TVS Motor Company Complaints & Reviews

i have purchased a TVS WEGO last year at VVK TVS at Mariyappanpalya near Nagadevanahalli ,
But i am not satisfied with the service provided by the service same center , simple complaints like
1.Horn not working and
2.Foot rest loose
were not repaired properly and the service officials talking rudely and forced me to take my vehicle without proper repair
and next day again when the problem repeated and given back vehicle to them again the response was very poor and finally i had to go without repair..

the main part which i was not satisfied with is the way of communication of the officials/supervisor..

hi
i have purchased TVS wego on july 2010 . i am facing starting problem no one is helping to sought out my problem

TVS company should give dealerships to people only who are eligible. for eg Ooty dealer is useless. I bought a Wego from Ooty. I got the user manual after 4 months. It took 6 months for them to fix my speedometer cable. If I take the bike for service, there is no water service facility with dealer, so we'll have to take it to another water service station. No proper mechanics- and for pouring oil they dont even have a funnel. Last time the gear oil was poured in by using advertisement papers as funnel. I'm still not sure if there's oil in gear box because the mechanic told me to recheck with another workshop.

I have purchased TVS Wego No MH14 DC 7227 on 27th august 2011, Now 5 servicing will done, I told dealer about Statting problems he replace break cable. till i have this problem I have also done complaint at service station but they are not able to do the service properly. My wego average is just 30km pl as compared to 45 km/l as promised. and service station say it will improve after this servicing... please do the needful, or other wise please take the vehicle back at the now market price and make me comfort. My contact no +91 [protected]. Thank you, U N Mali Pune..

TVS MOTORS — Engine Problem

I have purchased TVS Streak on 21.06.2011 from Authorised Dealer Kubera Motors based at Bangalore. From day two i have been complaining regarding the no free movement of back wheel but upto date there is no rectification of the problem. Simultaneously i have registered a complaint at the Customer Care. Complaint Number from TVS Motors (4571) which had to be resolved within 24 hours. But there is also no response from TVS Motors. When i have approached the service engineer who is based at Kubera Motors have spoken fowl language towards me. And have not responded to my problem. Today when i have called TVS Motors one Mr. Gowri Shankar has assured me to solve the problem but upto late night today there is no resolvment of the problem. If TVS Motors are not able to respond within the stipulated time and provide the solution. It is a clear picture of running away from their responsibilities and also it equivalent to cheating the customers. The dealer so called Mr.Dilip of Kubera Motors (dealer) don't know how to handle the customers he says you can complain wherever you want it means the dealer is also running away from the responsibilities. He has to say that he doesn't has any responsibilities once it is sold. As the liability lies with the company,you have to contact the company itself. If both the dealer the company doesn't responds to the customer then where the customer has to go.

The following are the details of purchase:
Invoice Number: 545
Date:21.06.2011
Dealer: Kubera Motors
Frame Number: MD626DG38B2C39359.

After Investing my whole savings for the vehicle. Today i am suffering without vehicle. My whole money is stucked with TVS Motors. TVS Motors is big cheat company running away from their responsibilities.
Bhavani

This is nothing but cheating of customers.

tvs scooty streek — Manufacturing Defect

Engine Problem
I have purchased TVS Streak on 21.06.2011 from Authorised Dealer Kubera Motors based at Bangalore. From day two i have been complaining regarding the no free movement of back wheel but upto date there is no rectification of the problem. Simultaneously i have registered a complaint at the Customer Care. Complaint Number from TVS Motors (4571) which had to be resolved within 24 hours. But there is also no response from TVS Motors. When i have approached the service engineer who is based at Kubera Motors have spoken fowl language towards me. And have not responded to my problem. Today when i have called TVS Motors one Mr. Gowri Shankar has assured me to solve the problem but upto late night today there is no resolvment of the problem. If TVS Motors are not able to respond within the stipulated time and provide the solution. It is a clear picture of running away from their responsibilities and also it equivalent to cheating the customers. The dealer so called Mr.Dilip of Kubera Motors (dealer) don't know how to handle the customers he says you can complain wherever you want it means the dealer is also running away from the responsibilities. He has to say that he doesn't has any responsibilities once it is sold. As the liability lies with the company,you have to contact the company itself. If both the dealer the company doesn't responds to the customer then where the customer has to go.

The following are the details of purchase:
Invoice Number: 545
Date:21.06.2011
Dealer: Kubera Motors
Frame Number: MD626DG38B2C39359.

After Investing my whole savings for the vehicle. Today i am suffering without vehicle. My whole money is stucked with TVS Motors. TVS Motors is big cheat company running away from their responsibilities.
Bhavani
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Motorcycles & Scooters

I have posted this complaint in the month of 22-july-2011.Still now the problem is not rectified . From July to As on date , they took my vehicle and every time ,they said it is resolved. But after taking the vehicle ,the same problem is there. If they cannot rectify the problem as an date that means they have sold defective vehicle and they are dragging the issue withou any resolution and seriousness from them. I have invested my money and iam sufferring with the vehicle as i have purchased a second hand vehicle which is having so many complaints. On day 2 of purchase of this vehicle ,i have asked them to repalce the vehicle . But they have not done that and gave false commitments and false servicing and bluffed the customer. This is very pathetic service from TVS and they are making the customer to suffer like any thing. I am kindly requesting the TVS company , I dont want this vehicle. Please return my money back.

on[protected], as per the commitment by the employee of the Kubera TVS Motors, i have visited the showroom. The employee again said they are busy and the dealer is not available and asked me to come next day. I was frustrated with his answer and i said i want my vehicle to be rectified immediately.Then the dealer Mr Dilip, he came down and said that there is no complaint for ur vehicle , ur wantedly coming . He used very fowl language on me stating that he will throw me out of the showroom even though iam a lady. He said you can go to police station or consumer court and do wat ever you want. As a customer am i not having right to speak on my problem wer i have purchased.
I Think TVS company is sleeping and appointing such dealers who are not concerned about the customers. They Are looking only for the sale .After sales ,they are least bothered.
This is very very pathetic service from the TVS Compay and worst behaviour of their employees towrds the customers.

The services are very bad

we are also facing the same problem but i think TVS is just looking at making sales and not solving the customer grievances.

Thanks
Nandkumar

TVS — SPARE PARTS NOT AVAILABLE

TVS CENTRA MOTOR CYCLE , BLOCK PISTON ASSEMBLY IS NOT PROVIDED IN JABALPUR TVS WORKSHOP.

I AM CONTACT THE TVS WORKSHOP [SAI TVS] IN ONE MONTH BEFORE BUT HE TOLD SPARE PART IS NOT AVAILABLE .


I AM TWO AND THREE TIMES COMPANY MAIL BUT NO MORE HELP .
PLEASE HELP ME.

Tvs apache 180cc — dissatisfied with customer service centre and the product

Myself writing on behalf of my friend.With immense disatisfaction and pain i am informing the issue about my product TVS APACHE 180cc..its been 5months till date i have bought the bike but i am really disatisfied with the product because on using the bike i noticed missing in petrol flow..the petrol flow is not properly happening .Moreover with this complaint i went to the nearby customer care where fro but they didn give a propee reaponse..i went about 2to 3 times but they just ignored by saying that we cannot do that

TVS Apache 160 RTR — No benefit to service bike timely at TVS

My tvs apache rtr 160 battery not working properly after timely service. They can't service properly at there service center. i purchase new bike in 2010 till date 10 sevices in timely interval but after that there sevice center repersentative at bulland TVS there is no warranty of battery beacuse these are vendor product.

hi,,,my name is ch.krishna,I bought a vehicle on June 17th 2011 from TVS motor company "Apache Rtr 160 red"...
my two services is over,but after done the second servicing, its Giving Too much of noise,,like chain rubbing sound,,and engine sound,,im already giving the complaints too many times but they said its cumming like that only,,,but after second service my bike sounds is totally cleared after some days its giving the problem,iam already meet that service center too many times but they cant rectified my problem,,,my vehicle number is AP 25 AF 5354,,my mobile number is [protected]..please rectify my problem....

I Mrs. Rekha Virendra Chhabada have a similar complain regarding my Tvs Wego Scooter bearing registered no. MH14 CF 6255 at Chinchwad, Pune. I would like to state that my Tvs Wego's front tyre got stuck while riding. My husband met with an accident because of this problem and had major injuries .This a very serious matter and I requst the company to take some action in this matter as early as possible.

TVS WEGO — front wheel got stuck

I mrs rekha virendra chhabada ,have a complaint regarding my tvs wego bearing vehicle no MH14 CF6255 .Its front wheel got struck while driving and my husband met with an accident and got major injuries.Also the vehicle is damaged.As it was the vehicle problem,i would requst the company for a replacement of my vehicle and also to look into this matter very seriously.

Same experience. Got the new vehicle and faced three problems within a week!!!
First a sound coming when breaks were applied, second the petrol tank was leaking and third was this one. The rear tyre got stuck all of a sudden mid-way on the road and being a sunday, we could not get help from anybody.. We ended up towing it to the showroom and had to wait to get the "bearing" to be replaced is what they say. Getting such problems after paying so much is very frustrating.

wego no 9990

Hi i have a tvs wego and someone hit my vehicle and by wego body parts got damaged. so im asked the guy to take to the nearest service center and replace it . But the service centre didn't had it . Pls let me know where do i get TVS body parts in bangalore near by T. Dasarahalli?

TVS Motor Company Limited — wants of number plate

sir,
i have purchase your bike (victor glx) on 7 years ago . now i want a front, rear number plates, i already ordered in your service center at ( rail way station road) 2 month ago still not available, so, please follow this complaint

thanks.

yours,

saro

I purchased a TVS WEGO scooter about 3 months back through dealer ASHWA TVS BSK 3rd stage. Since the day of purchase there is some or the other MFG defect. Almost every week I am reporting some complaint to them and am now disappointed with the quality of product they have sold. The very first day there were few paint scratches which they said its normal and will be touched up and till today its not done. From the day of purchase every 25 KM the vehicle suddenly used to stop and need to kick 10 to 15 times to start it again. I skid and met with couple of accident due to this while turning. The silencer was replaced twice within first 2 months. And now due to scratchs formed initially the paint is peeling off and rusting everywhere and looking at its trend am sure there will be lot more issues in store in the future. I want that scooter to be replaced or better my money back.