TVS Motor Company Complaints & Reviews

Address: 401107

Hi,

I had purchased new tvs scooty zest on 1-mar-2017. But in the guise of selling new scooty model, the dealer sold me a model that was manufactured in 2014.
I highly suspect that the dealer has sold me the used vehicle. As per dealer it was manufactured in 2016. But after decoding the chassis number it is clear that it was manufactured in 2014.

Dealer: matrix motors, mira road

I am attaching the bill that has chassis no md626cg44e2k08694. Please suggest next step.

TVS Motor Company customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110031

Website: Consumer court

Hlo sir /mam
I buy scotry tvs jupiter in delhi sd tvs dilshad garden mfg - 6 / 2016 regn dt[protected] colour - sparkling silve e no. Bg4fg2259194 regn no - dl 1saa 4316 average is 16 km per litre average is very low. Company service centre is koi nhi sunta ha waha or aisa he bolta rahata ha service centre name - sd tvs kalash nagar ha. Name - hardik, mobile no - [protected].

TVS Motor Company customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear tvs tyres,
This is with reference to a worst unexpected damage in my tvs tyre of my tvs jupiter which i bought in august 2016 actually the whole scenario is i bought the vehicle in august 2016 and its not even being a 11140 km and my rear tyre is not perfoming well there are bubbles appeared on the tyre causing abnormal shape of tyre and this is kinda cheat to me ans i want my full replacement of tyre. When i go for solve problum in aditi tvs woh 1000 rs maang rahe hai guerantee me tyre ko change karne ke. Please help me
My name - ankit kumar
Mobile no -[protected]
My vehical details -
Tvs jupiter
My jupiter no - up 16 bh 8657
Bought on - august 2016
Kms run - 11140
Showroom name - aditi automobiles
Showroom address - c2 sec -10 noida
City - noida

TVS Motor Company customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Viluppuram, Tamil Nadu, 607005

Website: [email protected]

Dear sir,
I had purchased apache rtr 160 in kallakurichi shanthi tvs. High beat engine sound came after 15 days. This problem solved in first service.. Next same problem came after 15 days. Am not satisfied in service and engine quality
Please will solve it. If not... I will have go to consumer court with bike. So that please solve the problem. Bike tn 31 bf 1161 a. Selvamurugan cuddalore [protected]

TVS Motor Company customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh

Website: [email protected]

I am sending complaint about my vehicle jupiter -2015. Purchased on march-2015 from your dealer m/s m/s chandan tvs, annapurna road usha nagar square, indore.
Rear wheel tyre joint have been opened not holding air pressure.
This problem shared with m/s chandan tvs, service centre they are not responding properly. Please guide me for further act. My mob:[protected] (Jitendra parate)

TVS Motor Company customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 421301

I brought tvs jupiter zx but my battery has damaged within three months of buying. Many time i visited contacted with amco authorised service provider but they are not supporting. They are asking rs. 230 as a replacement charges without any bill/invoice. Tvs service center is also not supporting as they are saying we can not do in that. Please look into this otherwise i will take legal action.

Nov 12, 2017

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Oct 11, 2017

Updated by maneprajyot Amco authorised service provider Name : Jog amco battery (Kalyan west) 421301

Verified Support

Oct 12, 2017

TVS Motor Company Customer Care's response Dear Customer,
At the outset we thank you for writing to us and for the opportunity to assist you. We sincerely regret the inconvenience caused to you. We request you to provide us the following details to help us to serve you better.
TVS Motor Company's Dealership Name / Location, Date of Purchase, Kilo Metre Used.
Kindly revert back as soon as possible for speedy action
For any further clarifications or support regarding service please feel free to contact the undersigned.

Team Service Support
TVS Motor Company LTD.,
Hosur, Tamil Nadu
Extn No : 3246 / 3236 / 3235 / 3207
Direct line :[protected] / 270036 / 270035 / 270007

Oct 17, 2017

Updated by maneprajyot Still action has not been taken against amco battery service provider

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dehradun, Uttarakhand, 248001

I have serviced my jupiter at your dealer named ds automotive.. Which is situated at haridwar road mohkampur near railway fatak district dehradun.
Service was good but they submit a bill amount of rupees 1788.
But when i told them to take the payment by card the took 2% extra from me.
I just want to ask why i pay extra n if whole country is running on gst. No upr ka tax should be encluded.
Plz resolve this asap.
Thanks

Nov 23, 2017

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2017

TVS Motor Company Customer Care's response Dear Sir,

We are not taking any extra surcharge.Its the SBI POS machine swiping charge.You can confirm the same from SBI branch.

Regards,
DS AUTOMOTIVE

Oct 12, 2017

Updated by vipendradangwal Why I paid your bank charges ...if I told you that my bank is charging 10 % . Will you give it to me or reduce my bill by 10%...?

Oct 24, 2017

Updated by vipendradangwal are you going to answer me or should i go for a legal action against you...?

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500084

Website: www.tvsmotor.com

Respected member

I have purchased a tvs jupiter with the whole amount in cash (Debit card swipe) on date[protected], the showroom guys told me, we will call you and hand over the invoice after 2 days i. E. On[protected],

But till date[protected] i didn't received any invoice bill for my bike,
Today i went for for asking the invoice and they have told me "it cant be done, as from our side, showroom...

Helpful

9 other people found this review helpful

9 found this helpful

Write a comment

Address: 421201

Hi,
I sandesh naik from from dombivali mumbai my contact [protected] purchase bike from dealer in oct 2016 but from purchase date to 3 to 4 months its running smooth but after that tyre issue that only some 7 to 800 km run my bike both tires damaged that was change by me after that battery issue that also changed by me after that there was total 7 to 8 issue which was solved from ulhasnagar service centre. You can confirm with ganesh sir manager and till now m charging my battery from outside and using bike, after 2 to 3 month completed but no rectifier chrger provided from ur end wt is the use of investing more than 1lakh for facing this issue till now km didnt completed 4000 and this issue happens and how it will use after that and also original firing also chnged... Very worst service is givn from your end. Plz contact and give a proper solution asap...

TVS Motor Company customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Purulia, West Bengal, 723101

I bought Tvs Jupiter before 7-8 months before..i'm having a serious mileage problem..i'm getting 20kmpl..nd i have already done my 3rd servicing..my chalk is off..nd i'm always riding it in Eco mode..then why i'm getting this problem...Tvs service center can't fix this issue what should i do now..please help

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: West Godavari, Andhra Pradesh, 534134

Sir,
I hope u could solve my problem.
New tvs jupiter is not giving sufficient mileage 35/62 ...plz we are very poor so it is a Burdan for our family to maintain
the bike ... plz

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jorhat, Assam, 785001

I have service request no 83671 dated 10/10/17 logged at 10:12 am and still at 12:15.. No one is bothered to do the necessary service of my vehicle.. Is this the promise you make by advertising ”drive in and drive out”... Just to update that i have requested 2 to 3 times to get the job done as i need to travel. Really pathetic service you have
Service centre address
Asian tvs jorhat service centre”

TVS Motor Company customer support has been notified about the posted complaint.

View replies

R

RajeshKumar Golecha

from Bengaluru, Karnataka

Nov 10, 2017

Sir I had given my Jupiter for service at Skanda motors, 50feet road, Hanumanthnagar last Saturday, n got back the vehicle on Sunday the 5.11.16
My complaint is
1)I gave for regular service with only battery weak n mileage check
2)they did not call to confirm but replaced clutch plates, brake wire, etc n made bill of rupees 4430/-
3) my main issue is that they replaced all new from rear side but the very next day morning problem starts with starting vehicle it does not move at all it is like someone is pulling n you giving escalator I went to them, on first day the so called mechanics did not understand just did some tool cleaning n gave me saying now it's ok but the problem remains same the whole day.next day 7.11 I again gave they said the new spare parts may be more grease so it may have happened I stood in front of them n they did, which I did not understand why to remove extra grease the so called .mechanic was washing the new spare parts with water cleaning n fitting again. But again same problem remains but it has gone more worse again I went on Wednesday 8.11 to show they asked me to come after 30 minutes n I went by then they said it's ready, ok as a good customer who believes tvs service centres I took n went but this time the problem is more severe than before now it is in running also. Then today morning I went n said n warned I will complaint he says go n complain don't come here, do whatever you like.
This the way a authorised service centres work Or they might know that whatever complaint we do TVS company do not take action.
So my request to you is to get my vehicle right, cancel the authorisation as service centre, n get my refund of my paid bill as I have wasted full week because of pathetic service .my name is Rajesh Kumar [protected]. Hope you will do the needful n inform me the same it is zero stars

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Rangareddy, Andhra Pradesh, 500060

Name : dantu vijaya bhaskar
Phone number : [protected]
E-mail : [protected]@gamil.com
Vehicle : tvs jupiter bsiii white colour
Year of purchase : april 2015
Chassis number : md626bg47e1c14959
Engine number : bg4ce1111874
Additional warraty for 5 years.
My service histrory entered with wrong name as k vijaya bhaskar reddy.
Many services done not entered.
Now noise coming from...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: 411030

After servicing my two wheeler vehicle in century tvs, bhandarkar road, pune, i got bill of rs 2099/- which already includes gst on all items.
The cashier at counter said if i pay bill by cash there are no additional charges, but if i pay by debit/ credit card, additional charges of 2.5% are required which are specific to automobile sector as per government's rule.

I want to know about this rule.

TVS Motor Company customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh

I have bought a tvs jupiter from your dealer katyayni motors in rajajipuram on 28/10/2016, since the day of purchase jupiter is having starting problem and i have complaint about this problem somany times but my problem is not solved till now. And yesterday i got my jupiter service then also same problem exists. Will tvs solve my this problem or not? I have been suffering from above problem since last 1 year. Please do inspection of your service centres so that we could not face improper washing problem after even servicing.

TVS Motor Company customer support has been notified about the posted complaint.

Oct 10, 2017

Updated by risha shukla I have bought a TVS Jupiter from your dealer Katyayni Motors in Rajajipuram on 28/10/2016, since the day of purchase jupiter is having starting problem and i have complaint about this problem somany times but my problem is not solved till now.And yesterday i got my jupiter service then also same problem exists.Will TVS solve my this problem or not? I have been suffering from above problem since last 1 year.Please do inspection of your service centres so that we could not face improper washing problem after even servicing.

View replies

J

jalendra jena

Oct 11, 2017

Any showing prob.my bike balasore odisha serviceing person only money taken but prob.not salve

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh, 453555

Dear sir,
I am buy a Apache 160 24th Jul 2017.
After that i am facing more problem till now.
I am visit TVS showroom 2 to 4 times but they are not solve problem on parmanet basis.
I request you, I want a clean and clear work.
If are not possibel solve my problem so i will go consumer foram and take a ganune disigan.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thiruvananthapuram, Kerala

Respected sir,
My grandfather k. Sasidaran bought a new tvs scootypep plus from kathir motors neeramankara tc 55/680 (3). Mr sasidaran was a two wheeler mechanic for the past 50 years. The behaviour of your dealers with us wwas not in a good manner. I want to inform the authority that while we bought the vehicle we charged rupees 47470. These include the charge for extra fittings. When we got vehicle there was no such extra fittings even the silencer guard is not there. They tell us that the fittings are not available at that time. After few days we got a call from the kathir motors that the fittings are available and ask us to bring the vehicle that day itself. We told them that after 2 days we have to bring the vehicle for service so that the fittings can be also done. But the reply was not at all satisfactory that they behaved in a rude manner. While we bring the vehicle for service they provide a good service but the fittings were not done. When we ask about this they dosent show any interest. By next month we are planned to take "tvs jupiter" from there. Due to their behaviour we dropped the plan. Afterall my garndfather was a mechnaic and he didnt face this type of attitude and behaviour from any of the dealers in his 50years carrier. I have a belief on tvs that the customer is an important thing for you. Due to their indecent behaviour we dont want any more service from there: till this moment they are not botherd about the extra fittings: eventhough it is not fiited. I attached some doccuments, biills, and photo of vehicle along with this for an evidence.
So respeted sir kindly allow us the refund for our extra fittings.
I need a fast reply as early as possible. We would like to apeal for a case in consumer court.

TVS Motor Company customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411011

My vehicle has damaged and i have submitted my vehicle to workshop of registered dealer of laxmi tvs. I had repair my bike under my insurance policy. All process has been completed and claim sanctioned by insurance co. But for reimbursement insurance company requires bill on the name of insuranc co. That is icici lombard due to gst rollout for complete reimbursment. But dealer is not ready or allow to give the bill on the name of insurance company due t which i bear rs. 800 loss of gst amount. Then what is the reason to get the insurance policy from you. If issue not resolve within 2 days i will go in consumer court and log the complaint against tvs. I had already suffered from last 4 days

TVS Motor Company customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat

Website: www.tvsmotor.com

Ear sir / madam,

My family had been a loyal customer of tvs for more than 30 years.

Starting from tvs suzuki bike of 1985 till 2007 we have purchased four vehicles from tvs.
As far as vehicles are concerned we have been satisfied.

But our experience of treatment at your dealer at ahmedabad is not pleasant.

Yesterday night we visited this dealer to book jupitor model.in the name of my sister in law - mrs sunita dubey and paid a token amount of rs 500. The person asked for the identity proof which was given to him as driving license of hers.

As was fixed today morning i went to the show room to take delivery by paying balance amount.

The person there asked to submit residential proof so i gave copy of the electricity bill and told him that yesterday you did not inform the documents you would need. He guided to some one else to talk. The next person said house is not in the name of your sister so go and get aadhar card and proof of relation of the person in whose name is this electricity bill and the person in whose name vehicle is to be billed.

This kind of requirement is unheard and i had to loose my temperament. I decided to cancel the deal and demanded my 500 rs back. This time i was taken to next table where the person made a voucher and put a condition to get the receipt issued yesterday which obviously no one would carry if he has gone to take the delivery. This gentleman defended demand of earlier coworker of him saying - now registration rules have changed so its must and you can mail it to us.

Thus, i lost 500 rs spoiled my sunday and occasion of gifting vehicle to my brother and bhabhiji.

Is that the way tvs expects to reward its loyal customers?

With best regards

Manven dubey
[protected]

TVS Motor Company customer support has been notified about the posted complaint.

View replies

J

Jay pithva

Aug 24, 2020

My tvs purchase one year ago my vehicle starting problem nd not working. Your service station not support me 😡 your service is very bad

Reply

J

Jay pithva

Aug 24, 2020

My tvs purchase one year ago my vehicle starting problem nd not working. Your service station not support me 😡 your service is very bad
Plsss help me. I am very disturb your service station

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560103

I bought rtr 200 on august 2017. It's been just 2 months and i started to face the issue of bike stalling when it rains. Once the bike gets wet it stalls very often. Only it starts in n gear and will stay on only during idle state but once u try to throttle even a little bit it just stalls. Once it stalls it will not crank back again. I have to wait for sometime then only it cranks but stalling continues. Is there a solution for this?

TVS Motor Company customer support has been notified about the posted complaint.

Oct 08, 2017

Updated by Santhosh Kumar c m Service centre name: Tristar motor services, Dommalur. Bangalore-560071
Complaint registrant mailId: mail.[protected]@gmail.com

TVS Motor Company Complaints & Reviews

File a complaint to TVS Motor Company

TVS Motor Company reviews & complaints page 183

dealer sold old 2014 tvs zest scooter model

Post your Comment

average problem

Post your Comment

my tvs tyre in warranty period and he want 1000 rs for change tyres

Post your Comment

flat engine bike sold me

Post your Comment

tvs tyre for jupiter

Post your Comment

facing problem for replace battery

Post your Comment

regarding extra payment taken by the company

Post your Comment

invoice copy

new bike issue apache 200 white

Post your Comment

I'm having mileage problem

Post your Comment

about petrol consumption is very high

Post your Comment

service is pathetic

Post your Comment

jupiter service

century tvs bhandarkar road pune,

Post your Comment

regarding starting problem in jupiter from the day of purchase and servicing problem

Post your Comment

apache 160 rtr, I am complaint about bike battery and all over cabling problem.

Post your Comment

tvs scooty pep plus

Post your Comment

I am complaining about service of dealer in pune of laxmi tvs

Post your Comment

complaint tvs - oceanic motors pvt. ltd, mem nagar, ahmedabad

Post your Comment

rtr 200 stalls once the bike gets wet.

Post your Comment

Related businesses