TVS Motor Company Complaints & Reviews

Address: Noida

3 months back i bought tvs jupiter bs6.. in one week there was a horn problem in that.. after that it has now technical problem in engine.. when i ride it gets off suddenly in between everytime.. and went to workshop also they are not doing anything with this now this is high time i cant be like this.. i want solution of this.
Thank you

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Dec 15, 2020

Complaint marked as Resolved

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The chain sound getting very irritating. No mechanic is not resolving.
Please help me

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Address: ANJAR (PIN CODE: 370110)

I have purchased tvs jupiter about 4 months ago, compony provide rac cervice for that, but on dated 09.12.2020 when i actually require that service i didn't get it. I suffer 4 hours & then i my self solve the issue. My perents have that scooter, we all 3 are mentally harass due to this. I have talk with costomer center but i am totally dissatisfied.
Complain id : gj12ed1834

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Address: Haveli kharagpur, Munger, Bihar, 811213

Im purchase tvs apache 160 4v,
After 8000 km my bike handle is loose...
Service center person told to me after handle bolecer changed ur bike will finish..
.
And he did change handle bolecer...but problem is increase more...continue 4 day i did go service center.
1st day... engine oil change.
2nd day... Brake pads change...
3rd day handle bolecer changed...but fitting wrong..
4th day... handle bolecer fit once again..but not set properly.
Till now not complete service..!!
Please solve my issue ðŸ™ðŸ™ðŸ™
.
Very bad experience with tvs service.!
.

TVS Service center name:-
Verma tvs service center.
Haveli kharagpur,
Munger,
Bihar, 811213.

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Address: Hi tech motors puthiyatheru kannur,kerala

My ntorq was accident and i submit to the showroom and they were saying parts is not here want to come its 1 month ago no responds from their side if i call they never take if i go their they saying parts didnt came very bad service from their side how can i sugest someone to take tvs scooter like this they behave very bad if i call they never take its 1 month ago no response parts want ro come but till now parts didnt came very poor service about tvs [protected] this is my number and my vehicle number is kl13aq9817

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Seens 3 month my TVs Apache front abs sensor fixing bracket not available any service center and I am completely to customer care but no any response, i am suggest to all don't purches any TVs bike because very poor Service provide by tvs

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Dec 10, 2020

Updated by sachin adhao Not resolve

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Address: Mapusa GoaTVS showroom

Really very bad service from TVS showroom

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Address: Calicut Kerala

In an accident my TVS Jupiter scooter got damaged and I gave my scooter in Prince Motors, Calicut, Kerala on[protected]. As my scooter have a valid insurance policy, I claimed for the repair work. But from the service Centre, they are not at all co operating with me. I have waited patiently for 42 days to get my scooter repaired.They are telling about the unavailability of spare parts.
If the company is not able to provide services to the customers, actually you are failing to do the things, that you offered to the public.You are cheating customers by making the delay in supplying spare parts.
The Company is concentrating too much on the sale. Now I would like to make you remember that providing good service to the customers is as much as important as sale.

This is to inform you about my pathetic situation. Please do the needful.

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Address: Tirupur

My scooty pep+ serviced on 28.10.20 at bharath tvs avinashi road tirupur. After which sparkplug cover was not properly assembled. I said this in customer feedback, but no response.I went back and showed vehicle on 21.11.20 at showroom. They said the cover was broken, can not be done anything. I said it was happened during service only. I showed them there was gum kind of thing was pour on the cover to pack up temporarily. They inspected vehicle for any other scratches. But there were no marks. I said it was happened only during service at the showroom no other way it will be broken. After that they did not allow me to be there. They pushed me outside and asked to contact manager Mr. Saravanan(mob:[protected]).as he was on long leave, I couldn't reach him till 02.12.2020.Then they gave contact of service manager Mr. Raj (mob:[protected]). He said he will get back in 24 hrs. But even after five days no response from him. So I want to raise complaint on bharath tvs service center for breaking spark plug cover of my vehicle.

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J

Jaga Nathan

from Powai, Maharashtra

Dec 21, 2020

After raising complaint, they called me and replaced the cover with new one... Thank you

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Address: 6/7, KUDI STREET, KONNAIYAR POST, ELACHIPALAYAM VIA, TIRUCHENGODE TALUK, NAMAKKAL DISTRICT

We bought used xl 100 heavy duty from Sri venkatajalabathi motors in Attyampati on 6Sep, 2020. We paid rupees[protected]+old moped for 9000) including name transfer and thousand rupees for insurance. But still now they don't give our RC. They insured the moped on first owner name but we paid money. If we call them they don't response. We believe on TVS COMPANY but your dealers are cheating the people. What should we do if we are caught by the police in traffic? Will it take 4months for name transfer in RTO Office? Don't fool us... Kindly produce our RC. We have all the proofs for buying the moped in tvs showroom.

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Address: tvs baji juction ,gopalapatanam,near NAD" X "road ,vishakapatanam andrapradesh pin code 530027

Website: ENGINE HEATING

Recently i was buy tvs jupiter ..after 2 days i was going 3 km the engine was heated more... after i was explane showroom manager..He told heating the was common point...So many bikes or sctooty iam buying, but this engine hearing never faced this problem...pls find this problem ..and engine oil cost was 435 rs ...Which engine oil i was asked but he don't told ...First time i was faced bad experience...😔😔😔

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Dec 07, 2020

Updated by daniel chinnu my gmail was i type wrong ...correct gmail [protected]@GMAIL.COM

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Vehicle Registration: MH49 BF 1133
Battery drain issue since purchase of vehicle and battery dead after 1.5 years.
This is not expected from a high cost scooter. Definitely there is problem with design or problem with battery provided by TVS.
I would like to seed root cause and complete solution for the problem.

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I have purchased TVS N-Torq in April 2019. Since purchase, always there has been starting problem with self start of vehicle. This has been notified while servicing but there was no solution.
After 3rd servicing, due to lockdown the usage of vehicle was less and battery was completely drained. When I gave the vehicle for service to TVS, they mentioned the battery os completely dead and need replacement. A battery can't be dead on 1.5yrs for any 2 wheeler. There is definitely problem with either battery used by TVS or there is design fault which drains battery and consumer has to suffer paying additional.

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I had given my bike for service on 29 Nov 2020 with problem like front brake, speedometer, cluch wire and bike washing. None of above complain was rectified. And in bill Rs 50 as consumables was charged. Indubaala Automobiles, Hyderabad, Telangana

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Res, sir i purchase tvs & ntroq on date 30/01/2020, but till date r.C. And number plate not provided by sulbha motors marhara district etah u.P. I visit many time but no response reply next time .Now 11 month ago but original r.C. And number plate not provided by sulbha motors marhara district etah u.P.
Your toll free number and contact number are white elephant, so i complaint by male and hope you solve my problem
so i request to you please solve my problem and take necessary action .
Thanks
mohd shafi ansari
mobile numbeer [protected]

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Address: Triton Motors, Ganganagar, Bangalore

I bought one TVS Apache RTR 200 4v From Triton Motors from Bangalore. I had paid 96000 as down payment and rest was financed by TVS Credit. The dealer just shared the transaction invoices. Dealer not sharing the breakup invoice. When I checked with TVS Credit, I found that dealer mentioned 92411 out of 96000 and for rest 3589 INR amount no one clarifying. And whenever I reach out to them they keep on saying that they are investigating and from their side they never reached out to me. Dealer trying to adjust the difference amount in Smart card fee and number plate charge. But Smart card fee already charged in Road tax and Number plate amount was paid separately as cash and for which normally they don't share invoice.

Please help me and suggest what to do next.

Regards
Amar

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S

S. Amarnath

from Bengaluru, Karnataka

Dec 5, 2020

Dear Sir,

I have checked with TVS Credit and as per them the showroom took more money as down payment from my and declared less to TVS Credit. Due to which I had provided more loan and I had to pay more interest and also the show room not providing me the justification on the difference amount.

1. I had paid INR 96960 as down payment with receipts. I had also paid extra amount as cash for which they did not give any receipt and they said these amounts will be for RTO and Number plate for which they don't give any receipt.

2. The showroom declared only INR 92411 as the down payment and for the rest INR 4549 they are not giving any clarity.

3. They are trying to adjust the amount against Smart Card fee, HP charge and number plate charges. Where Smart card and HP charge are already part of Road Tax invoice and number plate charge already paid as cash separately.

Please help showroom not sharing the proper breakup invoice.

Regards
Amarnath

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Address: PIYUSH AUTO CENTER, krishnarampur, Duttapur (fashion market) Hooghly,

Dear Sir / Madam,
I was purchase TVS APACHE 160 4V (WB16BA7092) From PIYUSH AUTO CENTER, krishnarampur, Duttapur (fashion market) Hooghly, (date - 5/10/19)
PIYUSH AUTO CENTER was tell my Two Wheelers Insurance valid up to 5 years old, But my insurance valid only 24 Oct 2020, ( 1 year) but I was paid full amount for 5 years insurance. Total documents are available to me, dear sir please help me

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Dec 03, 2020

Updated by Prosenjit koley Dear Sir please action this "PIYUSH AUTO CENTER" sent me address
krishnarampur, Duttapur (fashion market) Hooghly,
PH = [protected]/[protected]/[protected]
Email :- [protected]@gmail.com

Dec 03, 2020

Updated by Prosenjit koley When I bought a motorcycle frome PIYUSH AUTO CENTER one year ago the battery cover of this motorcycle was damaged but it will be replaced as PIYUSH AUTO CENTER, After one year, they did not make any arrangements.

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Prosenjit koley

Jan 14, 2021

Can't resolve my problems

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Address: PIYUSH AUTO CENTER, krishnarampur, Duttapur (fashion market) Hooghly,

Dear Sir,
I was purchase TVS APACHE 160 4V (WB16BA7092) From PIYUSH AUTO CENTER, krishnarampur, Duttapur (fashion market) Hooghly, (date - 5/10/19)
PIYUSH AUTO CENTER was tell my Two Wheelers Insurance valid up to 5 years old, But my insurance valid only 24 Oct 2020, ( 1 year) but I was paid full amount for 5 years insurance. Total documents are available to me, dear sir please help me

Prosenjit koley
[protected]

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Hello I am using TVS JUPITER ZX BS4 I want to complain against TVS Power wings Vapi because I have complaining them from December 2019 that i have facing some issue from my scooty and the issue is from front side there is some annoying sound is coming while riding every time they just say that we have fixed your issue. But they don't I have going every month there just to fix one problem but they can't fix one problem. In October 2020 they told that there is an issue in your speedo meter they decided to change the speedometer. But they don't have speedometer in stock every 15days I am calling them just to know about the speedometer but they repeat only one word. "out of stock" I have completed my 4th service at that time I also informed to change the speedometer but they didn't have the speedometer and they just told me that we have fixed it. But the issue is still there. 1year has been completed but my issue is still there

It's an request to take the action on it...

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TVS Motor Company Complaints & Reviews

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TVS Motor Company reviews & complaints page 75

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