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TVS Motor Company Complaints & Reviews

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Last updated Mar 27, 2024
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TVS Motor Company Phone Numbers

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1800 425 2077
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808
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+91 44 2827 2233
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414
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+91 44 2825 7121

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TVS Motor Company Head Office Address

Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India
600006

TVS Motor Company reviews & complaints page 119

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Address:Ernakulam, Kerala

Hi,


I would like to register a complaint for the bad customer care service that i experienced at tvs mahindra, maradu office, kochi. I was not expecting the customer service to be in such a degraded shape for a reputed mnc like yours.

I booked a vehicle (Xuv 300, w8 (O) p) 25 days before from saudi arabia, where i work, so that i could give my family a surprise on my short vacation of 7 days. I paid...
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Praveen Sanjeev
from Mumbai, Maharashtra
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2% extra pay on ntorq

Address:560015

I wanted to buy tvs ntorq bike using my debit/credit card in bridgestone rajajinagar. I was been told that if we use debit/credit cards then we need to pay 2% extra on total amount. Means i need to pay 1660 approx extra as bank charges. I want to know what is happening and why this is charged to customer.. So i decided not to go for tvs as they are looting people in these manner. Pls look into this and address the issue at the earliest....
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Neeraj Sharma1974
from New Delhi, Delhi
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defective engine in new apache rtr 160 bike

Address:Hasanpur Road, Sambhal, Sambhal, Uttar Pradesh, 244302

We purchased a new Apache RTR 160 Bike from TVS Motor Company through Authorized Distributor " Qamar Traders, Sambhal" on 10th April 2019. A abnormal noise has started came out from Engine. We informed to Distributor and TVS Motor Company both, but no response. After one month they responded and call bike for noise checking. They opened the complete engine part by part without confirmation. And it's lying open from 10th May 2019 at distributor...
+1 photos
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Bapusukamal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

engine oil

Address:West Bengal. Contai. Ramnagar

Dear. Sir
I have a tvs auto king. When i go to service my auto (Subha auto). Ther are force to me local engine oil (Make). Then i told to him give me genuine engine oil, they are told to me, genuine oil (Tvs) is bad, and local engine oil is best. They are cheat us. I contacted there main dealer they are not step my problem. So i request to you solve my problem please.,

My contact no ([protected])...
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S
Suraj Barot
from Nashik, Maharashtra
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front suspension oil leakage

Address:105, swagat recidency, D.P. raod, kothrud-pune, 411038

Hi,
I have purchased apache rtr 200 4v in july 2016, and now in this sort period of time i'm facing oil linkage in front suspension, very disappointed with tvs build quality after spending so much bike prices.
I'm a it person and i'm just using my bike to go office and back to home, no off roadings. My per day running could be around 15km in city. Total bike running is 8000 km and in this much kilometers of running the bike's...
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A
Abhiindia11
from Mumbai, Maharashtra
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documents issue for bike

Address:Village & post mehnagar dist azamgarh up 276204, Azamgarh, Uttar Pradesh, 276204

Dear tvs team,

My name is subash chadra seth from village - mehnagar dist azamgarh up.
Sir i have purchased a tvs bike model no tvs star city + before 5 month ago but still i have not got any official documents though your authorised agency (Shreya tvs auto sales). Also still my bike registration is not done to till date even insurance documents is pending now..
Sir i told to your agency concerned several time...
+1 photos
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N
Nalini G
from Mumbai, Maharashtra
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ntorq 125 issue from day 1

Address:560058

Hi team,
I purchased tvs ntorq 125 today (09.05.2019) from namana motors, sundkadkate, bangalore. Am facing issues already like break is stuck. At around 10. P. M trying to take vehicle to go home it's not moving. What shall i do? Whom should i reach out to. Why was the vehicle was tested?

Since it's having issues right from start i feel very bad and cheated. Not even registration is done. Please help. I am going to...
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T
Techie Gamer
from Raipur, Chhattisgarh
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tvs apache rtr engine overheating too much after riding for 3-4 kilometers.

Address:New bus stand rewa, Rewa, Madhya Pradesh, 486001

I bought an apache rtr 160 rv from local showroom and the next day i went to showroom to address some problems in it and engine overheating was one of them... The said it will get fine but now even after 1st serviceing the problem is there and mileage has dropped drastly moreover the problem happens after riding 3-4 kilometers even if you ride gently below speed of 50
I complained many times but the showroom isn't taking it seriously...
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M
mistrbav
from Kodinar, Gujarat
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complaining about worst service and quality of vehicle.

Address:Vadodara, Gujarat, 390002

Before 6 months i brought apache 160 4v from the 1st service i am having problem like problem in gear shifting, problem of noise in brake of wheel, problem in fuel tank cover not properly locking, i went to auth. Service station but i didn't get proper solutions of the problems. I don't expect this type of service after paying 1 lac for this product....
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P
Palakbhai
from Ahmedabad, Gujarat
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rtr 200 2.0 chassis problem

Address:G-99/1184, Shivam Apartment, New wadaj,132 ft ring road, 380013

Tvs motor company — bike chasis problem

1 review
Ahmedabad gujarat se
Panchalbhai
Respected sir, i have bought tvs apache bike from tvs agency manav mandir ahmedabad billing by ocenic tvs motors the bike has alignment problem & its bow down right side while riding due to chasis fault. I made its complaint every month after purchase times to agency & informed to head office too. But mechanic tried 3-4...
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V
from Mumbai, Maharashtra
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mileage of tvs victor

Address:Vadodara, Gujarat, 390024

I purchased tvs victor on 23 jan 2017. Initially the mileage was 65kmpl against 76kmpl as claimed by company bu now it is only 50kmpl. What is this? Surely tvs victor has disappointed me. Now i m thinking of buyung sone other bike. So either provide some solution or i will go ahead.

Name:vivek kumar
Address:vadodara gujarat
Mobile:[protected], [protected]...
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M
Mayankkhare17
from Bansi, Uttar Pradesh
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worst battery quality (exide) used in tvs zest

Address:Bhopal, Madhya Pradesh, 462032

The vehicle was purchased on 18th april 2018

I would like to bring a service-related concern which is in your interest.

I had purchased tvs zest (Fiber) on 18th april. Following a proper service cycle, i’ve been deeply disappointed the way your dealers at kohinoor motors and bhopal motors have dealt with the issue.

Within 9 months of my purchase, the headlight of the vehicle stopped working....
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N
Nihit Mhatre
from Murgud, Maharashtra
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tvs apache 1604v dual disk

Address:Andheri Mumbai, Mumbai City, Maharashtra, 400093

I purchase tvs apache 1604v abs dual disk before 1 month from tvs authorized dealer shri sai tvs (Airoli navi mumbai) he give me faulty bike.
1. Gear shifting issue in bike, i'm not able to put neutral. No solution provided yet. Shri sai tvs dealer said our dealership discontinued by tvs so we can't help you.
2. Rear break caliper not working from first day itself, r k tvs service centre airoli told me that they will cover...
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M
Mehakchawla1
from New Delhi, Delhi
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im complaining about tvs apache.

Address:2d/89 nit fbd, Faridabad, Haryana, 121001

I m the user of tvs apache today i gave my bike for service to om motors i/b, 198, ground floor neelam bata road& i specialy mentions not to change filters and spark plug bcoz few day later i made a change of that products. But after mentioning they cant take my words serious and make a change of that products. So after service i request them to remove that parts bcoz my products are well before so they talks roudly and one the worker or...
+1 photos
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K
KaurHarjeet
from Noida, Uttar Pradesh
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rubbish service

Address:GK. Motors Pvt. Ltd, 404 Patparganj, Industrial Area-110092, New Delhi, Delhi, 110092

Hi team,

Mujhe nahi pata aap meri complaint enter karenge ya nahi and hindi mein isliye type kar rahi hoon because aap log hindi language mein samajh payenge..

Meri scooty hain tvs zest mene vo claim ke liye request dali thi, claim no. Hain-mot08634702. Mene apni scooty (Gk motors pvt. Ltd. 404, patparganj, industrial area-110092) yaha di date-12-apr-2019 ko di thi vaha par ek hain mr. Sanjay unhone mujhe puri...
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Shahadat H. Shakil
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battery warranty

Address:62, Momin Road, 4000

I bought a tvs stryker 125cc bike in november 2018. Installed battery was dead, many times i asked to replaced or fully repaired. They didnt listen. Always change the battery water and charge. After two days battery again dead.
But finally they took my battery for replace in march 2019. They asked me to wait 15 days. After 20 days i didnt get any response and i called. Today is 55th day and i still dont receive my product.
I...
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A
Aryan Dudhoria
from Bengaluru, Karnataka
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complaints about new parts after accident and build quality

Address:Tvs showroom bhaddrappa layout branch, 560092

When I bought my scooter it was in good condition after my accident I'm facing problems
1.suspension
2.loose parts
3.left rear view mirror
4.screws are loose
5.headlamp dome making sound
5.rusting
I'm not satisfied with the service provided by PRAKRUTHI TVS branch bhaddrappa layout...
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Lokesh Kokku
from Mumbai, Maharashtra
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service center cheating by changing working parts

Address:Korlagunta, 517501

We gave our accident bike scooty pep plus to service at tvs showroom venkatagiri at the end of october 2018. At that time srinivasa tvs tirupati are the dealers.

The mechanic changed evry part of our bike (Even though old parts are in good condition). When we gave this bike for service he didnt even give us quotation.

At the end billed us 18000 rs which we payed not knowing that we have been cheated.
br...
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J
jeetenpoddar
from Bengaluru, Karnataka
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vehicle sold has manufacturing defects

Address:PRAKRUTHI TVS, #1, JALAHALLI CROSS, NH-4 , TUMKUR ROAD, BANGALORE- 560057, 560022

From the day one i have purchased (On 5th dec 2019) the bike i am facing lot of issues like battery problem, self start issue, kick starter problem, engine sound, vibration issue when i am riding the bike its not going above 30 speed and service issue with the dealer, they are not responding properly. Their service employees are very careless and making fool to customers. I have been their 100 times within this short period of time. I am...
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Address:C-50, Begumpur Extn. Opp. Rohini Sector-22 New Delhi-86, New Delhi, Delhi, 110086

I have purchase tvs apache 200cc in march 2017, having 5 years warranty

There is engine oil leek

I have visited your rithala service center, they said repairing will be having service charge, but this repair is under warranty period.

Please help me in this regard and resolve this issue as soon as possible
I will be very thankful of yours....
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