| Address: 769002 |
| Website: tvs. com |
Dear sir/mam,
Greetings.
I purchased a tvs apache rtr 180cc bike from gurugobind singh motors, rourkela from the first day of purchase, the bike is making some unusual sound. I asked the mechanic who was preparing the bike for delivery about this sound, he said that it is normal & not to worry.
But, when i saw other bikes of the same model, they don't make this unusual sound.
I went to the showroom, they asked me to go to service center. I went to the service center, they opened some parts of my bikes engine, but were unable to fix this issue.
They said that a specialist engineer will come from bangalore to check my bikes problem. Its been more than a month, their specialist engineer has not visited gurgaon. Even after my repeated complaints, they don't listen to my complaints.
After putting in rs. 92000 of my hard earned money to purchase this bike, i feel like cheated.
So, i request you to please raise this issue to tvs company & help me fix my bikes problem.
Thanks & regards,
D m c reddy
TVS Motor Company customer support has been notified about the posted complaint.