TVS Motor Company Complaints & Reviews

I had given my TVS Jupiter to the service centre for its first service the staffs who are managing the service and the staff who is working in the wash are not doing their work properly. I had given my scooty in the morning and the didn't complete the wash till evening and I had to call them to check the status. The rest was not dried properly and there were mud stains even on my mirror. The service centres in this region are the worst I have been giving my vehicle in service centres nearby but I am getting the same experience from everywhere even my friends have told the same. I am located in the north part of Kannur and here there are no good service centres for TVS

Dear sir mere naam sachin kumar singh hai, main Jamshedpur main rehta hu, maine 29jul 2021 main Apache RR 310 bike liya aur 1st service ke liye service center gaya, par service center walo ne thik se bike service nahi kiya aur mere bike ko kharab kardiya aur bike ka body damage kardiya..jab maine service center ke owner se complaint kiya to usne meri bike ko thik karwahne ka promise kiya but woh sahi se thik nahi karway..is liye main ab iski complaint cout main karuga..aur video bana ke Twitter, Facebook, Instagram aur YouTube main daluga, taki Logo ko pata chale tvs company ki service kaise hai.bike lete time ye company bahut se promise karti hai par service ke naam par 0% ke service deti hai..
Agar koi tvs company ke officer ye msg dekh rahey hai to please mere help kare..meri baat ko thik se koi sun nahi raha hai..
Thanks.
Sachin kumar singh
M.no-[protected], [protected]

Dear sir/madam

I bought the tvs Jupiter (base model) In the month of June. When agency gave me temporary certificate for registration, they entered my address wrong. Becouse of which I could not apply further parmanently registration certificate on this wrong address.When I told the agency about it, they accepted his mistake and they told me that We will fix it and get me temporary certificate issue again with in 2 months, but Today's it's been more than 3 months but they still have not gave me temporary number on correct address and keep giving me further dates. Kindly look into this matter on high priority becouse my vehical Is running Without RC on road. The address of agency is given below:-

Lagwal auto(now gobind auto)
Opp l.t.l jalandher road
Hoshiarpur (146001)
Punjab

Sir/madem for your reference the temporary certificate of registration copy containing wrong address image attached with this mail and also copy of delivery challan image containing correct address attached this mail.
The detail of vehicle are written below:-

Tvs Jupiter base model
Engine no CG5DM3305220
Chassi number MD626CG53M3D26868

Regards

Madan lal
S/o durga dass
Vill lalyar, PO Bagwara
Tehsil bamsan
Hamirpur
Himachal pardesh (177021)

This is yatinder kushwa, I bought TVs ntorq in February (dl 4s 2072) in September battery is out of work I had given my scooty 6 days back they kept it and not given any specific date or time and they are laughing on phone and handover ph to each other and making fun.

My TVS apache 160 4v is having Handel problem from past 2year and it's not solved till now

Im having TVS apache RTR 160 2V BS6, when byke slow down it stops suddenly.. I wisited priyanka motor (panvel) for 4 time & also drop my byke for 3 days, he said some updation are done but problem not solved..

Dear sir, .
As I buyed a bs6 ntorq I purchased on 30 31st 8 2020 but Mr Sandeep has given me BS4 foot rest on my bs6 and when I got to know from MI road they told me that it is a BS4 foot rest and when I complain and said him to Mr Sandeep he deniyed. Now I want to have a raise a complaint against inertia motor that they removed company footrest from the scooty and given me BS4 footrest so I request to the company please take a strict action against Sandeep and the salesperson Mr Sarfaraz

Jupiter std scooter accelerator used is sub standerd and weared within one year o[censored]se

I have purchased TVS Radeon from Sai TVS kanniyakoil, pondicherry and so far completed my third free service
Even though i am mentioning the gear shifting i faced hard while driving still not attended perfect
Tomorrow is my fourth free service due date and once again i will raise this issue with the service provider “ the dealer”
I am bringing this to your notice to make my problem solved

Dear Team,

I am writing this mail regarding the issue I faced last week when I was in the south India Ride.
l own TVS APACHE 200 4V
Registration number: MH04HT6265
Engine Number: 0R1NG2027367
Chassis Number: MD637AR10G2N28638

To let you know, I rode from Mumbai to Kanniyakumari on 7 September 2021 which was 1700kms and I was returning to Mumbai from Mangalore as I plan to visit my native from there I was continuing my journey to Mumbai as planned unfortunately I was not able to complete due to engine ceased(breakdown) on the middle of the road near Honnavar in Karnataka which was 180km from Mangalore.
On 15 September 2021 I was on my way to Mangalore from Kodagu Karnataka, I notice Engine tapet sound coming out which brought me to concern so I visited TVS sai Radha Mangalore service centre on 15 September 2021 by 7.30 8 pm in the evening there I meet with service advisor Preethesh whom I informed about noise coming out from Engine and ask if there is any major issue I am ready to stay in Mangalore and visit another day for a checkup as it was too late to work on it.
The service advisor checked with his other colleagues and informed them about my problems, later on, he said there would be no problem as he took the senior suggestion and ask me to ride to Mumbai without any hassle and assured me If any things goes wrong he will guide me through.
Then too I pressured him saying that I am not in a hurry mode to reach Mumbai so I ask him to advise
Preetesh still stated to me I can ride to Mumbai without any problem after confirmed with him thrice.

The next day 16 Sept as I said my native is Mulki I got a call from preetesh from Mangalore for an update regarding the bike working good or not so I said still my engine making noise and I am worried a little bit so I asked him should I visit service centre again so he advises me to visit next service centre which is in Padubidri which was 5km from my location so i
reached at Shri Lakshmi venkatesh tvs at Padubidri
as there was a lady advisor I can recollect her name so she asked the technician to attend me he checked my bike and said noise is coming from the engine head the tapet his making noise and ask me to change, I ask him if there is a major issue so I will do service right now if not I will leave because I don't want to open up my engine in the middle of my journey, as I can see they are not trained technician I believed.
The technician informed me there be no problem and I can ride to Mumbai like this, I purchased a chain adjuster screw that fall off my bike from there.
After taking advice from 2 major service centers I continued my journey to Mumbai, unfortunately, my engine shutdown somewhere in Honnavar at 3.30 pm here I asked support nearest 2 tvs service center were they denied to give as they don't service Apache 200 so I contacted to bhatkal service center they send 2 technician to help me out they confirmed my engine seize due to engine oil dry from inside as there was no oil leak out. I was shocked at this movement as to how could be possible engine dry ups oil where I used expensive Motul Oil this was completely demotivated for my future travel plans.
This is completely demotivating for a rider who has covered almost all India on the same for which the service network is worst.
So hereafter I coordinate with Preethesh from Mangalore and Rajaram Sir from Udupi SAI RADHA TVS they ask me to get the vehicle back to Udupi or Mangalore as it was same, here I asked for towing van where they answer they can't help they ask me to get the vehicle on any local truck to service center.
after loading my vehicle at the truck and headed to Udupi TVS Service center. since they were already aware of my problem I ask Rajaram sir for an estimation date to resolve my problem where he told me he can't solve the problem by next mid-week which was 22 September as they had zero spare parts availability
and he had pending engine work to complete in his service centre, I already mention him I have to be in Mumbai on Sunday 19 September at any cost as I have to resume my office but he denied which again disappointed me because I towed backed my vehicle on his words and I spent 6000 for towing back my vehicle and resulted in me zero services from TVS SERVICE CENTER.
So I decided to not waste time with such TVS Good service advisor and I transport back my vehicle to Mumbai which another cost me 6000.
Tvs service center had 3 days to solve my problem but they denied it,

THE NEXT DAY TILL NOW THERE WAS NO SINGLE CALL FROM PREETESH FROM MANGALORE AND RAJARAM SIR FROM UDUPI SAI RADHA TVS MANGALORE. THIS WAS THE WORST EXPERIENCE WITH TVS SERVICE I BELIEVE.

I mailed this today because I received the delivery today from VRL LOGISTIC
and I am submitting my vehicle to TVS - INNOVATIVE MOTORS
Bahadur Shastri Rd, Bhandup West, Mumbai, Maharashtra 400078

Please do the needful and solve my issue as soon as possible.

If you are concerned about the customer experience & the safety of your product owner, I suggest increasing the availability of technicians & equipment at your service centers

From a completely dissatisfied customer.
Regards
Mithun Amin
[protected]

Please find the below service center details

Sai Radha TVS Mangalore
Carmel, KMC Mercara Trunk Rd, Mallikatte, Kadri, Mangalore, Karnataka 575005
Preethesh
[protected]

Shri Lakshmi venkatesh tvs
Karkala Road, Kanchinadka, Padubidri, Udupi - 574111 (Opposite Abharan Jewellers)
[protected]

Sai Radha TVS UDUPI
Rajaram sir
[protected]

Regards
Mithun

Hello Sir,

I had bought my TVS Apache RTR 160 4V on 1st Sep 2021...In just below 500km my front Brake got worn out totally it causing irritating noise as well it was damaging my brake disc as well. So to clear this i went to tvs authorize service centre where the Supervisor guy told me that Brake pads Needs to be change and as he said I accepted to change that. He did changing of brake in minor service where he includes labour charges 200 Rs in my bill. But after that again my front disc started producing noise of friction then I went service centre again to rectify this issue and they are saying it's normal we can't do anything for this at that time I was seriously frustrated that they have no solution on this and they are not helping me at all kindly look into this as the noise is stopping whenever I am riding my bike.

Thanks and Regards
Dinesh Sathe

I am Rohan from nagpur. My apache 200 4v having problems in engine then they open entire engine and fit and change 3 parts in the engine after that in some days. I have problem of white smoke coming out to silencer.. Then they again open entire engine and again charge.1st when they open they charge 8500 then due to not fitting engine properly my bikes piston get damaged because of the mechanic who work in my bike previous time then now they told me to change whole piston.So this is not my fault.They not fit engine properly that's why my piston get damaged. Please look into this my bike is at service center now from 3 days.. Location - tvs ak Gandhi 538M+HG3, New Colony, Nagpur, Maharashtra 440001

I purchased a tvs ntorq 1.3 years back bs6 model. I drove 8500 km and my tvs tyres started developing cracks in its grooves.
My contact no. [protected]

Dear sir,
My name is Aloke kayal from C.R.P.F.I bought a scooter on15/05/2021.But I didn't get number plate till now.I have to go Saltlake every week.Number plate is necessary to ride.
My humble request to you to take some necessary action so that I can get my number plate.
Thank you sir

Hi, I bought my TVS Jupiter in january 2021 and facing issues with self start from March 2021. Showroom mechanic said that you have to run you bike atleast 7 to 8KM per day to make the Battery healthy for self start. I want company can check this issue if this is genuine as it was not discussed with us at the time of purchase. Please suggest how this issue will be fix and by whom. My bike is on guarantee period

Yesterday I went to Shree TVS Service Centre, Taratala about a problem with the rear-wheel of my scooter. The Wheel Rim needs to be changed as it got rusty and causing tube damage and puncture. The attendant told me that they don't have the Rim, I need to buy it myself, and also said I won't find it anywhere as my scooter model got discontinued. I told them to remove the wheel and I will change it myself. They kept me waiting for an hour just to remove the wheel and were acting very rude and impolitely. I bought the Rim from a TVS genuine parts shop. Even on phone, they are talking very badly and behaving harshly. I want this matter fixed about their bad behaviour and demand the attention of the authority.

After 1 kilometer scooty is not working till 1houř after that scooty get started after 1kilometer scooty is again not working

I purchase my TVS Jupiter Grande in February 2019 from Bhagwati an Sons, Jamuka, Shahjahanpur.
It has run 19135 km.
Now its rear tyre has been fluffed and can be burst any time.
Company should take concern in the matter and take some action about it .
Tyre should not ruined so early.

I had bought Tvs Jupiter from Bijwasan's TVS showroom on 1st August 2 months ago and they said that in 10 to 15 days your no. plate and in 1 month we will give your RC.
But after a 2months later they dont have provide me no. plate or RC anything else...
Anytime i have called for enqiry for no plate they were give me excuses..
How & what i do, Whobody help me who resolve my problems, , , please give me resolves and revert me as soon as possible..

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