TVS Motor Company Complaints & Reviews

I purchased the tvs access 125 from janakiram motors rajapalayam from the day one its creating the staring problem and front side painting also not good. I told them please change the vehicle but they are not they changed the airfilter and carburetor that day i told them once again any problem please change the vehicle. The problem comes again this everything happens before registration, but i send the vehicle to company to change but they are took the vehicle went rto office and registered the vehicle. Now, i asked the company owner, he washed his hands, i can't do anything because it registered. They are cheating me and suffering too much in my family.

My son soumyadeep datta, purchased a twoo wheeler vehicle delivery challan no 160 dt 1st november2017 from your authorised dealer s. R. Automobiles, 587/a, g. T. Road, serampore, hooghly, 712201, showroom model rtr 200 bsiv chasis no md637br 12 h2l266, engine no. Br1lh2226098, financer tvs credit service ltd. And paid rs. 51600.00 only including rto and vehicle registration formalities and insurance, received the bajaj allianz insurance certificate og[protected]-00010060 effective from 3rd november'17 midnight, issued on 15.11.17 and government of west bengal, state transport department, arto, srirampur, wb, receipt/ appl. No. Wb[protected]/wb[protected] dt. 24.11.2017. But till date not able to give us the required receipt and date for number plate followed by the smart card, in-spit-of several request follow up over telephone and bi-parted discussion, where us, my son is unable to use the motor cycle and paying interest to the financier. So please take appropriate action to expedite the issue.
Sandip datta
[protected], [protected]@gmail.com

Am using apache 180 abs beast model. Yesterday i have met with a seviour accident and injured my leg very badly. I dont no y the back disc got locked in the intense situation and putting my life into risk by even having a good choice of choosing this bike. I also dint have any warning from abs indication. I goint to take this situation very seriously.

Free service has been done by charging rs. 260/-. Charge was stated to be for changing oil. The oil replaced was only 900 ml. Is it cost rs. 260/-. Please clarify is it free service or paid service. The service station is dugar distributors pvt. Ltd., indore. There was constant call for service saying that it was free service. But after getting the vehicle serviced the payment of rs. 260/- was asked for. How it can be said free service. For only putting 900 ml. Oil how can the company charge rs. 260/-? Now when this is the nature of free service i am afraid what will be nature of paid service.

Dear team,
I bought tvs rtr 200 in diwali 2017, it is observed that most of the parts of bike such as fuel tank, handle weights are loose and shakes by mere simple push. Also liner and shock absorbers makes abnormal noise. I have done servicing last tuesday even the service centre people says that there is a manufacturing defect with those parts. Kindly do the needful asap.
Regards,
Shivshankar velnani konar

Tvs jupiter zx purchased on march-17. I have availed two free service till date and from very first service my scooter had a problem of auto start but service center said about less utilised of scooter. Again i went on 26 dec. And now they said faulty battery. Till today i did not got my scooter. Mh-15fy-4538. Two to three time we went there but did not got any satisfactory answer.

Tvs magic motor, nashik, maharastra

My name rajmohan i having tvs sports, today (30.12.17) i went give my vehicle to perambalur district acl tvs station, in their manager is not ready to listen what i am telling about a vehicle and also he abuse me in front of 20 people and scold me. After few minute he refused to take the bike for service. Everyone watching me, in that circumference i felt bad. Anyhow, we are paying for service but how you service manager behaves to me. It is really put me off.
Moreover, i try to call the customer care they didn't pick my call.

Dear sir myself raviteja i have owned apache rtr 200 4v i had an complaint regarding chain spocket noise after service it has produceed noise they have charged money and replaced new part but problem not rectified then again they replaced warranty part. My question is why dont before they can change in warranty ok then again i have kept for a service at that time i dont have any complaint regarding chain noise but after service again it has started. After my complaint they changed an ordinary chain spocket but till now my complaint was not rectified and main thing after service there is no feed back call from service
My contact number is [protected]
From visakhapatnam
Service centre name tvs olive dabagardens branch

I bought a apache 200cc on april. Free service as been complete that free service also not satisfied after completing free service but service is really wost. On 21.12.2017 i gave bike after free service. Bike self is not working thn frond break is jamed thn some noise also came in chain. On that day one of your manager only attend tha issue. After completing service. I will take a delivery. The bill value is rs.1881. After 1 day same issue in came in my bike. Again i will take my bike to your respective showroom on 25.12.2017. But no responce for the issue just like that they told i will clear tha issue. But still didn't any call & any responce i didn't get in your respective showroom. Today i will visit your respective tvs sri vari motors i will gave my bike on 25.12.2017 in same condition only i say my bike seriously i didn't accepteble. They manager told sorry sir i forgot it sir. This is your answer from yous side. Today i got a call from your respective sri vari motors they told your bill value is rs.4500. Why should i will pay 4500 your falt alreadt i gave on 21.12.17 on that day i paid rs 1881. For same issue. After serious. Why should i pay 4500. Manger told front disk plate has been problme that one changed. Appart from that piston also changr thn chaisparcat also changed and also labour charge also told 300 rs. Befor also same issu in my bike on 21.12.17 after the service only i will pay rs 1881. Your service only wroungly done in my bike why should i pay 4500 once agin. Tvs motors are really wost. Seriously i disappointed your service and also your manager speach is also different. Manager also wost person they dont know how to hanlde tha customer. First aff all pls give me trainnig for your manager how to handle tha customer. Manager also wost and also product is really wost condition. I don't have words. Single word i will told like... This my feedback from my side for tvs motors very very very very poor service 0% saticefaction.

Hi sir this is subash chandra bose indla working in sbi, i have taken tvs wego bike at tvs venkatasai dealer in july2017 paid the cash in june between 25 to 29 at peapuly, kurnool dist ap. I got my loan sanction in november and the amount, rs61, 000 was credited to venkstasai showroom having ca a/c with andhrabank, but the amount is not returned to me till now from dealer, i would like to put a case against tvs company. My contact no, [protected] dealer name e shashi kumar [protected], [protected].

I had given jupiter for servicing on 29th dec 2017 at rushabh service center pune. The vehicle was full functional when handed over for servicing. There was noise while auto start so requested to check the noise. They did check and came back with issue with motor used for auto start but it is still functional. Few hours later they came back that more part will need to replaced along with motor. The cost was high so asked them to retain existing parts and let the noise problem persist. We will fix it later. As per discussion it was decided to not make any changes and return the vehicle within 2 hrs around 12:00 noon on same day. However they did not revert it until 4 pm. I had to call 4-5 times to check the status, most of the calls were unanswered. The representative later
After that service representative (Pratik) kept telling new reasons and lies everytime when called for checking status. At 6 pm he said the battery was discharged when vehicle was brought in for servicing, then motor is not woking now so will need to be replaced, etc.
It appeared that they wanted to loot the innocent customers by one or other way. Please take relevant action against rushabh tvs service center to avoid such incidents.

Tvs motor company — no vehicle registration


Submit a complaint
Hi
I have purchased apache rtr 160 bike on 14th august 2017 in ramnagar purba medinipur west bengal. But till date they haven't provided me vehicle number. Registration is still not completed. It really frustrating. Post two moths also, i cant drive my bike.

They are giving me useless reason like online charges 500 rto registration

Dealer showroom address - saina motors tvs showroom, ramnagar west bengal 721441
Very worst service, employees are very bad response to customer

The keys of my tvs jupiter fell off from the scooter while i was riding it in jammu. I do not have a duplicate key. I requested the tvs jupiter center to come and fix it. I agreed to pay the amount they need. I also sgreed to pay the transport charges for them to come to my office and fix it. But they are asking me to get the vehicle to the service centre. With out keys to turn it on, i cannot carry it to the service centre. Kindly request the tvs service guys to fix it or kindly arrange for pick up of the vehicle to service centre. I will pay for it. It has been almost a week since i requested them.

Whosoever look at the tvs complaints,

I purchased rtr 160 on 10th of november from sri vishnu motors, mysore.

After a week some squirky noise started coming out of bike, which was very annoying while driving. I had given my bike thrice to resolve the issue which they could not be able to resolve.

Though its a brand new bike, i have not expected this kind of experience. To my surprise when i tried to register a complaint on tvs motors official website sri vishnu motors is not showing under registered dealer.

Kindly let me know who could resolve this issue.

Vishnu,
+91-[protected]

I purchased VICTOR TVS on 15th September 2017 hard cash from SURYANSH TVS MOTORCYCLE DEALER, AKBARPUR, KANPUR DEHAT, UP, INDIA 209101, after that I went to dealer about 15 times to take RC of my VICTOR MOTORCYCLE. But the dealer is not giving me RC. he says that I should go to RTO to ask the RC. when I go to RTO he says that the file of my motorcycle is not provided by the dealer.

Sender
Anwar Ahmad
S/o Mazhar Ali
Vill Mahmoodapur
Kanpur dehat UP
209301

Dear tvs,

I am using apache rtr200 bearing reg. No. Dl5saw6871, i am facing some issues from day 1. Noise from the handle and chain set when ever i usually go for normal service (Binsar tvs delhi) your team does some adjustments and give back to me with the assurance that this will not occur again, but its been one year now still facing with the same issue and your team says now that this parts are required to be changed on payment basis which would be payable from your end, because bike ran 21000km and i am yelling for this problem from day 1 itself, so were you guys waiting for it that it should run 21000km and i should
Bear the cost?

Unfortunately i met with an accident and had submitted bike to binsar tvs delhi for insurance work on the very next day i. E on 10th of december but there is no proper follow up happening from your service team, every time i call them to check the status and the best part is they take the issues casually saying call us in 4-5days to take the update, when i called them again they don’t have parts available so they again asked me to call them after 5days, after waiting patiently when i am calling them now they have stopped responding to my calls.
Is this the way to attend their clients concerns and check their patience?? I am a loyal customer of tvs, i am currently using apache 200, apache 160, jupiter and planing to buy apache 310r but this incident proves shouldn’t purchase any vehicle further nor should recommend anyone from now onwards.

I am writing this mail to you so that you can go ahead with the concerns and solve it on immediate basis otherwise you would be forcing me to go legal

Waiting for your earlier response

Anurag azad
[protected]
Anurag. [protected]@icloud.com

I have visited priyanka motors for paid service on 26th. They have not informed about unavailability of oil and ready status of my vehicle. Spare in charge gave bill without oil replacement. They told me that they don't have oil with them. Matting is not fixed properly during delivery. They have causal approach towards customer complaint. Pathetic service

I have done second paid service at borgave tvs service centre ichalkaranji. The rotation belt is sounds badly and loudly like something stuck in it. When i go through same problem to borgave tvs service centre they said it will work after running some kilometres, but it unable to ride few metres then how can run some kilometres. The service centre is not clearly answered for that problem.

It has been two months but i didn’t received my claim money. I have been asked to visit the insurance office to see why i didn’t received the money. I don’t understand why do i need to go there. I have not taken any third party insurance that i need to go to insurance office. I am completely pissed off. This was really annoying and probably my worst experience with tvs motors😡😡

Hi
Sir
I am Ankit Kumar. I was Purchased A bike on Finance ( Tvs Sport Kick Start Alloy wheel) From New G.S .Enterprises Samrat Chowk Vijay Nagar Ghaziabad Uttarpardesh.In 17/10/2017
And My Bike on Road Price Is 47231. Or My Down payment Was 12500+500 .But My Finance Company Informed Me your Down payment is 8952. And your Loan Amount is 40900 or your EMI per month is 2103 For 24 month By 11.7% Intertrest Rate .
My Due Amount details is
[protected] H.P. Charge = 2998 Rs.and[protected]=1669 Rs.
Total 4667 Rs.
Then I Informed To showroom Manager He Said Me I have No information About this Matter .and contact Finance company.
And I am Already Informed Finance Company (incident number[protected].
Then I Raised A complaint In National consumer Helpline Complaint Number is 542172 .
My Details Is Ankit Kumar Pal
Mobile Number is [protected].
Loan Number is DL3045TW0021255.
Thankyou.
Please Find Attachment.