TVS Motor Company Complaints & Reviews

On 31st october service of my jupiter was done at sabhrawal motors kirti nagar new delhi. At service time a scratch is created on my new jupiter by the employee of sabhrawal motor and after my complaint there is no response by the sabrawal motors. I want to file a complain against them and i also want my jupiter dent free as it is before service otherwise i shall not go at any service center of tvs.

Dear sir my name is birsingh my bike is redeon and I am not sure my bike come pland clutch plate damge but krisana automobile dharuhera and to kunal tvs rewari not responsible for the next time not tvs bike bill date 13/2/2019 and km 10, 000

Today i have serviced my tvs apache rtr 160 bike in a. K. Gandhi, baidhnath square. The quality of service is so poor that it forcing me to choose road side garage rather than authorised service centre by tvs. They simply suggest to replace parts rather than repairing it. Does simple vibration of neutral indicator require replacement of whole speedometer assembly?
They said this to me. Even jerk motion in front disc has not been solved. They said that it will resolve with the period of time after bike running. Even thought i am running my bike from past 2 years.

Please solve this problem other wise your customers will prefer road side garage rather than spending lot of money on your authorised service centre for poor quality.

On 21st october 2019 i had met with an accident.in that accident my tvs apache 310rr bike was damaged totally and at very next day i had submitted my bike to tvs balajinagar pune service center. But none of my insurance is covered. For 15 days my bike is parked in service center. The insurance agent subodh is not responding my single call. They are not treating their customers very well. Every time they are giving wrong information. Please do look at this case. Or i have to take some serious actions against this center.

Dear sir, i purchased tvs apache 200 4v 2.0 special race edition in march 2019, after six months i face a battery problem, i can't use self start feature and due to no kick in it, i have pushing my bike then star in gear so i m in huge trouble, so i contect with service centre but they are not interested at all when i contacted many time the response came from centre and they said to parked my bike in service centre because they said it take 3 or 4 days to utilise these battery issue. Now after 1 week over they didn't contact me not at once, and my bike still parked at service centre with any work done on it. So please tell me what i can do to get my problem resolved and get my bike. Add-ahinsha tvs mahipalpur, delhi 110037

Hi sir my name tokalanaveenkumar h. 4-5-63/1 islampura kamareddy telangana our contract ph/no
[protected]-[protected]
Vehicle rg-no ts18a-4071jupitar classic
Sri sai srinivasa tvs n. H 7road kamareddy telangana his
Sirvice is very very bad my vehicle chamber kit damaged ur service 👨 man

I service my byk tvs apache rtr 160 on 2nd october 2019... Their is only noise in cylencer but after servicing they made a problem in head of the engine... Oil leakage and noise from the head... After that i made one complaint then they clear oil leakage but not clear sound in head of the engine... They again i complaint to the tvs they their area manager made a solution on their mistake i. E. I have to change a 3 part worth rs.2200 by my side... Its not a solution why pay rs 2200 for their mistake... I want my byk as it is before servicing... Means they made a mistakes and i pay money to clear for that...

Hello,

I had booked ntorq drum at your dealer named "kalamkar tvs" at baner road, pune, maharashtra on 08th october 2019. The payment has been made in full however its almost a month without delivery of the vehicle. Neither they are giving any assurance on the delivery date.

I feel i'm been cheated with full amount in their pocket without delivering the vehicle, can you help with a solution on the same.

I can be reached on [protected]@gmail.com for any further queries that you may have.

I purchase apache rtr 160 4v two momths ago. When i bought, headlight doesn't working. After so many complaints and request, service station ready to change the headlight without guareented. After 10 days headlight working off. Now i have to travel without light. Also they didn't gave me original bill and helmet till now.
I complaint lot of time but i didn't get proper response from company.

Dear sir my name is tokala naveenkumar h/4-5-63/1islampura
near pedhamma temple kamareddy
503111 my rg no ts 18a4071
my vehicile is damaged ur service man your service is very bad
sri sai srinivasa tvs n. H 7road
kamareddy 503111 ph[protected]
[protected] this sirvice center is
not respond

I Purchased TVS JUPITER Scooter in January, 2016 which has stock TVS CONTA 550 Tyres, i always maintain the tyre air pressure in correct PSI as mentioned by TVS instructions. But still in 2019, without even crossing 8000kms run the tyre started cracking on the side walls which clearly shows it quality defect.

Overall the tyre is in good condition with good wear levels which shows that tyres are maintained well but the crack on sidewall in such low run is clearly because of TVS Tyres quality issue.

Kindly reslove my issue.

Regards,
Naman Verma
Contact No. [protected]
Email id - naman.[protected]@gmail.com

- [ ] Absolutely pathetic service centre! They took s completely fine vehicle (TVS RTR Apache 200 4v Reg No. MH12PL-8188) and blew it up to kingdom come! I bought my vehicle in pune and had multiple services done with no issues whatsoever. I recently moved to bangalore and my vehicle was due service so I gave it to TRIJAL TVS SERVICE at hope farm, whitefield road since it was close to me. They first called me and told me rear brake pads needed changing which I agreed to but they also took the liberty of changing brake oil also of front brake without my consent! And they billed me a total of 2090! The highest that I had ever seen. My service bills never crossed 1, 200. And it’s just 2 years old. They had all kinds of b.s charges on it. When I argued they made up something random and also told me parts are expensive in bangalore compared to pune. Doesn’t make any damn sense. I still put up with it and left with my bike. And lo and behold! Three days later I was riding back home at 11 pm in the night when my vehicle stuttered and totally failed to work. I had to push the vehicle trying to get it to work and after a great peril I reached home. The next morning I took it back to them pointing out the issue. They told me they’d need a few hours to figure it out and I think giving it to them was the worst mistake of my life. Few hours later they called me back saying the magnetic coil which charges the battery had gone bust so I’d have to pay 2.5k. I asked them how could magnetic coil stop working exactly three days after service? Didn’t they see it during SERVICE? Isn’t it what they’re supposed to do? and it's only two years old bike. Upon arguing they figured out I knew a thing or two about bikes so they suddenly told me that we checked your service history which is fine and they’d cover it under warranty and that will take few days. Very weird I thought. I agreed. A week passed by but there was still no word. I called them up and to my surprise they said they changed the magnetic coil but the problem was still there! Apparently even the rectifier had gone bust so they had ordered for it. I said how in the hell is that possible?! What kind of mechanic works on a bike cluelessly without knowing where the problem is?! One day it’s one part and the other day it’s another?! I felt really suspicious of this service centre so I decided to pay them a visit. I had a heated argument with the service engineer and the supervisor both but they refused to agree to anything. In the end they convinced me that the rectifier would come the next day and the bike would be absolutely ready and they were confident that the bike would work with the new rectifier. I gave them a day’s time post which I said I’d be taking the bike elsewhere and complain to tvs. They must have got scared so exactly an hour later they called me saying to keep the customer’s “happiness” they reached out to another service centre and sourced the part “just for me”. I went in there very suspiciously and picked up the bike. Everything was fine but only for one day! The next day it stopped working! Again! I called up the service engineer and yelled at him for taking a week and not doing absolutely anything!! He defended saying he cares about perfection and I was offensive! How the hell is this perfection?! He took a week and did not do jack ###! And to defend themselves they had taken a picture of the bike being repaired as well. Why did they have to take a picture of the bike being repaired and randomly? It was taken to defend themselves. I just took it to a local mechanic here to find out what’s wrong and I’ve been informed that the battery has been replaced with a damaged one!!! As before service never got any issue with battery or any other particular parts. This is just unacceptable!! A reputed company service centre stealing parts from a bike?! How are these guys even open for business?! These guys should be taken to court and tvs should be held accountable for letting such guys service vehicles! Now how do I get justice for what has happened to me? I love my bike and for promptly giving it to company service station it’s totally ruined! My bike is never going to feel the same after this abuse!!

And I'm also keep calling Tvs HELPLINE but no any solution yet from there side.

Very very poor sales. Registration regarding due to my vehicle purchases july 2016. But registration card today till date registration card not provide. Only govt number palate provide.
Plz look into the matter.

Kindly provide tvs ceo concern contact & email id provide.

I am really disappointed with the milage of the scooter jupiter which i bought a month back.
I have to fill the tank full for about 3 times in a month for only 6 km of daily drive. Even when i never crossed economy limit.
The scooter company assures atleast of 50 kmpl milage in city but what i got was less then even 30 kmpl. If anything is wrong with the scooter i want it to be replaced. Because it's company's fault of not delivering what they claim.

I purchased a tvs sport on 13/10/2019 from gk tvs, mayur vihar phase-iii on cash payment. Issue is, yesterday i received a message from gk tvs regarding collection of no. Plate but when i reached the showroom then presented person started arguing. He said our drill machine is not working. I said it, s your responcibility to inform the customer do not come until your drilling machine broblem is fixed because the customer doesn't have enough time to come at your showroom again and again for no plate. And another issue is i don't receive proper invoice of payment. Only delivery challan issued me. Please do the needful and revert me as soon as possible.

I completed paper work formality on 17th sept but i had to followup and call to get the number passing from rto and i got number on 15th oct.

But still dealor is not providing number plate as he told due to rule change it will come from rto with printed number.

We still have vehicle without number plate.

Very poor and frustrating service.

Thanks & regards,
Jitendra soni
91-[protected]
+91-[protected]

There is sound in rear wheel of my TV's jupiter and not yet replaced the part for more than 20 days on the plea of non availability of spare part.I have attended so many times to the work shop of TV's company situated at the station. But no response by the work shop i.e Kishore automobiles Ainthapali, Sambalpur.I have also contacted so many times to the manager.But no spare part has been received by him.

Dear sir/madam,

We are writing this mail with very much regret, as we repeatedly facing problems. We own your tvs xl100 heavy duty i touch start (Self-starter) vehicle and we have not satisfied with your service provided by your dealer m/s. Ashwa tvs located at banashankari, as we had been facing battery problem they have taken for replacement second time but even after 15 to 20 days they have not replaced it. Even after with frequent follow up, but i had never expected this kind of service for your premium vehicle. Solve these problems immediately.

Hi arvinder singh this side, i have given my scooty for service on 11 oct2019 and scooty self was not working, so they said battery need to be replaced.
So its 23oct2019 and still i havent got my battery replaced. And people there are just making us fool by saying that battery will come on tommorow. Please look into the matter.

I am highly disappointed for the first tine with tvs services. When i gave my red jupiter for service, i dont know what the hell they did that after coming out of showroom, the petrol pipe droped and petrol started leaking. After making it from other garage, going some way far, it again started leaking. Going in garage once again said they have not locked the petrol pipe and they only can do it again. Next day i had to go again to showrrom wasting my time and more than 500 rupees for that.
Washing of my vehicle is still remaining. They are just giving dates to come back again. Are we only free for this? Before my eyes, i saw the water pump working and then i am being said water pump is still not working. Mere lie before my eyes itself.
I need a solution for this. Or i will escalate this to the highest level.