TVS Motor Company Complaints & Reviews

The above model vehicle no. Mh12qu3364 was delivered on 22/08/2018. The fuel gauge is not indicating correctly since delivered. The complaint has been brought to the notice of your dealer 114/5/6, pushpa heights, next to mhaske petrol pump, alandi road, kalas, pune, maharashtra 411015, many a times but of no avail. They are neither providing complaint register nor attending to replace the same. It is high time to brought to the notice of your knowledge after waiting for six months. Please take immediate action on the dealer under intimation to me.

Hi,

I have purchased a new apache160 4v in august. After driving 300 kms my bike front and back disks are giving a squeaking sound. I have done this complaint multiple time during my first, second and third free services. Apart from this couple of times visited the service centre for this issue. Tvs service centre guys in bangalore tells this is not a issue at all. But it is really annoying to drive my brand new bike with such a disgusting sound while braking. Really tvs has to do some thing about it or replace my disc brakes since my 2 wheeler is under warranty. Now am feeling very bad of opting a brand new vehicle from tvs leaving the proven bikes from other brands. Tvs has to do some thing about to resolve my issue.

Regards
Jagan

Hi, my name is shantaram revankar from goa, i had purchased rr310 on 16th august 2018 n have ride it around 4000 km. Last week while travelling to my native, the bike went from a small pot hole on the main road of goa to maharashtra...in which the mag wheels got a crack n the air pressure went out in seconds by which i would had a mjor accident, only by gods grace i was saved... I just have to ask the tvs motors company, what kind of mag wheels have ull give for it, in which it has cracked down... Its a risk to our lifes ahead to buy such kind of bikes of tvs in future. When i had called the dealer "thaly motors" after the incident, but they directly told me that i wont get any warranty for it...
As on my after the incident nor my tyres got damaged, nor my bike got damaged only my rear magwheel got damaged... How?
Its beacuse of the low quality mag wheels...
Please sent me i[censored]ll will give me a replaced rear mag wheel under warranty or no..
My rr310 bike is kept in thaly motors, porvorim goa
My email address is milind. [protected]@gmail.com.
Will be waiting for ur reply..
Will wait for your best answer..

The worst motor selling and service centre at thiruvarur. Right from the sales person, manager and supervisors no one is honest in the thiruvarur bharat auto agency. We bought a tvs jupiter during deepavali 2018. It is feb 2019. The complaints on the scooter are not addressed yet. So many phone calls showroom visits, all brought the tension over head. The worst ever showroom service experienced. I am not sure if the tv's company or the bharat agency headquarters is really going to address the irresponsible service provided by the thiruvarur bharat auto agency. There was a scratch in the panel when the jupiter was delivered. After so many follow ups and showroom visits, they changed the panel. But that resulted in breaking the rear light and some other welding scratches on the panel. Shown that to the mechanic and supervisors, they keep on saying that items are ordered. It's been 2 months, no one has responsibly replied on this. It is like a misfortune to buy a bike a thiruvarur bharat auto agency. Tvs is known for their after service. But this appears to be not proving that. Wonder if tvs is aware of this. Very disappointed after purchasing a bike from bharat tv's agency thiruvarur. Worst of worst! We have wasted our time and money visiting this tv's service agency many times. I would appreciate if it will be properly addressed by tvs or bharat auto agency.

I m a resident of indore city.. I bought tvs jupiter on 8 july 2018 ie sunday from ahuja tvs a-1 vishnupuri near bhawarkua square a. B. Road indore.. I had asked if the service center would be open on every sunday.. And they said yes.. Then only we took the vehicle.. Bt today when we went, the service center was closed.. And when we asked about the complaint register they didn't gave us.. And said we don't keep complaint register.. All other showrooms in indore or everywhere in india are open on sunday but this showroom was not open.. So it was very unconvinient for me.. So please register my complaint.. And please do take action..
Vehicle no:mp09 um 6308
Name:nitin jain
Contact no:[protected]

Tvs motor company — start problem in jupiter classic new

1 review
Mo motilal soni on a june 18, 2018
Submit a complaint
Hello sir

I had purchased tvs jupiter before 6 month ago, in starting it works good. But now self start not working, and kick also not working.

Please solved my issue as soon as possible or replace my scooty if you are not able to find the issue. Please take hard action on it for this critical issue. I choose tvs jupiter classic first time that's was my life biggest mistake i think. If my problem not solved i will give negative reviews by proof so any other person can not choose jupiter

We gave our ntorq scooter (Tn07 cr 5981) for first service and after we got delivered from service center my scooter stopped automatically if we accerelate above 40 and they took half an hour to deliver our scooter. Apart from that they dint even sign on the service checklist while delivering the scooter. When we called to complaint center, no response from them

Even when we got our new scooter ntorq delivered on jan 16th 2019 at morning 11.30 and they haven't checked the indicators lights were working or not. After the delivery we found out that the indicator wasn't working and we took it to adyar showroom at 1.30pm on the same day, they took two halfhours to fix the indicator and there was no proper response from anyone who were working in the showroom and we were sitting in the corner like an idots without any clue. Again i complained to their customer care service, there was no response after my call.

I don't know that because it's a scooter they are not give # about the service or what??? If we would have bought expensive bike from their showroom means i hope they would have given royal service to us.

Pleaase take immediate action. Otherwise you will lose loyal customers like us.

I have purchased tvs jupiter last year. I got defects in steering position. I have complaint during servicing about steering is not straight but still they had not taken matter seriously and still steering is not straight. It's dangerous for us in driving. Both service centre couldn't bother. Please clarify my issue

Tvs jupiter
Vehicle no cg 07 bl 2241
Dealer : riddhi siddhi tvs
Khubsoorat bhilai

Recently brought a tvs ntorq from chickmaglur i ordered is about a week ago i was willing to exchange my old scooter they agreed giving me11000 on the day of booking but on the day of delivery they refused to pay 11k and after long argument they settled for 10k the seals person was so rude on us and after all that battle they gave us the scooter which was not even washed properly it was all derty and it no were looked like a new scooter and try didn't even told any thing about the service and the functions of the scooter and it's almost been a week they not even gave us the tp number too overall it was very bad experience buying your scooter i don't think i would likely suejest any one to buy from them

Dear sir, i gave my zest for 4th free service on saturday. They promised to deliver the next day. Then they said there is a problem with washing motor and the bike will be delivered today at 6pm. When we went at 6, the bike was just taken for wash and was delivered only at 6.45pm, after many chase.

Only compliant we have was self starter defect. Unfortunately, it wasn't attended. At the show room, we had to kick 8 times to start. When we enquired about it, they said by mistake they didn't attend. I don't know what did they really do for 3 days.

The vehicle was bought on 8.2.18. Exactly after 1 year we got into this problem. Varsha says that battery is warranted for 1 year only. Since we have exceeded by few days, we need to pay. It is completely unprofessional and unethical.

My contact number is[protected].

I had baught bike from harsh tvs yamuna nagar star city+. From the 1st day this bike has jerking problem. When i used to put in 1st gear bike do big jerk. I comlaint too many to tvs agency in yamunanagar. But no body care. I advise everybody dont buy tvs useless bike. These bike tottly waste of money. Once they grab the customer after tht no customer service.

Difficult to pay emi
Worst app
If we go to airtel app doesn't receive money. First they said signature mistake that also they didn't t correct. Every month we are getting bouncing charge. Your app tvs saathi showing our emi finished within april 7. U r doing mistake we are paying bouncing charge. We r private employs searching where to send money that is one big question for us. From first month it started till this problem not solved. Please give us clarification.

I have purchased bike tvs apachee rtr 180 dl12sk6468 in jun end 2017.in one and half year i have changed battery twice one in warranty and other after just warranty. Clutch plate, catora and whole clutch plate assembling part. I have never received average more than 25 km. Also facing starting problem, bike vibrating in between the travel just like puncture. I m not happy with this bike and service centre. I always said same prob but he didn't check but when it convert into paid just completion of warranty he is checking part by part and telling all problem. Please look into the matter

I purchased apache 200 4v racing edition on last friday and from saturday morning i m getting starting problem in that, i have to use choke before starting and from the front most of the part are not fixed properly, getting sounds while riding, i used choke 3 times per day whenever i started bike in 5-6 hr interval, i already went to showroom twice but they do somethings in the bike, but the problem still i am facing, i want to change my bike or refund my amount, its only 1 week i went to showroom twice, if this type of bike you provided then i don't want to perchase any tvs bikes.
Please look on this as a high priority.

I bought apache rtr 360 three months back.. I've done the first service at 600 kilometers.. Bike's headlight went off while i was travelling at night through heavy traffic at calicurt bypass.. My safety was at risk here. Bike cost was above one lakh rupees.. Such short life parts are kept in a bike which costs more than one lakh.. Is this fair?? After first service bike's break was loose and u had to come back again at the service centre to correct it...

Hello, i had bought a new tvs n-torq 125 on jan 10th 2019 from sona tvs mysore. I had drove for 650 kms when i noticed fuel leaking from the outlet provided near the kick start pedal. I immediately got the bike to access motors, ramamurthy nagar bangalore for servicing on 26th january. I had told the technicians the issue and they advised me not to worry about the leaking n it will be resolved. Exactly 10 days or 100 kms after service i have again started to face the fuel leaking issue. This is a new bike and i regret buying it cause of the fuel leaking problems. I’m requesting you to either resolve the issue or give me a full refund on my bike.
Fyi,

Vehicle number: ka-09-hu-4755
Name : shivasharan
Phone number: [protected]

Dear sir yesterday i went to service my bike in your authorized dealer sathya jyothis motors pvt ltd in anna nagar madurai for starting trouble problem... I paid 2900rs for various spare parts change... Today afternoon i received my bike they said everything is ok... But again from today evening my bike is not working.. Same starting problem... Even indicator light is not working... Because of this a i am really upset... Please check with your dealer and solve this issue... My name is subash... My bike no tn 23 bs 2076...

I have obtained a brand new tvs wego and i have given the bike for service as the handle bar and wheel are not aligned.

The service centre is kept the vehicle for more than three days and are not responding with the status or returned my vehicle.

I have raised a grievance directly with tvs customer support and reference are tvs-gr[protected]. No one has even contacted me from tvs

I had purchased rr310 in 17-may-2018, starting day itself i was keep on complaing about front disc sounds., service mechanic simply says every rr310 have same problem..2 free services were done but no change in my bike.. I was facing a lot of problems... On 04-jan-2019 i gave bike to service centre.. They said they changed new clutch wire 750rs, nd said changed disc pads as they were in warranty.. But im not sure wether they changed or not.. Wen i asked invoice for disc pads they say its in warranty so they wont provide invoice bill for that... How come thet say like this... They charged service charge 250rs for changing clutch wire amd also charged another 250rs for changing disc pads... How come tvs can charge mutiple service charge charge for one bike for changing parts... Please help me in this issue... If you cannot help... I will surely proceed legally for this issue...
Thank you,
Pratap
[protected]

I have buy jupiter scooty. After 15 days it seem that it has problem to start when i contact to shop they said that i have to contact service centre... When i reached to service centre they took my vehicle for 2 or 3 days and repair it but problem again arise and i agin go to service centre of tvs shaw moters halisahar on of the bad service centre of tvs... This time they said that one of realy is not working... I have to left my vehicle for 1 week because they have not realy... At i am tired and decided to file a complaint in consumers forum court.