TVS Motor Company Complaints & Reviews

My scooty up-80da8461 repaired at asian agencies, jorhat assam for engine starting problem. Cylinder block, piston, cam chain, clutch shoe, adjuster, valve changed. Deposited my scooty at the service centre on 04 aug 19 and collected back on 07 aug 19. I have paid ₹5693/-. While coming back from agency scooty stopped on the way. Had to push the scooty to my residence. Again pushed the scooty all the way to service centre (9km) on 10 aug 19. I feel my scooty being experimented and i am being cheated. Please intervene why my scooty's problem is not being resolved.

I am ad. V varun p katkade from parbhani maharashtra i have purchase apache 160 rtr 25 aug 2017 from nikhil auto wheels dealer after 1 st servicing bike chain sound problem has been started still i have facing same problem. My bike last emi finance date is next month. Dealer service mechanic was told me that you have to change chain box kit. Within 2 years this type of problem which i had faced its not good deal with tvs.. I have 15 years user of pulsar dtsi 150. But i have purchase tvs only because of feature. I am not happy with tvs. As soon as possible solved my issue. Otherwise i will take legal action because i was spend 1 lac 20 thousand for this bike.
Kindly i have request you to solved this trouble or do as you can.
Ad. V katkade varun
Parbhani
+91 [protected]
Maharashtra

I have purchased jupiter and it is having startup issue since i have purchased it, had a word with customer care to replace the scooter, as it is under warranty, but they said we can not replace it and when we handover the scooter it was in ok condition, now my question is that do you have any provision where customer can take 3/4 days test ride before purchasing same bike/scooter (Pathetic response).

Today, 3rd time i have given my scooter to service centre for same issue. Service centre engineer fix it for the period of 2 months and after 2 months over scooter start giving startup issue. Not sure whether tvs service centre engineer are well trained or they just giving temporary solution and waiting for warranty expiry date, so that they can charge more money to me to fix that issue, which they can fix it under warranty.

I will request tvs customer care to have look into it and fix the issue permanently, as this scooter is used by my wife and yesterday due to this problem she has to push the bike around 3km.

Scooter has been given to yash tvs service centre, wraje, pune to fix the issue permanently. Kindly do follow up with the service centre.

Hi madam/sir,

I'll always prefer and driving tvs branded motorcycles since 2011to till now, as an indian brand i really proud. I own 2011 star city, an awesome bike. Last week monday booked radeon purple colour, same got delivered on friday with registration. I love the bike's engine, exhaust note everything, later the things gone worried. The showroom peoples were really supportive, they filled up with 1ltr and i filled 5ltrs of petrol on friday. Upto yesterday, the odo was only 191kms, with 1ltr of petrol remaining. Returns mileage of around 38.3kmpl. Got running cutoff 15times, as an engineer of myself, i opened tank cap and closed it, then the moment it started, so i concluded there is problem with tank cap and air lock issue. After day by day, the fuel level reduces and noticeable. Finally noticed petrol leaking in top of tank cap. Shocked and went to vs tvs showroom, shanti nagar, hosur where i purchased my bike. They taken the bike for service. Hope they will change the tank with new one unless rework it. Its a major issue. Pls kindly consider this as a consumer complaint, acknowledge it and resolve the problem completely with mileage checking.
My vehicle no: tn 70 ac 0300
Name: nagarjun m
Phone: [protected]
Hosur-635109
Pls refer the attached file for your reference.
Within 4 days of delivery, the bike started fault due to manufacturing defect. This is serious issue, mileage of 38kmpl, pls change the tank with new one and deliver it after mileage checking.

Dear sir,

I recently bought my new apache rtr 200 4v race edition 2.0 they (Shree leakshmi automobiles dombivli easy) didn't give me the manual and necessary documents till now.

And other side after passing of vehicle i have gone through accident have 0 debt insurance i have given vehicle on since last 12 days your authorised service centre has no priority for customers.

They give the false commitment and didn't give systematic information or procedure

Please take it in a high priority and solve my issue (Mh05ed0463)

Thanks & regards
Hariprasad nair
[protected]

I had purchased a TVS NTORQ 125 Disc Matte Red Regd No KL-18-V-8972 Engine No AG7GJ2405782 Chassis No MD626AG78J2G65102 from Top Motors, Kannanchery, Kozhikode on 08 August 2018.

It is highly regretted to mention that the performance of the vehicle varient was absolutely disappointed.

The vehicle has been admitted in the service centre for repair six times due to break down since it's purchase even before completing hardly one year.

Now the vehicle is again kept at home due to starting trouble since last two days even the vehicle was serviced on 02 August 2019.

In view of the foregoing, may I request you to look into the matter and arrange to replace the vehicle or advice us on the same immediately.

Hello all,

Currently i have apache 160 4v black dual disk, chassis no - md637ae70j2k01061, registration no - dl9s bs 2717, bike run only 6000km.

I purchased an apache 160 4v bike on 31 oct 2018 from dynamic motors pvt. Ltd. (Address: a15, rajapuri main palam nazafgarh road, opp. Sec-5, dwarka, new delhi 110059).

In dec 2018, the bike did not start, so i have to call tvs roadside assistance, the person came from the tvs and said, the spark plug got carbon so bike was not able to start, at that time bike run was only 100km.

Then in june, i was on the way to my office, the speed was around 40-45 km/hr, the bike sudden breakdown while running. I saved myself from an accident due to this sudden breakdown. Then again i had to call tvs roadside assistance, their person came and diagnose the bike and said we have to take the bike to service center. After one day, they said we had to open the engine and change the valves, the bike run was 4495km.

Then again in the month of july, when i was on highway, speed was around 60-70 km/hr, the bike get stop while running. And i got lucky by saving myself from a major accident. Then like always the same story, i had to call tvs roadside assistance, their person came, inspect the bike and took to service center as he was not able to fix the issue there. The service center said you will get your bike day after tomorrow and when i got the bike they said there were spark plug and electronic component issue. At that time bike run was 5700km.

Contact with the tvs customer support team in july via mail and they said to come to service center. From my busy schedule, i took the bike to dynamic motors service center. The manager mr. Raghav said you keep the bike here and we will thoroughly diagnose it so that you wont face any difficulty in future. They returned the bike after 3 days and assures that there will be no issue further.

Then after 2 days, when bike start making interrupted sound and start giving issues in acceleration, i took the bike again back to service center. This time they keep the bike with them for 3 days and again they had to open the engine and change the piston of it. The bike run was 6000km.

I left the bike at dynamic tvs service center on 31st july 2019, as i am frustrated with this faulty product. This bike is risk full for life as i got saved by accident 2 times with this bike.

If i am paying 1.4 lac, i am expecting a reliable product.

So, i don't need this kind of bike. I cannot tolerate this bike anymore and will never ever recommend any one to go with tvs brand or apache bike. This is my experience with tvs apache 160 4v.

Hello, i am using apache rtr 160 fi 2009 model and from last couple of months it's not starting due to fuel pump and injector issue. And j have visited 2 3 service stations and none of them is having some of its parts. Right now my vehicle is in oceanic motors ahmedabad and they said company itself is not having the related parts. So does it means that tvs bike should be scrapped out after some years because company don't have parts of that. My bike details are as follows.

Chasis no - md634le5392b05944
Reg no - gj03cm4312
Address - b/1, 2, 3 devanand avenue, drive in road, ahmedabad 380052

Please do the needful.

Jupiter gadi sunday ko band padi thi is ki complements ki Technishion ne shamko dekha magar gadi lift Nahi ki complent no is TVSM [protected] a k gandhi service bahot kharab hai muze dusari new gadi di jaye.a k Gandhi service center ke paas Technishion Nahi hai isliye 3 din se New gadi bahar padi hai.difectiv gadi bechke servic bhi Nahi dete.1 ghantey ke kam ke liye 3 din ho Gaye magar ab tak gadi lift Nahi kiya. Log Activa lene ke liye bole magar acha samazkar ye gadi liya

I have purchased TVs ntorq 10 months back at MGMotors, Tambaram. Last month onwards I have getting battery problem continuosly and complaint the same to MG motors but no response from the dealers for getting the new replacement..vehicle no TN11AH6288.. also we face lot problem with the Agency not given proper responses to the customer..kindly help me to clear the issue at the earliest.

I've complained about my bike's problem (Heating issue) here in dharan. Then in tvs website. They do called me but not to solve my problem but to disturb me. They are just wasting my time saying they will solve. Now i am totally confused what to do. And to whom to ask for compensation for loss i faced due to my bike's heating issue. Is there someone who protects me when if my bike caughts fire??

Regarding the service given by the Authorize service Engine rust quality to bad, Broken front panel in first service,
3rd Service story
2ltrs petrol half a tank when given for service
auto toded from home because of wire issues cut . dealership empty Ed the petrol
all over I have to push the bike in rain till petrol pump spoken to lady advisor given a big smile when said petrol empty...very bad service truley
Pic send of bike engine n front panel ...
Check it out.

Dear sir,
Name - jayhind
Alternate contact number: [protected]
Chassis number: md626eg4xk3d35406
Engine number: eg4dk3401454
Registration no: dl5sce1411
Purchase date:[protected]
Kilometer run: 02950
Date of last service: 11/07/2019
Vehicle serviced by : dealer
Servicing dealer: sd tvs, dilshad garden
Vehicle : tvs jupiter

First service k 1 month bad scooty mai self or horn ki problem start hone lagi thi. Mai sd tvs dilshad garden pe dekhne ky liye gaya toh service me bole 2nd service ka time hogya hai or battery ki problem hogi dekh legy. Service ky bad maine pucha problem kiya thi bole battery down thi. 100 kilometer chalne ky bad self or horn kaam nhi kr rhe battery fir down hogyi. Mai 17/07/2019 ko waha gaya or check krwane ky bad bole ab problem nhi hogi wiring cut thi. But kuch din bad self ki problem fir start hogyi.

Tvs ashwa motors, banashankari bangalore is the worst tvs showroom ever. I have given my two wheeler for some repair a month back. And no information regarding that. Hopeless people. Basic courtesy to inform the ward regarding the status of the repair has to taught to these people? If you can't provide customer service kindly shut down the showroom.

My bike tvs apache rtr is for service. Service man tell me for 2 hour but after 6 hour my bike is not service. He tell me for extra charge. He take extra money from customers. I come for service 60 km of distance. But not give good service. My name is vikram kumar. My mobile no [protected]. My bike no hr 24aa6544 in bansal autos dawali road sirsa haryana

Hi called pick and drop for regular servicing for my tvs wego and after servicing also its giving me same issue. When i called mechanic he simply said i will come to check. But he didn't came. Is that the service provided by pick & drop?
Do i get any help here?
Service center : - kalamkar tvs | tvs dealership | hadapsar
Address: indraprastha building, shop no. 1-4 fortune estate, west, near akashvani, hadapsar, pune, maharashtra 411028

Note : this issue coming again and again and no fix found for this.

Hello,
I took a tvs victor bike that has just happened for 1 year and despite this, i had to face a lot of problems in this new bike

As the = bike gear stuck / problem in gear shifting. / problems in bike wiring system / many more problems

And with all those complaints, i went to the service center of tvs bike, where i did not find any solutio of these problems and i repeated the same problem on next service and even after telling me this, he did not give any solace to my problem and troubled me quite a lot.
So please repair my bike properly.

Name - yogesh kumar
Date of incident - 7/5/2019

I have purchased TVS APACHE 160 FR 4V on date 09/07/2019. Engine number is CE7DK2706838 and from the next day only braking issue is felt. I had went to the service center(ANSARI TVS MAU, ), they told it is in good condition but after 2-3 days the ABS light starts to glow and front brakes stops to work. Again i went to the service center (ANSARI TVS MAU, )and got bad response from Ansari Tvs MAU-275101, they kept my bike for 3 days but nothing was done and no proper response is received from them.After that i registered a complaint on tvs customer care (Comp. No.-141748) on 25th, but nothing is done till date, worst service of TVS motor, they only have to say wait and wait, i don't know how much i will have to wait. shame on tvs. If you can't provide proper service kindly take your bike back. worst service.6 days no response.

Hi i m barath kumar,

I am purchased jupiter classic 2017, tvs sbm moters kolathur branch,

I have closed the all finance from last 2 months before itself, but still i didn't get any rc book confirmation form tvs team, i went and asked lots of time to chennai head office and branch also no one is not responding properly but now they telling sir your rc book missing so will send it after 3 months and all, now my bike got accident police will asking original rc book, what shall i do... I am asked mrs. Sumithra and munish (Manager) but they are not responding properly

With the deepest regret i am writing this to inform you that, my vehicle met with an accident and we went there in the trichur tvs, gossayikunnu, kuriyachira, thrissur june last week. We replaced the part and paid the money at that time. As per the confirmation from mr. Sudhir (Works manager) we went there to claim the amount after 10 days. But that time the money was not ready with them and he asked us to come next day. Like wise we visited your showroom more than 5 times. But we were getting same reply from him and today also we contacted him. He was talking over phone so arrogantly as a customer which was really unbearable for me.

All knows that customer is the king, please taught the same to your staffs.