TVS Motor Company Complaints & Reviews

Address: 400709

I purchase jupiter bike in airoli show room. Before purchase bike the distributor told me bike was 61000, when i given all the document for loan he charge 67500 rupees and for that emi 6300 for month. But before he not inform me about additional charges. When i ask distributor about fraud case he told me we are charging like that only. Now your bike is all ready register and u can not cancel. If want u can complaint. I cant change. As comment distributor

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Address: Jalandhar, Punjab, 144001

I have to wait in the waiting hallfor about half an hour to just submit my bill because they can't clearly sacrifice their two minutes of lunch time to just clear my bill so that i'm free from instead they told me to wait till 2 o clock and then come just to clear my # bill of my insurance claim and service of tvs jupiter
Great customer satisfaction you have guys have some shame on how you treat your customers

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I am k sumanthreddy from tadepalligudem, my bike apachee 200 lost a part connected to gare changing shaft, i asked the service to bring the part 1 month ago once they said to go to rajayamundry and now they are saying to go to tanuku but the are not bringing my part how much time ahould i wait? And the is the reason people stoped me to ny your tvs bikes my bike is not in work from 2 months, please solve my problem quickly
Thank u

+1 photos

Jul 20, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Jun 16, 2018

Updated by Sumanthreddy143 I am k sumanthreddy from tadepalligudem, my bike apachee 200 lost a part connected to gare changing shaft, i asked the service to bring the part 1 month ago once they said to go to rajayamundry and now they are saying to go to tanuku my bike is not in work from 2 months, please solve my problem quickly
Thank u

Verified Support

Jun 17, 2018

TVS Motor Company Customer Care's response Dear Sumanth,
We regret the inconvenience caused. We request you to kindly share the name of the spare part along with the dealership details so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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J

John Savarimuthu k

from Tenkasi, Tamil Nadu

Jun 18, 2018

Dear,
I will buy a jupiter scooter last week. but you are giving tool kit of only one screw driver and 1 spaner. why you are not giving a plug spaner & wheel spaner.

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Address: Ahmedabad, Gujarat, 380021

Website: www.tvsmotor.com/contact-us

My tvs jupiter
Classic has suddenly stop engine while riding and while
Press the breaks in running vehicle. 2 times i got major
Accidents, by chance i was lucky at that time and safe. I
Had make complain on service call from tvs stallionz motors
Saraspur dated 06-06-18 and they picked vehicle that day and
Repair it. But today again on 11-06-18 at evening near 5.20
P. M. While cross the road from office my jupitor has again
Suddenly stopped/engine stopped. I went to service center
Again they are not given me any good response they called it
May be happens no problem in it. They not given me in return
For the vehicle fault in written or any proof for
Service of this issue. They called that something pns
Problem. There is no value of life? Who is responsible for
Death in accident by engine fault? If they can not provide
Good engine and good services then stop providing this kind
Of service. Stop the deadliest game. There is a value of
Life. And my vehicle was just new purchased in oct-17.
Please return or change your vehicle and make me safe.
Please do the needful.

Jul 18, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2018

TVS Motor Company Customer Care's response Dear Dhiraj,
Our team is looking into your case. We request you to kindly allow us some time.
Warm Regards,
TVS Motor Company

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A

Aravind Bhimineni

from Guntur, Andhra Pradesh

Jun 18, 2018

I bought the bike on june 7th 2018
On the day i bought the bike there are 2 to 3 scratches on the bike
And The same day while i taking my bike to my home the horn stopped working
This is not at all a good service by TVS
KINDLY replace the scratches And doms
I bought it in
TENALI VAMSI MOTORS PIN CODE :522201

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S

Shubham Sagar Singh

from Nagram, Uttar Pradesh

Jun 18, 2018

You [censored]ing [censored]s... if you can't deliver the parts on time then why the hell are operating such a big company...
my name is Shubham Sagar Singh mobile no. [protected].. just go to hell... do whatever you can...

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Address: Pune, Maharashtra, 411028

I purchased tvs jupiter in january 2018 from kalamkar tvs pune showroom. I took the delivery in feb 2018 after completion of all the legal formalities. I use to ride it daily. On 9th june 2018, i found that front wheel of my 4 month old jupiter is not moving and is jam. I called kalamkar tvs service center to send one person who can repair and take it for 2nd free servicing. When the person came and opened the front wheel, i found that liner...

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Address: East Godavari, Andhra Pradesh, 533401

I bought new tvs star city plus from dharmana tvs at payakaraopeta outlet, 6months ago. Since that time they were failure to give my bike tool kit and service book. Every time that outlet incharge behaving negligence to give my tool kit & service book and answers recklessly everytime. They are failure to give good response. There is no trained mechanic and responsible incharge. They are just started that outlet for buying vehicles only... Pls solve my complaint as darly as possible

Jul 17, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2018

TVS Motor Company Customer Care's response Dear Shekar,
We regret the inconvenience caused. Our sales team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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My issue is about a scooty servicing.. When i gave it for first time, it is getting suddenly stopped in the traffic i felt it was some fault with my bike only and i give it for second time at the same place and i mentioned the problem many times they said they will do it but then after second time servicing its getting stopped more number of times. I went to showroom and asked again but they didn't care me much. For the first i paid 800 rupees and after very few days i again paid 1100 rupees but their was no result and improper receiving of customers. The place is tvs showroom attapur. I hope some action will be taken on this so that other common people do not suffer. Thank you.

Jul 16, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2018

TVS Motor Company Customer Care's response Dear Ramani Donakanti,
We regret the inconvenience caused. We request you to kindly share your vehicle model name along with your contact information and the dealership details so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: 500090

Website: TVS Motors

I bought jupiter zx in dec 2016 from susheel tvs motors, nizampet, telangana-500090. From the beginning we are getting mileage around 35. I reported to the showroom, they said after the first service there will be the difference but no difference. Again i reported the same problem with all free services but no change. There is no support and calls from the service center or showroom after free services

Jul 15, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

TVS Motor Company Customer Care's response Dear,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: Bangalore, Karnataka

I would like to complaint against an tvs dealership in bangalore - kr puram called suryapratap tvs. These guys are making false promise when you buy a bike saying they will deliver the documents within 2-3 days of bike purchase & big pain is pulling requests and earning huge amounts Their staff is not even professional. I have been contact their helpdesk to get intouch with one of the tvs representative who was dealing with me, as he told truck is on the way and yet not got my bike but these people always telling i am calling him and they hangup. They are troubling in delivering bike . Please help out. U can reach [protected].

Jul 18, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2018

TVS Motor Company Customer Care's response Dear Anudeep,
We regret the inconvenience caused. We request you to kindly share your vehicle model name so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: Ahmedabad, Gujarat, 382350

I have purchased the brand new tvs jupiter from mahalaxmi auto tvs - ahmedabad as on 30/4/2018. From day one the vehicle vibrates a lot even if we ride it on smooth surface/road. When i request to replace the defective vehicle they ensure to resolve the issue in it, first they change the front wheel and give me the vehicle.. Still it vibrates.. Again i went to showroom, they change the jumper at back and give me the vehicle.. Still it vibrates... Now they tell me that the the vibration is negligible and it occurs in all brand new jupiter due to telescopic suspension... They give me the other tvs jupiter for to ride and show me that it vibrates too on smooth road...
As per them it is the common in all tvs jupiter... If it really vibrates in all tvs jupiter then why it not vibrates in test ride... I am highly dissatisfied.

After changing too many parts, i am not getting the perfect solution... I have not paid 65000/- for this.

Vehicle : tvs jupiter bsiv
Engine no. : eghbj1038820
Chasis no. : md626eg48j3b15261
Purchase date : 30/4/2018

Require to resolve the issue or want complete refund with buyback the vehicle.

Jul 15, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

TVS Motor Company Customer Care's response Dear Anil,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

Jun 14, 2018

Updated by anilpansuriya Please note that the vehicle have run 350 kms ... and not given for service yet . The Problem arise in brand new vehicle since it is purchased before one month. ..They have tried to resolve the issue by changing the parts but it is not fruitful yet,

kindly Do the needful !!

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Address: 756182

I am pruchage TVs Jupiter classic on 7th jan'18. Scooter front body cover automatically go out slowly. Till date no any accident with it. Whenever I visit service center they told due to steel safety guard its happen. Please help.my no [protected]. Call me & resolve.

+2 photos

Jun 13, 2018

Updated by karunakar behera Kindly help to resolve my issue

Jun 13, 2018

Updated by karunakar behera Please update the status

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Address: Faridabad, Haryana, 121003

Website: [email protected]

I puchased motarcycle 3 weeks ago., after 2 days the rubber of stand is melted and break down., and after a week the tyre is bursted from the rym., and now i don’t understand why i took the bike by tvs because dealer is saying bike is manufactured by tvs, and service center is saying it is my fault., so i plz do the favour of me., otherwise i will do the customer negative for tvs., because what i am facing i will explain to all.

Name: gaurav rauthan
Mob.: [protected]
Dealer name: uttam tvs
Bike: starcity

Jul 16, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

TVS Motor Company Customer Care's response Dear Gaurav,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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M

mukutbihari

from Kota, Rajasthan

Jun 13, 2018

Motorcycle tvs sport was bought by me (mukutbihari gurjar) from shai kripa tvs shorum chechat. dist kota . rajasthan . bt i am not given his certificate after passing seven months .
while his entire amount has been deposited by me .

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Address: Jalandhar, Punjab, 144409

Website: [email protected]

Hi sir, today when i read my newspaper then i see your offer zero % interest rate and zero percent emi also but when i call tvs dealers they say no any offers today i am very can fused about you company. My newspaper name is punjabi jagran, jalandhar (Punjab) 12/06/18 date, ok i think so it’s not good for your company and your product also i really want buy your tvs jupiter.
Today my father birthday i want give birthday gift new t v s jupiter

Jul 15, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

TVS Motor Company Customer Care's response Dear Gurpreet,
We regret the inconvenience caused. We request you to kindly share your contact information along with the dealership details so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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T

Tanmay Dam

from Barpeta Road, Assam

Jun 12, 2018

Dear sir/mam

I just don't know why our silchar dealer of tvs motors doesn't allow us to purchase ntorq 125 via finance, as they are asking for cash purchase only
..

Kindly let me know is there any possibility or any rules specially for ntorq...

You can contact me at +91 [protected]
[protected]@ [protected]@gmail.com

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Address: Bangalore, Karnataka, 560100

I would like to complaint against an tvs dealership in bangalore - kr puram called suryapratap tvs. These guys are making false promise when you buy a bike saying they will deliver the documents within 2-3 days of bike purchase & big pain is that even after purchase period of 14 days i didnt recieved my documents. Their staff is not even professional. I have been contact their helpdesk to get intouch with one of the tvs representative who was dealing with me, as he told he had couriered my documents and yet not given courier details, but these people always telling i am calling him and they hangup. They are troubling in giving the documents. Please help out.

Jul 15, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

TVS Motor Company Customer Care's response Dear Lovish,
We regret the inconvenience caused. We request you to kindly share your vehicle model name so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

Jun 14, 2018

Updated by lovishkhanduja With bike registration number and chasis number i think you can easily able to find bike model details.
Still it is Apache RTR V4 2.0 Racing Edition with ABS. Also i was supposed to get all the papers (except RC which take time) on the same as i travelled over 33KM to reach the showroom and i was told it will be couriered within 4 days. Rest i already told. I didnt have even single paper. My bike is at my home from last 17 days. Please take strict action as this showroom staff does this for all their customers.

Jun 18, 2018

Updated by lovishkhanduja Its been over 3 weeks now. These people are picking up the call and telling we will get back to you once we contact the person (Manjunath) who showed me the bike. And the moment the hang up on me and never calls back. This is ridiculous, i have bike with no papers to take on road.

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S

satjeet singh

from Gurgaon, Haryana

Jun 12, 2018

I have a TVS JUPITER 2017 Modal, As per company specification, This vehicle mileage is not more than 45 kmp,

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J

Johnsena

from Gudivada, Andhra Pradesh

Jun 13, 2018

Sir please develop zero sr power tank motorcycle American usa electric motorcycle. Sir please develop zero sr power tank motorcycle develop in tvs motorcycle plant at Chennai

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Johnsena's reply, Jun 3, 2018

Sir please develop lito sora electric motorcycle usa develop 5tvs bikes in india at Chennai plant.

Johnsena's reply, Jun 3, 2018

Sir please develop lito sora electric motorcycle usa. Sir please develop American lito sora electric motorcycle develop in Chennai plant

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Address: 400079

Website: [email protected]

Respected sir/madam
I have purchased a tv's scooty pept from a dealer in mumbai siddhi vinayak motors on nov 2014, unfortunately he has given me a fake number after that i been to police station regarding his complaint it seems he has cheated many more people, i have been to tv's scooty dealers asking for my registration number but no response from anyone, request to help me out with my registration number or a procedure were i can get it here i am sending you the chasis and engine number for your reference chasis number md626bg36e2l11102 engine number 0g3le2397103
Regards
Aslam shaikh

TVS Motor Company customer support has been notified about the posted complaint.

Jun 12, 2018

Updated by Ifrah Shaikh Xxxxxxx

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Dear sir
I have purchase tvs_xl_100 from surbhi enterprises ambala cantt vide bill no tvs_vh_civ_1141 dated 28.5.18 on the first day purchase starting problem in this vechile & many times visited dealer shop he make some mechanical correction but after that same problem i fed up with my new vechile pls solve my problem on priority basis bcoz i have no time for visit dealer shop again & again
Gaurav bansal
[protected]

Jul 17, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

TVS Motor Company Customer Care's response Dear Gaurav,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: Chennai, Tamil Nadu

Website: Www.Tvsapache.com

Hello sir/madam
I bought an apache rtr 160 model four months ago from a authorized dealer of yours in wall tax road. My bike has very low pick up since the day i bought it and i hav filed complaint regarding this issue a couple times. They accepted my complaint and serviced the bike but i still face the same problem. So i request you to replace my clutch assembly and help me experience a better ride.

Jul 24, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2018

TVS Motor Company Customer Care's response Dear Ashwin,
We regret the inconvenience caused. We request you to kindly share the complete dealership details so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: Vadodara, Gujarat, 381410

The dealership u&v tvs as been delaying my number plates for a whole month now! I have even recieved the rc book/card from the regional rto. Too much delay and the dealer blames the rto's process for it whereas the government office was prompt in providing its services. Driving my vehical like that without a number plate is very risky and i cannot do anything if its stolen! Moreover cops have stopped me twice because of that. It has been more than 2 months and i have not recieved any update from the dealer! They also started my vehicals registration process 1 month after it was sold and i have a proof of that! Please help me with this situation and the procedure to follow next!

Jul 22, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2018

TVS Motor Company Customer Care's response Dear Saurabh,
We regret the inconvenience caused. We request you to kindly the vehicle model name so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: Mumbai City, Maharashtra, 400708

Hello sir/madam,
I have purchased tvs wego brown on 30/8/2011 from trijal motors bangalore, the details of the vehicles are here
Vehicle number ka 53 v4198
Jc no:46266
Frame no:md626ag46b1h96079
The vehicle has battery problem, i used to give it for servicing.. After servicing the starter used to work... But now the starter is not working because of battery issue,,,
The vehicle is run for only...

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Address: Agra, Uttar Pradesh, 282005

Hi my name is akash chaturvedi. I am an owner of tvs apache rtr 200.
From few days there is noise coming from my bike's engine this is coming after changing the clutch center hub. So i took my bike to the service center the name of the service center is arvind tvs agra after visiting there they refer me to shiv shakti tvs. After going to shiv shakti tvs they started analysing my bike they told me that please wait we will solve ur problem. They started opening the engine with hammer and chisel which resulted scratches on bike's engine by seeing this i asked what you guys are doing they replied by saying this we don't have tools to open the engine. After this they put my bike on other side and they started servicing other bikes i was told to wait and they kept me waiting for 6 hours and after that they say to me i have leave my here in service center. The whole day of mine got wasted and all the members of shiv shakti tvs were very bad they were not dealing with me properly and i have a question for tvs that they hire these kind of mechanics they don't know how to open the bike's engine. They argued with they abused me and most importantly there was team manager named devdutt yadav he was really bad and he was not dealing with me properly. He started arguing with me and he said that whatever you want to do against me and the service center you can do but i will not fix the problems that you are facing in your bike. I have a question that is how tvs deals with there customer. I m really fed up with this and i will a strict action regarding this and this is my humble request to tvs kindly respond to the email and give me a appropriate answer for that behaviour done with me and solution for my bike also or else i have to take some legal action regarding this issue and i have the proofs with me what has happened with me today and i will post all that on social media because the behaviour wasn't tolerable. If you guys really care for your customers then give a positive reply to me.

Jul 11, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Jun 09, 2018

Updated by akashjaf Hi my name is Akash chaturvedi. I am an owner of TVS Apache RTR 200.
From few days there is noise coming from my bike's engine this is coming after changing the clutch center hub. So I took my bike to the service center the name of the service center is Arvind TVS Agra after visiting there they refer me to Shiv Shakti TVS. After going to Shiv Shakti TVS they started analysing my bike they told me that please wait we will solve ur problem. They started opening the engine with hammer and chisel which resulted scratches on bike's engine by seeing this I asked what you guys are doing they replied by saying this we don't have tools to open the engine. After this they put my bike on other side and they started servicing other bikes I was told to wait and They kept me waiting for 6 hours and after that they say to me I have leave my here in service center. The whole day of mine got wasted and all the members of Shiv Shakti TVS were very bad they were not dealing with me properly and I have a question for TVS that they hire these kind of mechanics they don't know how to open the bike's engine. They argued with they abused me and most importantly there was team manager named Devdutt Yadav he was really bad and he was not dealing with me properly. He started arguing with me and he said that whatever you want to do against me and the service center you can do but I will not fix the problems that you are facing in your bike. I have a question that is how TVS deals with there customer. I m really fed up with this and I will a strict action regarding this and this is my humble request to TVS kindly respond to the email and give me a appropriate answer for that behaviour done with me and solution for my bike also or else I have to take some legal action regarding this issue and I have the proofs with me what has happened with me today and I will post all that on social media because the behaviour wasn't tolerable. If you guys really care for your customers then give a positive reply to me.

Verified Support

Jun 10, 2018

TVS Motor Company Customer Care's response Dear Akash,
Our team is looking into your case. We request you to kindly allow us some time and be rest assured your concern will be addressed to your satisfaction.
Warm Regards,
TVS Motor Company

TVS Motor Company Complaints & Reviews

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TVS Motor Company reviews & complaints page 158

hidden charges by contributor tvs

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clear lack of customer satisfaction

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not bringing a spare part

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tvs jupiter classic model - engine off in running vehicle

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tvs jupiter - complaints

about failure to give good service

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scooty servicing

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jupiter zx mileage problem from the date of purchase to till date

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non professionalism and customer dissatisfaction

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tvs jupiter new purchased vehicle vibrate on smooth road

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complaining about scooter manufacturing defect

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complaint for bike parts.

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today offer in news papers

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no professionalism and not received any single documents after 3 weeks also

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authorised dealer

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starting problem in new purchase xl_100

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hello sir/madam

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complaint regarding the authorised dealer

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battery problem

tvs apache rtr 200 4v 2016

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