TVS Motor Company Complaints & Reviews

Worst response by the tvs service centres in gurgaon buland tvs i am facing the problem in gear change in my bike they told me that we will resolve this give your bike by tomorrow when i did not agree then they said we will do it in next 4 hours but i have been waiting for 2 hours they have not started working on the bike and after that they said that we will give your bike by tomorrow and also the person who was incharge has gone somewhere and they are saying he has gone to market and also they are not sharing his mobile no and saying that we have not committed to give you bike by today.

Hi,

This side akash kumar customer of tvs motors. I purchase my bike in january 2017, from day 3 i was facing the issue with the bike. I was going to service center every 3rd day with new issue in bike. Now 1 month perior i put my complaint for some brake and gear nd some more parts but the complaint has not been closed yet. Area engineer's also not taking there responsibility to tell the customer where the problem is to close the complaint. They are not taking there responsibility. 90% parts has been got changed in my vehicle.

Dear sir,

My name is sanjay singh i go to your tvs showroom piprali, for the my vehicle service inquiry but dont give me any inquiry for my vehicle status, i am says plesae provide but not any response me & after that showroom manager do not give me any kind of information and you give me showers of such people to the people who do bad things with the customer who have a hand in hand with them. You are requested to take strict action against them. Thank you.

Respected Madam/ Sir,
I am Pulak Halder, S/O Shri Ranajit Halder. My bike( TVS APACHE 160CC UPG, BIKE NO- WB44F1844, ENGINE NO- OF4NE2643479, CHASSIS NO- MD634KE47E2N17633) stolen on 13/04/2016. I had been informed about this incident at the local police station (KALNA POLICE STATION) on, 17/04/2016. And also informed to our local TVS showroom ( CHAUDHURI AUTO).This report had been verified by ' THE COURT OF Ld. A.C.J.M Kalna', dist-Burdwan, Name of the I.O: Tarun Kumar Chatterjee and final report No: 77/16. This final report submitted by me to the Insurance Officer in charge, named Subash chandra Das. But still the complaint is unsolved.
So I honestly request to you to take a necessary step so that I relieve from this trouble as soon as possible.
Here I give some important information:
Customer Id: [protected]
Insured Name: Mr PULUK HALDER
Loan agreement No: KO3054TW36617
Policy Number:[protected]
FIR NO: 205, DATED: 17/04/2016
G.R.NO: 521/16
F.I.R No: 205/16
Final report No: 77/16 Sincerely
Pulak Halder
Mobile No- [protected]( Pulak Halder)
[protected]

Sir,
My name is dhananjay sharma, a resident from a district tinsukia of assam. My complaint is for mohan motors of tvs company tinsukia.

That sir, i had an tvs apache rtr-160 with registration no. As23r3576, chacis no. Md634ke43g2l40145 and engine no. 0e4lg2082540 that i had an accident on 22 october'2017 and sent to mohan motors of tvs company for repairing as it is under the servicing guidance of tvs company and also for the claim of insurance.

But from that day onward, every-time i have inquired, the manager used to say that we don't know how much the bike has been damaged, come next day. On 15 dec 2017, they only said the repairing cost 75 thousand approx. So, i asked proforma or bill cash memo for insurance claim. But instead of giving my bill they (Especially supervisor and manager) said that i had increased your bill upto 75 thousand, give it or get out without bike. Such an irresponsible and irrelevant type of persons were there who dont know how to treat their customers. Next time, i had to think to buy or praise tvs bikes.

Moreover, sir, i would like you to look into the matter as early as possible.

Yours faithfully,
Dhananjay sharma
S/o nagendra sharma
Hijuguri, tinsukia, assam
M/no: [protected]; [protected].

Dear sir/mam,
I humble request to say that i have purchase new bike before 9 month on tvs sport. Reg no is cg - 13x 3918. Owner name is baiju yadav. But the company will not provide the original paper on rc book. And name will be another person. I will try to connect company and dealer many more time but they will give no any good response, so i want to say that please give me good result. My home town is champa.
Dealer name - aprajita tvs (Janjgir) (Cg 11)
So please do something.

Regards
Baiju yadav
[protected]
[protected]

Respected sir,

My name is v. Venkata naga ramesh, i am purchased june-2017 tvs scooty pept from sri gokul motors, rajahmundry, andhra pradesh.
Today iam going to tvs showroom service purpose iam vechile using only 257kms but he was tell to 4th servcing and service manager & staff tell to very neglet to custmor talking he was very lazy person so solve the my problum and dealer was not intersted to custmor support.
Dealer starting registration no given to 25 days time, problum is my registration amount not to pay rto office. My email id: vramesh. [protected]@gmail.com.

Sir i purchased a scooty from tvs scooty. It is defective mai roz usme petrol dalva rha hu vo khtam ho jata hai kuki uski average 1ltr. Mai 22-25 km aa rhi hai maicompany maigya unhe service ke liye di unhone ne kha ab thik ho gyi. Same day vhi prblem vo chlte chlte bnd ho rhihai fr start nhi hoti 20-20 mint tk use khda kr do fr 20mint tk fr start ho jati hai so i again go to the company they said again ab thik ho gyi fr agle din mai use lekr kaam se gya vo vha bnd ho gyi fr mai use 3 km pedal khicha fr vo start ho gyi fr mai company ke pass gya unse baat ki kha thikhai hum aaj isse shi se thik kr denge sir today again this problem

Dear sir/madam,

I had taken my bike (Tvs apache rtr 180) from krishna motors, parli, palakkad, kerala on 28 jan 2017 my vehicle number is kl 09 am 1535.
From the starting onwards i had issue in handle vibration and same has been complained with showroom. I had just completed 4th free service in between i had more than 5 times complaint to the krishna motors but they doesn't fix the issue permanently.

At last i raised complaint to kerala regional area office as per the suggestion from the office i had reached to authorized dealer (Royal tvs) palakkad. I had done the 4th service at royal tvs on 28th oct 2017 but they can't resolve this issue fully. With in one month handle starts vibrating. Front handle side totally shaking.

It would be a safety concern of my life. There is no security of my life while driving. We need a permanent solution on this. Since it is major problem and manufacturing defect i am looking for replacement or cash back..

Hope you will do necessary action on this.

Thanks

I purchased tvs jupiter from #19, hissa#2, next to courtyard marriot, wakad, maharashtra 411057 pune, i completed vehicle passing and i got message from road paid taxes. Still not getting vehicle number from last 1 month. Service center people are very careless, they wont bother about there customer. Don't but any vehicle from this place or any tvs showroom.

This is to inform you that tvs bike showroom situated in mythri motors, bhupalpally town telengana is delaying registration of tvs jupiter zx scooty. I have purchased from there on 10.09.2017. Three month has passed but till today they have not applied for my bike registration. I have requested so many times they have not taken it seriousness. They are giving me useless reason like rto. Please look into the above matter. Hoping for a positive response from your end.

Regards
S. Sivanesan

Dear... I m currently buy a new scooty pep plus since 18 oct.2017, from karely which is sub cocerning outlet of vrindawan motors allahabad. I m so much upset from your services and behaviour of staff.
1) when we buy this product the seller says all your papers (Road tax, polution and insurence) will be availaible from karely after one month. But they cant give me my all assests after a month, he says u should go to vrindawan motors main branch and collect. Which is so far from my home. And misbehave me.

2) when i get vrimdawam motors kyfganj for first free service. They want 560 rs
Which is 350 for mobile oil + 200 for cleaning + 60 rs. For polishing. When i ask for free service, they rudly misbehave me (Mr. Asif) and said u r free for go outside anywhere for servising...
My question is... What are the measures of free service and when u provide??? So incomfortable staff with badly behaviour are exist there... I m so much disturb. I[censored] cant take any step towards them, i will file case againest u.

Md. Adil/[protected]

Dear sir/madam,

Ref: apache rtr180

This is anthony, please note, last month i have given my bike for servicing, the bill was charged for inr 7000/- including service tax, but i'm not satisfied with work i can't drive my bike, wheel is getting obeling i have doubt that they have changed shokobser/ front folk, previously same thing it happened they have changed silencer.

And this issue is keeps continuing,

Kindly look into this matter & do the needful at the earliest.

B/ rgds,
A anthony

Respected sir /madam my self amit jadiyar mh02en8157 apache rtr 200 purchased from abhishek tvs my complaint not resolved for rusting my chaises and my silencer colour fade up the white spot showing because this problem is aries after battery acid leakage its damage for my parts i want replaced this my part because this problem is arries after battery acid leakage plz reply fast sir my bolt was rusting and i dont want to visit a abhishek tvs dealer can u please say which dealer i visit regarding my resolved my problem because i m stay in chakala andheri east and my second service also due and i m not happy from abhishek tvs service and response and i want contact some head person working in ho number please because in second service u r vehicle giving me in this types of problem that's why u r giving a 5 yers warranty na you know u r engineering is not perfect i m so flustered about this all problem and i m said every time i want replaced my part if he faulty but your dealer person every time he can do repairs in this time when my complaint not resolved i m not taking delivery so it is better me my bike stay in u r workshop ok and this time i want proper reply and service i want replaced my part and i m not trust on authorized service center and dealer in this type of service u giving so what can i do sir or madam i m not acceptable from tvs motor.

And please i want contact number any head person i m not trust any one and please say which dealer visit for regarding services and complaint please

Amit jadiyar [protected]

I have purchased a tvs classic one month ago. I am not getting my rc. Registration authority has forwarded a speed post tracking no. But when u track speech post tracking no. It shows no confirmation available. It has been communicated to tvs showroom. They told we cant do anything. Providing rc to the customer is the duty of showroom, but they're not taking it seriously. The same thing is happening with many customers. Being a steemed organisation, it is ur duty to rectify customer problem and make good liaison with registration auhority. They also do not have suggestion/ complaint book to logue and resolve the issue.

Dear team, consider this message as a complaint against your dealer "oceanic tvs - drive-in-road branch, ahmedabad - gujarat" as mentioned above i had purchased my tvs bike amc service in 2016, but whenever i came at between 9:30 to 10:00 am in morning to workshop for servicing my tvs bike, i had to wait for half an hour and at the time of my turn their supervisor always said sir we are sorry as today it is not possible to servicing your bike so please come tomorrow otherwise please take possession tomorrow. Meanwhile in two time, i had also picked up my bike the day after i put my bike after comfirimg the workshop (As they did not courtesy to call at even second day for pick up). But last time this was also happened ant added to this my bike will be stop automatically in running position (I also rescue from an accident) and my digital meter also deactivate, so i had complaint and they told me please come at our workshop but how can i go there as bike is automatically stop in running but they till date (16 days gone) not send any foreman for servicing. And in today senario bike is most important for me to do routin work

Dear sir

The wrong value in insurance and the wrong cubic capacity. Plz check and revert immediate. The actual value 64000rs. And the cubic capacity 180cc. The provide the previous insurance in soft copy by mail. The complaint are resolve so you take any action. The insurance detials are below mention
Name - mohit chawla
Mobile no - [protected]

I was purchase TVS JUPITER on February 2017. I was received RC book but my surname was wrong same returned to showroom for correction. Still today I have not received updated RC book. Showroom executive is not given proper feedback.
TVS jupiter purchase in TVS JIVRAJANI DEALER From JAMNAGAR

Regards,
Kalpesh
[protected]

Within a week (21kms covered) i noticed rubbing noise. Same was informed and they said that it should be ok after first service. Given the vehicle for first service and they have changed the crankshaft assembly and bore since there was play in the connecting rod. (This is based on what i have observed during my visits) and but the service centre and the tvs representative is not sharing what has been done or which parts are replaced, their claim it is not to be shared. Since it is major problem and manufacturing defect i am looking for replacement or cash back. Any such instances resolved in the consumer court.

My name is sumit. I have a scooty of tvs company and my father faced a accident. On 20th nov. My scooty got damaged. When i went to service centre there didnt have accessory. They asked me for advance i gave them 1 thousand ar. After 20 day they call me for accessory. Then i went to service centre bt there employees was behaved very rude to me. And they didnt give me service they only give time for service i really felt tired plz help me regarding that.