TVS Motor Company Complaints & Reviews

I am a regular customer of TVS motor company... I have bought TVS STAR city plus (TN09 CJ9262) last year in my Son's name G.Raghul and recently i bought TVS XL 100 COMFORT on 10/02/2018 (TN 09 CL8704) in my wife's name S.Malliga at RAMKAY Agencies, Velachery Main Road, Chennai.

From the purchase date of 10.02.2018 to till date (09.07.2018), i have not received RC book. Whenever i ask the Agency from which i bought the vehicle,...

My uncle buy a TVs NTORQ in may 2018 and he did not received RC and No till now. Temporary no is HR99TEMPZQ1824
He talk to dealer and customer care many time but there is no responce from them....

Our tvs star city plus bike was not getting started since 7 days neither through self nor through kick start. We repeatedly called on tvs service centre at durgapur, west bengal. Initially they were not responding, but after calling several times finally they received the call & we informed them about the problem. But after that also nobody from tvs service visited to attend the problem. It was a very big mistake on our part to buy a tvs...

Sir Sunday immediate service on Sundays were not effectively done. My Jupiter scooter service once they said sufficient mechanics are not available so we will deliver tomorrow. Today they say more vehicles were already come so delivery is tomorrow. Please develop a system through which customer has to be informed that this Sunday we cannot go & avail Sunday fast track service. Pl. Be responsible to your customers and let their time not be...

I bought Apache RTR 160 bs4 8 month's before now I am facing problem in front suspension it so much hard and not working properly. I need a permanent solution for this if any TVS authorities seeing the please take sudden sudden action....

Dear Concern,

I have purchased TVS Jupiter from TVS company showroom in Noida "Aditi Automobiles" at Noida. And from the date of purchase I have a complaint in starting the TVS Jupiter, in the morning when I would like to start my TVS Jupiter it will 15-20 min and 20-30 self-start trials and If I would like to start via kick then I have to do it 10 to 15 times!

When I asked for this issue with the concerned...

I have no response from TVS Aditi motors.

Hi Sangveer,

I have my tvs Ntorq 3rd service done at aditi motors where I got worst condition after service.
things I told them to check, they made worst out of that.

1. front disk brake oil check : It end up getting front wheel jam with explanation that disk pad used to stick with disk plate. this makes me so annoying while riding bcz as I loose...

Today i on 5th of july 2018, purchased tvs ntorque. It's defective and heavy leackage of petrol from it, booth space is full of petrol. I was driving and entire booth was floating with petrol.in one hour around 4 liters of pertrol leaked.in less than 6 hours of purchase this fault has emerged. I hv list faith in tvs. Need immidiate refund with compensation. Or else i will be forced for legal action. My chasis no. Is md626ag72j2f41696 br...

My TVS Apache no:Tn22DD4558 was given to service on 03-07-18 and was taken delivery yesterday evening after putting petrol the vehicle did not start there was no response from dealership and i pushed my vehicle back home all by myself and still now there is no response or steps taken from the dealership very worst service !...

I purchase new tvs jupiter in the month of feb 2018 from tvs shelar at pune. At the time of second servicing visited to work shop service executive shown me colur damage of side panel. Colur of side panel is automatically damaged with bubble on panel. So i asked the showroom they say it may be defective piece. And they promise to replace. And they replace the side panel. And at the same time i show them noise from frunt pannel they told me...

I have purchased the apache 200 4v from vtech tvs showroom, ambawadi, ahmedabad.My bike number is gj 01 ub 5246.
After few days of purchased bike started to stop automatically.And the service center of that showroom also not solving the exact problem.And they taking 4-5 days for to repair it.But not pfoperly fixed yet.Please short out my problem....

I purchase new apache 160 4v on 15 june 2018. At the time of purchase the performance of my bike was good but after first service i found many problems in my bike there is no pickup, bad breaking, there is a bad sound coming from engine, max. Speed is 75. I informed to the deep tvs service centre but they did not heed on my complaint. I am scared while riding....

Dear Concern,

we had booked Ntorq in the month of april 29th by paying Rs 5000/- advance payment in solar TVS vijayanagar, still i did't received the vehicle and informed to customer care also Kindly provide the material before 8th of july if not possible i will cancel the booking and purchase the Suzuki access 125. waiting for your response.

Regards,
Prashanth
[protected]...

I purcased tvs phoneix in 2013, now its silencor got damaged. I tried in all showrooms and service centres in vijayawada and rajamandry and i found that spare part nowhere. Without providing any spare parts why you introduced phoneix model and now that model bike was also nowhere. If spare parts not available in villagers or mandala or towns it was ok but why it was not available in cities. Resolve this issue as early as possible, guide me...

Hello,

I purchased tvs jupiter on saturday and bike delivered on sunday 11.40am from "sri pandian tvs"

I am the owner of the vehicle today they said all paper will be ready and they haven't provided any... Also my dad went to showroom twice and their response is poor and sarcastic... Which makes my dad feel so bad

I would like to request you to check these out and seems like bike have some issue...

Hello tvs team,

I writing today to complain about the extremely poor service i received from your company on june 15, 2018. I visited sabharwal service center located at rithala to get my tvs jupiter serviced. It was a regular service and there was no issue in the scooter.

I dropped my scooter to the service center at around 11 am and i was asked to take back my scooter around 4:30 pm. When i went there at 5...

I had booked tvs jupiter on feb. But the same was delivered on mar month after raising complaint with tvs customer care. Getting very worst customer service from this dealer (Latha motors chennai). They hv given the commitment that the bike cover along with the bike during the delivery. I hv been waiting for this for the past 4 months. Yet not received the same from the dealer....

I have given my apache 180 bike for service 15 days back and after service i am facing an back disc sound even changing new pads. And today gear liver bolt near gear shifting was opened suddenly while riding.. My bike was good condition before giving to service but now i am facing new problems.. Very unhappy with your service worst service i have experienced.. I will never give for service in future.....

I purchased tvs jupiter in May 2017 from Rushabh TVS pune showroom. I use to ride it daily. From day 1 i am facing issue with is brake, this has been highlighted multiple times to service center. from last 1year i am using this bike with same issue.

before few months there is some kind of noise coming from downside of bike, but service advisor deny to listen to ths issue, i am fed of your service guyz, not going to recommend...

I'm planning to buy jupiter classic and i went through multiple dealers in hyderabad and secunderabad. Strangely i find every dealer is quoting :

1. 1200 + extra price on ex-showroom. While the tvs website shows rs.59960, dealers are quoting from rs.61235/- +
2. They want to charge mandatory accessories - around rs.1500/-. Couple of them says, even the mirrors are chargeable
3. Not transparent on registration...