tablet as gift on buying rs 8, 999/- asia tour package, if if i make payment urgently.
so i had paid on their website tripgateway.in via netbanking on 10/2/16.
i have been talking to Rohan, Sandesh tripathi and others since that day. I was assured that the gift and my package voucher vil arrive within 4-5 days of paymeny by the latest.
after continuous follow-ups i received only package and no gift after 2 weeks.
now i m trying to inquire about my assured gift samsung galaxy s6edge that was promised to me.
but all their customer care numbers are shut down. and i am unable to call any of them. no response to my emails also.
after this experience i m sure that i was a fraud company and is shutdown.
i request consumer complaints.com to try and take some action against these fraudsters, as many people have been lotted til date in the name of assured gifts.
As i have been viewing on ur website, a lot of people have been cheated by tripgateway.in. so some legal action is definitely required against this fraudsters.

I had purchased a travel holiday package of Rs. 8999/- for Goa from www.tripgateway.in. While offering I was given a lot of assurances about how I will get a best deal and great hotel. I was also provided list of hotels on my email by their tele caller Akash all those hotels were 4 star properties, this is false advertising, then after booking I was told that I would get a hotel from the list on the website under "Resort List" which are all 3 star properties. My travel dates are 26th March to 30th march, as I had completed all the formalities well in advance & I was expecting something good, but it was disappointing the first option given to me was Maria Rosa, Sand Castle Holiday Home, Colonia jose menino hotel all these are 1 star resorts cant even call them as resorts then after some heavy crack down on them I was given option of Saiesh International which does not have any A/C rooms, then I was told to adjust. Finally I have been offered Palacio de Goa which is 2.5 star hotel, this is not as per their commitment, I am extremely dissatisfied however I have adjusted as getting refund from them will be another headache. This is a fraudulent company and does false advertising to attract clients. Very strict action should be taken against them. Beware of them.

Received call from [protected] on 22jan that it's happy hours and as a promotional offer i'll get Samsung galaxy s6 or xperia tab if I buy there package of 8, 999 by 2:30 pm the same day. The offer looked good and I made the payment. I was told before the payment that I will get the voucher as well as the gift the same day. I received the voucher after 2 weeks but no gift. I called and Mr. Ta run confirmed that I will receive the voucher, they said that the process is such that they check that the voucher is received before sending the gift. Then they kept taking days after days with different reasons saying that i'll get the gift in few days. It's been a a month and nothing has been delivered. There are several other similar complaints on this forum which means that they are fooling may customers and I am sure not even a single person has received any gift from this company ever. It's a fraud company making frauds and using people's money for who knows what.

Executive calling from [protected] saying it's happy hours and I will get galaxy s6 if I payed 8, 999. I did the same on 22 Jan and till today they kept telling me that I will get the tracking details which never came. They will give all possible excuses like we dispatch in bulk so it sometimes takes time, we had a rift with our courier partner, sir aaj Kal mein mil jaega.. you are fooling the people leaving no choice for the customer rather than taking the course of law.

Dear Sir / Madam,

I am nikita dandekar from Mumbai.

I got called from Company Name Trip2Gateway.com on feb 2016 first week & the person who called her name was Ms.Ankita Singh, rohit singh, pawan singh and shivani mishra & cell No +91 [protected] & Landline number is [protected] / [protected] about taking their Membership of Rs.11, 999/ & if I take the Membership within 1 hour then I will get Holiday Package for 4N & 5D in India also along with that I will also get Samsung Galaxy S6 Edge as a gift because of some promotion going on at their end.

Since the offer was good I have accepted the offer, then they have sent 1 link to me for payment & I made my payment through my credit card & it was paid to some party name shows as “MOTO_TPSL” after my transaction alert.

When my payment is done I got 1 confirmation mail from them which I am attaching with the mail after that I have started follow up with this company but the answer was never satisfied me.

After 1 week on 19th Jan I have received Welcome kit from them which has only booking form & there browser but not received any Gift.
From that day I am unable to speak to those people or not getting any gift from them.

I have sent lots of mail asking for gift but no one reply on those mails from there end.
I feel the company Trip2Gateway.com is Fraud Company & I request you to please help me to get my money back.

Thanks & Regards,
nikita dandekar

Tripgateway.in a travel company having its office in Noida, its a pure fake company, have been cheating people with various offer which they do not fulfill, many has been a victim so as I. Highlights of cheating this company has been doing :
1) While booking they commits to their clients on assured gift alongwith lowest holiday package and under special limited offer

2) Many people has been a victim of this fraudulent act, people have been raising concerns on various consumer complaint portal

3) The promoter of the company is not been disclosed when approached, the domain registration and contact details updated on websites are the same fellows who are the part of creating this nuisance

4) The company has bunch o[censored]nprofessional staffs working, to name a few Ramesh Awasti, Ashok Sinha, Rohit, Ravindra very poor communication, escape to come on the phone

5) They claim all communication with customers are recorded, but never refered when required to validate truth behind, hence their intention is to take out money from more and more people, and escape some day

Would request to take strict action against them and help spread this further. We want our 100% money back

Website Name : http://tripgateway.in/
Trekocity Holiday Consultant Pvt. Ltd
Corporate office : B-42 Sector 59 Noida 201301
Contact details : +[protected], 692
Domain ID:D9979304-AFIN
Domain Name:TRIPGATEWAY.IN
Admin Name:Rahul Sewaiwar
Admin Organization:Tour & travels
Admin Street1:7950 Westwood Rd
Admin City:Colorado Springs
Admin State/Province:Colorado
Admin Postal Code:80002
Admin Country:US
Admin Phone:+91.[protected]
Admin Email:[protected]@gmail.com

Salesman calling from [protected] by saying his name as Ajay gupta that my name has been selected by agency for offering assured gift Samsung galaxy 6 edge plus mobile if i buy holiday package worth 8999 and executive from company has told that as per govt rules all calls are recorded and on belief i had paid amount..latter on they started deviating from there statement and hence i requested for refund by mail. But since that date given multiple mails but other than verbal assurance regarding refund no mail reply received. Payment date 07. 01.2016, sending regularly mails since 08.01.16... transaction ID for purchase is "[protected]. till now they havenot send any mail regarding refund of the amount

I got a call from this company's salesperson (Ashish) from +[protected] on 6th Jan 2016 and he said that the instead of giving money for advertising, his management has decided to give free gifts to few selected people on first come first serve basis and the gift would be on the basis of buying the travel package from their site. The gift would reach in 2 working days to my place. But its been 30+ days and they keep buying 2 days time from me. They said Ashish is salesperson, asked for his manager's name and contact info but the person who contacted me is Ramesh Awasthi (So called Manager to Ashish) and promised to resolve the issue in 2 days time otherwise my money will be refunded next day. He failed to do so, asked for his manager's contact detail and got in touch with Rohan (Who said Ramesh is not manager, he is lead and I am manager) and promised me to solve this issue by 8/2/16 but no mail or anything from him as well. Today on 9th Feb I called them up again and the next level manager I got is Mr. Surjeet (Operation Head) and got a promise from them that he will call me for the resolution of this issue. Now I have decided to make a complaint with the consumer forum with penalties. If anyone interested to join me please send me a mail on "[protected]@rediffmail.com". Together we can fight better with more proof and can punish them with heavy penalties and opportunity loss. So that they will not at least stop but will be scared of doing such thing to others.

I have booked tour package of ₹ 8999.00 on 7th Jan 2016 through reference from my close relative Shri Hari Om. During booking executive of Trip gateway shri Ajay Gupta said Samsung galaxy S6 Edge will be given as welcome kit as a promotion activity. I purchase the tour package on same day i.e. 07th Jan 2016, transaction ID for purchase is "[protected]". Now executive from trip gateway is saying that we have not promise any welcome kit.i have no faith in such type of company and their commitment . so i mailed to cancelled this trip. Shri Hari Om has cancelled their tour package and after several request and complain they finally refunded their money. I also mailed many times about the cancellation of the trip, but they didnot reply my mail. my contact no. is [protected]

My email I'd is [protected]@gmail.com.
I have paid them 8999 rupees on 29/1/2016. They told in 3 days travel voucher will be received. I am following from 6 days at least for docket no that they have shipped my travel voucher. But they are saying it is in progress. I have no trust if they are doing so late to send vouchers what will be about the gift. Also I am worried about its services for hotels and commitments made by them. 8t is seriously seeems fake because they have only 3-4 numbers and they are sometimes available only.They also not allowed to speak their seniors for escalation.
Raj saxena is missing now who assured me fir the same.

Tripgateway.in — Selling holiday package in the name of assured gift fraud


Salesman calling from [protected] by saying his name as Mr Sandip Tripathi that my name has been selected by agency from IRCTC online computerise ticket and tripgateway is offering assured gift samsung galaxy 6edge plus mobile if i bye there holiday package worth Rs.8999/=.I had made online payment onbehalf of TRKOCITY HOLIDAY CONSULTANT PVT.LTD.sum of Rs.8999/=.My transaction ID was[protected].
My suspecpecion of fraud he said as per govt rules all calls r recorded n on belief i had paid amount..latter on they started deviating from there statment nd hence i requested for refund by mail.
But since that date I have sent several E-mail and talked on lanline no.-[protected] but they are giving only verbal assurance regarding your gift will be delivered shortly & docat will be generated and details will posted via E-mail to you .Hence i am requested to your good office to resolve my complaint either they deliver offer samsung galaxy 6edge plus 64 GB mobile or refund my Payment Rs.8999/=.

pkporwal
E-mail [protected]@gmail.com


pramod porwal
Mon, Jan 25, 2016 at 12:05 AM
To: Customer Helpdesk
Reply | Reply to all | Forward | Print | Delete | Show original

Dear sandip tripathi ji,
i have received voucher noTG-1174.As you have
committed after VOUCHER noTG-1174 you will despatch samsung galaxy s6
edge plus mobile .So please deliver samsung galaxy s6 edge plus mobile
at your earliest.
Our conversation on 09/01/2016 recorded with in which you had
committed that your name is selected for samsung galaxy s6 edge plus
mobile for receiving this you have to buy Tripgateway asia package.
I have fulfill all the requirement as per your guideline pl deliver
Samsung galaxy s6 edge plus mobile 64 GB memory at the earliest.
thanks.
from, :-
pramod kumar porwal, c-9/8, kaps town ship.anumala, tapi( Gujarat)-394651.


[protected] Forwarded message[protected]
From: pramod porwal
Date: Mon, 11 Jan 2016 18:20:58 +0530
Subject: Re: !!! Confirmation Mail !!!
To: Customer Helpdesk

accepted this holiday package.
with regards.

from,
pramod kumar porwal, c-9/8, kaps town ship.anumala, tapi

On 1/11/16, Customer Helpdesk wrote:
Dear Mr. Pramod Kumar Porwal,


Thank you for choosing a wonderful holiday package of 4N/5D Kindly refer
below for the package details .


- This Offer is valid for 04 persons.
- The offer is a promotional offer which will cost you only INR 8999.
- Offer stands valid for 4N/5D for India, Thailand and Malaysia along
with all the taxes.
- Offer can be utilized with our listed resort only and our resort is
increasing on daily basis.
- Resorts list are subject to up gradation.
- Split of the package is allowed for 2 nights and 03 days on one
destination and rest 02 nights and 03 days on another destination for 2
persons.
- Offer is not valid for black out period i.e. Offer cannot be utilized
between 20th Dec to 07th Jan of each year.
- Offer is non transfer able, non cancel able and non redeem able for
cash.
- Offer is valid for 01 year and validity start of the package since the
day of transaction with us.
- Offer is stand valid for accommodation only.
- Offer does not include for Meal and Transport, or any another private
services.
- For hotel booking you need to give 21-30 days prior intimation.


You will get a welcome kit from Trip Gateway with in 10 to 17 working days
in your registered mailing address with us and it will contain a booking
voucher form and for booking you need to fill the Booking voucher form and
send it back in to the given address with the help of given instructions
and call to our customer care executive.Assured Gift as per referral plan
on our website www.tripgateway.in If you have any objections or issue then
please let us know.
Note:- Please call us at +[protected]:30 am to 6:30 pm) or write to
us on [protected]@tripgateway.in for any future means of communication.
The transaction id for your purchase - *[protected]**


You may check available locations, hotels and detailed terms & conditions
at www.tripgateway.in .

Request you to please Acknowledge the email.

Looking forward to serve you



*Referral Scheme :*

Trip Gateway offers a referral scheme to his loyal customers. According to
our referral program our customer will provide us some references (name and
contact numbers of his relative or friend).

Out of them, those who purchase our package we consider them a reference
closed by our (Principal) customer.

After that we will provide a referral gift to our principal customer who
gave us references and they purchase our packages.


Our referral scheme is:


*No. of references closed Referral gift*


2 Travel bag or
sunglasses

5 Home Theater

8 Tablet

12 Mobile phone




*Please note : no exceptions to the above rules will be entertained. If you
have any objections or issue then please let us know within 24 hours after
receiving this mail. Otherwise, we will consider it to be acceptable by
you.*



FUTURE IF YOU MAKE PAYMENT TO OUR COMPANY REGARDING HOLIDAY PACKAGE
JUST CONFIRM BEFORE PAYMENT ON OUR CUSTOMER CARE NUMBER +[protected]
(10:30 am to 6: 30 pm) OR MAIL US [protected]@tripgateway.in.










*Thanks & Regards*
*[protected][protected]*
*Customer Help Desk*
*Tripgateway*
*Contact number : 0120=6500365*
*Email : [protected]@tripgateway.in *
*Website : www.tripgateway.in *



Organisation: Tour & travels
Owner: Rahul Sewaiwar
Owner Address: C 56/5 1st floor maintec Sector 62 Noida
Owner City: Noida
Owner Postcode: 201301
Phone Number:[protected]
Phone Type: mobile :Delhi Bharti Airtel Ltd
Email:

This is a big fraud firm. They r calling customers n offering assured gift in the name of Promotions n after receiving money not giving any gift n not rrefunding money n insisting for usage of hotel package.

Friends beware if starting itself is from cheating then who will belief n go for availing package that will be another harassment/cheating. .

fraud company

Salesman calling from [protected] by saying his name as ajay gupta that my name has been selected by agency for offering assured gift samsung galaxy 6edge plus mobile if i bye there holiday package worth 8999 n on my suspecpecion of fraud he said as per govt rules all calls r recorded n on belief i had paid amount..latter on they started deviating from there statment nd hence i requested for refund by mail. But since that date given multiple mails but other than verbal assurance regarding refund no mail reply received. Payment date 07. 01.2016, sending regularly mails since 08.01.16...

Hariom kumar
[protected]