TVS Motor Company Complaints & Reviews

I m making all my services at time bt my ntorq is gtng daily repairs no response frm showroom I m having amc then also no response frm the showroom Sriharipuram gajuwaka visakhapatnam showroom

Hi,

My self Karthick, I'm having Apache RTR 160 white bike. Recently I have giving my bike to service centre SR TVS, Urapakkam, Chennai. Since
the bike has been stalled for 6months, so bike battery has been drained. So I requested service centre pick up for service and asked them for General service. They have told that they check battery and revert back. When I given the bike battery available was Exide.
After two days service finished and they told that battery is not good, need to change it.

I asked them to know why battery is not OK and told to drop off the bike, When I examined the battery & it has been changed with old AMCO battery.

I told them this not my battery & they said that bike has AMCO battery only.

I did my services only in TVS service centre only. I don't know how the battery has been changed. For me, my concern is I damn sure EXIDE battery is fitted in the vehicle, but the service person has told that they delivering Apache bike with AMCO battery only.

I need clarification on this and I'm not happy with the service also.

I'm very much disappointed with the service centre action & as I'm an aapche lover it's been disappoint to my loyalty.

Need your actions on this.

Here I have attached the service bill for reference.

Regards
Karthick
[protected]

3 months back i bought tvs jupiter bs6.. in one week there was a horn problem in that.. after that it has now technical problem in engine.. when i ride it gets off suddenly in between everytime.. and went to workshop also they are not doing anything with this now this is high time i cant be like this.. i want solution of this.
Thank you

श्रीमान जी
हमने[protected] को TVS STAR CITY PLUS लिया था पर आज तक गाड़ी नंबर प्लेट और RC नही मिली है जब हमने एजेंसी मालिक से बात की तो उन्होंने अपशब्द बातों का प्रयोग किया और कहा कि आप गाड़ी जला दो या नदी में डाल आओ हमने गाड़ी बेच दी अब मेरी जिम्मेदारी खत्म हो गयी है
इसकी शिकायत हमने कस्टमर केअर से की तो पता चला कि TVS AGENCY Unauthorised है वहां से हमे कोई मदद नही मिली है
आपसे अनुरोध की बिना रजिस्ट्रेशन के एजेंसी कैसे चल रही है इसकी शिकायत क्यों दर्ज नही की जा रही इसकी तत्काल कार्यवाही की जाए और एजेंसी बन्द की जाए
नाम- शरद कुमार
Mobile number- [protected]

The chain sound getting very irritating. No mechanic is not resolving.
Please help me

I have purchased tvs jupiter about 4 months ago, compony provide rac cervice for that, but on dated 09.12.2020 when i actually require that service i didn't get it. I suffer 4 hours & then i my self solve the issue. My perents have that scooter, we all 3 are mentally harass due to this. I have talk with costomer center but i am totally dissatisfied.
Complain id : gj12ed1834

Im purchase tvs apache 160 4v,
After 8000 km my bike handle is loose...
Service center person told to me after handle bolecer changed ur bike will finish..
.
And he did change handle bolecer...but problem is increase more...continue 4 day i did go service center.
1st day... engine oil change.
2nd day... Brake pads change...
3rd day handle bolecer changed...but fitting wrong..
4th day... handle bolecer fit once again..but not set properly.
Till now not complete service..!!
Please solve my issue 🙏🙏🙏
.
Very bad experience with tvs service.!
.

TVS Service center name:-
Verma tvs service center.
Haveli kharagpur,
Munger,
Bihar, 811213.

My ntorq was accident and i submit to the showroom and they were saying parts is not here want to come its 1 month ago no responds from their side if i call they never take if i go their they saying parts didnt came very bad service from their side how can i sugest someone to take tvs scooter like this they behave very bad if i call they never take its 1 month ago no response parts want ro come but till now parts didnt came very poor service about tvs [protected] this is my number and my vehicle number is kl13aq9817

Seens 3 month my TVs Apache front abs sensor fixing bracket not available any service center and I am completely to customer care but no any response, i am suggest to all don't purches any TVs bike because very poor Service provide by tvs

Really very bad service from TVS showroom

In an accident my TVS Jupiter scooter got damaged and I gave my scooter in Prince Motors, Calicut, Kerala on[protected]. As my scooter have a valid insurance policy, I claimed for the repair work. But from the service Centre, they are not at all co operating with me. I have waited patiently for 42 days to get my scooter repaired.They are telling about the unavailability of spare parts.
If the company is not able to provide services to the customers, actually you are failing to do the things, that you offered to the public.You are cheating customers by making the delay in supplying spare parts.
The Company is concentrating too much on the sale. Now I would like to make you remember that providing good service to the customers is as much as important as sale.

This is to inform you about my pathetic situation. Please do the needful.

My scooty pep+ serviced on 28.10.20 at bharath tvs avinashi road tirupur. After which sparkplug cover was not properly assembled. I said this in customer feedback, but no response.I went back and showed vehicle on 21.11.20 at showroom. They said the cover was broken, can not be done anything. I said it was happened during service only. I showed them there was gum kind of thing was pour on the cover to pack up temporarily. They inspected vehicle...

We bought used xl 100 heavy duty from Sri venkatajalabathi motors in Attyampati on 6Sep, 2020. We paid rupees[protected]+old moped for 9000) including name transfer and thousand rupees for insurance. But still now they don't give our RC. They insured the moped on first owner name but we paid money. If we call them they don't response. We believe on TVS COMPANY but your dealers are cheating the people. What should we do if we are caught by the police in traffic? Will it take 4months for name transfer in RTO Office? Don't fool us... Kindly produce our RC. We have all the proofs for buying the moped in tvs showroom.

Recently i was buy tvs jupiter ..after 2 days i was going 3 km the engine was heated more... after i was explane showroom manager..He told heating the was common point...So many bikes or sctooty iam buying, but this engine hearing never faced this problem...pls find this problem ..and engine oil cost was 435 rs ...Which engine oil i was asked but he don't told ...First time i was faced bad experience...😔😔😔

Vehicle Registration: MH49 BF 1133
Battery drain issue since purchase of vehicle and battery dead after 1.5 years.
This is not expected from a high cost scooter. Definitely there is problem with design or problem with battery provided by TVS.
I would like to seed root cause and complete solution for the problem.

I have purchased TVS N-Torq in April 2019. Since purchase, always there has been starting problem with self start of vehicle. This has been notified while servicing but there was no solution.
After 3rd servicing, due to lockdown the usage of vehicle was less and battery was completely drained. When I gave the vehicle for service to TVS, they mentioned the battery os completely dead and need replacement. A battery can't be dead on 1.5yrs for any 2 wheeler. There is definitely problem with either battery used by TVS or there is design fault which drains battery and consumer has to suffer paying additional.

I had given my bike for service on 29 Nov 2020 with problem like front brake, speedometer, cluch wire and bike washing. None of above complain was rectified. And in bill Rs 50 as consumables was charged. Indubaala Automobiles, Hyderabad, Telangana

Res, sir i purchase tvs & ntroq on date 30/01/2020, but till date r.C. And number plate not provided by sulbha motors marhara district etah u.P. I visit many time but no response reply next time .Now 11 month ago but original r.C. And number plate not provided by sulbha motors marhara district etah u.P.
Your toll free number and contact number are white elephant, so i complaint by male and hope you solve my problem
so i request to you please solve my problem and take necessary action .
Thanks
mohd shafi ansari
mobile numbeer [protected]

I bought one TVS Apache RTR 200 4v From Triton Motors from Bangalore. I had paid 96000 as down payment and rest was financed by TVS Credit. The dealer just shared the transaction invoices. Dealer not sharing the breakup invoice. When I checked with TVS Credit, I found that dealer mentioned 92411 out of 96000 and for rest 3589 INR amount no one clarifying. And whenever I reach out to them they keep on saying that they are investigating and from their side they never reached out to me. Dealer trying to adjust the difference amount in Smart card fee and number plate charge. But Smart card fee already charged in Road tax and Number plate amount was paid separately as cash and for which normally they don't share invoice.

Please help me and suggest what to do next.

Regards
Amar

Dear Sir / Madam,
I was purchase TVS APACHE 160 4V (WB16BA7092) From PIYUSH AUTO CENTER, krishnarampur, Duttapur (fashion market) Hooghly, (date - 5/10/19)
PIYUSH AUTO CENTER was tell my Two Wheelers Insurance valid up to 5 years old, But my insurance valid only 24 Oct 2020, ( 1 year) but I was paid full amount for 5 years insurance. Total documents are available to me, dear sir please help me