TVS Motor Company Complaints & Reviews

Mileage that is shown by this bike is 38 which is very poor and I am tototally unsatisfied... help me out at the earliest

Dear Sir/Ma''m, I have purchased one bike(TVS Star city plus) from TVS Show room(Shree Motors) on dated 06/09/2015. Within 15 days it started showing few problems(Oil gauge indication, Staring, Gear etc). On 1st service (30 days) few things rectified. After that also 3-4 times bike demanded for repairing with in 1000 Km running/3 months. Faults like Oil leakage from engine happened thrice with regular staring & gearing problem. I have totally submitted/handover bike twice at the service center for the repairing. One day in service center, I have shocked the way of engine work & other service work did by technician on my bike. Now on last submission, I am not willing to receive same defected bike which is not still cover 1300 KM. I know same problem may occur in future & lots of time bandwidth and money will be expend. Few mail correspondence, photographs & videos I have which indicates the rate of serious engine work has done.
Regards,
Debasis

I am Shyam Krishnan. owner of TVS Zest Two Wheeler KL-01-BU-9652. I bought his two wheeler from TVS Pattom almost 3 months back. 2 weeks before now, I felt like the back tyre pressure is getting lower rapidly even if I check the type pressure regularly in 2 weeks. When I showed it to a local service centre, they informed me that there is gap in the back tyre rim which is causing the pressure decrease. I then gave my two wheeler at the Pattom service center and told them the issue. After checking they said, there is gap and they can correct the alignment of the rim, but the paint in the rim will go off at some place and ask me if it is ok. I agreed and they corrected the issue and gave me back the two wheeler.

Today I again felt pressure difference in my two wheeler back tyre and checked the tyre pressure again at a local tyre center near my home. They told me that the tyre is teared at the center and the threads had come off inside the tyre and I had to replace the tyre. They patched the tyre and I then reported this to the TVS service center Pattom and told me that it was because I gave it at the local workshop and they used some tools ignorantly to get the tyre off this rim which caused the tyre to rip of at the middle. I repeatedly tried to convince them that I had not given this scooter at any local workshop to take the tyre off the rim as the tyre is tubeless and taking the tyre off the rim is not needed in any case. But they are telling that the paint come off due to wrong handling in local workshop, but I tried to tell the service center manager that the paint come off when the Pattom tvs service center workshop guys tried to fix the gap in the rim when I gave this to tvs service center, but he is not listening to me.

Now the service center manager asking me to change the rim and tyre at my own expense as this is occurred due to my fault. Can some thing be done in my case. I cannot understand how a tyre become completely useless within 3 months o[censored]sage. If it is because of the gap in the rim, isn't it the responsibility of the TVS after service to cover the expenses in warranty.


Hoping to get a response from you soon.

Dear sir,

my name is ravinder sharma i am purchse your bike tvsstar city 07 dec2014 . Eng no-df5e[protected]ch no-md625mf55e3k78377...My bike engine start problem vioce sooooo---soooo . So pls solve my problem ...I hope u understand my problem...

Thanks & rgds
ravinder sharma
[protected]
[protected]

Sir,
today I have visited your show room TVS arya, Berhampur, orissa to as I am interesting to buy a gear less scooter but I have surprised to know that they are inclining Rs.100 and mechanic buxis, Rs.350.00 towards extend 5 yrs warranty and Rs.635/- for foot rest, as per statement of sales person(one madam was siting there) that it is mandatory while purchasing the vehicle from us, I couldn't understand how they com pall me to purchase extra warranty and foot rest and also why they are suggesting us to give buxis to mechanic.
As I am willing to purchase a Scooter if this type of atteuate what will be happen after purchasing your product form your dealer?
Awtaing your reply and electrification so I can be able to buy one scooter of your product

Tvs services are worst.after giving bike for servicing no body bother to check whether engine is working properly or not.and the worst thing is staff so lazzy and late back specially KALAMKAR tvs.AND INSURANCE
request is pending from 2 month neither TVs people or L&T people bother to see what's happening ..they don't even respond to call.
I don't how much this mail gonna effect you but if you can help do come and keep Ur brand value

Respected sir/madam
we gave our vechicle tvs jupiter (tn 40 k 5584) on 28.12.2015 in periyanaicken palayam (lotus tvs-phone no:[protected] in coimbatore. The bike met with an accident and it got damaged in front. Nearly it is more than one and half a month. Still no response from the dealer. I don't know why they are making this much delay. For last three weeks they are claiming some future dates that your bike will be ready but still it continues. So kindly give me a solution when will they repair my vehicle.

I, Annant Baheti From Jodhpur Rajasthan, purchased TVS-JUPITER ON 04.08.14 and run approx-10500kms and the rear tyre has been worn out approx 65% ( as per the TVS tyre dealers). I could not beleive that Such strong Scooter has so Poor quality Tyres... What I could do as my sister drives it just replacing from market

I had my TVs scooty paid serviced at Krishna motors, Inda, kharagpur, west midnapur, west bengal on 5th february, friday.My TVs scooty regn. No is-WB 34 AK-7065.I had complained about kick starting difficulties.but I am very sorry to say that my problem did not solve at all.moreover they demand excessive amount for normal regular servicing.Beside this they sheldom give me computerised servicing bill.when I ask them they always say about internet problem or anyother lame excuses.pls.solve my problem at the earliest.Thank you .

Dear Sir/Madame

My self Amit joshi,

Requesting you that please solve my problem immediately.

I purchased TVS Star bike in November 2012. Last ten years I am using TVs brand, trust only reason behind it. And I have done 5 year extended warranty also.
Past two year I have facing problem of fuel gauge meter so I need permanent solution of it. Last three times fuel gauge changed by your services centre.
I also facing problem with services centre whenever problem create they told me fuel gauge problem doesn't under us. Even I have done 5 year extended warranty. They accept when I informed in care.
Now, Fuel gauge is not working again I ride my bike in service centre in mandvi-kutch, Gujarat. Services manager told me that complain this such issue in TVs branch office. I think there is two condition behind it either problem in bike or bad quality gauge. Your services centre failed to solve problem. Again I requesting you please rectify this issue permanent.

I want to purchase TVS Apache RTR 180 ABS.
I am staying in Asansol, W.B. Unfortunately ABS vertion is not available in my city. But ABS vertion is available at Durgapur, W.B (45 km from Asansol).

When I contact S.R.B. WHEELS, Asansol he refuse to give servicing as I am not purchasing from him. But according to manual i can avail servicing anywhere in India.

How he can refuse to give servicing?

Please help.

Waiting for a positive responce.

I am facing a problem with tvs dealer in chennai.I claimed insurance for my scooty and gave service.without my knowledge they made a deal with surveyor.Now they are forcing us to pay the money and take back the scooty

I have done a servicing of my jupiter in athorised showroom in Dehuroad Pune, after servicing it started giving a noise from engine so I informed service center, they kept my vehicle for 1 day & said your proble is resolved, but still there is a same issue, please advise what can be done.

Dera team i purchase tvs jupiter as on 11/11/2015 i still my registeration certificate not recieved from the dealer kindly tell me the tat for the process of RC . also service and washing area are too bad in agency

Hi

I have bought jupitor from priyanka motors from panvel the sevice is so bad that while i came for buying they had promoise for giving all the acessories like including parking cover and helmet but as i booked it they denied for the same and after long argument they had a given a helmet which nothng o[censored]se only like a cap and no parking cover.
And forget about the acessories i had purchases the vechical a month ago but i have not recived my number still inhad done the full payment in cash.
After doing the follow up they are saying it will come some officer is not there and all.
Request you please look in to it and kindly provide good service to customer so that the customer comes back.

Dear Team,

My Name is Bidyut Jyoti Bohidar, this is to bring your attention to my grievance. I purchased a latest model of “TVS Apache Rtr 180” Which is Blue in Color, on 25th January 2016 from "Barun TVS Showroom” from Bhawanipatna, Dist- Kalahandi (Odisha), 766001.

After the purchase of the bike, there was a problem which arose on the next day i.e; Engine ignition problem and the front shock-absorber, I went for the complaint but on 26th January 2016 being the National Holiday, no one was there in the show-room to address the problem.

Next day on 27th January 2016, I lodged a complaint regarding these to the showroom and also the Survey Engineer who looks after the matter on this region. Complained was accepted and there was a replacement of shock-absorber.

Subsequently, on the following days, below are the issues which came upon my knowledge (every other day): -
• Engine ignition problem (again)
• Petrol tank side cover dislocated
• Rear disc brake (smoke coming out of it)
• Visor noise issue
• Front-disc brake Issue
• Front Mud-guard monogram problem

Currently, the said bike is in the showroom’s possession.

This is not at all acceptable for the kind of amount paid for this product, I request you and the company here “TVS” to replace my bike as soon as possible.

I believe you will look into this matter immediately and kindly do the necessary.
Sincerely,
Bidyut Joyti Bohidar

B s manav mandir, drive in road, near helmet, Memnagar, Ahmedabad - 380052,
Oceanic TVS
i buy byk from b s manav mandir, drive in road, near helmet, Memnagar, Ahmedabad - 380052,
Oceanic TVS Date 2/8/2015 i complete 4 service but bye byk break problem yet not solve for this i request many time but they not give me answer or solutions dutu this problem i cant ride my TVS Byk 0236 my byk number [protected] my number if possible send me replai on my mail id if tvs employ read this

Sir i am having 3 jupiter scooters .Today i visited the anjikar automobile chandrapur maharashtra asked for amc and gave 1000/- note but he refuse to return 200/ ant having change. Then i bought 800/ change and paid.And then i given my scooter for servising in the evening when i visited to shoe room he asked me for 15/ rs i paid 100/ rs note still he asking i am not having change in very rough way .So i request you to please ask your dealer to keet change with sales department

Company's service faculty..cheat me from recess time..actually recess time is 1 pm to 2 pm..nd that person told me 1.30 to 2.30 .

My contact number [protected]

Very poor quality of servicing provided, scooty not getting started within 24hours after servicing..no reponse after repeated ph calls to the servicing centre, false commitment done...that they are coming to solve problem to home(as scooty not getting started)...