TVS Motor Company Complaints & Reviews

I bought tvs apache 180black on dasehara . 2 times i have serviced my bike with service center. But now on 3rd service, the service center is not accepting bike and saying that come early 8am .I have my collage on all weak days so i do not afford to give bike on 8am.
Another problem is my bike's front suspension is leaking oil.And that can be serious problem i think.
Before this i have got real disk break problem of oil leakage.
Plz co-operate with me ..And solve my problem as fast as you can.
Thanks

I purchased a TVS Star City+ on december 2014, Within a month The Chain's pocket was broken and due to bend in the rare wheel rim there is obliging during driving from the day of purchase, after 3 months of purchase i had to change the tube of the rare wheel, recently i had to face a lot of problem because of low quality clutch cable which broke yesterday(08/04/2016)

i have spent a lot of money due to the above said problems.
Pleas refund the amount spent due to the low quality products by tvs and oblige.

pleas take some action regarding this...
krishna

I have made my tvs scooty service on 05/04/2016 at gorakhpur tvs, medical college road, gorakhpur-273004. As asked before taking the vehicle that what are the problems, i have told them and they told me that my vehicle would be ready till 3:00pm on that particular day, but i came to receive my vehicle the points that i have made a note was not rectified and no any other kind of checks were made to the vehicle. The mechanic who inspected my vehicle starts arguing with me in harsh manner and told me that i will only inspect those things that were listed on the sheet. No proper inspection would be made of the vehicle, the mechanic told me, his name is vijay shankar. They charged me rs. 1229/- total and yet the problem are not sorted out. Their is no-one to listen and things get rectified and they even lied that all problems has been cleared. This is one of the worst service center in the city.

Kindly, take some action against them and help me to sort out the problems of my vehicle.

Hai
I'm siva prasad. Katta
I buyed a bike tvs star city plus in sattenapalli[protected]. That time i'm asking total amount of bike (Insurance, total accessories, registration and extras).They said 55150.00.Now i bargaining 54500.00 . They said ok. But problem is they did't given 5years warrant book
I asked 3(Or)4 times now they expected extra amount 650.00. They are chiting me. Could u please salo this problem.

Hi,

I have purchased tvs jupiter from choudhary motors, bhagwati palace, near raj cinema, old delhi road, 308/2, gurgaon, haryana 122001, india phone:+[protected] on date 24 feb 2016, i have submitted complete documents at the time of purchase. Since then i have called them for rc more than 10 times but they never responded even though i visited more 5 times and every time they told me it is getting process and i 'll get a call from them when they received rc but when i again went choudhary motors by 3rd april 2016 and asked for the status they replied same. I forced them to show me the file then only they showed it and documents were not there and file was not processed. Again i submitted all documents on 3rd april but after 1 days later they called me that you have to submit the document again. I did it again and they gain assured me that they will provide me rc and regustration number by coming tuesday but still i haven't get any call from them.

Attaching purchase receipt and insurance copy.

I bought a new apace rtr 160. On purchase the left side doom was found not fit firmly. It was reported to the dealer, they promised to replace it but now it has happen four month and still the company dealer is just pretending but no proper response from them. Even during the second service, i remainded them but still they only promise but not taking actions to replace the doom damaged doom.
Above their service is very bad. Whenever i get service from the company, some parts which were loosen for service was not fastened after the service, they just wash the vehicle and just assemble the bike.
After service, there goes some thing wrong in the riding of the bike. This makes me to take the bike for service again the next day. During the second service the chain spracket which was loosened by the company for service was not fastened. I am totally frustrated by their service and the way they treat the customer is really very bad.
This is the same thing happened for my mother during the purchase and the servicing of the scooty pept. They treat us like a poop. Feeling frustrated and hope i wasted my in buying this bike.

Our new 3 mnth old tvs wego was complaint during driving, it was no balance after a small accident.We bring our wego to the service center( aiswarya motors, pathanamthitta, kerala) but no responds and complaints remain again, they payed 4751 rs from us.Our wego has 5 year warrenty, but our vehicle problem is not solved.What we do now?But before the accident our new wego was some balancing problem.

Hi
This is to bring to your notice that despite of my regular complaints for oil leakage from crankshaft, the complaint is not resolved from last 4 services in your authorised service centre m/s darshana automobiles situated in alwar (Rajasthan).The behaviour of complete staff including senior management is very casual and not taking any complaint seriously.My vehicle no is rj 02 st 5189 scooty pep + .I am a regular customer and always came only to tvs authorised service centre from beginning .I am really very annoyed and also suggest all other people to avoid coming to your service centre and also going to consumer court for the same.

Regards
Kabul singh
[protected]
Email id : singh.[protected]@gmail.com

Dear, sir/madam.,
I am really sorry to tell you about the complaint aganist your branch in bangalore, whitefield (Trijval motors)..I gave my bike for routine service today .And i had a very bàd experience with your branch.They literally don't care about customers vehicle and damage all the parts. In my bike they have made soo..Sooooo many scratches and paint has gone.They don't even check the normal parameters in the service.This is really sad from your part,

This is my humble request to look forward to my complaint and take necessary action..At least tell those mechanics to take care about the vehicle of customer who give their vehicle with full trust...

Regards,
Sreenath.
([protected], , [protected])

Respected Sir/Madam I bought a TVS Star city plus in kumbakonam thasarathi before 5 months.many problems in my bike.some problem was immediately solved.
And then one problem not solved.that is continues for 5 months.Am go to service center in weekly two times.but problem not solved.service center worker not properly service.

Am mentioned here my big problem"back side wheel sound heavily when push a break"
Most of the time complaint to the service center but not solved.one mechanic tell the answer " back wheel side have any one drop of water inside the break part the sound will be continued". Also i want to one question most of the bike go to outside for in rainy season but not come the sound why? .The machanic tell a answer not accepted for me.

Mechanic name: ASHOKE KUMAR

My complaint no details here:

69136
TN 68 m 5509

Name:G.Manokaran

Place:Kumbakonam Thasarathi.


I hopefully for take a action immediately and then solved a problem in my two wheeler.Am waiting for your reply and then am go to next action.

Thanking you.

RPM needle keeps fluctuating since the date of purchase. i.e 18/10/2015.

Facing the issue with its smoothness even after covering 3000 kilometers.

Two free services have been done by the authorized agency but still the issue persists. They are incapable to identify the problem & fix the issue. More than 6 times I have launched the complaint for the same but the appropriate resolution is still awaited.

Hope you can help me out at the earliest.

Thanks in advance!

My TVS Jupiter needed change of body parts due to an accident. I produced the vehicle for assessment on 25 January 2016. Even after 1 month, as there was no progress regarding body parts availability, I deposited my vehicle for its regular service and body parts change on 25 February 2016. My vehicle is still not completed as lack of availability of body partsis the reason. Let this be either fault of the service centre or of the company anyway, it is shameful part that a company cannot provide a part of their flagship product within 2 months. If this is the case your customer service of other products would be horrible most.

I have an apache rtr 160 2014 model. I purchased it from m/s omkar wheels ltd ramgarh kolkata - 700047. 2 month after purchasing this bike i feel my handlebars are vibrating like hell in a speed of around 30 km/hr only.Next day i went to shop from where i hav purchased it but the fellows there told me as it is a common problem for all apache bikes from tvs. They cant help in that regard. So its my suggesion to tvs to manufacture motorcycles with all good parts rather than just improving by its looks only. The main part is engine and if the problem arises to start from that within a few days after purchasing than whats the point. Tvs tyres are also worst. Every motorcycle company are using mrf tyres now a days but tvs are providing their own brand tyres.

HI sir i'm from bangalore i have a Apache RTR 160 2014 model, i'm facing a handle shaking problem at 55-65 km/h speed i visited the showroom they said u change the tyres then i did that too but there is no improvements out there after this i again visit the show room now they said it's common in every bike, so i made a decision i will never recommend this bike to any body i[censored] guy's don't take a serious action about this, and one thing when i changed the tyre my bike just ran 20k and the name of that showroom is Prakruthi TVS.

Dear sir,
we bought a new tvs zest from authorized main dealer tvs motor company ltd, 311 ring road banashankari 3rd stage 4th phase 7th block Bangalore Karnataka on 31/12/2015 invoice no 2005661. a week after delivery vehicle couldn't able start with auto start. we managed with kick start and by end of a month that was also difficult and gave it for servicing on 31/1/2016
they took 4 days to rectify the problem and assured there will not be any problem in future. we used the vehicle for a week and again couldn't able to autostart. we tried to manage with kick start for another 3-4 days vehicle used to start and stop in between during running initially in upslopes and later used to stop everywhere. on 20/3/2016 we complained to service station and they took the vehicle to service station.
We suspect there is a major problem with this unit and we don't want to risk ours and children lives with this vehicle . we have been served a defective vehicle for the 100% money we have paid.
vehicle no is KA 05 JR 2879

i have tvs jupiter scooter purchase on 2014. now i very sad regarding purchase of jupiter. because engine performance is very worst in its class. within in the 2000km same unwanted sound coming from engine and i con't ride the bike just 20km distance because 2 or 3 time engine stop automatically. so consider my compliant and help to salve this engine problem because i have warranty period.

On 8th March, 2016 I had placed my Tvs Jupiter for service at stallionz Tvs (Shahibaug, Ahmedabad) in morning. And After the service being done, I had reached at the service center for collecting Jupiter in the evening. Later on I came to know that the battery (AMCO) is being exchanged with other company’s battery(EXIDE) without informing me. And after I told them about this they said “it happened by mistake” and then they again replaced the Battery with AMCO one. But who knows that the EXIDE Battery was inserted unintentionally? After the replacement of battery with AMCO one” Self Start” of my Jupiter stopped working. But now they are telling that you should purchase new battery as the old one is not working, whereas horn and other stuff is working.

And the issue is still not resolved. Each day i make a call at stallionz tvs but i am not getting proper reply. I don't know why tvs is not taking appropriate action despite of complaining too many times.
Why they are not taking customer's issue seriously?

I am now fed up o[censored]sing kick start as the self start is not working.
Lets see how much more time do they need to solve this issue.


On Monday (21/03/16), I had Purchased the Battery from the retail shop by paying Rs.1050 as I was not getting proper reply from the TVS. I want the claim of the amount I had paid to Purchase the new battery. Resolve this issue soon. I do not know why you are not taking this kind of issue seriously.

Hi
I am saeesh kandolkar from goa city. I was interested in buying the tvs apache rtr 200. But due to your delays in ur product i cant so. So i wanted to know when exectly the bike is launching in Goa. Because even ur retailers dont know when exectly its launching. Please let me know exectly when it is launching in goa. Because i cant delay more. Or else i might go for any other option.

Sukra tvs showroom & service centre, jp nagar, jaraganahalli, jp nagar post on 26th july 2015 and 1st service super, 2nd service very bad no oil change just vehicle body wash and charge rs.650/-, 3rd service cancel directly and 4th service again no oil change, pertrol took by machanic in front of me and i have video taken unknowingly and charge rs.779/-.

The head light was not working and again i went there then he took head light from other bike and changed to my bike and asked rs.100 without a bill. I have recorded that conversation also.

If i won't get proper response and justice from your side, my next steps will be with consumer forum
Expecting positive support and response from your side.

Hi, I am Dillip Kumar Swain, resident of Saphipur, Babujanga, odisha have bought a TVS heavy duty on 1st of February from Sarala motors Salepur.

Even though long days has past I have not received my vehicle registration details along with RC book too.

I have visited there many times and also contacted them over phone ample of times too and each time I getting same assurance that in next 5/6 days I will get those but I don't know when that 5/6 days will come for the fraud motor.

As I belongs from a rural area and don't have much knowledge and lack of communication facility to log complaint, I couldn't able to do anything.

Please consider this in High priority and let me know the resolution as well as what action you are going to take against the agency on this regards.

When I spoke with the agency today (22nd March 2016 ) they are coming with the statement that was a problem with the signature . SO RTO has rejected that.

I could belive this if it would happen in between 1 month but how they are saying mistake with the signtature. IF so why not they informed me .

I already shared my mobile no details with them .


Worst motor I ever see in my life .

At last my kindly request please don't put poor people in trouble because of you and your agency's mistake.

I am expecting I get my resolution ASAP.


Regards,
Dillip