TVS Motor Company Complaints & Reviews

Hi, recently few days before i gave sooty zest for service, issue:. Iginition problem. Yesterday they serviced and delivered with list of changes which costed rupees 2813/- including 1825/- for amc. They said they changed fuel tube and other tubes. Also they serviced electric wires. Today again it did not start. I checked from bottom of the bike and i could find they have not changed any tubes and wiring were just tapped with old. Scooty zest tn 11 3983. Jobcard:5702. I need to escalate this issue not doing proper service and fake complaints.

In my kalamkar tvs showroom, i had given my bike for the apache rtr 200 service on[protected]. When i was on a motorcycle delivery on[protected], when there was a piece missing on the bike, i asked the sales manager when i after the bike was given then it was said now, i did not get any response waiting for 30 minutes and they do not have any parts available. Your verry verry poor service of kalamkar tvs baner

Hamne tvs jupiter scooty 13/09/2017 ko qamar tvs sambhal ke yaha se kharidi thi jiski service ham time to time kara rhe hai, abhi hamne 06/07/18 ko bhi service karai, us service main unhone scooty main mobil nahi dala aue mobil ke rs bhi hamse le liye jiski wajah se scooty band ho gayi jab hamne apke distributor se kaha to woh hamse gali galoch karne laga aur dhakke dekar bahar nikalne ko kahne laga hamari scooty usi ke point par hai aur woh kuch sunne ko tyar nahi hai aur bhi bhut sare customar hai jo uski gali galoch se preshan hai apki company ka naam kharab ho rha hai, ab humari scooty bekar ho gayi ham kya kare apke distributor ki fir karay
Pls solve this metter urgently

Nazeeb khan
Sambhal
[protected]

I recently bought tvs ntorq but it has manufacting defect.. I does not run property.. Starting issues.. Power issues.. Im facing many problems.. It is just 10 days old.. Kindly help me.. I have paid 72400 cash.. I need replacement as soon as possible.. Bohat problems aarahi hai display band hota hai chalte chalte.. Engine bhi band.. Speed breakers p asaani se chadti nahi hai.. Agar maine 72400 kharcha kiya toh kis pay kiya aisi defective peice k liye kya.. I want replacement thank u very much

[protected] is my cell number.
Email :- [protected]@gmail.com

Sir,
I purchased jupiter in aug 2017 from tvs dynamic rajapuri, dwarka, delhi. Three days back my speedometer stopped working. I booked an online appointment with with the same tvs service centre for today 0900 hrs. I reached there 15 min early, my turn came at 1015 hrs, i was told a cable of speedometer is broken and i need to pay. I asked how come in one year did it broke and why should i pay my vehicle is under primary warranty. To this i was told things which i didn't understood. I had wasted much time so i agree that i will pay for the same. Then i was told that the small 2 inch spare part is not available in two story huge service centre. After wasting two hours of my sunday i was sent back without resolving my scooters defect. I don't know what this shows, incompetency of the tvs the company or the service centre. If it looks like a cheating with your customer who chose tvs over more than a dozen of two wheeler manufacturers, then please do something about this.

Thanx
Regards

Saibaba sales chinchwad pune (Pin-411044) is not giving my vehicle apache rtr 160 registration number from last 60 days. I have been charged thrice by the traffic policeman during this time (App. 1500 rs.), everytime i make a call to the showroom they made some nonsense excuse and asked me to call later.

Pls do the needful. I am fed up of their service now

Dear sir
I have purchased tvs ntorque 125 cc bike at april end from sidhhivinayak tvs showroom.
Sarvice is very bad, no technical person for sarvicing bike. Not serious for customer requirements.
After 4 month my bike silencer cover welding broken.
Showroom not ready to replair this.
Please improve your fabrication welding.
Bracket fitting and give customer satisfaction.
I want to replace my silencer cover with tvs cost.

Hi sir, madam,

Tvs kubera showroom in malleshwaram (Link road) bangalore, 560003, is creating nuisance to neighbors. Showroom/service center is close to residential area and frequent bike honking, accelerating to high noise, during vehicle wash sound creation, making surrounding areas unhygienic are creating disturbance to senior citizen and children and affecting there health and studies. As a right to life, i request concerned people to close the showroom or move beyond the residential area.

Thanks for your concerns.

Good noon sir/ma'am

This is vijay puri goswami. I am very excited when i purchase tvs jupiter classic from bhilwara rajasthan pin code - 311001 showroom name - vinod tvs showroom. I am unhappy after purchase not for company. I unhappy because when i was run only 30 km. Than i change my plan to tvc jupiter to tvs appache 160 rtr 4v so i ask my jupiter value which is only 30 km run than show room says that 51000/- value of my jupiter. And i pay 67000/- for my jupiter. Only 35 km run my jupiter and prize decries rs. 16000/- unbelievable. Than i purchase bajaz pulser. So first impression so bad.

Second whan i go to showroom first service than they told plase take appointment for service than come tomorrow. I say ok no problem and i go from there. Some family reason i will not reach next at showroom. And go third day than they says that again take appointment and come tomorrow. Staff taking very dirty talk.

This is my & my family first and last bike.
Please pay attention for this letter.

—
Thanks with regards
Vijay puri goswami
Bhilwara rajasthan 311001
Mob. No.[protected]
Model :- tvs jupiter classic
Reg. No. - rj06-us-1377
Purchase from :- vinod tvs agency, bhilwara (Rajasthan) pin code - 311001

I got my veh serviced on 08.09.2018. I drove my veh to service stn. A tril run prior to undertake servicing was carried out by rep of service center. An estimate of approx 750/= was given to me (Including servicing charge and change of service kit). Latter in the evening when i went to collect my veh i was told that air injector was broken and an addition charge of rs 750 was taken from me. The unserviceable item was handed over to me. When i querried from them that with the part broken, can a vehicle run smoothly, as my veh was in good running condition. No one was ready to reply. With a doubt of been deceived, i checked from other mechanics outside. Everyone told me that the point which is broken is supplying petrol to engine and if broken, veh will not run. I am enclosing photographs of broken item and their job card. Please confirm to me whether veh will run with such part broken. Please resolve my issue at the earliest

Payment was deducted from my bank account and payment gateway shows that payment successful and order was confirm but again showing me order was not confirm so i had to call flipkart but there is no any response regarding my deducted balance total amount deducted from my account is rs.6029. On 14th september 2016.11:26 pm.
My ragisterd mob is [protected]

I own a tvs jupiter. And have starting problem from the beginning bsiv. I had purchased the vechile in the month of november 2017.in the month of july the vechile stopped functioning and this had been towed to vashi agree sai wheels tvs service station.
They took 4 days to resolve the issue had finally changed the spark plug and told me that issue resolved and charged me as they said spark plug is not covered in the warranty.
Now i have realised they had done nothing as the problem reoccurred. I m unable to use my scooter. I beleive the shree sai wheelservice center at vashi nahi mumbai dont have good mechanic and lost trust on them.
Please arrange to get my scooter at your main service centre and rectify the problem. Please make sure that thus is rectified for one and all.
The vechile is in my wife's name ruma biswas and frame no is md626eg48h1n23455
I m very disgusted with the performance and beleive the model is defective. Also you charge for everything during your so called free servicing and when questioned they say this is not part of warranty.
If you need i have the invoice with me

My tvs jupiter is taken good care of and sparingly used for small distances. The two vents which are shown in added image are capped as it is always blocked by insexts with mud (Section 377😂). My scooter goes off suddenly while running anywhere, anytime without warning.
Had it not been for smiling good service for this problem by sai radha motors, koteshwara, by now my scooter would have been white elephant. Why did u make such vents prone to insects without a mesh-cap? Pl find a solution to my constant problem. As for now, it will remain like this😂 forever while parked. Let me see whether the problem is going to repeat again inspite of the 'new cap'. Let me repeat this has been my constant problem since i bought 2yrs back. Only now both vents have been capped. Tell me, what is an effective solution which the company can provide?

Dear sir,

This is anil, from hyderabad, telangana.

Sir, i want apache rtr160 old model.in hyderabad city old model not available.

I waiting for apache old model for since 2 months.

So many people here same as like me.

Please take customer feedback.

Please consider my request. And kindly inform to me about bike.

I need,

Apache rtr160 (Hyper edge)
Black color
Dual disk (Double disk break)

Please confirm to me.

Thank you.

Regards,
Anil t
[protected]
Hyderabad
Telangana.

I m live in varanasi.
Meri apache 180 bike ka oil seal 6 month se kharab hai but wo kisi bhi service center par nahi mil raha hai mai kai month se try kar raha hu.
I m very sad pls salved my problem.
My contact no- [protected]

I had serviced my vehicle in Bharat TVS . I had told them to service my vehicle and change the brake liners. The didn't serviced my vehicle properly and they didn't give me the old liners which they had replaced.. the brake is totally not working from the date they have serviced my vehicle. So I need you to immediately look after it.The supervisor are the worst and don't know it how to speak .. I want an immediate response and immediate action to be taken on them
Your sincerely
Ruhan khan

I have made a claim in respect of my bike TVS Victor (Reg. No. WB20AY2503) which had an accident recently causing a big dent on the fuel tank. Your Service Manager started the work taking approval from the insurance company namely ICICI Lombard (Policy No. 3005/TV[protected]/00/000) without my consent. They didn't replace the tank and left it with the dent although I requested them to replace the tank. I told them to ask me and take my consent before working on my bike as soon as they get approval from the insurance company. Due to their negligence my bike couldn't be repaired. Now I request you to kindly look into the matter and resolve this big issue otherwise I will not receive my bike, rather I will take legal action against your company as well as the Insurance Company.

Service issue for my TVs Jupiter 2014 model,
Showroom address- Thundathil motors, sbh building, mallapally road karukachal([protected]@gmail.com)
Complaint is speedo meter not working, roller comb, left mirror, oil seal, and front vibrations, , ,
Service start date is 8sept2018 and 13sept showroom executive called and asked the service is redy, total payment is 4400/-
Am unsatisfied for the above service..please do needful as soon as possible
Thank you
Nidheeshkumar.k
[protected]

Dear sir/madam,
This is additional to my earlier complaint,
Today they called for delivery of my jupiter vehicle at 10am, after reaching there at 9.45am they give me a shock to pay rs. 1, 680/ balance to be paid at 10.30am, as per the earlier breakup i was supposed to pay rs. 690/- there was no clarification for the additional amount given after repatdingly asking for, they did not give proper explanation. Pay the balance amount and take delivery of the vehicle, since today was aspouics day we were planned well in advance for delivery same was informed to them also. We paid the balance amount and took delivery of the vehicle since it was aspouics day and my wife first vehicle purchase, our day was spoiled we did not like the behavior of the staff, another who booked the vehicle got the scratch card immediately, the customer asked whether we were given scratch card in front of the staff, the staff ignored us, where has for us no scratch card not given after paying full amount and taking delivery. After asking them they ignored to give us the scratch card. I don't now for how many customers they are cheating?.

After informing in advance regarding the insurance to be rti at the time of booking, they have done comprehensive insurance. Secondly they have delivered the vehicle in bad cleaning on the vehicle, i have taken photographs of the same, in the warranty book they have mentioned different chassis number, emailed them well in in advance for the clarification on insurance and registration still now no reply. They have cheated me on insurance and after taking delivery they have not given the scratch card also. I have all communication email and photos of the vehicle at the time delivery. I want this to be rectified.