| Address: P-53, Taratala Rd, Taratala, Kolkata, West Bengal - 700088 |
Yesterday I went to Shree TVS Service Centre, Taratala about a problem with the rear-wheel of my scooter. The Wheel Rim needs to be changed as it got rusty and causing tube damage and puncture. The attendant told me that they don't have the Rim, I need to buy it myself, and also said I won't find it anywhere as my scooter model got discontinued. I told them to remove the wheel and I will change it myself. They kept me waiting for an hour just to remove the wheel and were acting very rude and impolitely. I bought the Rim from a TVS genuine parts shop. Even on phone, they are talking very badly and behaving harshly. I want this matter fixed about their bad behaviour and demand the attention of the authority.
TVS Motor Company customer support has been notified about the posted complaint.