TVS Motor Company Complaints & Reviews

On january 29th i purchased tvs jupiter from indian motors madiwala, bangalore. Very bad experience.

1. when they delivered the vehicle all the accessories were not present. there was no tool kit , delivery guy dint give any demo , i visited 3 time to get all accessories.

2. They sent snapshot of road tax receipt after 1 and half month (March 13th) after many calls and visit to show room.

usually everyone give very next day of purchase.

3. Even after one and half month i didn't receive my vehicle registration number.

Over all very bad experience. Very much disappointed with way they treat customers

Really disappointed by the service of tvs. Last month in february i purchased a tvs jupiter limited edition since then i am facing battery problems from my scooter. I have visited the workshop for first service to resolve the problem they asked me to disassemble the battery and to drive the scooter w/o battery for some days i asked him to replace then they denied to replace. Then i asked him for complaining then they said nothing will be done u go and complaint.
I am really disappointed with this kind of behaviour and service with the tvs motor company.

Dear sirs,

I have booked my apache rr 310 on 11th feb 2018 and the dealers informed 3months waiting and now post one month after booking, i was informed the delivery will take 6months which is really bad. The worst part is the reason for late delivery is tvs has stopped manufacturing apache rr 310 as they have more bookings for bmw cars so the company is focusing more in cars.
Every time ask for an update they either ignore my call or they will say will call you back.

Dear sir,
I am rich service centre at 9.30 am but my service will start at 1.30 pm on sunday on 11/03/2018 as per service person make job card & given to mechanic but within 1/2 hrs service complete but the mechanic did not red the job card about problem my scooter & i did not aver the charge of service i told all that manager about service details but he did not give any anser about service the charge rs.958 the did not give me up to the mark service as per charge if company service centre is only charge the service & only wash the scooter & give the customer service centre is only making money from customer fak job card making nothing service manule used
My job card no.78162/invoice no 14980 & reg no. Mh04jc 5786 tvsjupiter zx bsiv mag purple & service center is matrix motors address is f-7 hatkesh udyog nagar behind paramount suzuki mira bhayander road miraroad east thane 401107

Sir mere bike ka fuel kuch dikkat kar rha hain mein bahut bar camplent kar chuka ho fuel pump ki wajah se missing kartie hain mere bike agence par sunte hee nhi hain unse kha bhee fuel pump change kar dijiye mere bike abhi 13500 km hee chalie hain sir par woh kahte hain nhi change ho payga mere bike ko two year huwe hain sir abhi head bhee bahut hotie hain plz help mee sir...

I have bought tvs victor on 30th september 2017 still i have not received the rc book. The sri sairam motor service saying that it will come after one week since 4months but they are not giving us because of their negligence. Please tell them to do work properly and send my rc book. The number plate has came in november only but the rc book didn't came. Dealer name sri sairam motor services nidagundi vijayapura (Bijapur)
Pin 586213

Sir mere bike bahut missing kartie hain bahut time say service centre par dekhwa chuka ho par sahi nhi kar pa rahey hain yeah log aur sir avrez bhee bahut grab de rahi hain yeah log sahi nhi kar rahey hain mere bike guarantee mein hain sir yaeh log koi kam sahi nhi kar rahey hain uskey carbator mein koi problem hain par yeah log change nhi kar rahey hain...

I want to know the real price of mandatory accessories and rear and front guard. Here at pavan sekhar tvs show room Vizianagaram charged for tvs jupiter basic model rupees 67000/- on road price. But they provided bill for RS. 62444/-only. Remaining amount for above said accessories. Clarify it.

Sir,
With due respect i would like to state that i have purchased tvs sports registration no. Up 34 am 2274 on 30/06/2017. Due to some some problem the motorcycle was not starting on 08/03/2018. I went to my nearest tvs dealer i. E. Smrat tvs, biswan, sitapur to get it repaired. They told me that coil, magnet, battery and some other parts are not working quite right and we have to change it. They also told me that i have to pay about...

Recently i bought apache 200 4v carburetor version on 11 feb 2018. At the time of purchasing i searched all over the internet and asked in every showroom there was no news of coming new version. But after 20 days of my purchasing they launched a new version which is very different and better at same price segment. Now i feel like betrayed by tvs. Even they removed my product from the website. So i want a explanation from tvs why did they do it? This is a very serious matter for me because i put all my savings in this bike. Contact me on [protected]

Hello, i am aditya singh from pune. I have booked the bike apache rr310 on january starting after getting a promising date of mid february for delivery. I am highly disappointed as it is mid of march, and there is no sign of delivery date after concerning to the manager of century tvs (Wakdewadi) the only answer i got was “sir we can’t promise you any date.. Please enquire after 5 days”. This is not a way to treat your customers as if one is begging for a free bike. I understand the bookings are high in demand and further so, but before taking orders a well established company should show some responsibility to fulfill the orders on time, or atleast promise a date for delivery

I own a tvs rtr 160 apache model. The customer service here is very poor. I want to buy clutch cable wire from one of the outlet in dibrugarh but they refused to give it. When i enquired the reason the manager said they are unauthorised to to sell it. My bike clutch cable is damaged and so i am not able to repair it. Morover there is no such available customer care no of tvs motors. The contact number which are there in the official site are not in use and no one answers the call.

Hi team,

I went to tvs showroom and booked apache rr310 however i was told that the delivery of bike will take almost 3 months.in this competitive world if people are putting faith on your product then you must be giving a good response to consumers. Waiting for 3 months for a bike looks like stupidity however i am still showing trust on your brand as i really liked your product.
My only suggestion is that you deliver the bike soon so that people show faith in your bike and brand and in turn sales of this bike increases. Otherwise people will start loosing interest in your bike. I have 3 friends who were planning for this bike but when they came to know that this is the waiting time they made up their mind for some other bike.
Please look into this

I purchased tvs jupiter from shubh motors situated and semra, bastar, chattisgarh and after the purchase within 2 months i faced many handling problems and oil chamber burst automatically one day while riding after complaining the showroom they said its your fault and u have to pay for it., bad service.. I wish i could get a replacement only 810 km driven..

We have given scooty tvs es model for service to this sakthi saradha tvs showroom near peelamedu for rectifying the problem where we are not able to start the vehicle by kick as self was not available. They promised us that they will check and deliver after 2 days. So after 2 days when we have received the vehicle, it was not starting at the end of the day. We gave them back again, and they took 1 more day and again they delivered saying that they have fixed now. But even after twice repeated service still we are unable to start the vehicle. But they charged us 1000/- and 250/- more on the second time. We are not sure what kind of crap service they are offering. This is the worst service we have faced. Could not even fix one problem, we had to come again and again.

I have a apche fi bike and my bike does get pick up when i accelerate the bike and going to stop.. I am going to service center, ashribad at bhubaneswar and the tecnician told me that fuel pump is defective. And the pump is not available.
Now i told him to arrange the fuel pump by ordering the company. But he told me that now company not supply the fuel pump. Then i talk with the company service engineer satyajit panda and same reply come out. Then i talk to tm and again same reply.. And he sugested me to convert the bike to carborator mode. And cost will be come out 12 to 15 thousand.. I purchage the bike in january 2009 is it a wise dicission to spend 15 thousand in 9 year old bike. If there is any fuel pump kindly inform me.

My name sukhvinder singh mobile no [protected] sir mai kotkapura se hoon mere pass tvs jupiter hai november 2016 model maine samridhi tvs agency se repair krvai thi parts pavaye they aur abhi 2 month huye hai ab phir kharab kr rhi hai sir mujhe lgta hai unho ne original parts nhi dala isiliye jld kharab ho gye sir aal inse baat kijiye unko kuch aata nhi

I have booked a vehicle @ srivari tvs showroom (New washerment pet) on 18th february 2018. And also received the financial approval message on 27th february. But yet to receive the documents to register the vehicle.
I was not seen this kind of poor service at anywhere.
Moreover showroom team giving wrong statement/commitment always while calling.

I have booked new 310rr 2 months before, as they promised that we will deliver it in 60 days from booking date.

Still not even a guaranteed date from them. Giving full cash, and just sitting like a waiting.
I also have booked 2 ntorq bikes for which they said, 10 days wait. Two weeks now.
Not even clue.
Really regret about tvs for having such a veryyy bad track record in delivery.

Hi,

On 14th sep 2017 purched a tvs rtr 200. After one week faceing many more problem. Going varius showroom they found my bike have problem, some services center guy said that the bike is manufecture defected. Every week going to you services center they found part problem and change now alredy 5 month happen still same problem happen still my bike is not ready. Last 2 nd feb 2018 raise a complain tvs guy comeing (Niogi (Tm) & susanto (Trainer of tvs). Susanto working on bike try to solved gear sensor, back wheel noise, chain noise & engine noise. After long time he solved only gear sensor problem & change the chain adjuster but chain noise not resolved & main problem is remaining engine noise not solved. Then the both guys (Niogi & susanto) are said that the engine noise is normal for rtr 200. They alredy know the bike engine problem. After 5 month of harassment & lote of petrol & time they said rtr 200 is. Is this excepted?. Today i reacived a call form mr hr barma & he said that sir we are change your bike engine. He knows every thing the bike have menufecture defected. I told him that i don’t want to change any single parts mane more parts alredy change i just want a nes bike of riplesment of my bike then he discunnected the call.

My bike is runing on 4234 km but 80% of km going to services center for problem solution. My nearest services center distance is 35 km, every day 250 to 300 rs petrol destroy + time +money+harassment. They all know the bike have problem still they are harassing me. Please help me i am fedup of tvs.