TVS Motor Company Complaints & Reviews

Recently bought a new jupiter classic (Purchaser name: manaswini das, date of purchanse:29th oct, 2017) but we had a very bad experience. Completely disappointed with 3s automotives, near chandrasekharpur police station, nandankanan road, patia, bhubaneswar.
The way they had provided information and treated us it’s not at all acceptable from a renowned motor vehicle company.
1.
1st day when we have visited 3s, it was just 5:45 to 6pm. Mr. Samal (3s) had denied directly that now we cannot provide test drive. We have searched in google to go to some other dealer got a number near saheed nagar area show room, called to that number but fortunately that was somebody from tvs company. He helped us. He discussed with mr. Samal and mr. Samal agreed for test drive.
Here is our question why like this.
2.
After test drive we discussed about price and offers. As per mr. Samal offers like govt. Employees blood relation insurance free, scratch and win all these offers are for all vehicle except jupiter classic.
When we enquired on the same day to other showroom all offers were valid for jupiter classic also. We were surprised. Next day when we called 3s came to know that 3s also providing these offers for jupiter classic. Then we guess yesterday we have shown interest on jupiter classic so mr. Samal judged it and said no offer.
Here is our question, are you feeling is that truthful.
3.
After that we have decided to purchase from 3s as its very near to our house. We have been to 3s with all docs and money. Mr. Samal was not there that day. One staff discussed with mr. Samal over ph and she said this kind of blood relationship can not accept. Blood relationship is a broad word so we asked please explain us what kind of relationship you guys are accepting. Again after discussing with mr. Samal she said. Father/mother-son/daughter, wife-hus, brother/sister-brother/sister. We were back that day with empty hand and again visited with proper said docs that is sister-sister relationship proof. That day mr. Samal was present and said no no this relationship also cannot accept. Where as with the same doc other dealer sameer tvs, nayapalli, bbsr has agreed and we have taken the vehicle from them. We really appreciated mr. Kara, manger sameer tvs for his fantastic behaviour.

Its not about offer or discount. Its all about customer satisfaction, the information you guys are providing to customer and please don’t kill customer’s time. Evenif mr. Padeep kumar, am, tvs motors, odisha knows everything but surprisely he is also least bother about customer satisfaction. We ere just wondering how come a big giant of motor vehicle company can do like this and forgotten that one customer can surely bring other customers.

Note: i don’t have any personal vagueness with mr. Samal and their staff. And evenif before this we don’t know who is mr. Samal and 3s.

I had claimed the insurance of my jupiter (Mh14 ge 1890) on 7th october 2017. Although the claim was registered and approved within a week, the showroom has been delaying the replacement of the damaged part for over a month now. The showroom in question is sai baba motors hinjawadi, pune. Whenever i call the showroom manager to enquire about the delivery date of the scooty, he promises a particular date but on the mentioned date he gives some excuse or the other and asks for some more time or gives me another date. I am facing a lot of trouble due to this. So check into this and make sure that this issue is resolved at the earliest.

My tvs appache160 hv leaking problem of oil.which is creating lots of problem during driving ..
Kindly solve my problem

Hello i took my tvs apache 160 to your service agency kisan tvs hansi on 28 oct, during service they clean the engine compleatly bt after that they didnot put any engine oil nd they charged me for synthetic oil, bcz of less engine oil my bike engine got damaged plz look into the matter otherwise i have to go to court and will file a case regarding kisan tvs hansi,

I have a scooty pept. Its engine damaged due to low oil. When i reached a tvs service centre in our area they told me that they will repaired it by rs 5000 to 6000 but now they are asking fr 8100. They have only bored the engine not replaced piston and other things. It is therefore requested that to reply me abt the actual cost of boring and repairing a scooty pept.

Good evening,
I have an compliant for a particular dealer i had given my company vehicle tvs xl 100 to dealer named sbm tvs located at moolakadai i had given my vehicle on 20/10/2017 and today is 30/10/2017 its been 10 days no response from the dealer i had to call up no feedback no mail no calls. I don't know what is going on please make sure you look after this issue because the goodwill of your company is going down because of this small issues. I hope you look after this and reply as soon as possible.
Thank you

Carboretor linkage checking more time but not solution and better results this problem starting on puchasing time... My bike apache 160 carboretor linkage in running bike situation but company not solve it plz solve my problem... My contact no.[protected] name.. Ashok kumar

Hi i have purchased tvs scooty pep plus from barkat motors pataudi. This is one of the worst dealers. He took money from me and have not given the rc & insurance copy since last 3 months.

I suggest nobody to purchase a vehicle from this show room in future as they are cheaters and they do not respond also after calling them repeatedly.

I suggest them to return the money or give rc & insurance today itself.

I owe tvs apache 200 4v since february.. And i am facing all kind of problems with tgis bike. Worst experience every in my whole life.. While riding my gear lever got loose and it lead to problem in shifting gear.. When i went home i tighten up the nut bolt and it was fine.. But next day again same problem.. I was so busy with my office work that i couldnt visit tvs.. And now my rear seat is stuck, and i am not able to remove it, this all problems i am facing after my bikes last free service... Worst service provided by tvs.
The chain noise is still there even after service. Quality of parts are worst.. Even bajaj gives better quality and service.

Hi, i am purchasing a scooter tvs juipter from om tvs okhla new delhi on 2017 and i am going to taken no. Plate and r c. Om tvs has said to me he will not giving rc and no. Plate so om tvs service is very very bad tvs company ka naam miti mein mila raha hai. Om tvs my name is gautam kumar and my tele phone is [protected] please help me and give me my sctoor number plate and rc.

Thanking you

Sir, i would like to sys dat, i bought a bike from tvs showroom named jyoti tvs bhubaneswar. When i purchased the bike the bike is not fully prepared and der r so many diffect in dat bike next day when i cmpln. They could not respond me purposely. It's about 15st m not getting my insurance papers. And there r so many defects in my bike but they refused and says me it happened in all bikes. Sir plz kindly help me... Lakshman otta
[protected]

This is very disappointing to inform you that i have already paid all emi rs 2854 in dec 2016. But still they had not updated on yours system due to that my cibil score was continuously showing negative marks.
This is very disappointing that why i will suffer form yours mistake.
1. Yours tvs credit department regularly made the call and told that please deposit your emi.

2. Similarly the tvs agency ie. Mahavir automobile kurahni muzaffarpur bihar. And their people always call me and told that please come with yours statement. I have all ready sent him through mail and also visited physically many times.

Requesting you that please take some necessary action regarding my emi updation and currect my cibil score. Please do needful as soon as possible. Otherwise i have only one way that is legal acton. The payment detail was attached with this mail. Tvs scooty regestraion no below:-
Br-06av
0959
Respected sir
The detail of payment is under /-txn date value date description ref no./cheque no. Debit credit balance
25-dec-16 25-dec-16 credit interest — 121 15, 250.08
26-dec-16 26-dec-16 to transfer-inb bsnl bsnl payments — hsbi[protected]igaamswkr5 transfer to 754 14, 496.08
29-dec-16 29-dec-16 to transfer-inb neft utr no: sbin[protected] — tvscs neft inb: irb8359926 / tvscs 2, 854.30 11, 641.78
6-jan-17 6-jan-17 cash deposit-cash deposit self — 53, 000.00 64, 641.78
6-jan-17 6-jan-17 cash handling charges — 38976288 38976288 18.29 64, 623.49
20-jan-17 20-jan-17 to clearing-axs. — 653039 653039 11, 200.00 53, 423.49

I b sravan kumar my vehicle purchased on date : 7/7/2017 from bhavani motors saroornagar hyderabad branch iam having self starting problem since purchased date, so that on my 1st servicing i told to the showroom
Sr. Mechanic but they replied its from manufacturing defect so we inform to the company but i didn't got any response so i dont need sport two wheeler or other wise change my self motor immediately if not then i go to complaint against on tvs motor company about failure service...

B sravan kumar
[protected]
[protected]

Dear sir.
Mene new xl100 kharidi thi or usme 4 month me hi engine prob aagayi
Mene showroom me dikhaya to unhone kaha 1 serive miss hone se compony warrenty khatam ho gayi h charge lagega
Mene charge bhi diya fir bhi 3 month me engine kharab ho gaya h ab kya kare

This is 3rd time happened with me for my bike servicing. Load hai kal aa jao, time nahi hai jyada scooty hai. I am coming from mumbra to khopat, thane for servicing cz no service center at mumbra bt thane khopat service center employee wrongly used uses n keep customer back n told them ki kal aao parso aao time nahi hai. Kantilal waghmare mob no. [protected]

Dear sir,
Hope you are doing well,

I bought my tvs rtr 160 new model bike this january have done with 3 free service two services to go.. I confirmed from tvs service center that my bike has a fork bend. No accident happened till now. But i see a fork bend in my third service.. I have paid for fork bend removal but still problem exists and also i am holding a insurance on bike.

Chakravarthy
[protected]
Bangalore, ka.

I given my vehicle for 1st service on 25th oct2017 at 7.00am
I given a complained regarding handle problem and center stand problem and came in the evening to take my vehicle i paid rs. 259 for oil change, i handed over the key to the manager mr. Santosh i checked the problems which i told them in the morning but they not rectified the handle problem, i asked manager he told live the vehicle it will be rectify next day they called me and saying sir ur vehicle key misplaced, so kindly bring duplicate key this the kind of service giving by susheel motors pvt ltd. 6-19/3/5/b. Opp metro huda truck parking. Hyderabad telangana.
My request either change my lock or get my key which misplaced by ur staff.

Hello,

I have purchased a scooty zest 110 from ramkay tvs chennai last month sept 23rd.
The vehicle back wheel got jammed in the middle of a highway with high heavy vehicle traffic causing a risk of my life. This issue occured within a month of purchase and 134kms on odometer.

This is really a very thing and i would like someone from tvs to respond quickly for this.

Best regards,
Nihita m

Hi
I have purchased jupiter bike on 7th nov 2016 in warora. But till date they haven't provided me vehicle number. The customer service is really frustrating and now the owner has stopped responding to phone calls. I have registered complaint with tvs costumer care as well but they only say we will respond soon.

I have registration slip as well as insurance papers.

Dealer showroom address - soham enterprise warora, dist - chandrapur

My skooty teenz was given for service at mayura tvs centre in vellore. The complaints were vehicle had petrol leakage and the engine was getting switched off while running. Mayura service centre took the vehicle for serdovice, brought it back the next day, said battery was changed and leakage corrected. They charged 1389+40+1150 asannual maintenance charge promising that every three months for a year they will take the vehicle and bring it back after repair. The next day i noticed petrol was still leaking. I went to the showroom and complaned. They said they will correct it, took the vehicle and returned it back the next day. The leakage was still present and petrol was going waste. I went again and asked the amc amt 1150 back as i wasn't satisfied with their service. They promised to correct their mistake and took the vehicle. They have not yet returned the vehicle. I want my vehicle and amc amt back. I dont want their service anymore.