TVS Motor Company Complaints & Reviews

I gave scooty zest for 1st free service in ambattur tvs service center. I have made complaint as.,

1. Main and side stand to be checked but, this has not done.

2. When i open seat cover it is automatically closing so, i asked them to check but it is also not done.

3. Front wheel slightly giving noise, which is not rectified.

They have collected rs.340/- from me to change the oil, but, i do not know they changed or not.

Totally, i am not satisfied this free service.

Tvs service is very poor.

Shashikala

Hi,
i have tata indigo car and last month i had change my engine timing belt and timing Belt Bearing TVS Brand which i purchased from "Pioneer Automobiles" located at Motilal Nagar, Near Bhagatsingh Nagar, Goregaon (W) Mumbai.

now i drive around 600 kmt. within 1 month and suddenly my Timing Belt Bearing was Broken and my timing belt also cute, i shocked to sea this but when i visit the shop where from i purchase this goods (TVS - Bearing) the shop for replacement, the shop guy says i was not our fault its happen sometime you could't get replacement of this, after long argue i leave the shop and visit another one where i get the original Bearing and purchase it, when i show the difference between both Bearings then i understand i was cheated by "Pioneer Automobiles" that was totally duplicate Bearing on brand of TVS Company.

TVS Company should take a serious action against this type of cheaters and punished them and destroy this hole fraud network, they should not dare to do again this type of duplication work, then only they save there brand name...
if need any detail pls. contact me on Email : [protected]@gmail.com

Regards
Anil Tiwari
Secretary - Deep Foundation

I purchase apache rtr 160 in last year feb 2015 with hope .This is very gud bike but i dont think that this is very low quality bike company bcz after purchasing the bike from next 2nd day i started facing many type of problems first in fuel tank noise then brake noise then engine noise after that bike start chu chu noise from sensor and service staff told me this is normal sound but now my engine is opend by service machenic in agency in only 10k drived bike so how we can say tvs is gud company i think why this company is not close and told you tvs again apache is bike who took your reputation again in market but you dont care that and u got over confident and let seee how your company graph going down continously ...

There is no response and no proper service in our town ...I have that problem since when we buy that sctooy but the dealer is not responding properly ...
Pls exchange or sctooy or solve our problem and tires are use less because sctooy is shaking in 50 speed and in 10000 kms the tyre is over gripp and waste of TVs tyre ...pls solve our problem
Our vehicle no is :ts 05 UA 4665, bhongir, nalagonda distic telangana .

Dear sir,

We purchase star city+ grey color & 3(Three) service completed but meter problem, back light wire not available & gear not working properly, we show my bike many time in service center but problem was sort out & i am not satisfied, kindly inform us what type of service & solution you providing to us,


Regards,
Shishir raj
+91-[protected],
(India)

Since 1st day of purchase my bike gears are too tight and strucked when suddenly stopped bike from little higher speed...then not running bike without strucked gears are clearing with spend some time in traffic...it is very danger to driving one...
so many times i complained in service centre
always they told cleared your complaint
but not cleared
now i scared driving on my apache...
please give a solution
thank you...

I bought tvs apache 180black on dasehara . 2 times i have serviced my bike with service center. But now on 3rd service, the service center is not accepting bike and saying that come early 8am .I have my collage on all weak days so i do not afford to give bike on 8am.
Another problem is my bike's front suspension is leaking oil.And that can be serious problem i think.
Before this i have got real disk break problem of oil leakage.
Plz co-operate with me ..And solve my problem as fast as you can.
Thanks

I purchased a TVS Star City+ on december 2014, Within a month The Chain's pocket was broken and due to bend in the rare wheel rim there is obliging during driving from the day of purchase, after 3 months of purchase i had to change the tube of the rare wheel, recently i had to face a lot of problem because of low quality clutch cable which broke yesterday(08/04/2016)

i have spent a lot of money due to the above said problems.
Pleas refund the amount spent due to the low quality products by tvs and oblige.

pleas take some action regarding this...
krishna

I have made my tvs scooty service on 05/04/2016 at gorakhpur tvs, medical college road, gorakhpur-273004. As asked before taking the vehicle that what are the problems, i have told them and they told me that my vehicle would be ready till 3:00pm on that particular day, but i came to receive my vehicle the points that i have made a note was not rectified and no any other kind of checks were made to the vehicle. The mechanic who inspected my vehicle starts arguing with me in harsh manner and told me that i will only inspect those things that were listed on the sheet. No proper inspection would be made of the vehicle, the mechanic told me, his name is vijay shankar. They charged me rs. 1229/- total and yet the problem are not sorted out. Their is no-one to listen and things get rectified and they even lied that all problems has been cleared. This is one of the worst service center in the city.

Kindly, take some action against them and help me to sort out the problems of my vehicle.

Hai
I'm siva prasad. Katta
I buyed a bike tvs star city plus in sattenapalli[protected]. That time i'm asking total amount of bike (Insurance, total accessories, registration and extras).They said 55150.00.Now i bargaining 54500.00 . They said ok. But problem is they did't given 5years warrant book
I asked 3(Or)4 times now they expected extra amount 650.00. They are chiting me. Could u please salo this problem.

Hi,

I have purchased tvs jupiter from choudhary motors, bhagwati palace, near raj cinema, old delhi road, 308/2, gurgaon, haryana 122001, india phone:+[protected] on date 24 feb 2016, i have submitted complete documents at the time of purchase. Since then i have called them for rc more than 10 times but they never responded even though i visited more 5 times and every time they told me it is getting process and i 'll get a call from them when they received rc but when i again went choudhary motors by 3rd april 2016 and asked for the status they replied same. I forced them to show me the file then only they showed it and documents were not there and file was not processed. Again i submitted all documents on 3rd april but after 1 days later they called me that you have to submit the document again. I did it again and they gain assured me that they will provide me rc and regustration number by coming tuesday but still i haven't get any call from them.

Attaching purchase receipt and insurance copy.

I bought a new apace rtr 160. On purchase the left side doom was found not fit firmly. It was reported to the dealer, they promised to replace it but now it has happen four month and still the company dealer is just pretending but no proper response from them. Even during the second service, i remainded them but still they only promise but not taking actions to replace the doom damaged doom.
Above their service is very bad. Whenever i get service from the company, some parts which were loosen for service was not fastened after the service, they just wash the vehicle and just assemble the bike.
After service, there goes some thing wrong in the riding of the bike. This makes me to take the bike for service again the next day. During the second service the chain spracket which was loosened by the company for service was not fastened. I am totally frustrated by their service and the way they treat the customer is really very bad.
This is the same thing happened for my mother during the purchase and the servicing of the scooty pept. They treat us like a poop. Feeling frustrated and hope i wasted my in buying this bike.

Our new 3 mnth old tvs wego was complaint during driving, it was no balance after a small accident.We bring our wego to the service center( aiswarya motors, pathanamthitta, kerala) but no responds and complaints remain again, they payed 4751 rs from us.Our wego has 5 year warrenty, but our vehicle problem is not solved.What we do now?But before the accident our new wego was some balancing problem.

Hi
This is to bring to your notice that despite of my regular complaints for oil leakage from crankshaft, the complaint is not resolved from last 4 services in your authorised service centre m/s darshana automobiles situated in alwar (Rajasthan).The behaviour of complete staff including senior management is very casual and not taking any complaint seriously.My vehicle no is rj 02 st 5189 scooty pep + .I am a regular customer and always came only to tvs authorised service centre from beginning .I am really very annoyed and also suggest all other people to avoid coming to your service centre and also going to consumer court for the same.

Regards
Kabul singh
[protected]
Email id : singh.[protected]@gmail.com

Dear, sir/madam.,
I am really sorry to tell you about the complaint aganist your branch in bangalore, whitefield (Trijval motors)..I gave my bike for routine service today .And i had a very bà d experience with your branch.They literally don't care about customers vehicle and damage all the parts. In my bike they have made soo..Sooooo many scratches and paint has gone.They don't even check the normal parameters in the service.This is really sad from your part,

This is my humble request to look forward to my complaint and take necessary action..At least tell those mechanics to take care about the vehicle of customer who give their vehicle with full trust...

Regards,
Sreenath.
([protected], , [protected])

Respected Sir/Madam I bought a TVS Star city plus in kumbakonam thasarathi before 5 months.many problems in my bike.some problem was immediately solved.
And then one problem not solved.that is continues for 5 months.Am go to service center in weekly two times.but problem not solved.service center worker not properly service.

Am mentioned here my big problem"back side wheel sound heavily when push a break"
Most of the time complaint to the service center but not solved.one mechanic tell the answer " back wheel side have any one drop of water inside the break part the sound will be continued". Also i want to one question most of the bike go to outside for in rainy season but not come the sound why? .The machanic tell a answer not accepted for me.

Mechanic name: ASHOKE KUMAR

My complaint no details here:

69136
TN 68 m 5509

Name:G.Manokaran

Place:Kumbakonam Thasarathi.


I hopefully for take a action immediately and then solved a problem in my two wheeler.Am waiting for your reply and then am go to next action.

Thanking you.

RPM needle keeps fluctuating since the date of purchase. i.e 18/10/2015.

Facing the issue with its smoothness even after covering 3000 kilometers.

Two free services have been done by the authorized agency but still the issue persists. They are incapable to identify the problem & fix the issue. More than 6 times I have launched the complaint for the same but the appropriate resolution is still awaited.

Hope you can help me out at the earliest.

Thanks in advance!

My TVS Jupiter needed change of body parts due to an accident. I produced the vehicle for assessment on 25 January 2016. Even after 1 month, as there was no progress regarding body parts availability, I deposited my vehicle for its regular service and body parts change on 25 February 2016. My vehicle is still not completed as lack of availability of body partsis the reason. Let this be either fault of the service centre or of the company anyway, it is shameful part that a company cannot provide a part of their flagship product within 2 months. If this is the case your customer service of other products would be horrible most.

I have an apache rtr 160 2014 model. I purchased it from m/s omkar wheels ltd ramgarh kolkata - 700047. 2 month after purchasing this bike i feel my handlebars are vibrating like hell in a speed of around 30 km/hr only.Next day i went to shop from where i hav purchased it but the fellows there told me as it is a common problem for all apache bikes from tvs. They cant help in that regard. So its my suggesion to tvs to manufacture motorcycles with all good parts rather than just improving by its looks only. The main part is engine and if the problem arises to start from that within a few days after purchasing than whats the point. Tvs tyres are also worst. Every motorcycle company are using mrf tyres now a days but tvs are providing their own brand tyres.

HI sir i'm from bangalore i have a Apache RTR 160 2014 model, i'm facing a handle shaking problem at 55-65 km/h speed i visited the showroom they said u change the tyres then i did that too but there is no improvements out there after this i again visit the show room now they said it's common in every bike, so i made a decision i will never recommend this bike to any body i[censored] guy's don't take a serious action about this, and one thing when i changed the tyre my bike just ran 20k and the name of that showroom is Prakruthi TVS.