TVS Motor Company Complaints & Reviews

I have to change my chain packet. Since iam searching for the spare parts. Non of the showroom having proper spares in their stores, and Improper response to the customers. I have raised a lot of complaints but still no use of it.

Meter is not working properly. Meter screen no.and all subjects are not visible as shown in image.
Silencer create's so laud terrible sound and very bad sound.

इंजन मे आवाज आ रही है, पिछे के लाईट मे पाणी गया है,

Sir main Diwali ke din 12 tarikh 2020 November ko TVS Star City Plus liya tha jo jo ki aaj 22 12 2020 ho gaya hai abhi tak Meri gadi ka number nahin mila hai main gadi MP Nagar branch TVS Kohinoor se li hai

Mera name - Santosh jadhav
Mobile - [protected]

I have already complained to Tvs office but still there is no solution in only 4 months my bike is not starting and given to service center for last 1 month they are telling parts not available how is it possible its a new bike Tvs jupiter zx bs6 purchased on Aug 2020.
Complaint No.TVS_Gr_60076801

We are doing TVS Jupiter serviceing at Solapur, Gandhi TVS center Akklkot Road Solapur, every three months we are doing . We are serviceing but we are paid bills copy are not received, service manager are taking extra amounts so please help

Dear team,

Next drive tvs showroom quoting more showroom price compare to tvs web portal.

Thanks

Rangnath gokhale
[protected]
[protected]

I have Jupiter its 5 months old. My rear tyre got tampered. Service center they are asking me money.As its a manufacturing fault.it should be done FREE OF COST.

MY NAME KARTIK THAPA
CONTACT [protected]

I reached TVs service centre chandrapur maharashtra at 12.45 pm they said it's lunch time. I requested then please give my rc book. Which had been misplaced during last servicing.. They just shouted that they are having lunch...
My request is '' don't insult & waste people time by calling them to your service centre...

I have buyed a apache rtr 180 bs6 from vijay tvs on (11/11/2020). within a period of 1 month ( 300 kms ) I have faced the problem in gear. gear gets stucked while operating. And the timing chain noise is high. i have tell this complaints to the vijay tvs service center annamali nagar. they have check the bike and registered the problem but they did not solve the problem . they also creates a new problem, i.e., neutral indication light does not works while trying to repair the gear setup and the bike has also a starting trouble now. they have taken my bike for repairing from ( 11/12/2020) to ( 16/12/ 2020). but they did not know how to repair the bike. No skilled mechanic and service engineer are present in vijay tvs annamalai nagar. I reported to the owner of vijay TVS on (12/12/2020) he is also not responding properly. he was saying that we cant do anything thats your problem . we sell the bike and we got the money . Here after whatever the problem you facing is yours. We cant do anymore. If i ask to solve the problem again, they are raising the voice and order us to get out of the place.

I have spent 1.33 lakhs for this bike and did not get any solution for my bike from them, even the bike has 5 years warranty . 1 st month itself they are not solving the issue.

Dear Team,

Good day to you

I have been cornerred to drop this mail with no other go. I have the worst experience of buying my dream bike Apache 160 bs6 with SVS motors in Ambattur, where you dont get proper response before the down payment and after the down payment they don't even treat you as a customer.

And further to the above we have requested for a document a day before the loan disbursement where they have dragged untill late evening and that too they throwed like anything. I WONDER IF I PREFERRED TO GO WITH THE INBUILD FINANCE I MAY GOT THE REQUESTED DOCUMENT, WHO KNOWS THE BIKE MIGHT ALSO BE IN MY HAND. I HAVE NO WERE TO GO AND ESCALATE IT. I even tried reaching your complaint number it says number not in use. The thing that make me worse is that my auspicious dates have been moved two times due to your delay and also please share me the escalation matrix to convey my deepest heart broking movements to the senior management. The below are the contact details I had contacted with.

Manager Mr.Vadivelu [protected]
Mr.Sarath [protected]
Please don't try to call them they are always in meeting and for new number they may not even answer the call at all.

Seeking your help utmost 🙏🙏🙏

I had visited Agra service center (kachahri Road) for my bike Apache 200 service get is done. but they had demanding excess charges for bike service.
they have forcefully change air filter however it was in working conditions.

and change (cup cone set worth Rps. 503+350).

my total bill was 2650.

my humble request is please disable service faculty from this cernter.

I m making all my services at time bt my ntorq is gtng daily repairs no response frm showroom I m having amc then also no response frm the showroom Sriharipuram gajuwaka visakhapatnam showroom

Hi,

My self Karthick, I'm having Apache RTR 160 white bike. Recently I have giving my bike to service centre SR TVS, Urapakkam, Chennai. Since
the bike has been stalled for 6months, so bike battery has been drained. So I requested service centre pick up for service and asked them for General service. They have told that they check battery and revert back. When I given the bike battery available was Exide.
After two days service finished and they told that battery is not good, need to change it.

I asked them to know why battery is not OK and told to drop off the bike, When I examined the battery & it has been changed with old AMCO battery.

I told them this not my battery & they said that bike has AMCO battery only.

I did my services only in TVS service centre only. I don't know how the battery has been changed. For me, my concern is I damn sure EXIDE battery is fitted in the vehicle, but the service person has told that they delivering Apache bike with AMCO battery only.

I need clarification on this and I'm not happy with the service also.

I'm very much disappointed with the service centre action & as I'm an aapche lover it's been disappoint to my loyalty.

Need your actions on this.

Here I have attached the service bill for reference.

Regards
Karthick
[protected]

3 months back i bought tvs jupiter bs6.. in one week there was a horn problem in that.. after that it has now technical problem in engine.. when i ride it gets off suddenly in between everytime.. and went to workshop also they are not doing anything with this now this is high time i cant be like this.. i want solution of this.
Thank you

श्रीमान जी
हमने[protected] को TVS STAR CITY PLUS लिया था पर आज तक गाड़ी नंबर प्लेट और RC नही मिली है जब हमने एजेंसी मालिक से बात की तो उन्होंने अपशब्द बातों का प्रयोग किया और कहा कि आप गाड़ी जला दो या नदी में डाल आओ हमने गाड़ी बेच दी अब मेरी जिम्मेदारी खत्म हो गयी है
इसकी शिकायत हमने कस्टमर केअर से की तो पता चला कि TVS AGENCY Unauthorised है वहां से हमे कोई मदद नही मिली है
आपसे अनुरोध की बिना रजिस्ट्रेशन के एजेंसी कैसे चल रही है इसकी शिकायत क्यों दर्ज नही की जा रही इसकी तत्काल कार्यवाही की जाए और एजेंसी बन्द की जाए
नाम- शरद कुमार
Mobile number- [protected]

The chain sound getting very irritating. No mechanic is not resolving.
Please help me

I have purchased tvs jupiter about 4 months ago, compony provide rac cervice for that, but on dated 09.12.2020 when i actually require that service i didn't get it. I suffer 4 hours & then i my self solve the issue. My perents have that scooter, we all 3 are mentally harass due to this. I have talk with costomer center but i am totally dissatisfied.
Complain id : gj12ed1834

Im purchase tvs apache 160 4v,
After 8000 km my bike handle is loose...
Service center person told to me after handle bolecer changed ur bike will finish..
.
And he did change handle bolecer...but problem is increase more...continue 4 day i did go service center.
1st day... engine oil change.
2nd day... Brake pads change...
3rd day handle bolecer changed...but fitting wrong..
4th day... handle bolecer fit once again..but not set properly.
Till now not complete service..!!
Please solve my issue 🙏🙏🙏
.
Very bad experience with tvs service.!
.

TVS Service center name:-
Verma tvs service center.
Haveli kharagpur,
Munger,
Bihar, 811213.

My ntorq was accident and i submit to the showroom and they were saying parts is not here want to come its 1 month ago no responds from their side if i call they never take if i go their they saying parts didnt came very bad service from their side how can i sugest someone to take tvs scooter like this they behave very bad if i call they never take its 1 month ago no response parts want ro come but till now parts didnt came very poor service about tvs [protected] this is my number and my vehicle number is kl13aq9817