TVS Motor Company Complaints & Reviews

Someone damaged front loght housing and front panel of my tvs scooty pep+ when i had parked it in my parking. So i called century tvs workshop, sadashiv peth pune and enquired about the repairs. Also requested to pick up the vehicle from my home. The century person said that they don't pick up damaged vehicle. Also told that he has no idea when the spare part will get available. Is this customer support tvs company, century tvs in pune providing to customers? Even if i am ready to pay 300/-for pick up the person rudely denied. Very bad customer care, repairing center people.

I got service of my tvs jupiter on 29th nov 2017 in dynamics motor ltd at the time of sending my vehicle was fine and they suggest me to change the stand of my vehicle. I asked to change but while changing the stand they broke the silencer and asked me to change it i denied to change as it was there fault and they deliver my vehicle with faulted silencer. I get it fixed on 5th dec and asked to compensate as its the fault of mechanic but no one is listing

DEAR SIR i will purchase a new tvs bike on 2014 by tvs credit finance after all installment paid, but my second key is not available i went there many time but not respond todey they said key is misplaced.

so i will complain to consmer court after 7 days.

sorry for that

I had purchased TVS bike.but it got stucked in between road thrice. Service person takes a week to repair it. So it has become cumbersome for me. Again and again I have to drag bike to my home or service centre leaving my other work incomplete.
I am serving as pharmacy assistant in Apollo pharmacy so taking half day leaves again and again is not possible form me.

Please do the needful and resolve this issue

I am mentioning details of my bike and attaching invoice copy for your reference.
Owner name-Shivbaran Gupta
Engine no.-NF5HH1475783
Chasis no.-MD625PF58H1H73600
Model no.- TVS SPORT KS SPOKE BS4

Sir maine apke tvs ki sport 12/10/2016 ko kharidi thi us time company ne iski warranty ke paise liye the or 5 saal ki warranty di thi but 5000 km chalne ke baad meri bike ke lock ki dono keys free ho gyi lock kharab ho gya fir chandiwala motors dausa bolte hai idhar jao udhar jao 3 baar mai service station par gya mere ghar se service station 40 km door hai fir bhi main 3 baar gya and meri bike ki tapit bhi loose hai engine bahut noise karta hai average bhi thik nahi hai and bike ki battery bhi kharab ho gyi hai company ko ek to mera lock set change karke de or meri saari problem solve kare meri saari service time 2 time service centre par hi hui hai fir bhi company muje change krke kyu nahi deti parts main consumer court me complaint krunga agar 15 days main meri problem solve nahi karti hai company to muje meri bike ke poore paise company pay kare itna ganda product muje diya hai to

I am mentioning details of my bike.
Owner name-Shivbaran Gupta
Engine no.-NF5HH1475783
Chasis no.-MD625PF58H1H73600
Model no.- TVS SPORT KS SPOKE BS4

I have purchased this bike before 3 months and bike stopped working in between the road three times. I am suffering due to this bike problem. We had purchased this bike for our convince but it seems onerous on us.

Please do help us from these. Bike is having 5years or warranty.

But I think this bike need to be replaced but representative of company said it can't be replaced.

I know that in warranty products are not replaced but if these kind inconvenience is there then some proper resolution is to be provided.

Also when I put vehicle for its repair they take a week for repair giving excuse that they don't have parts for this bike.

Suppose I am.going on long rout and if that time vehicle stopped all of sudden the who is going to help me.

Please do the needful on this

I am g. Kamalakkannan from salem district tamilnadu. I bought tvs apache 160cc on last november1st 2017 in gt tvs, junction main road, suramangalam, salem. The show room was taken the responsibility of registration of vehicle. Within november 6 2017 registration in rto office, omalur, salem was completed. But still the showroom dnt provide me registration certificate (Rc book) it's more than one month now the registration of vehicle completed. It creates lot of problem for me without registration number for vehicle and rc i was caught by police and paid 500.₹ fine. Please take necessary action on them. Even i bought bike 36days back but still i can't use that.

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Consumercomplaints.in › tvs motor company › tvs motor company — problem in shoker
Tvs motor company — problem in shoker

2 reviews
Narender kumar 08 sep, 2016ref no 93225
Submit a complaint
Dear sir/madam
I puchased tvs jupiter scooter on 2016 from tvs rajasthan.
This is very glad to say that service centres of tvs is very useless. Shokers of my tvs jupiter is in very bad condition they does nt work properly. I have complaint it to tvs head office they said to go service centre. I have go to service centre 5 times but doesn't do anything they decrease or increase the air and said that this is working properly there is no to change it. This is serious problem for me so pls take some strict action company. So they can change the shokers.
Thank you
Narender kumar
Sabji mandi chok sri vijay nagar (Rajsthan)
Registration number rj 13 sx 1188
Contact number [protected]
For saurabh singh ji na bola tha 19 sep 2016 ko shoker new bhijwa du ga aap change karwa lana abhi take nhi bhaja
Aur bagar check kiya jupiter shocker band likh ka complain closed ki...

Good morning.
I am raushan from bihar i have tvs apache 160.
After a minor accident there were some problems so i took service from mahenshkhunt tvs showroom (Dist - khagaria, bihar).
They took 2500 rs instead of very poor service vijer's nut was loose, chain was very tight and lots of nut is missing and no insurance claim, handle is not at proper position.
Your mechanics are behaving like a dalal (Sorry for harse word) i thik there were some personal lust. And in last they took my bikes some part to private shop don't know why?
Please take some action other wise i will file a writ.
And never suggest to purchase tvs bike due to poor service.
I daily go to office by bike if some wrong happening happened with me then who will be culprit lots of nuts are loose chain is very tight, tyre is not moving properly.
Thank you
Mob [protected]

Hi, i own a rtr 160, a 2013 version.

Hi im having a serious problem with my rtr 160. My mileage has suddenly dropped by 9kmpl.
I have tried everything in my knowledge to solve the issue but in vain.
I have cleaned and retuned my carburettor, replaced the spark plug and air filter element, lubricated the chain and checked the tyre pressure too. I have run my bike on fully synthetic oil since the second service and i drain the oil every 4500kms. But the mileage remains the same at 36kmpl, i used to easily get 45kmpl earlier. Even the mechanics are not able to figure out what the problem is. My bike has done a running of 51000kms.

Please help me out as to what is to be done to solve my issue.

I recently purchased (End of july, 2017) scooty pep plus at bridge stone agencies - bg-21. This vehicle is giving a lot of problems. It will stop in the middle of the road. Again, if i start it stops in next 10 meter.

I told the issue to the tvs service guys,
First time they told filter is blocked and they have corrected it. But the issue was still there.
Second time they told it has got some issue with coil, they have fixed it on 27th nov.
Again the problem has occurred today (Dec-4th). The vehicle stopped in the middle of the road. I asked the service guys to collect it.
Service guys also not able to figure out the issue.
I have given 3 chances to fix it. If still they can not fix it then that is a defective vehicle and i would like tvs to replace with a new one or refund back my money completely.

I have given my vehicle (Jupiter), number:tn38cc 7193 for repair on 28th october for an accident case and have paid the advance for the repair on november 4th at
224-a,
Mettupalayam road,
Opp. Ctc,
Coimbatore.
Coimbatore, tamil nadu, india
Pin code - 641043.
They promised to deliver the vehicle in 10 days but they have not responded back properly even after several calls and personal visits to the lotus agency. We even contacted the service manager but the response was not proper. Please do the needful and atleast respond properly to your customers.

Dear sir / madam

I gurubasavaraj dg had purchased apache 200 bike from one of your dealer, ujjala motors dvg (Dealer code 11091) with employee reference to avail discount. I want to complaint about the manager, mr manjunath of that show room. He called (May be on 22nd/23rd nov 2017) and informed me to come and collect the discount amount. I travelled from my native (On 2nd dec 2017) which is 80kms from davanagere and just 15mins before i could reach there i called the manager and checked if he is at the showroom, he asked to come and collect the amount from the cashier. I reached the showroom and did not find the manager, neither cashier was aware of refunding of my amount. (Proper handover was not given by manager). Called up manager hell lot of times but and call went unanswered. Waited there for near to 45 mins hoping that manager might call back.
I think this is not acceptable from such a reputed company such as tvs, company gives the offer to the customers and the dealers will not take much interest to just refund the amount that company pays them. They act as if they are paying from their pockets. The act or carelessness shown by the manager of the show room is not totally acceptable.

Hope my complaint will be taken care of and necessary actions would be taken on the manager and he would be instructed not to repeat the same with other customers also. This is my humble request

I purchased apache rtr 160 dd bike in mar 2017 and had strictly told the dealer that i want 2017 manufactured model and not previous year's. On bill it was mentioned jan 2017 so i was convinced.

As there was upgradation in rto i got my rc very late around may 1st week or so.in that the manufactured month and year is jan 2016, a year older than promised. I raised the issue with the dealer at first he told me that he will look into the matter and contact company but kept delaying it every time. After some months he started ignoring my calls and messages.

I lodged the complaint in tvs customer care dept., wrote several mails and even tweeted but till now the problem is not resolved. I tried to check with their app called iride it showed dec 2015.

Now i completely sure that the bike is more than a year older than mentioned on the bill and even the color mentioned is wrong. This is a clear case of cheating.

I want to get the bike replaced with the new one or my money back along with the service costs + interest.

I have done a servicing my bike tvs victor in buland tvs neir rajeev chok gurgaon
I completed to mr. Shiva
1. My bike have frunt brek problam
2 my bike have rear (Beck brek) problam

But they do service only change engen oil and said servicing done and when he give me my bike lots of oile on my bike
I asked for wash but he said no whater in our whater tank thats why we cant wash
I asked abut frunt and back brek thye said its good condition whenever you will come next service that time we will chake

Dear sir/madam,

I have purchased tvs jupiter from subdealer soham enterprises and main dealer is anjinkar tv chandrapur maharashtra on 28 oct 2016 by paying through demand draft.
All the formalities are clear from my end but till date my vehicle is not passed from rto.
They taken my vehicle 4 times for passing but everytime they unable to do the same.
I am fed-up of their service.
Same case with my colleague who purchased vehicle on 28 dec 2016 in cash.
Please guide us in the matter.

Its highly regrettable that tvs company and the dealers are so careless. It has been just 2 months that i purchased jupiter and its pulling one side from date of purchase i have already complain about this 5 times with dealership but they dont found any solution for this... On 2nd day of purchase it's refuses to self start, randomly stops while riding this problem solved after my so many followup with dealer. It's shocking that the company and the dealers are so negligent. I have alredy tried so many time with dealer but now i m completely fed up with all this.. Its a shame!! And really it pinches because its one's hard earned money. I want my jupiter replaced with a proper one.

I use TVS Jupiter. Whenever I gave for servicing I said about the problems I am facing while driving. they use to say the problems are fixed but finally I use to again face those problems within 3-4 days. This time also I gave for servicing explaining about the problems in my bike. Rear tyre was getting stuck while driving. they made a huge bill and finally the problem was back in 3 days. this happens whenever I give for servicing.

I brought new TVS Jupiter on 12.08.2017. As per company promise 63.5KMPL. But it's giving 36 to 37 KMPL. My scooter chassis No. MD626EG42H1H50143. My mobile no [protected] Vimalkumar E from Bangalore. Please suggest us how resolve this. I was filled full tank petrol by the time KM was 859 KM and after 100 KM again filled petrol. Total 2.71 liters filled. So it's coming 36.9KMPL. Please refer the attachment photos.

- Date: 30 Nov 2017
- Sai Baba Sales Pvt Ltd[protected]
- Worst service. Servicing was promised to be done by 3pm. But when I went to get vehicle at 5:30, it was not done and parked side ways as is.
After having chat with customer care, within 5mins, assistant comes and says servicing done. He just wiped out vehicle and return. Nothing done.
- Re-service my vehicle properly.