TVS Motor Company Complaints & Reviews

I, have purchased tvs jupitor bsiv 2017 model on 07.02.2018 from your sole selling agent or called as dealer m/s susheel motors pvt ltdkukatpally hyderaabd telengana, he is denied to issue invoice of duplicate & triplicate, where act mandate issuance of invoice in triplicate (3 copies) as per below mentioned section "where an invoice is required to be issued under clause (F) of sub-section (3) of section 31, ofcgst act.2017"

Kindly educate/train your sole selling agents or so called dealers which enable you to do business easier way

I buy Jupiter BS-4 model in July 2017. From Ridhhi Sidhi TVS showroom Bhilai. But my scooter does not give mileage over 40km/LT. Whereas, company commited that Scooter(Jupiter) would give mileage of 60KM/L.

Before 1st service my VICTOR 110CC DISC was giving 58kmpl, after 1st service suddenly drops to 40-45kmpl service centre people are not responding to my problem, please resolve my issue ASAP.

Hi Team,

I have given my scooter to preetham motors last week stating my problem of sound they have changed the gears and billed around 4000 rs but still the vibration problem is not resolved if i go again and tell the problem they say they dont have people to service and unethically behaved
so please take some action.

We brought a scooty pepx on 2/9/17 and also 2 services over and we used 600km only and last Sunday we met with an accident because of front break failure and nut was loose and we fell down and the person who was driving got head injury and the helmet were also broken. This is fault of the company and the did not do the service properly due to this accident was occurred last service date was on 13/1/18 And the company is delaying vehicle to return it back in proper conditions. This was a very serious incident and the showroom officers are not bothered about it they are slightly taken lagging the procedure. This incident must not be repeated to any one else

Charging problem.
I purchased new apache 200 in january last weekfrom first day to till date bike has charging problem, I complained to but he is ignoring my complaint.
dealer name "DIAMOND INTERNATIONAL".
dealers address and mobile no. DIAMOND INTERNATIONAL, tajpur maafi, moradabad(UP). Mobile no.:-[protected].please do needfull for me.

I bought tvs jupitoe in the month of april 2017 and the brake shoes had some problem and i was getting lot of noised when i apply brake. It has been shown to the dealer after the 1st service and they had rectified. Within few days brake shoe noise is too much and the person incharge of bridge
Stone agencies and theyare kind enough to change new brake shoes. After the changed it was working fine and i do not have any problem such kind. When i gae 2nd service due after the service the problem has started and i am getting too much of noise i and they are unable to solve this. I feel that brake shoe is the main problem and the dealer has also informed that and i also noticed lot of customers complaing about noise in the brake. Pl use your good office and solve this problem at the earliest. By the by i am also ex-employee of tvs group. I am sure with your good office you will solve this issue asap..

Regards
Ramakrishna
Bangalore
[protected]

I dropped my tvs jive vehicle 5 days back to tvs ramkay service centre opp to phenoix mall. So far complaint not resolved and they not able to repair the vehicle rather collecting service bill from me. They are sending sms says that vehicle is ready to deliver when i approach service center, they instructed to pay the bill first. After paid i noticed same problem continues. This is happening continuously for last four days but still not repaired

Hi,
Yesterday i have given my bike (Apache rtr 160, dl 7sbr 4279) for service at gk tvs parpargunj industrial area, they have broken a spare part called bolt of silencer and informed us that it's been broken by mistake and repair it from outside and today is the delivery date and when i came back to get my bike they have charged by that part from still i didn't understand that if something is happen by your service center why should i pay for that, its their fault when they have broken any spare part or anything of my bike, i have paid that bill but seriously i am absolutely not satisfied with the service and the way have have treated for their mistake, they should understand what mistake they did, so its a request to you that pls raise my voice and do the needful regarding the same otherwise this is such case where the loyalty got down and goodwill got decrease of tvs..

Thanks and regards

Your valuable customer

Basant singh negi
Mob.-[protected]

My self pabitra sahoo, one month before i have faced one small accident. I give it to my own purchase center (Karuna traders) to repair it. I am using tvs sports ref mel es volcano red. I have insurance with reliance. I just shocked they prepared a bill amount after 20 days with the amount of 7860.00. Really its too high. I dont know why this much. The insurance company paid around 5000.00, remaining i paid my self.

I dont know what they have done. Why this much amount? No proper explanation. Very bad service.

Parchase tvs jupiter 24/01/2018
But after two days not start jupiter & call mechanics problems solve it.
But yesterday again same problem come so repaired it your workshop.
But problem not solve.
Pls take proper action & problems solve it. If your mechanic not problem solve
Change new replacement other jupiter
My contact no. [protected]

I shall be highly oblige if you would kindly allow me to ventilated my problem through by this complain. I have already paid for my two wheeler service (Ball racer) but it's not work properly. I was continuously visited my service centre but they are not respond. Please take legal action as early as possible.
Service centre:mukherjee gate (Maheshtala kolkata, west bengal)

Dear all kind attention:

Subject: request for renewal of authorization of yameen tvs in mylavaram as 2nd point we do not have any objection in working as 2nd dealer
Md ramcor

Area manager - tvs motor company

Bcc intentional as cc company chairman and pros

As you have requested i made my showroom and work shop ready by 06-june-2017 with service manger/area manger guidance. And we could not able to keep 30lakh investment till sepember but still we are doing business with working capital 5 to 6 lakh and tvs credit advance additional 3 lakh. Intentionally though the repayment is doing good mr veerendra and area manager (Vijay/narendra) stopped tvs trade intentionally and did not supplied vehicles. If we send amount eqiualnt value for 53 vehicles on road price then only they asked to do business. And without any intimation from the great garapati garage stopped sending vehicles though we have amount up to 5lakkhs. And o fine day as area manger preplanned opened up a show room with their loved persons before completing my agreement time. Before my agreement time is not over they have started selling vehicles on yameen automobiles code. We were not been known that it is all preplanned bribed game between area manager and the new tenali dealer resident of hyderabad. The great garapati is never ever asked us to settle my balances and never ever replied why they have made my investment to be done on show room and works shop. Well done. We are asking does new dealer from tenali is keeping funds for purchasing 53 vehicles on road price?? We also keeps sufficient funds and you already made us show room so why cant you renew our agreement as 2nd point in mylavaram? Like vijayawada multiple dealers available. So kindly consider our request and do needful as we are already in to tvs show room from past 10 years. We are requesting to make us 2nd point in mylavaram.??

Apart from all this from past 10 years customers are coming to my works shop for repairs and service he cant even accepting that as if i went and asked customers to come to my show room. Many customers visiting after visiting there showroom first and if they are not satisfied then only coming to us. Send you video recordings of customers soon.

Yameen automobiles

Meera vali
[protected]

Sir am jatin saud i had taken tvs rtr 160 bike on june month but still i had not got registration number showroom agent not responding well. Tvs show room (Krishna motor) district nalbari
State. Assam. Dealer name krishna motor[protected] his mbl number show room owner taken money for registration of my vehicle but still he hadn't given my registration card that's my problem i hope u understood. Solve my problem immediately i fed up with ur tvs company motor service.

Hello,
I am general manager in honda, my cousin visit with his bike tvs sport having little issue in kick but after service it's not start and their manager (Mr. Ravi) not listening properly his problem and doing misbehaving with him so i am totally unsatisfied with service i will never recommend to tvs to anybody. Tvs center address in vijay nagar ghaziabad

Regards,
Rahul
[protected]
Mail-rahul. Me.[protected]@gmail.com
Bike no._up 14 cc 3502

I manigandan. P purchase the star city+ 110cc bike @ sbm tvs showroom on june'17. From starting itself poor mileage and checking with service center frequently, every time given false commitment, but even raise complaint - the mileage is not got increase from 45-50km. While purchasing time they are committed 86 km/l. Few of my friends bike also give 70-80km. But my bike is not given 60km.

Worst performance of tvs110 cc star city, when petrol is costing 76/ltr

Please fix the issue - tn05 bl 2291

Manigandan. P
[protected]

Last week (3-feb-2018) i have given my bike for service in the service center (Sri venkateshwara service centre k. R puram, bangalore) due to some issues with my bike and got today (8-feb-2018) with out proper service (They have charged for polishing but not done any polishing and even water service also not done)
They are lease bothered about customer. So please take necessary actions against them

This is to inform you that mi activa is not working properly inspite of giving it for service manier times. I bought that activa in the month of june and within a month i activa was not being able to start ot so i gave it for service but my actova is not up to the mark i thought it would be. So its my humble request to you to look onto this matter and solve it as early as possible.

I have purchased tvs apache 200 bike from avian auto pvt. Baroda on[protected]. Unfortunately the approach of your dealer is not consumer firendly and rto clearance took almost 3 months with our constant follow up.

Further unfortunately today i. E. 7-2-18 the bike did not start in morning. So called your nearest service centre. He said may be it seems not a battery problem but wiring issue. After sometime got a call that battery is kept for charging for full day and in the evening will come to know what is the issue. Regret to buy your product costing more than 108000 and receiving poor services and giving trouble within 3 months.

Hi am Ragupathi,
I Purchased my TVS XL Heavy duty in 2009 in chennai. Currently i transfered to Tirupur. I just want to do some spares change with general service i taken my bike to your authorised dealer cum service center. Because of your poor quality metal my bike chase number was not visible and it was rusted. Your authorised service center staffs were scratched with salt paper on bike chase it was become more damaged. Then they said they wont take service because chase number ia not visible. We informed him clearly about the rust they were not taken care about that. We shown our RC book too to confirm that it was our bike. More over we made service one time at the same service center 12 to 15 months before. But they are treating customers like a ### and we feel embracing that it was like a thefted bike. Because of your poor quality materials we feel shame to buy your products.
I need a immediate response from your end if not ill file a case against your quality and service.
Service center name:
Star auto agency
PN road
Tirupur 641602
Phone [protected]

Regards
Ragupathi