TVS Motor Company Complaints & Reviews

Dear sir

Sir my tvs apache 180 cc white colour registration no up 14 dh 0592
Stand in tvs showroom from last 15 fifteen days
Due to an accident, no work done from when i stand my bike to till date
G. S. Moters ghaziabad meerut road says that part is not available
Please highlight this issue otherwise i will go to court
Because i have no other vehicles for going to office
Ghaziabad tvs showroom
G. S. Motors
Please solve this quarry
Asap

My mobile no, [protected]
My name. Vishal bana
My email. [protected]@gmail.com
My bike no. Up 14 dh 0592

Waste service. late delivery of papers. rude behaviour with customers. Robbing petrol from bikes while serving. Not delivering the bike with good servicing. Mileage not giving perfectly after they servicing. Please take upon this. This complaint is about from. Tenali vamsi motors beside busstand.

Hello, Kirti Kumar Joshi Here,
I have a Complain Regarding Servicing of my TVS WEGO Scooter (MP09SR2398).Today(23/08/2018) I gave it to Milan TVS Indore for Servicing as there was a continuous vibration in the lower part of the silencer. They charged Rs. 1017 for the same but even after servicing I am facing with the above mentioned problem.They are saying that there is risk of losing Silencer in resolving the issue which is not a professional reply from your side, if you are not able to serve, than please Refund charges taken from me.I am attaching invoice also.
M.NO.:[protected]
Mail ID : [protected]@gmail.com
Place : Indore

My vehicle Scooty Zest TN22DC8524 is having starting trouble - neither able to start using self nor kick starters. Even if it starts after kicking 15-20 times, i can drive only for 1-2 kms and again the engine goes off.

Clearly explaining the problem, I have given my vehicle at Arasu TVS Service Center, Porur, Chennai yesterday 22nd Aug 2018 for repair.

I did explain to the staff who attended my vehicle that I already changed the fuse twice in last 2 days but it is of no use as the engine will go off in short distance.

I received around 12 noon today saying vehicle has been repaired and I have to pay Rs.6/- only towards changing Fuse. I again escalated to the adviser on duty insisting to recheck the vehicle properly. I also mentioned again that I tried changing the fuse twice already but problem still exists.

I received a call again within 30 minutes saying they rechecked the vehicle and it is absolutely fine.

By taking a taxi I reached the service center and took delivery of the vehicle. While returning, vehicle went off twice and again self starter is not working. I had to kick start to reach home.

Now I just made a call to complaint about the issue and I was told by the operator that Mr.Sathish - Service Center Manger is off today and was transferred the to Arun(acting incharge). I verbally explained the whole situation and waiting for some development. The worst part is the vehicle is covered under AMC with this company

It is absolute non-sense and unprofessional way of treating the customer. I just noticed there is one more customer had the same issue and I only hope they resolved it.

Job Card No. 11813
Invoice No. 5129 dt 23/08/18

Today i have gone to aditi automobile whose address is c-2 sector-10 noida for servicing my tvs jupiter, when i have reached no body have attend me from the last 30 mins, after that i have seen one poster in the service center mentioning the free pick and drop facility but when i asked to give this facility, they denied to give and said that the poster is misprinted, after that i have gone to mr. Keshav tyagi (Service manager) he also saying the same thing which the service supervisor said.
Please don't put wrong poster in service center, i am also attaching the poster pic which i have taken today in service center.

Hii dear sir or madam,

5 months ago (In nov-2017) i have brought 6-tvs star sport motorcycle for my own tractor sales bussiness.
But i have lots of issue regarding motorcycle like startup problem, missing trouble, cylinder compression issue.
I already discussed above issue with bundi tvs dealership. No action is taken by bundi tvs dealership.

So i requested to you please resolve these issue as soon as possible.

Thanks & regards
Mahendra marwara
[protected]

Sir i purchased a tv's scooty online from paytam with transaction i'd no [protected] on 20 aug and the dealer was s k tvs shop no 14, 15 subash nagar, new delhi, 2nd s k dealer, block 4a, tilak nagar new delhi 110018
Sir when i went to select scooty at s k tvs showroom at tilak nagar before five days, there sales man told me on road price of rs 58074 inclusive foot rest, side stand, indicater burger, mirrors, matt, charging point & front tokari and said all colours are available with them
I made the payment of rs 51663 online on 20 aug 2018 through paytam for scooty
When i went to the dealer with balance payment for delivery the dealer said which color i want it is not available with him and he can't provide although it is available in another showroom also he said u have to give extra charges for mobile charging point and front tokari
When i said to cancel my order he refused
The dealer gave me the false statements
Now i want to cancel and the payment made online of rs 51663 for tvs scooty should be refunded back to my account soon
I also registered a complaint with paytam and tvs co but no response
It is therefore requested to you please look after the matter & take the necessary action as soon as possible thanks
Sanjay anand-[protected] email address: [protected]@gmail.com
Copy to ministry of consumer affairs

Hi,

I am trying to write a letter to the Century TVS service care (Dapodi) where serviced my bike after my bike was starting in the middle of the road. The work done on the bike was half-assed and I am pissed.
1. A month back my Apache RTR 160 (MH12 NF9560) had a starting problem in the middle of the road when Dapodi service center guy toed my vehicle to the service center.
Then he did some repairing and the bike started.
2. On very next day again I had the same problem and I am again pissed in the middle of the road, again toed my vehicle by myself at night to service center Dapodi, this time I serviced my bike, changed the battery as suggested by service center guy.
3. On very next day, again the same problem and I am again middle of the road. Called Dapodi service center they toed my vehicle to Dapodi serivce center and this time they changed some starter COIL
4. Very next day again same routine. My bike was starting again I am in middle of the road, called service center Dapodi, they toed my bike and this time they changed entire wiring of the bike.
5. Now I was in the impression that this will not happen again but as again today (yesterday only I taken my bike from service center) I was going to office and engine switched off in the middle of the road.

Last 1 month I was struggling with my bike and service center guys don't know whats going on with my bike they are just randomly changing the bike parts. I almost spent my 7000 rs till now and level of frustration is unbearable now.

In Entire one month its just my regular routine now to take my bike on Saturday and return to them on very next Sunday or Monday.

The garage is supposed to be one of the best in Pune but my experience has been nothing but hassle. Also, I want to convey disappointment, dissatisfaction, and a resolve to have my bike issue worked out. How can I get this across in a letter? Can someone help me out with this please?

In addition to this, I brought my bike from Century TVS Wakadewadi show room and its not even been 2 years.

Since my CIBIL score are getting lower every time i took an report in which it shows I have loans in TVS CREDIT loan A/c: TN3000TW0051098 worth Rs; 45745 due amount to be payed. Which actually I haven't took any loan in they organisation because of this my score are getting lower be each month.I can't even apply any new loans because of this issue . kindly help me to resolve this issue if possible..

I have purchased the zest scooty on[protected] from binsar automobil, 100 foota road shahdra east delhi.

Since the very first day the self start and kicking is not working properlty even they have changed the battery after purchasing of one month.

I would request you to kindly get it replaced with another one and otherwise i would have no option to go to consumeer court.

With regards,
Pradeep verma

M [protected]

I left my scooty pep for service at sbm ayanavaram on 18th aug and taken delivery on 19th aug... There are too many scratches on the head light cover on both the sides... I’m not getting proper response from service centre executives. My vehicle number is tn05 au 6217... I’ve never experienced such a worst service in my life. Please replace the damaged parts at the earliest... Hoping to get some justice to my grievance

Sir, i was buy a bike tvs apachi rtr 180 from joy motors thakurpukur on 2nd nov 2017. Then i am going to survice... After 2nd survice i faced a problem.in handel ball bearing then i am going to the survice center and told the problem. They tight the ball bearing and say no problem... But now the handle of my bike was not moving easyly when i am going ti survice center the told that this is my fault. But the excuse are meaning less. So please take some steps to solve the problem.

Dear sir/mam
I am shridhar g kesarkar from dombivli, maharastra. We purchased your tvs ntorq 125 engine no. Ag7fj103132. Chasis no. Md62ag71jf44069 vehical no. Mh 05 du 2736. From your authoried dealer r. K automobiles, shop no1, 2, 3, 4, vishwaroop apartment, mahatma phule road, garibacha wada, dombivli (W) 421202. Mob no.[protected] vikas kadam.
After your first service in shree laxmi automobiles shop no12, yogayog building, ghanshyam gupte cross road, dombivli west 412202 on 01/08/2018. I face several problems like my vehical get's sudden stop. It looes its ignition.
We concern several times with your dealer mr. Vikas (R. K. Automobiles) from date 10/8/2018. He picked my vehical from last 10 days. He and your company till date does not give any proper responce.. Also i suffer major harassment from showroom. I request you that resolve my problem or give replacement of vehical.
Kindly, attend my request as early as possible

Thanking you,
Mr. Shridhar kesarkar
[protected]

More detail :
Tvs ntorq
Mh 05 du 2736

I have purchased a two wheeler jupiter from innova tvs bhandup mumbai on 07/01/2018. From the day one vehicle is not running smoothly. I am running a vehicle less time or not use daily. Everytime it made problem in starting. Now this time only seven months passed and vehicle is not starting any how. After contacted with the sales person he said you are used less this is the reason. Kindly help me. My vehicle number is mh03cw8416

Richa garg
[protected]
[protected]@gmail.com

Sir, i am planning to visit and purchase a new tvs jupiter from nainital motor haldwani but the dealer at haldwani ask for a higher price as compared to the price provided by the tvs website. He also ask to pay for handling charges i. E rupees 600 extra. He is not providing side stand, foot rest seat cover etc with the new scooty as described by u. Please tell me about the complete scooty with external parts that the company provides to a customer.

Dear team,

I am writing this email as a complaint against my tvs apache 200 4v bike. I purchased the bike on last sunday (12th august 2018) and on tuesday (14th august 2018) the bike stopped when i was coming to my office. The bike was not able to start at all. I was standing on the road for around 1-2 hours after which one of tvs technician came arranged by customer care tvs.

Later the bike was delivered to the tvs showroom from where i purchased it. They guys took three days to diagnose and three different people on showroom were telling me three different problem regarding the bike. See below.

1. There is some dust in carburetor that is why it happened.
2. There is some water in fuel tank that is why it stopped.
3. My 5 liters of petrol in petrol tank got mixed with engine oil inside the chamber where engine oil resides and they opened the engine to clean the same.

This is totally unacceptable that after two days i purchased the bike it has that severe problem which cannot be explain as you see above. I was never driving this bike above 40 kmph as suggested by the showroom people and bike stopped working when i was driving it and it was already 6 km i drove the vehicle.

Kindly look into this.

My contact details are below.

Email : [protected]@gmail.com

Service is not good . I bought two tvs jupiter from Alliance tvs in one month. When I gave my tvs jupiter for first service they took long time for service. And service was not good . I give 5 no from 10 for the service. I'm not satisfied from tvs.

Sir, mai 6 mahine se deni tvs service centre k chakr kaat rha hu, maine 9 mahina pahle apache 180 abs purchase ki h or 2 mahine baad hi bike ka meter kharab ho gya h, 6 mahine se bol rha hu change krne ko but har baar taal deta h, hmesa kahta h avi aaya ni h, or kuchh din pahle bola ki aap aa jao aa gya h, but waha gya to old version wala meter leke aaya or mera 2 ghanta barbaad kr diya or kaha ki kal aa jayiga kal pakka mil jayega, kal call kiya to bola ki 15 august k baad aao, phr gya 15 ko to bola ki lane gya h avi raste m hi h, uske baad bola ki 3 bje k baad aayega or phr m ye bolkr ghar aa gya ki aa jayega to mujhe call kr dijiye but avi tk koi call ni aaya h, waha koi sunata hi ni h, sb jhuth bol kr time barbaad krta h, hmesa kahta h call kr denge but koi call ni aata h or itne din se vo metre m mansa rhe h, bht problem hota h meter m neutral ka light show ni krta h or na hi turning light ka or to or petrol indication jo gaari m h vo v galat bta rha h, bht pareshan ho gya hu kuchh kijiye sir,

Main kisi ko bhi apna complaint number nahi diya tha phir bhi aap ne Meri complaint band kar Diye aur meri problem be solved nahi hui hai mujhe aap se Yahi Shikayat Hai Meri complaint saru kijiye or mere problem solve kar dijiye

Sir Mene march 2018 ko Apache bike 160 cc in white color purchase ki thi jiska bima bhi Karaya Tha accident ke bad Mene bike banmore TVs service centre par with original document banne ko dali thi aj takreeban 1 month hone ko he mujhe ye kahkar ki aj kal me apko bike bankar mil jayegi ghumaya ja raha he jis bajeh se mujhe kabhi paresani ho rahi he ...ab call kar raha hu to service provider phon band kiye huye he ...mujhe gumrah kiya ja raha he ...thanks plz registration no UP93BB7397