TVS Motor Company Complaints & Reviews

Address: Thane, Maharashtra, 421301

Website: www.tvsmotor.com

I like in kalyan, thane, maharashtra. I bought my tvs jupiter in august 2017, since then am facing some issues and i thought it would get better after servicing the vehicle, but it didn't. Engine noise is weird and loud, fhel efficiency is too low giving around 10-15 kmpl. Acceleration is too high even when at zero speed. The suspensions are not damaged from the day i purchased the vehicle, both suspensions are not working and the rear suspension...

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Address: Bangalore, Karnataka, 560016

Hi
Have given my vehicle tvs jupiter ka 53 er 1992 for service at your service center aruna giri kalyan nagar bangalore on 16/3/2018, was told that the vehicle will be delivered on 17/3/2018 which time they had not mentioned about 18/3/2018 being holiday, but received sms @4.15 p. M today informing that the vehicle is ready & asked to collect mentioning that 18/3/2018 is a holiday, since am occupied with some other work requested your personal to wait till 7.00p. M but they refused that they cannot wait for one vehicle beyond 6.50 p. M, if this is the after sales service provided by tvs dealer ship, you can count on why customers are shifting to other brand.

Regards sai kumar
[protected] /[protected]

Apr 18, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

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Mar 18, 2018

TVS Motor Company Customer Care's response Dear Sai,
We regret the inconvenience caused. We have noted your feedback and passed it on to the respective department to improve our services.
Warm Regards,
TVS Motor Company

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S

Sai1965

from Bengaluru, Karnataka

Mar 18, 2018

Wat abt for the services we hv paid, not kept up the time
Vehicle not washed

Will the dealer refund the amount pls confirm

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Address: Moradabad, Uttar Pradesh, 244001

I have purchased tvs xl 100 for my shop vide bill no 758 dt.19.11.17 from brasscity motors (Tvs authorized) and provide them with my gst copy... Asked them to issue gst invoice with my gst num.. So i would get gst credit... But they had not filed gstr1 wo i am having loss of rs.6748...
I have also complaint the same on their customer care number... But then also re[censored] is negative.

Apr 18, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

TVS Motor Company Customer Care's response Dear Naresh,
Our team is looking into your case. We request you to kindly allow us some time.
Warm Regards,
TVS Motor Company

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Address: Thrissur, Kerala, 680612

I bought an apache rtr 200 on 25th january 2018. After taking the delivery, when i had registered the bike the rto toled me that the bike was an year old model and i had been cheated by the dealer. But when i told this to the dealer, they said it was a new bike.
When i received my rc book there was written that the bike was manufactured on march 2017. So there is no denying that i have been cheated. My name is bimalmithran pb and the bike is registered on this name. I bought the bike from central tvs thrissur kerala.

Apr 23, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

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Mar 17, 2018

TVS Motor Company Customer Care's response Dear Bimal,
We regret the inconvenience caused. Our sales team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: Bangalore, Karnataka

On january 29th i purchased tvs jupiter from indian motors madiwala, bangalore. Very bad experience.

1. when they delivered the vehicle all the accessories were not present. there was no tool kit , delivery guy dint give any demo , i visited 3 time to get all accessories.

2. They sent snapshot of road tax receipt after 1 and half month (March 13th) after many calls and visit to show room.

usually everyone give very next day of purchase.

3. Even after one and half month i didn't receive my vehicle registration number.

Over all very bad experience. Very much disappointed with way they treat customers

Apr 16, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

TVS Motor Company Customer Care's response Dear Shna,
We regret the inconvenience caused. Our team is looking into your case. We request you to kindly allow us some time.
Warm Regards,
TVS Motor Company

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Address: Aligarh, Uttar Pradesh, 202001

Really disappointed by the service of tvs. Last month in february i purchased a tvs jupiter limited edition since then i am facing battery problems from my scooter. I have visited the workshop for first service to resolve the problem they asked me to disassemble the battery and to drive the scooter w/o battery for some days i asked him to replace then they denied to replace. Then i asked him for complaining then they said nothing will be done u go and complaint.
I am really disappointed with this kind of behaviour and service with the tvs motor company.

Apr 16, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

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Mar 16, 2018

TVS Motor Company Customer Care's response Dear Bhanu,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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N

njwesley

from Chennai, Tamil Nadu

Mar 15, 2018

I have booked a Jupiter on 10.02.2018 & paid in full on 15.02.2018. But the dealer is not delivering the vehicle and non-responsive.
Pl do the needful.
Regards
NJ Wesley
[protected]

really disappointed by the service of tvs. - Comment #3040098 - Image #0

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Address: Bangalore, Karnataka

Dear sirs,

I have booked my apache rr 310 on 11th feb 2018 and the dealers informed 3months waiting and now post one month after booking, i was informed the delivery will take 6months which is really bad. The worst part is the reason for late delivery is tvs has stopped manufacturing apache rr 310 as they have more bookings for bmw cars so the company is focusing more in cars.
Every time ask for an update they either ignore my call or they will say will call you back.

Apr 16, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

TVS Motor Company Customer Care's response Dear Sam,
We regret the inconvenience caused. Our sales team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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J

jay27021995

from Amritsar, Punjab

Mar 15, 2018

My tvs jupiter starting issue at morning and service station people does not solve this issue.Plese solve my issue

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Address: Thane, Maharashtra

Dear sir,
I am rich service centre at 9.30 am but my service will start at 1.30 pm on sunday on 11/03/2018 as per service person make job card & given to mechanic but within 1/2 hrs service complete but the mechanic did not red the job card about problem my scooter & i did not aver the charge of service i told all that manager about service details but he did not give any anser about service the charge rs.958 the did not give me up to the mark service as per charge if company service centre is only charge the service & only wash the scooter & give the customer service centre is only making money from customer fak job card making nothing service manule used
My job card no.78162/invoice no 14980 & reg no. Mh04jc 5786 tvsjupiter zx bsiv mag purple & service center is matrix motors address is f-7 hatkesh udyog nagar behind paramount suzuki mira bhayander road miraroad east thane 401107

Apr 28, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2018

TVS Motor Company Customer Care's response Dear Hasham,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: Shahjahanpur, Uttar Pradesh, 242001

Website: [email protected]

Sir mere bike ka fuel kuch dikkat kar rha hain mein bahut bar camplent kar chuka ho fuel pump ki wajah se missing kartie hain mere bike agence par sunte hee nhi hain unse kha bhee fuel pump change kar dijiye mere bike abhi 13500 km hee chalie hain sir par woh kahte hain nhi change ho payga mere bike ko two year huwe hain sir abhi head bhee bahut hotie hain plz help mee sir...

Apr 19, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

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Mar 14, 2018

TVS Motor Company Customer Care's response Dear Amir,
We regret the inconvenience caused. We request you to kindly share your vehicle model name so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: 586213

I have bought tvs victor on 30th september 2017 still i have not received the rc book. The sri sairam motor service saying that it will come after one week since 4months but they are not giving us because of their negligence. Please tell them to do work properly and send my rc book. The number plate has came in november only but the rc book didn't came. Dealer name sri sairam motor services nidagundi vijayapura (Bijapur)
Pin 586213

Apr 13, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

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Mar 13, 2018

TVS Motor Company Customer Care's response Dear Annaraya,
We regret the inconvenience caused. We request you to kindly share your contact details so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: Shahjahanpur, Uttar Pradesh, 242001

Website: [email protected]

Sir mere bike bahut missing kartie hain bahut time say service centre par dekhwa chuka ho par sahi nhi kar pa rahey hain yeah log aur sir avrez bhee bahut grab de rahi hain yeah log sahi nhi kar rahey hain mere bike guarantee mein hain sir yaeh log koi kam sahi nhi kar rahey hain uskey carbator mein koi problem hain par yeah log change nhi kar rahey hain...

Apr 13, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

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Mar 13, 2018

TVS Motor Company Customer Care's response Dear Amir,
We regret the inconvenience caused. We request you to kindly share your contact information, vehicle model name and dealership details so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: Vizianagaram, Andhra Pradesh

I want to know the real price of mandatory accessories and rear and front guard. Here at pavan sekhar tvs show room Vizianagaram charged for tvs jupiter basic model rupees 67000/- on road price. But they provided bill for RS. 62444/-only. Remaining amount for above said accessories. Clarify it.

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Sir,
With due respect i would like to state that i have purchased tvs sports registration no. Up 34 am 2274 on 30/06/2017. Due to some some problem the motorcycle was not starting on 08/03/2018. I went to my nearest tvs dealer i. E. Smrat tvs, biswan, sitapur to get it repaired. They told me that coil, magnet, battery and some other parts are not working quite right and we have to change it. They also told me that i have to pay about...

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Recently i bought apache 200 4v carburetor version on 11 feb 2018. At the time of purchasing i searched all over the internet and asked in every showroom there was no news of coming new version. But after 20 days of my purchasing they launched a new version which is very different and better at same price segment. Now i feel like betrayed by tvs. Even they removed my product from the website. So i want a explanation from tvs why did they do it? This is a very serious matter for me because i put all my savings in this bike. Contact me on [protected]

TVS Motor Company customer support has been notified about the posted complaint.

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Saleem Salee

from Kasaragod, Kerala

Mar 13, 2018

My Jupiter first service not allowed. The showroom supervisor stund of my father
and my Jupiter return please my cash return

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Krishna Shukla Turantpur

from Allahabad, Uttar Pradesh

Mar 13, 2018

I'm purchased RTR160 six months ago, but I'm unsatisfactory of your quality. Because in six months we face so many fults like headlamp, sakar & wallesars problem they are not resolve by your dealer. So I'm unhappy of your quality.
KRISHNA KUMAR SHUKLA
From Gopiganj Bhadohi U.P.
Mob.[protected]

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Address: Pune, Maharashtra, 411007

Hello, i am aditya singh from pune. I have booked the bike apache rr310 on january starting after getting a promising date of mid february for delivery. I am highly disappointed as it is mid of march, and there is no sign of delivery date after concerning to the manager of century tvs (Wakdewadi) the only answer i got was “sir we can’t promise you any date.. Please enquire after 5 days”. This is not a way to treat your customers as if one is begging for a free bike. I understand the bookings are high in demand and further so, but before taking orders a well established company should show some responsibility to fulfill the orders on time, or atleast promise a date for delivery

Apr 11, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2018

TVS Motor Company Customer Care's response Dear Aditya,
We regret the inconvenience caused. We request you to kindly share your contact information so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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A

Adi29

from Shahapur, Maharashtra

Mar 11, 2018

[protected] you can call me on this number and kindly update me with a date of delivery

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Address: Dibrugarh, Assam, 786001

I own a tvs rtr 160 apache model. The customer service here is very poor. I want to buy clutch cable wire from one of the outlet in dibrugarh but they refused to give it. When i enquired the reason the manager said they are unauthorised to to sell it. My bike clutch cable is damaged and so i am not able to repair it. Morover there is no such available customer care no of tvs motors. The contact number which are there in the official site are not in use and no one answers the call.

Apr 11, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

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Mar 11, 2018

TVS Motor Company Customer Care's response Dear Molen,
We regret the inconvenience caused. Our team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: Hyderabad, Andhra Pradesh, 500084

Hi team,

I went to tvs showroom and booked apache rr310 however i was told that the delivery of bike will take almost 3 months.in this competitive world if people are putting faith on your product then you must be giving a good response to consumers. Waiting for 3 months for a bike looks like stupidity however i am still showing trust on your brand as i really liked your product.
My only suggestion is that you deliver the bike soon so that people show faith in your bike and brand and in turn sales of this bike increases. Otherwise people will start loosing interest in your bike. I have 3 friends who were planning for this bike but when they came to know that this is the waiting time they made up their mind for some other bike.
Please look into this

TVS Motor Company customer support has been notified about the posted complaint.

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R

rahulkat12

from Hyderabad, Telangana

Mar 25, 2018

This complaint was resigtered on 10th March 2018 and its been 15 days and no one has contacted me so far. I guess no one from TVS customer support is really bothered to look into it or atleast reach out to customer once.

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Address: Bastar, Chhattisgarh, 494001

I purchased tvs jupiter from shubh motors situated and semra, bastar, chattisgarh and after the purchase within 2 months i faced many handling problems and oil chamber burst automatically one day while riding after complaining the showroom they said its your fault and u have to pay for it., bad service.. I wish i could get a replacement only 810 km driven..

Apr 11, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

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Mar 09, 2018

TVS Motor Company Customer Care's response Dear Vaijanti,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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Address: 641035

We have given scooty tvs es model for service to this sakthi saradha tvs showroom near peelamedu for rectifying the problem where we are not able to start the vehicle by kick as self was not available. They promised us that they will check and deliver after 2 days. So after 2 days when we have received the vehicle, it was not starting at the end of the day. We gave them back again, and they took 1 more day and again they delivered saying that they have fixed now. But even after twice repeated service still we are unable to start the vehicle. But they charged us 1000/- and 250/- more on the second time. We are not sure what kind of crap service they are offering. This is the worst service we have faced. Could not even fix one problem, we had to come again and again.

Apr 18, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

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Mar 09, 2018

TVS Motor Company Customer Care's response Dear Sir,
We regret the inconvenience caused. We request you to kindly share the vehicle model name so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company

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R

Ram_1_1

from Delhi, Delhi

Mar 9, 2018

Tvs scooty ES

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I have a apche fi bike and my bike does get pick up when i accelerate the bike and going to stop.. I am going to service center, ashribad at bhubaneswar and the tecnician told me that fuel pump is defective. And the pump is not available.
Now i told him to arrange the fuel pump by ordering the company. But he told me that now company not supply the fuel pump. Then i talk with the company service engineer satyajit panda and same reply come out. Then i talk to tm and again same reply.. And he sugested me to convert the bike to carborator mode. And cost will be come out 12 to 15 thousand.. I purchage the bike in january 2009 is it a wise dicission to spend 15 thousand in 9 year old bike. If there is any fuel pump kindly inform me.

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R

Ravi Shankar P

Oct 16, 2020

I have a apche fi bike and my bike broke down, when i took it to the Service center, they informed me that the petrol pump got damaged and needs to be replaced with new part. Now company is saying they are not manufacturing new parts. what will be an ideal resolution to my bike

TVS Motor Company Complaints & Reviews

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TVS Motor Company reviews & complaints page 167

tvs jupiter engine noise, fuel efficiency, suspensions not working properly

delivery of service vehicle deficiency of services

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taken gst invoice but they do not file gstr1

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got delivered delivered an year old bike

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regarding delayed road tax payment and no did not receive vehicle number

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really disappointed by the service of tvs.

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tvs apache rr 310 delivery date extended

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service complaint (service issued in service

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miss behaviour and my bike fuel pump

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rc book not received since 5 months

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costumes miss behaviour

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cost of accessories mandatory and front and rear guards

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regarding warranty of parts

about apache 200 4v

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tvs apache rr310 delivery

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buying of spare parts from tvs outlet dibrugarh, assam, 786001

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long wait for apache rr310

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problems faced within 2 months after purchasing tvs jupiter

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scooty tvs es service was worst

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tvs apache rtr 160 fi: fuel pump

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