TVS Motor Company Complaints & Reviews

I Purchased Ntorq 125 in May 2018 and from Oceanic Motors Gandhinagar, Gujarat. From day 1 I am facing trouble with self-start and irritating noise after 40kmph. At the day of booking they asked me to wait 15 days as they didn’t have the color I wanted. After that there was no follow-up from the dealer, when I approached them they said the color is available but I have to pay extra Rs. 1400 as the price has increased. When I paid the amount they started preparing the vehicle which was in the showcase and scratched so I asked for the new one and which they provided with above mentioned issues. Also it has been 2 months and my registration plate is still pending. I called the oceanic motors several times but there is no progress from their side and my issues are still in the bag. Also after 1st service the vehicle is not performing well as it strains to give performance. It struggles to move on and if you push a little it goes in to power mode. I feel like I have bought lemon trusting the TVS brand and I am not sure I can recommend TVS vehicles to my friends and family if this the quality they are going to get. I hope my issue will get resolved quickly.

My complain is against 'deep tvs' employee who talked very very rudely to me and also shouted in the showroom and was having very much attitude..Taking things very casually and saying things like should i snatch colour from your vehcile and many more..He did'nt even know how to talk and was very disheartening..My vehcile is brand new ntorq 125.i buyed it on 03/07/2018 at around 7:15 and after using it for 5-6 days i noticed that i had some type of black shade and and swirl marks all over the paint that was not dirt i thought because it didn't came out after washing also..i took this matter to JAYANT TVS (where I bought this vehcile) and they sent to their headbranch deep tvs which was when it all started..all employee was trying to help me as i was a bit in panic because of the new vehcile and then camed this guy who fought with me like anything...i an very upset and soon going to complain all about this..we were two o[censored]s and i also has some videos and photos about all this situation..i bought this for ₹73000

I submitted my Jupiter for accidental claim repair in ur GMP AUTOMOBILES service centre INDUSTRIAL PHASE Chandigarh on 18 of June, and they used my vehicle for approximately 200 km after my submission and my petrol tank was also empty, which was full when I gave them my vehicle . And also return my vehicle on 13th July . (Approximately after a month ) .
On 17 June I have done with service of my vehicle and on next day I submitted my vehicle to same agency for accidental claim and repair of my vehicle . My metre readings on submitting day was 976 and when I get my vehicle back after a month after repair, metre readings was 1157 .
My petrol tank was also empty, which was full .

Hi this is sumeet motiyani from bharuch gujarat india. Today i had given my tvs jupiter for service in raviraj tvs panchbatti service center. Truely speaking each and everytime when i have a service from this center i face major problems in vehicle in just 24 hours. Today my jupiter get serviced from raviraj service center and got a delivery at 5:30 pm only after 3 hours i.e around 8:30 my vehicle is not getting start and i had left that vehicle in middle of city just bcoz of this problem. Please please please change the service center technicians as they are not at all qualified and deserve this place. Totally waste lf service i had even thought about tvs. These follish peoples are make tvs a waste brand. Please respond for this complaint as soon as possible.
Raviraj service center panchbatti bharuch gujarat india.

Dear sir/mam main apki dealership yahshoda motors se tvs apache rtr 200 lena chahta tha lekin naham ( mr. harjeet singh manager) vo 2 month se bahane lga rahe hain fir maine net se number leke chandigarh try kia onhon ne mujhe bht achha deal kia unke sale man ne bht achha responce dia sale man ka mob. no.[protected] tha
lekin aaj main last time apne local yashoda motor pe gayea to vahan manager harjeet singh ne mujhe rtr 160 4v lene ko kaha vo main test ride lene hi wala tha ki mujhe yaad ayea ki mere frd ki jupiter ki rc banane wali hai aur uske docs mere pass the to main heran reh gayea ki unhon ne mujse rc ke paise rs.7000 mange jad ki tvs jupiter ka tex.3360 banta hai aur maine sirf tax bharvana tha maine unse recipit mangi to mujse badi batmizi se baat kari main dubara apki yashoda motors par kabhi nahi jaunga lekin jo galti hamne pehle ki hai apki jupiter leke uski rc banva dijiye please sir ab maine complaint dali hai to vo meri rc ke aur bhi paise mange ga please sir mere sacooter jupiter 110 cc ch. no.MD626BG40G3F80530 EN. NO.BG4FG2266857 ki rc bina kisi faltu payement ke banva dijiye aur ayse sanki manager ko samjhayen
apke mr. harjeet singh ke karan main monday ko apache 200 ki jagha bajaj pulsar ns 200 le raha hoon
please meri jupiter ki rc banva dijiye uske baad apki dealership par main kabhi nahi aunga aur na hi kisi ko jane ki advise dunga aur main rto office main bhi baat karunga ki tvs vale rc tax ke karan logon ko loot rahe hain
sir main soch bhi nahi sakta ki aaj ke comipetion ke time par aap itni gandi service de rahe hain

MR. GURPREET SINGH
MOB. [protected], [protected]

I bouggt tvs scooty zest 10 months back from suryapratap tvs shoreroom in bangalore. After 2000 km onwords i am getting sound very loudly so that every oney looking at me on road. I gave it to service for 5 times past from 8 months still tbey didnt resolve this issue now again this sound is coming. I never saw this worst service and i never saw this worst quality product "scooty zest" from TVS itself. I suspect i got damaged product. Please resolve this for me

Sir,
i gave the 5TH free service for my TVS star city chasis num MD625FF11H1H75566 ENGINE NUM FF1HH1597200 bike to sakthi tvs thanjavur at 09.07.2018.but still now my bike not delivered. no proper response from my enquiry not satisfied .

I have given myu Wego to your TVS showroom in Wagholi, Pune Maharashtra and the name is RIHAANS .

I write this mail with deep regret and give below the sequence of the events.

i had got a call from your service centre informing me that the vehicle is due for servicing.

I had promptly given my vehicle. When I had given my vehicle my fuel gauge was working. But when the vehicle came after servicing the fuel gauge was not working. I immediately called your workshop and informed. They had sent their representative to pick the vehicle and it took 6 working days for them to rectify the defect. But when I had enquired about the delay in delivering the vehicle, they had informed me that they were testing.

When the vehicle was delivered after 6 working days, again the fuel gauge is not working. I immediately called your workshop and spoke to Mr.Pratap who keeps informing me that the vehicle will be picked up but in vain. I have arranged my self to get the vehicle delivered to your workshop.

Second issue is that there is a leakage in the fuel tank too.

Can one of you please intervene and solve my problems ASAP.

Regards,
[protected]

Dear sir, i buy to tvs moter conpany modal tvs x1 super date to 14/10/2015 in cash . but not given from your company registration number, so pls provoid to this moter cycle registration number.

Sir
I am sntosh bapusaheb tawde
add c/207 link apartment
hira nagar
mulund west mumbai 400080
mobile no [protected]
i had purchased jupiter from your mulund dealer morya moters in the month of july 2017 its work for 3 month very smoothly but after 3 month vehicle giving problem to start after giving a kick it is not start again i went to u r service center but still problem is not resolved every time i am giving service charges
the jupiter is not start in one click and also not started from kick i am frustrated from your vehicle because i had purchased because o[censored] r good name in the market
i think i have been cheated by your company dealer as well as u r service center
now it is to much if the problem is not resovled i have move to consumer court to take legal action
very pathetic service given by dealer and service station of pannalal compound is this way u are treated to the customers

I had purchased JUPITER the new model in the month of july 2017 The jupiter is miserably ill its not at working properly from purchasing date i take lot of time to service center and all the service time they charged mesrvice charges and i spent almost rs3000 service charges on it .After so much of expense on it, it doesnt start properly and as per the technician the vehicle is not good he say to contact your dealer i explain him that, it doesnt start at all and stops suddenly while driving it and the kick, choker and acceleration is also not working.Its very annoying to say that we owned the jupiter in last july that i very worst day of my life that i have choosen for JUPITER
I am getting very pathetic service from service center of bhandup we have taken several time to service station complaining that the vehicle not getting started in one button click and if we triy to start by kicking it also is not started .We buyed it from your dealer MORIYA MOTORS in mulund and service done at bhandup ur service centrer.
sevices given are not at all proper and the dealer has cheated with me and while giving ownership of it .They gave us old jupiter which was lying in the showroom.
this this is my humble request that kindly take serious action against dealer and service center do the needful tell them to exchange the jupiter or refund our whole money back orelse cancel the dealership of the dealer...waiting for your reply for the above.

Complaint against bala ji tvs Shyam Nagar Kanpur. I had purchased Jupiter classic but during every service he isn't washing the vehicle. Moreover he has not well skilled mechanics! They are not doing anything except change the engine oil. This is the third chance when my vehicle has not been washed...
Please do needful and acknowledge me...

I have purchased Two Vehicles from Shampoorna Automotives A.S.Rao Nagar SAINIKPURI SECUNDERABAD, since 2 yrs myself and my friends are also giving the scotter for servicing here, but now a days the servicing is very very bad, many costomer are complaining the same, just they are water washing and giving the vehicle, servicing is worst.

I gave my vehicle for servicing four days back, and it was returned after service, what i observed huge sound coming from rear, again i complained to them, vehicle was given and told that its fine now, within in few minutes on the way same sound, again it was taken back, after seeing it is told that total bearing gone u have to replace, its the way servicing is done here.

I have purchased jupiter from balaji TVS shastri nagar, delhi on 19 feb, 2018. They told me that i will be getting 0% debt insurance but instead of this they gave me normal insurance. My scooty has been submitted now for claim and they are asking me to make full payment. I went to the owner of balaji TVS she is talking rudely to me now. Her staff is misbehaving with me. They are saying that you don’t know anything using bad words, abusive languages and threatening me that they will not return my scooty.

I Harshala Tuljapurkar I purchased TVS Jupiter vehicle on 20th Nov 2018. V3hicle covered 3000 km. After 6 month, i observed that air leakage from Rear tyre. I informed this issue to Showroom but he rise his hand, i went to TVS tyre dealer he is not responding me.

I m suffering this issue from 2 month
Other Wise i will go to consumer Cort.
Please help.

Harshala Tuljapurkar
[protected]

I am using my Apache RTR 200 4V since 1 year. Now my bike making lots of sounds and vibration due to damages in engine parts such as Bearings.
I visited service center and did not resolved my problem since 1 month.
They told it is manufacturing defects and they are not resolving my problem.

Details :
Name - Giresh Kumar
Model - Apache RTR 200 4v
Frame number - MD637BR
Engine Number - BRIDH2010889

Phone : [protected]

2 services of my bike is miss thats why the dealer said that you are not able to claim warranty but that time i am purchasing bike dealer said 2 year warranty for parts like that silencer, horn button, rusting parts but yesterday i am to TVS agency he said whole "bakbas" sentences ( written in starting) so sir/madam please help mee .

Exceptionally u are not able to help me so i am going to consumers forum

Please help!

I am a regular customer of TVS motor company... I have bought TVS STAR city plus (TN09 CJ9262) last year in my Son's name G.Raghul and recently i bought TVS XL 100 COMFORT on 10/02/2018 (TN 09 CL8704) in my wife's name S.Malliga at RAMKAY Agencies, Velachery Main Road, Chennai.

From the purchase date of 10.02.2018 to till date (09.07.2018), i have not received RC book. Whenever i ask the Agency from which i bought the vehicle, they say it is pending but they dont reply further or not give any reasonable reason for the unduly delay in the issuance of RC book..

They used to say that the RC book will be ready next week but when i approach the day, they simply say it is still pending and they dont take care about the customer difficulties and the response is very very poor. I have not got any satisfactory reply and sometimes, they dont utter a single word other than it is still pending...

I am extremely sorry to say that the grand name of TVS is being spoiled by such bad attitude.. moreover, i am a long time user of TVS vehicles and a regular customer of TVS, i myself really vexed about the attitude of these people

I request to solve the issue at the earliest and if there is any genuine reason for the delay of 5 months for the issue of RC book, kindly ask them to convey to me..

My uncle buy a TVs NTORQ in may 2018 and he did not received RC and No till now. Temporary no is HR99TEMPZQ1824
He talk to dealer and customer care many time but there is no responce from them.

Our tvs star city plus bike was not getting started since 7 days neither through self nor through kick start. We repeatedly called on tvs service centre at durgapur, west bengal. Initially they were not responding, but after calling several times finally they received the call & we informed them about the problem. But after that also nobody from tvs service visited to attend the problem. It was a very big mistake on our part to buy a tvs bike. Now i will sell this bike & suggest anyone who is looking to buy a tvs bike not to do so